Thank you for your kind words and for choosing to stay with us at Apex Waterloo Place Hotel. We're delighted to hear that you and your brothers had an enjoyable stay with us and that you found our hotel to your liking.It's wonderful to know that you appreciated our luxury facilities and the convenient location within walking distance of the Royal Mile. Our team takes great pride in providing friendly and helpful service to all our guests, and we're thrilled that you felt well taken care of during your time here.We hope to have the pleasure of welcoming you back for another memorable stay in the future. If there's anything more we can do to enhance your experience, please don't hesitate to let us know.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful review and recommendation of Apex Waterloo Place Hotel. We're delighted to hear that you enjoyed our perfect location, the friendliness and attentiveness of our staff, and the cleanliness of your room. Our housekeeping team works diligently to ensure that each guest's space is impeccably maintained daily.We appreciate your feedback regarding the music volume in the breakfast area. We aim to create a pleasant dining atmosphere, and your input is invaluable for fine-tuning every detail of our guests' experience. We will certainly look into adjusting the music volume to ensure a more comfortable environment.Thank you once again for choosing us and for your willingness to recommend our hotel. We look forward to welcoming you back for another delightful stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

We're delighted to hear that you found our assistance helpful during your trip through Scotland! Our team at Apex Waterloo Place Hotel is always eager to ensure our guests have a memorable and smooth experience exploring the beauty of Scotland. If you have any more questions or need further assistance as you continue your travels, please don't hesitate to reach out.Safe travels and we hope to welcome you back in the future!Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for bringing your experience to our attention. We apologize for any inconvenience caused by the inconsistency in service you encountered during your stay. It's disheartening to hear that the level of service provided by our staff did not meet your expectations.We will address your feedback with our team to ensure that all members are delivering the high standard of service we strive for consistently. Your comments will be shared with the night shift team to recognize their exemplary service and to further motivate them.We appreciate your understanding and hope to have the opportunity to restore your confidence in our hotel on your next visit.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your feedback. We're delighted to hear that you found our hotel's location to be convenient for your stay.If there are any additional comments or suggestions you would like to share, please feel free to let us know. We value your input and strive to ensure that every aspect of your stay meets your expectations.We hope to welcome you back to Apex Waterloo Place Hotel in the near future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your experience at Apex Waterloo Place Hotel. We are delighted to hear that you found our staff to be friendly and efficient, and that you enjoyed our convenient location near the main train station. It's wonderful to know that you found your room to be clean, spacious, and comfortable.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your experience with us, and we're delighted to hear that you enjoyed your stay at our hotel and found our location convenient and our staff welcoming.We sincerely apologize for any inconvenience caused by the delayed wake-up calls. Your feedback is invaluable, and we will address this issue with our team to ensure that we improve our wake-up call service for future guests. Your recommendation means a lot to us, and we truly appreciate your understanding and support.If there is anything else we can assist you with or if you plan to visit Edinburgh again in the future, please don't hesitate to reach out to us. We would love to welcome you back and ensure that you have a flawless stay with us.Thank you once again for choosing to stay at Apex Waterloo Place Hotel, and we look forward to the opportunity to host you again soon.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your feedback with us. We're delighted to hear that you enjoyed your stay at Apex Waterloo Place Hotel and found our property to be conveniently located within walking distance of Calton Hill, Edinburgh Castle, and the Royal Mile.Exploring Edinburgh's iconic landmarks from our hotel's doorstep is indeed a fantastic experience, and we're glad that you had the opportunity to do so.We hope to have the pleasure of welcoming you back for another memorable stay in the future. If there's anything more we can do to make your next visit even better, please feel free to let us know.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful feedback regarding your recent stay at Apex Waterloo Place Hotel. We are thrilled to hear that you enjoyed our excellent location and found our property beautiful. It’s especially gratifying to know that our staff made you feel welcome and were able to accommodate your needs effectively.We strive to make every guest's experience memorable, and your kind words are a delightful affirmation of our efforts. We look forward to welcoming you back soon for another enjoyable visit.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to provide a detailed review of your stay at Apex Waterloo Place Hotel. We are delighted to hear that you had a fabulous trip to Edinburgh and appreciated our central location, the proximity to key attractions, and the attentive service from our front desk staff.However, we sincerely apologize for the issue with the mould in the bathroom grouting. We understand how important a clean and well-maintained bathroom is to the overall guest experience, and it's clear we fell short in this aspect. We appreciate you bringing this to our attention, and we will ensure that our housekeeping and maintenance teams address this immediately to prevent similar issues in the future.We are glad that this did not detract too much from your overall experience, and it's wonderful to know that you enjoyed your stay with us. We hope to have the opportunity to welcome you back in the future and provide you with a flawless experience that fully meets your expectations.Thank you again for choosing Apex Waterloo Place Hotel. We look forward to your next visit.