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Beoordelingen van Grand Harbour Apartments

3.5 out of 5
Grand Harbour Apartments
3 Western Harbour Midway, Leith, Edinburgh, Scotland

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 30 van 67 beoordelingen" "
Gastenscore: 8 - Goed. 13 van 67 beoordelingen" "
Gastenscore: 6 - Redelijk. 8 van 67 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 67 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 67 beoordelingen" "

7,8/10

Netheid

8,8/10

Personeel en service

6,4/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Georgina

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid
Location and views perfect. Bathrooms ok. Furnishings need update
1 nacht verbleven in april 2023

8/10 – Goed

Angus

Reisde met een groep
Positief: Netheid
Great location with fantastic views. Condition let’s it down slightly due to broken couch, dining room furniture has seen better days and a lack of items in kitchen.
2 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

Mark, Milford

Reisde met familie
Reception was not open as advertised. No communication option working. Left homeless / spent a fortune on another hotel at last minute
1 nacht verbleven in maart 2023

2/10 – Ontzettend slecht

Gary

Reisde met een groep, Zakenreiziger
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Well I got a confirmation email from Expedia and the grand harbour apartments,the form the Aask me to fill in with my arrival time would down load I was called the office Times and time again,no and I walked round is circle try to find the correct block number of and rang the number of Windso saying about check at the reception windon and got told it was wrong number,I have evern tried to call the today and still nothingand because it was getting late I had to find somewhere else to stay, you and the grand apartments have both take money from my bank account and now they are not going to answer any of my I would appreciate it this situation can be sorted out asap

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, comfort kamer
Family weekend
We had a great time .staff were very friendly and helpful our heating wasn’t working properly so they moved us to another apartment .we had a great view and it was very spacious and clean ,beds were super comfy .great for public transport and supermarket 10 minutes walk .I would highly recommend this place
2 nachten verbleven in februari 2023

2/10 – Ontzettend slecht

Keith

Reisde met een groep, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stayed for the first of our two nights and left just after nine am the next day to move to a flat from another company. The dishwasher had been blocked for a long time and the resulting stew of old food and water had rotted together in it. Clearly not checked in a long time. The icemaker in the fridge-freezer loudly tried to run constantly, creating a huge racket (we eventually found we could prop this up to stop it). The wall heaters were all broken or disconnected. Fan heaters were supplied but the first one we tried burned out after less than a minute leaving the smell of burned house dust. Stains on several carpets around the place. And the router wasn't working in the morning, despite restarts. Oh and someone on the ground floor has a phenomenal, non-stop cannabis habit. This place would have been really nice five years ago.
2 nachten verbleven in januari 2023

8/10 – Goed

Kerry

Reisde met een groep
Positief: Netheid, comfort kamer
1 nacht verbleven in december 2022

10/10 – Uitstekend

Carole

Reisde met een groep
Positief: Netheid, comfort kamer
Grand Harbour Apartment
Excellent apartment with fantastic views. Would highly recommend
3 nachten verbleven in november 2022

8/10 – Goed

Alison

Reisde met een groep, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
good direct bus route to allow no need to drive
2 nachten verbleven in november 2022

2/10 – Ontzettend slecht

Rebecca

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Did not get apartment we paid for 3 bedroom, only a 2 bedroom given. Condition inside filthy with many aspects needing repaired throughout the apartment. Not enough cutlery or crockery for us. Trip hazards on the floor. So disappointed for our family. We will not be back. Not fit for purpose and should be removed from rental.
2 nachten verbleven in oktober 2022

4/10 – Matig

Michell

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We where 4 people There where 3 glasses , 3 forks Etc etc The apartment is worn down
1 nacht verbleven in oktober 2022

6/10 – Redelijk

Adam

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Very nice building and very good price. We didn't have internet though for our entire stay (3 days) and lost power at one point. Staff were very nice but didn't get the issue fixed
2 nachten verbleven in oktober 2022

8/10 – Goed

Adeline

3 nachten verbleven in oktober 2022

8/10 – Goed

Rohit

Reisde met familie
Positief: Netheid
Value for money
It was a pleasant experience. Nice location with easy connectivity to the city centre
3 nachten verbleven in oktober 2022

