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Beoordelingen van Hyatt House East Moline Quad Cities

3 out of 5
Hyatt House East Moline Quad Cities
111 Bend Blvd, East Moline, IL

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 575 van 794 beoordelingen" "
Gastenscore: 8 - Goed. 142 van 794 beoordelingen" "
Gastenscore: 6 - Redelijk. 41 van 794 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 794 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 18 van 794 beoordelingen" "

9,4/10

Netheid

9,2/10

Personeel en service

9,2/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great room.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Shae

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I loved everything about it! Beautiful inside and out and the beds were extremely comfy!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Jennifer

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very impressed with customer service, everyone was friendly and helpful.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Raymond

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were clean, staff friendly
1 nacht verbleven in april 2024

8/10 – Goed

John

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Greatly enjoyed the location and amenities offered including the free hot breakfast and other dining options . Staff was also very informative and receptive. Only negative was the cleanliness of the room . The last time I stayed here , there were nothing but mainly dirty dishes with food residue still on them placed back inside the cabinets . This time , one of the pillow cases on the bed was filthy! It just makes me wonder what else was missed ! I think housekeeping can do a much better job and pay better attention to detail .
1 nacht verbleven in april 2024

10/10 – Uitstekend

Carmen

Positief: Netheid
1 nacht verbleven in april 2024

8/10 – Goed

Ramon, Chicago

Reisde met familie
Positief: Personeel en service, voorzieningen
A few things: the shower handle ring had a screw was loose, the hallway had a strange smell (9th) floor, like fishy, guests were laying down on lobby couches during breakfast with tennis shoes, pretty slobby environment for a Hyatt. There was not enough parking and I had to park in back with employees. The pillowcases were a bit natty - the hotel management and staff need to address these items because the hotel is only 5-6 years old, has a great location overlooking Mississippi River but it is already showing signs of wear. This is the 3rd time of stayed at this Hyatt.
1 nacht verbleven in april 2024
Reactie van Front Desk Supervisor op 9 apr 2024
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 – Uitstekend

brianna

4 nachten verbleven in april 2024

10/10 – Uitstekend

SUSAN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Front Desk Supervisor op 9 apr 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Christina

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very nice. Rooms were clean. Beds comfortable. Only disappointed situation is we stayed there because they advertise shuttle service to a local venue. The night we stayed they did not have a shuttle so we had to transport ourselves. I will stay again. The staff is very friendly and it is a really nice hotel.
1 nacht verbleven in maart 2024
Reactie van Front Desk Supervisor op 9 apr 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 – Goed

John P

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Walking distance to the XPO center. Was there in March so it was SPRING on the Mississippi River. over all Beautiful and Peaceful
2 nachten verbleven in maart 2024
Reactie van Front Desk Supervisor op 9 apr 2024
I greatly appreciate your kind words. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 – Goed

Krena

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Greg

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Front Desk Supervisor op 20 mrt 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place seems new. Very pretty, plenty of parking. Nice restaurants in motel. Another restaurant close by. Beautiful view of the Mississippi River
2 nachten verbleven in maart 2024
Reactie van Front Desk Supervisor op 20 mrt 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Shawn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was great. Would be better if they had additional parking without have to walk across the street. Otherwise perfect
1 nacht verbleven in maart 2024
Reactie van Front Desk Supervisor op 20 mrt 2024
I greatly appreciate your kind review. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Ryan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Front Desk Supervisor op 20 mrt 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Marco Arturo

3 nachten verbleven in december 2023
Reactie van Front Desk Supervisor op 20 mrt 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Front Desk Supervisor op 20 mrt 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

MARK

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Front Desk Supervisor op 20 mrt 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 – Goed

Carrie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Front Desk Supervisor op 20 mrt 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

sherry

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our pool heater was broken. No fun swimming in a cold pool in February
1 nacht verbleven in februari 2024
Reactie van Front Desk Supervisor op 24 feb 2024
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 – Uitstekend

Angeline

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Loved the property, clean and safe however it is 20 minutes away from our office.
4 nachten verbleven in februari 2024
Reactie van Front Desk Supervisor op 16 feb 2024
I greatly appreciate your review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Darrell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Upper view bar and lower lounge that had a great menu and food.
1 nacht verbleven in februari 2024
Reactie van Front Desk Supervisor op 16 feb 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 – Goed

Daniel

2 nachten verbleven in februari 2024
Reactie van Front Desk Supervisor op 20 mrt 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

6/10 – Redelijk

kathleen

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice hotel.....but
1 nacht verbleven in februari 2024
Reactie van Front Desk Supervisor op 7 feb 2024
I apologize that your experience was anything less than satisfying. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 – Goed