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your experience from your recent stay at Apex Waterloo Place Hotel. We're delighted to hear that even during a brief visit, you found our staff friendly and helpful, and that you enjoyed the bar and the complimentary breakfast and drink. Our team strives to provide welcoming and attentive service to ensure every guest has a pleasant and memorable stay.We appreciate your kind words and are thrilled that you would choose to stay with us again. We look forward to welcomingyou back for another enjoyable visit. Whether it's for another quick trip or a longer stay, we're committed to making your experience delightful each time.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your positive feedback about your recent stay at Apex Waterloo Place Hotel. We are delighted to hear that you enjoyed our central location, making it easy for you to explore Edinburgh on foot. It's wonderful to know that our staff's friendliness and accommodating nature contributed positively to your experience.We strive to provide a welcoming and convenient base for our guests, and we're thrilled that we could enhance your visit. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you so much for your perfect rating of 5 out of 5! We are thrilled to know that you had an exceptional experience at Apex Waterloo Place Hotel. It's our highest priority to ensure that every aspect of your stay is enjoyable.We look forward to welcoming you back for another excellent visit.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your feedback on your recent stay at Apex Waterloo Place Hotel. We're pleased to hear that you found the overall experience excellent and that our staff were friendly and helpful. We apologize for the slight delay at check-in and appreciate your understanding and patience as we worked to ensure everything was set for your stay.We're glad that the room met your expectations, and while our central location does come with some ambient noise, we're happy to hear it didn't significantly impact your comfort.We look forward to welcoming you back for another pleasant stay, striving to make your next visit even smoother from start to finish.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your valuable feedback and for highlighting the positives of your stay at Apex Waterloo Place Hotel, such as our perfect location and great staff. We're delighted to hear that you found convenience in our proximity to local dining, transportation, and sights.We apologize for your experience with the lobby atmosphere. We strive to create a warm and welcoming environment for all our guests, and it seems we missed the mark in this area. Your feedback is crucial for us, and we will certainly look into how we can improve the ambiance to ensure it is as inviting as the rest of our services.Thank you once again for choosing Apex Waterloo Place Hotel. We hope to have another opportunity to welcome you back, providing a more comfortable and enjoyable overall experience.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share such a glowing review of your stay at Apex Waterloo Place Hotel. We are thrilled to hear that you enjoyed our fantastic location, the comfort of your bed, and the quality of our furnishings, including the delightful sea view from your room.It's wonderful to know that our staff made a significant positive impact on your visit with their helpfulness and welcoming nature. Additionally, we are glad that you appreciated the top-quality bathroom amenities and the variety of complimentary teas, coffee, and other refreshments.We strive to provide a memorable experience for each guest, and your feedback is a wonderful affirmation of our efforts. We look forward to welcoming you back soon for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your perfect rating of 5 out of 5! We're thrilled to know that your experience at Apex Waterloo Place Hotel met all your expectations. It's always our goal to provide outstanding service and a memorable stay.We look forward to welcoming you back for another excellent visit.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you so much for your kind words. We're delighted to hear that you enjoyed your stay at Apex Waterloo Place Hotel and found our location in the heart of Edinburgh beneficial. Being in the middle of everything certainly makes exploring the city more convenient and we're glad it enhanced your experience.We look forward to having the opportunity to host you again soon for another great stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your feedback and for highlighting the amazing service provided by our staff and the quality of our pool facility at Apex Waterloo Place Hotel. We are delighted that these aspects of your stay were enjoyable.Regarding the issue with the shower temperature, we sincerely apologize for the inconvenience. Ensuring all aspects of our guest rooms function perfectly is important to us, and we appreciate you bringing this matter to our attention. I have relayed your feedback to our maintenance team to address and resolve the shower temperature issue promptly.We value your input as it helps us improve and ensure that future stays are completely satisfying for all our guests. We hope to welcome you back soon and provide an experience that is flawless in every respect.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your feedback. We're delighted to hear that you found the bed comfortable during your stay at Apex Waterloo Place Hotel. Our team works hard to ensure that every aspect of our guest's experience is relaxing and satisfying, and it's great to know that we succeeded in providing you with a comfortable sleep.We look forward to welcoming you back soon for another restful stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your experience. We're pleased to hear that you had a good stay at Apex Waterloo Place Hotel. We strive to ensure every guest enjoys a comfortable and enjoyable visit, and your feedback is greatly appreciated.We hope to welcome you back soon and provide an even more exceptional experience.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your positive feedback about your stay at Apex Waterloo Place Hotel. We're thrilled to hear that you found the beds comfortable and enjoyed the convenience of our location near shopping, dining, and the local rail and bus systems. Our central location is indeed one of the highlights of staying with us, making it easier for our guests to explore Edinburgh and its attractions.We look forward to welcoming you back in the future for another pleasant and convenient experience.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you so much for your positive feedback about Apex Waterloo Place Hotel. We're delighted to hear that our central location in Edinburgh, close to the central train station, added value to your stay. We strive to provide our guests with the best possible experience, and your kind words are greatly appreciated.We look forward to welcoming you back to our hotel in the future for another excellent stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your stay and your review.

Thank you for your kind words! We're thrilled to hear that you had an excellent experience at our hotel and that our staff made your stay memorable. Your recommendation means a lot to us, and we hope to have the pleasure of welcoming you back to Apex Waterloo Place Hotel in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for choosing to stay with us again during your visit to Edinburgh, and for taking the time to share your feedback. We're delighted to hear that you had another enjoyable experience with us and that you found our hotel clean, quiet, and conveniently located.We're sorry to hear that you found the restaurant experience to be better during your previous stay. Please rest assured that your feedback has been shared with our restaurant team to ensure that we maintain the high standards of service that our guests expect from us.We truly appreciate your continued loyalty and hope to have the pleasure of welcoming you back for another wonderful stay in the future. If there's anything we can do to make your next visit even more memorable, please don't hesitate to let us know.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for choosing to stay with us at Apex Waterloo Place Hotel and for sharing your feedback with us. We're thrilled to hear that you had a superb breakfast experience and that Irene provided exceptional service by ensuring your AirPods were shipped to your next destination in London.Your kind words have been passed along to Irene and the breakfast team, who will be delighted to hear that their efforts were appreciated.We look forward to welcoming you back for another memorable stay whenever your travels bring you to Edinburgh again.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful review! We're delighted to hear that you enjoyed your stay with us at Apex Waterloo Place Hotel. It's fantastic to know that you found our location excellent, our service top-notch, and our staff friendly and helpful.Providing a clean, comfortable haven for our guests is always our goal, and we're thrilled that we could meet your expectations in this regard.We appreciate your feedback and hope to have the pleasure of welcoming you back soon for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you so much for your kind words and for sharing your positive experience with us! We're thrilled to hear that our team went above and beyond to accommodate you and that you enjoyed the use of our facilities while waiting for check-in. It's wonderful to know that you found your room spacious and that you appreciated the little touches like our rubber duck souvenir.We strive to make every guest's stay as relaxing and enjoyable as possible, and it's rewarding to hear that we succeeded in making your holiday even better. We truly appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your positive experience with us! We're delighted to hear that you enjoyed your stay at Apex Waterloo Place Hotel and that our rooms, cleanliness, and friendly service met your expectations. Our team strives to provide exceptional hospitality and ensure our guests have a comfortable and memorable experience. We appreciate your kind words and look forward to welcoming you back for another wonderful stay in the future.Warm regards,George MFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your feedback! We're delighted to hear that you had a good stay with us. If there's anything specific you enjoyed or anything we can do to make your next stay even better, please feel free to let us know. We look forward to welcoming you back in the future!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your wonderful feedback with us! We're thrilled to hear that you enjoyed your stay and that our team provided excellent and friendly service. It's great to know that you found our rooms beautiful and our hotel convenient. We're delighted that you enjoyed the delicious food and service at our on-site restaurant, especially the Belgian waffles with thick bacon and maple syrup – it sounds delicious!We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay soon.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your continued loyalty and for taking the time to share your experience with us! We're thrilled to hear that you enjoyed our good location, nice facilities, and friendly, attentive staff during your stays at the Apex Waterloo Place Hotel. Your feedback is greatly appreciated, and we look forward to welcoming you back for many more enjoyable visits in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