8/10 – Goed

Elaine

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Sarah

Reisde met een groep, Reisde met familie
Positief: Netheid, comfort kamer
Fab apartments, amazing views
Only downside was no working wifi and really hard to get a hold of someone to help fix.
1 nacht verbleven in september 2022

10/10 – Uitstekend

Anthony

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in september 2022

10/10 – Uitstekend

Barbara, Mason

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Clean, great wifi, if the breaker flips off just turn all the switches throughout the apartment off and then turn the breaks back on and turn the switches back on in the kitchen. Has washer and have to hang dry. Has a dishwasher, I was very impressed by the apartment. Also great view of the North Sea. The 10 bus will take and bring you back from the city.
4 nachten verbleven in september 2022

10/10 – Uitstekend

Kai

Positief: Netheid, comfort kamer
Tolles Apartment mit direkter Aussicht auf den Firth of Forth, toll bei Sonnenuntergang. 10 Minuten im Auto bis zur Innenstadt. Supermarkt in der Nähe. Kleinere Mängel im Appartment, aber nur Schönheitsfehler.
2 nachten verbleven in augustus 2022

6/10 – Redelijk

Gordon

3 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Douglas

2 nachten verbleven in juli 2022

4/10 – Matig

Kenneth

Reisde met een groep, Reisde met partner
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Room had no wifi (problem with wiring supposedly), there was a broken shower head, communication with staff was not the greatest after shift changes. The location and beds were good.
2 nachten verbleven in juli 2022

4/10 – Matig

Sara

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
The apartment had an awful odor upon arrival, the sheets where stained and. we all took pictures for proof. There were cigarette buts in the trash, no house instructions or a reference book to ANYTHING. The showers, linen and towels smelt awful.Dirty windows, the Pillows were uncomfortable, No pictures. felt so unwelcoming Dirty walls, No extra bath or kitchen towels, an abundant layer of Fuzz was found under blanket in back bed room, Hair was found on window sill living room, Lights repeatedly flashed and flickered, No sponge for sink, No paper towels, The floor was dirty, we found clothes from previous tenants, chairs not cleaned in the dining area, there were covered in dust, No Hair dryer, Doors were off under the counter, most of the showers did not have closing shower doors. I never received any responses to any of my questions so there was no way to prepare and bring everything that this apartment was lacking.
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Chris

Reisde met een groep
Positief: Netheid, comfort kamer
Great place with excellent transport links
2 nachten verbleven in juni 2022

6/10 – Redelijk

Kim

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
The heaters were broken in several of the rooms.
1 nacht verbleven in juni 2022

2/10 – Ontzettend slecht

Miss T

Negatief: Netheid, comfort kamer
Disappointing and in need of a deep clean
We stayed at the Harbour apartments for 2 nights in May. The location was right on the waterfront, the staff friendly and it was easy to get to the city centre and airport. That is where the good parts end - it was one of the dirtiest apartments I have ever stayed in. The carpets had red stains all over them, the kitchen only had a used sponge, the fridge had markings on it and worst of all there was a used baking tray in the over with leftover grease and an old piece of bacon - disgusting! I don’t know how long it had been there but it is not acceptable. It was seriously in need of a renovation and additional amenities - it didn’t even have a set of water glasses, only had one wire hanger…the target audience may be students but it wasn’t in a suitable condition for even a student party weekend. It might depend on what apartment you get but the one we stayed in should not be rented out until it is renovated. The old bacon+grease (see photo) in the oven is just not acceptable.
Red stains all over carpets
Unclean bathroom
Filthy baking tray in the oven - with old grease and a piece of bacon
2 nachten verbleven in mei 2022

4/10 – Matig

Mindaugas

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Maybe good for parties but not for families or people that appreciate cleanliness. Dirty walls, mould in the shower, smelly, non working sockets or USB ports, everything is falling apart. The apartment needs to be fixed before renting it out to people. Felt like a brothel, with worn leather couches and images of alcohol hanging above the bed. Parking was good and reception was accommodating, but do yourself a favour and stay somewhere else. Not recommended.
1 nacht verbleven in juni 2022

6/10 – Redelijk

Diana

Reisde met familie
Negatief: Netheid, comfort kamer
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Hemlata

Reisde met familie
Wow..amazing..five star
It was an amazing experience, the staff and the rooms were too good.Our visit to Edinburgh in unforgettable due to the Grand Harbour apartment.I would definitely recommend it to everyone.Thank you to the amazing staff.
2 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

Margarita

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
This property seemed awesome while looking for/booking it, but when we opened the door, we were so disappointed. The bedrooms had carpet that was cheap, filthy, and stained with unknown pink spots. Not just a few. It was covered in these stains. The furniture was cheap and in poor condition. The rest of the place was fine, but the bathrooms could have been cleaned better. Overall, the pictures online were very deceiving and we won’t be back.
2 nachten verbleven in mei 2022

10/10 – Uitstekend

Lynda Janet

Positief: Netheid, comfort kamer
Good, clean accommodation
Clean, comfortable, quiet and in a nice area. A couple of issues had to be addressed such as no teaspoons, dessertspoons or a tea towel. One shower head vibrated so badly when water pressure turned up we thought it would come off and hit my husband. No slip mats provided in either bath or showers. No towel rails in bathrooms or hooks so towels and clothes all on floor. Hope these have been addressed for next paying guests.
2 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

MICHAEL

Reisde met familie
Negatief: Netheid
Low quality / no WIFI
The apartment need a lot of repair work and the internet did not work for the entire trip
2 nachten verbleven in december 2021

10/10 – Uitstekend

Áron

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good accomodation, perfect location, kind and helpful reception.
1 nacht verbleven in januari 2022

10/10 – Uitstekend

David

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2022

4/10 – Matig

Arkadiusz

Reisde met familie
Negatief: Netheid
Not recommend
First its not a Grand Harbour Apartments it’s a CityPadzzz. If you book from CityPadzzz price is so my cheaper than Grand Harbour Apartaments. Check in with no problem, very friendly stuff. Apartment not clean properly, carpets dirty, dishwasher full , no one empty after wash. Sofa very stinky, remote control from TV doesn’t work, can’t switch on. Toothpaste still in basin!!! Cobwebs in corners! No doors in wardrobe, no heater in bathroom! No bulbs in fittings! Property need full renovations! Block 3 appt 15 And many many more! When report that on check out , woman doesn’t believe, and asked if I’m sure apartament wasn’t clean!
1 nacht verbleven in januari 2022

8/10 – Goed

Clark

Reisde met familie
Positief: Netheid
Family Break in apartment
We stayed for a couple of nights for my birthday with my partner and our two children. We have stayed in this side of the complex before but the apartment we used before was nicer. This Apartment was nice, it did the job but it definitely needs some too and upgrading. The heating didn’t work in the master and master toilet so the room was cold especially at night as it was winter. My 2yo woke with freezing cold feet each morning. We had a good selection of kitchen utensils and items needed for a family. The fridge was big and although the coolers markings have worn off we managed to work it out eventually. Parking is on the street or in a parking bay and you need to drive around a little to find a space but we always do. The kids loved the space in the apartment to play and run around as we have a two story new build. Unfortunately the Neighbour downstairs wasn’t happy that two young children wanted to play in the floor. We got a really loud knock at the door and a letter through to explain that the children are too noisy playing. I mean what the heck are you meant to do with that? We have a 2yo & 5yo who are well behaved bit excited to be on a mini break in an apartment for mummies birthday. We had only been in for 2 hours so we are thinking this is a common issue with this Neighbour. It did put a dampener on our stay as we had to tell the children off for playing, laughing loudly or even walking :( not good. The owner could put carpeting or even a large rig down.
2 nachten verbleven in januari 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Nice apartment, limited roadside parking
Check-in was a lit
2 nachten verbleven in december 2021

10/10 – Uitstekend

elisea

Positief: Netheid, comfort kamer
Very good
1 nacht verbleven in juni 2021

2/10 – Ontzettend slecht

Bedolph

Negatief: Netheid, comfort kamer
2 nachten verbleven in mei 2021

8/10 – Goed

Richard

Positief: Netheid, comfort kamer
One nightvstay
Other than an issue with the wifi, the accommodation and stay went well. Our main concern was a lack of response to the out of hours number prov4, hence the lower mark given.
1 nacht verbleven in december 2020

10/10 – Uitstekend

Paul

Zakenreiziger
Positief: Netheid, comfort kamer
3 nachten verbleven in december 2020

8/10 – Goed

Matthew

Zakenreiziger
Positief: Netheid, comfort kamer
Nice apartment clearly recently refurbished. It was on the ground floor and my preference would have been for a higher floor, but this wasn’t the end of the world. Netflix was available which was nice. Be warned the phone reception on O2 in the area is not good, but that’s hardly the apartments fault. Overall a good stay
5 nachten verbleven in november 2020
Reactie van Grand Harbour Apartments op 21 nov 2020
Dear Matthew, Thank you for your review! We were glads to read that ground floor wasn't an issue and we are happy that you continue to stay with us on a weekly basics! See you soon!

10/10 – Uitstekend

Aqeel

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in oktober 2020
Reactie van Grand Harbour Apartments ⚓ op 21 okt 2020
Dear Aqeel, Thank you for your fantastic review! That's a beautiful picture right there! We cannot wait to welcome you back :)

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, comfort kamer
unfortunately I have no characters left
As I arrived I understood the process was slightly difficult due to the current pandemic with the Corona virus. I sent over my proof of working documents and as I waited for the key code to be sent over I was left waiting 10-15 minutes before receiving a phone call back and it was raining and as I had already travelled 6 hours I needed the toilet and just wanted to get inside. Then when I found my room, used the toilet and heard a very loud noise go off every time the toilet was flushed. Also in the kitchen when stood by the toaster noticed a loud buzzing which was annoying when in the lounge/kitchen area. Was exploring the apartment and was disappointed as in the photos of the room it showed a balcony to which I did not have. Then as I cooked my tea I went to get my food out the oven and just simple items like oven gloves not provided? So I used the towels which were given, I attempted to clean and wash up but no dishwasher tablets or washing up liquid - no sponges or cloths. The cups were chipped in the cupboard and as I used the kettle all little bits of lime scale pours out of the kettle. After all of this I went into the bedroom and my bedside table was dusty as if it hadn’t been wiped for a week! And the unfortunately finding bits of dust on the floor. So I inspected further As they was marks in the wall where the head board had been broken previously and moved the beD out to find dirty condoms under the bed and concrete from the wall where it’s been removed.
Dust on the floor
Dusty bed side table
Where the head board has been removed
Dirty walls
1 nacht verbleven in juni 2020

10/10 – Uitstekend

Pete

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great apartment
Great apartment, very comfortable and perfect for our needs. Highly Recommended
5 nachten verbleven in februari 2020
Reactie van City Padzzz op 16 feb 2020
Dear Pete, Thank you for your smashing review. We are overjoyed that you enjoyed your stay in our comfortable and fully equipped apartment. We hope to welcome you back in the future. Warmest regards,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Lovely clean large great for our family as our children are grown up so could have there own bedroom .
1 nacht verbleven in december 2019
Reactie van Grand Harbour Apartments op 31 dec 2019
Dear Guest, Thank you for your lovely review! We couldn't be happier to read that you found our apartment spacious and comfortable! We cannot wait to welcome you and your family back !

10/10 – Uitstekend

David

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2019
Reactie van Grand Harbour Apartments ⚓ op 10 dec 2019
Dear David, Thank you for your fantastic score! We couldn’t be happier! We are looking forward to welcoming you back soon!

10/10 – Uitstekend

Thomas

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing staff
Amazing staff! Excellent services.
2 nachten verbleven in oktober 2019
Reactie van Grand Harbour Apartments ⚓ op 4 nov 2019
Dear Thomas, many thanks for your amazing review!! We were very pleased to read that you enjoyed your stay overall and that you thought that our staff and service is excellent! We have a very dedicated team who always strives to improve our services! We do hope you will be staying with us again in the near future! :-)

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful views of north sea from apartment. Loved it
1 nacht verbleven in oktober 2019
Reactie van Grand Harbour Apartments ⚓ op 28 okt 2019
Dear Anonymous, Thank you very much for your lovely review! We do hope you will be staying with us again in the near future! :-)