Karley

1 nacht verbleven in januari 2024
Reactie van Front Desk Supervisor op 20 mrt 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice facility
1 nacht verbleven in januari 2024
Reactie van Front Desk Supervisor op 1 feb 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Front Desk Supervisor op 1 feb 2024
I greatly appreciate your review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

CHARLES EDWARD

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay was enjoyable and convenient
5 nachten verbleven in januari 2024
Reactie van Front Desk Supervisor op 26 jan 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I have stayed here a few times and we will be returning
1 nacht verbleven in januari 2024
Reactie van Susan op 26 jan 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Front Desk Supervisor op 26 jan 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 – Goed

paul

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Front Desk Supervisor op 20 jan 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Mary

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Place was beautiful. Worth every penny
1 nacht verbleven in december 2023
Reactie van Susan op 20 jan 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 – Uitstekend

ESSIVI

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly
1 nacht verbleven in december 2023
Reactie van Susan op 20 jan 2024
I greatly appreciate your kind words and they will be celebrated with the entire team. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Kellie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great accommodations
We had a great stay, and it is a very comfortable place to enjoy visiting family in the Quad cities!
2 nachten verbleven in januari 2024
Reactie van Front Desk Supervisor op 10 jan 2024
I greatly appreciate your kind review. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Natalie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Reactie van Front Desk Supervisor op 16 feb 2024
I greatly appreciate your review. We look forward to being of service to you in the near future.

6/10 – Redelijk

Esivi

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
2 nachten verbleven in december 2023
Reactie van Front Desk Supervisor op 3 jan 2024
I apologize that your experience was anything less than satisfying. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This was an excellent place ... great price... only issues is tv was disconnected but an easy fix
1 nacht verbleven in december 2023
Reactie van Front Desk Supervisor op 3 jan 2024
I greatly appreciate your kind review. Please know that your feedback is extremely valuable to us and we will utilize your response to make every guest experience the best it can be. We look forward to being of service to you in the near future.

8/10 – Goed

Julie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Front Desk Supervisor op 3 jan 2024
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Sabrina

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Front Desk Supervisor op 30 dec 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Elizabeth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Susan op 27 dec 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

6/10 – Redelijk

Russell

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Horrible water pressure in shower
Nice newer hotel but terrible water pressure.
4 nachten verbleven in december 2023
Reactie van Susan op 27 dec 2023
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

4/10 – Matig

Rachael

Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Maybe we just had bad luck with our first room, but we had multiple issues. Neither phone worked so we made two trips downstairs when things kept popping up. It looked dirty, the floor in the bathroom looked like it had not been cleaned. The shower gel was empty and when the very nice woman from the desk came to change it, she replaced the shampoo accidentally. The pull out couch was uncomfortable and my husband said he would take it because he’s used to camping in a tent but his feet hung off of it. There wasn’t any extra blankets for it. No hair dryer in the room. The toilet was not flushing well and getting a plunged was the second trip that night. We asked to switch rooms and they said nothing was available. It was Christmas Eve but we did not see nearly enough people to see full and there were no conferences or anything. The next day, I rinsed something in the kitchenette sink and it immediately backed up. The disposal did not work. They let us switch rooms after that but said we could only go in the exact same type of room. My husband ended up sleeping on the couch rather than turning it into the pullout bed. The breakfast had a lot of options but nothing was very good (dry eggs, dry hard waffles). The second room was much better. It looked cleaner and was better supplied (hair dryer, kitchen towels, etc). The fire alarm went off that night which wasn’t the hotels fault but still not fun at 1030. It was hard to hear and my in laws didn’t even notice it in their room.
2 nachten verbleven in december 2023
Reactie van Front Desk Supervisor op 27 dec 2023
I apologize that your experience was anything less than satisfying. Feedback such as yours assists us in improving our service and property. In addition, please know that your comments and issues will be addressed. It is our hope that you give us another opportunity to serve you. Again, I apologize for the inconvenience during your stay and hope to see you during your next visit.

8/10 – Goed

Stephanie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Susan op 27 dec 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Nacole, dubuque

1 nacht verbleven in december 2023
Reactie van Susan op 27 dec 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 – Goed

Kodzo

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I love my room with kitchen stoves and big refrigerator
2 nachten verbleven in december 2023
Reactie van Susan op 27 dec 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Front Desk Supervisor op 27 dec 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

8/10 – Goed

Michael

1 nacht verbleven in december 2023
Reactie van Front Desk Supervisor op 27 dec 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Earl

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in december 2023
Reactie van Front Desk Supervisor op 27 dec 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.

10/10 – Uitstekend

Mike

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Front Desk Supervisor op 27 dec 2023
I greatly appreciate your kind review. We look forward to being of service to you in the near future.