We're delighted to hear that you enjoyed the convenient location of our hotel, with everything you need just a short walk away. It's fantastic to know that you found the layout of the room to your liking and appreciated the spaciousness of the bathroom, especially when traveling with family. Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your feedback with us! We're delighted to hear that you enjoyed our great location with perfect access to the hop-on-hop-off bus system, as well as our delicious breakfast offerings. We appreciate your feedback regarding the dinner staff and will certainly address this internally to ensure an improved experience for our guests in the future. We're glad to hear that you found the location convenient for exploring other dining options and would be honored to welcome you back for another enjoyable stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed the breakfast service provided by our wait staff. However, we're sorry to learn about the challenges you experienced with the evening wait staff. Please accept our sincere apologies for the inconvenience caused by the inaccuracies in your order and the lack of communication among the staff. Rest assured, we will address these issues internally to ensure a smoother and more coordinated dining experience in the future. We're glad that you found the food to be very good despite the service challenges. Your feedback is invaluable to us, and we appreciate the opportunity to improve. We hope to have the chance to welcome you back for a more seamless dining experience on your next visit.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful feedback! We're delighted to hear that you enjoyed your stay with us and found our location convenient for your travel needs.It's fantastic to know that you found our staff to be fantastic and that you were pleased with your room. Providing excellent service and comfortable accommodations are our top priorities, and we're thrilled that we could meet your expectations.Should your travels bring you back to Edinburgh in the future, we would love to welcome you back for another fantastic stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your feedback with us. We're sorry to hear that your experience fell short of expectations. If you have any specific concerns or suggestions for improvement, please don't hesitate to let us know. We strive to provide a positive experience for all our guests, and your input helps us to achieve that goal.We hope to have the opportunity to welcome you back in the future and to provide you with a more satisfying stay.Best regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your kind words! We are thrilled to hear that you had a great experience at our hotel and that our staff and location met your expectations.At Apex Waterloo Place Hotel, we strive to provide excellent service and ensure our guests have a wonderful stay.We appreciate your positive feedback and hope to have the pleasure of welcoming you back in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful review and recommendation. We are thrilled to hear that our staff made you feel like honored guests and family members during your stay. Providing exceptional hospitality is our top priority, and it's rewarding to know that we succeeded in creating a memorable experience for you.Your kind words mean a lot to us, and we truly appreciate your recommendation. It was a pleasure having you as our guest, and we hope to welcome you back to Apex Waterloo Place Hotel soon for another enjoyable stay.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your wonderful review! We're delighted to hear that you enjoyed our excellent location, which provided convenient access to both old and new town Edinburgh. It's fantastic to know that you found our staff to be exceptionally friendly and professional, and that you had a positive experience using our spa facilities.Your kind words mean a lot to us, and we're thrilled to hear that you would definitely stay with us again. We look forward to welcoming you back to Apex Waterloo Place Hotel for another enjoyable stay in the future.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your feedback and for your review.

hope this message finds you well.I wanted to take a moment to extend our sincere gratitude for choosing Apex Waterloo Place Hotel for your recent stay and for sharing your experience with us.We are delighted to hear that you found your room charming and that Tomy at the front desk provided exceptional service to accommodate your needs, especially considering the diverse requirements of your group, including a senior member and young family members. Tomy is a valued member of our team, and we are thrilled to hear that he went above and beyond to ensure your comfort and satisfaction during your stay.Your kind words will be shared with Tomy and the rest of our team, as they serve as a great source of motivation for us to continue delivering outstanding service to all our guests.Thank you once again for choosing Apex Waterloo Place Hotel. We look forward to welcoming you back soon for another memorable experience. If there is anything else we can assist you with, please do not hesitate to contact us.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your stay and for your review.

Thank you for your review and for your stay.

Thank you for choosing to stay at Apex Waterloo Place Hotel and for taking the time to share your feedback with us.We are delighted to hear that you had an excellent experience with our staff and service during your recent stay. Providing exceptional service is our top priority, and it is always rewarding to receive positive feedback from our valued guests.Your kind words will be shared with our team, who will be thrilled to know that their efforts contributed to making your stay memorable. We strive to create a wonderful experience for all our guests, and it is gratifying to know that we succeeded in doing so for you.We sincerely appreciate your recommendation and look forward to welcoming you back to our property in the future. If there is anything else we can assist you with, please do not hesitate to contact us.Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for taking the time to share your feedback with us! We are thrilled to hear that you had a lovely experience during your stay at Apex Waterloo Place Hotel.It's wonderful to know that you found our hotel to be perfectly situated in the heart of the city. We are delighted to hear that you would choose to stay with us again on your next visit to Edinburgh.Your satisfaction is our top priority, and we look forward to welcoming you back for another memorable stay!Warm regards,George MiliarasFront Desk Duty ManagerApex Waterloo Place Hotel

Thank you for your review and for your stay,

Thank you for your kind words! We're thrilled to hear that you enjoyed our excellent location, warm welcome, well-maintained property, and lovely room during your stay with us.It was a pleasure to have you as our guest, and we hope to welcome you back for another enjoyable stay soon.Best regards,George MiliarasFront Desk Duty Manager

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced due to the lack of hot water during your stay. Providing a comfortable and pleasant experience for our guests is of utmost importance to us, and we regret that we fell short of your expectations in this regard.Please rest assured that we take your feedback seriously and will address the issue promptly to ensure that it does not recur in the future. We hope that you will give us another opportunity to serve you better and provide you with the exceptional stay you deserve.If there is anything else we can do to make amends for the inconvenience you experienced, please do not hesitate to let us know.Warm regards,George MiliarasFront Desk Duty Manager