Voorkant accommodatie - avond/nacht
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Beoordelingen van Leonardo Royal Edinburgh Haymarket

4 out of 5
Leonardo Royal Edinburgh Haymarket
1 Morrison Link, Midlothian, Edinburgh, Scotland

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 645 van 1571 beoordelingen" "
Gastenscore: 8 - Goed. 535 van 1571 beoordelingen" "
Gastenscore: 6 - Redelijk. 253 van 1571 beoordelingen" "
Gastenscore: 4 - Matig. 96 van 1571 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 42 van 1571 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

8,0/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Youri

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Modern schoon hotel net buiten het centrum. Makkelijk te doen met de trein of auto.
1 nacht verbleven in maart 2024
Reactie van Daniel- Receptionist op 23 mrt 2024
Dear guest,Thank you for giving us a good score regarding your stay. We are delighted that you recently enjoyed your stay with us and liked the hotels location and how close it is to all the main attractions. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

10/10 – Uitstekend

Esther

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2022

8/10 – Goed

Johan

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Aanvaardbaar
Vlakbij Haymarket, een prima uitvalsbasis. De verduisteringsgordijnen zijn niet voldoende en flink wat lawaai van omliggende kamers en gang verstoren de nachtrust. Uitgebreid ontbijt . Al bij al toch een aanvaardbaar hotel vlakbij het centrum van Edinburgh.
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Kinga

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean hotel
1 nacht verbleven in maart 2022
Reactie van Olivia - Reception Supervisor op 26 mrt 2022
Good afternoon Ian, thank you for taking the time to review your recent stay with us. We are delighted that you enjoyed your stay and we look forward to welcoming you back to our hotel again in the future.

6/10 – Redelijk

Yasmin

Reisde met familie
Positief: Voorzieningen
Die Unterkunft liegt sehr gut- man kann die Innenstadt ganz einfach zu Fuß erreichen und hat viele Essensmöglichkeiten in der Nähe und ist auch direkt beim Stop "Haymarket" von wo aus man den Bus zum Flughafen nehmen kann. Das Hotel ist in Ordnung, etwas in die Jahre gekommen und nicht allzu sauber, aber es ist okay. Das Personal ist überwiegend nett, jedoch hatten wir auch 2 etwas unangenehme Situationen. Das Frühstück ist ausreichend. Im Großen und Ganzen hat alles gepasst, die Lage ist sehr gut und für ein City Hotel hat man alles was man braucht.
4 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 3 mei 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

8/10 – Goed

Nancy, chicago

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was clean and rooms were spacious and comfortable. Beds were very comfortable although pillows were not (in my opinion, I realize this is subjective). Water pressure was good and hot in the shower but it was not easy getting in and out of the tub the way it was positioned in the room. The main negative for us was that it wasn't really in close walking distance to restaurants and entertainment. When we got back from touring each day and were too exhausted to go very far, we ended up eating 3 nights in the hotel because it was the line of least resistance. The restaurant was nice and reasonably priced, however. Overall a great find and the most reasonably priced for that immediate area.
4 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 3 mei 2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 – Goed

sarah

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had to wait around 10mins for someone to come to reception to check in even although we had checked in online we still needed to collect the key. Room was lovely and clean but a bit dated. The shower only trickled. All In a lovely stay and did the job for a night. Beds were nice and comfy
1 nacht verbleven in april 2024
Reactie van Daniel- Receptionist op 3 mei 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

8/10 – Goed

Pranshu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property location is not appropriate.
2 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 26 apr 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 – Uitstekend

Rebecca

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
N/A
2 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 26 apr 2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 – Uitstekend

Terence

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We found the hotel to be conveniently situated for walking to the city.
3 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 26 apr 2024
Thank you for giving us a good score regarding your stay. We are delighted that you recently enjoyed your stay with us and liked the hotels location and how close it is to all the main attractions. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

10/10 – Uitstekend

Kevin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Fantastic stay
1 nacht verbleven in april 2024
Reactie van Daniel- Receptionist op 19 apr 2024
We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 – Uitstekend

Bonnie

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Nice property within walking distance of some great attractions. Very friendly and helpful staff, both at the front desk and restaurant. Great dinner and breakfast!
1 nacht verbleven in april 2024
Reactie van Daniel- Receptionist op 20 apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Personeel en service
Staff helpful,rooms a little tired
1 nacht verbleven in april 2024
Reactie van Daniel- Receptionist op 19 apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed your stay and liked the staff and how friendly they were. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

8/10 – Goed

William

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Daniel- Receptionist op 19 apr 2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 – Uitstekend

Raven

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
An absolute gem to stay at :)
4 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 19 apr 2024
Dear guest, we are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

8/10 – Goed

Greg

1 nacht verbleven in april 2024
Reactie van Daniel- Receptionist op 20 apr 2024
Thank you for giving us a good score regarding your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 – Uitstekend

Jose, Guayaquil

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Se puede caminar con facilidad al centro. Precio/beneficio excelente. El bufet de desayuno muy bueno.
4 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 14 apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the Breakfast and the hotel's location. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 – Uitstekend

Lynn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Very friendly staff
3 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 13 apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 – Goed

Helen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 14 apr 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

8/10 – Goed

Steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It’s a little far from the center of things
4 nachten verbleven in maart 2024
Reactie van Daniel- Receptionist op 12 apr 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

10/10 – Uitstekend

Tracey

Reisde met familie
Great clean hotel. Friendly staff. Close enough to the centre.
2 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 11 apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the hotels location and liked the staff and how friendly they were. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 – Uitstekend

Jessica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely place
1 nacht verbleven in april 2024
Reactie van Daniel- Receptionist op 9 apr 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

6/10 – Redelijk

William

Positief: Personeel en service
3 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 10 apr 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 – Uitstekend

Emilia

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 10 apr 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

8/10 – Goed

Judith

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly professional service. