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'On the first day of our stay, we had issues with the shower clogging and flooding the bathroom. The shower is level with the bathroom floor (there is no shower curb), so if the shower is clogged, the whole room fills with water. I contacted Vacasa right away to have someone come and fix it. They said they would "alert the local team" and that they would "call me when they were on their way." The next day, after no updates, I called Vacasa back. The person from the call center told me they were...

'We stayed for a few days with my husband and parents, and the location was perfect. We were able to walk to all the main Salem spots easily. When we arrived, there was an issue with the smoke detectors which was promptly addressed by the host. You can occasionally hear some street noise outside, but we were able to sleep well with a little white noise. Overall would recommend!'

'Stayed a long weekend in May for a college graduation. The place was very clean and nice inside. I had some issues getting in and parking but the host was on top of both immediately. It is on a rather busy and loud street but we did ok with it. Great taqueria just up the street I’d recommend. '

'Thank you for being an exceptional host! From the moment we booked, you were responsive, attentive, and incredibly gracious. You went above and beyond to make sure my wife and family felt welcome and comfortable throughout our stay. Your hospitality made a big difference in our trip, and we truly appreciated your kindness and quick communication. We would absolutely stay here again and highly recommend your place to others!'

'We had a very nice stay. Room was comfortable and within walking distance of restaurants and art galleries. We had a wonderful time.'

'We stayed in this VRBO for Memorial Day weekend and it was lovely stay for two. So cute and in a quiet area while also being a short 15 minute walk right into the center of town. The VRBO host was so responsive and kind, let us drop our bags before check-in and gave her cleaning team a heads up we were dropping them off, and then on the back end of our stay reached out to let us know we could take our time leaving since they didn’t have another booking immediately following ours. Can’t say...

'Love the location just outside the downtown Ptown situation but close enough to walk/bike to everything. Reasonable not exactly cozy but all the basics and exceptionally clean '

'This property was beautiful well maintained the owners were very attentive. They left us cute key chains and made sure everything was ready for us and made us aware they were there if needed anything. I would stay again!! '

'We enjoyed our time in Boston, and close to everything we needed. The space itself was comfortable and served our trip well.However, there were a few issues that took away from the experience. A full load of wet towels was left in the washer, and the dryer’s lint trap hadn’t been cleaned, which is a safety concern. I dried and folded one load, and left dried towels in dryer. The garbage disposal and dishwasher were also not working, which made kitchen use more difficult.With a little more...

'The property was comfortable and had everything my family needed. The location can’t be beat! Perfectly located for walking to historical sites and close to the subway for more distant attractions. '

'We enjoyed a 3 night stay. Very comfortable and quite.'

'Sapphire Heaven is a very relaxing mountain cabin with well apportioned high-end kitchen and bath amenities. The unique specialites were much appreciated. These included the outdoor fireplaces with firewood, screened porch, and outdoor spa area. We were on a mission to provide our grandson some time to rest and re-charge between a very busy senior year and an even busier summer and fall. Sapphire Heaven was a big hit with him. He loved everything about the rustic vibe and decor of the home...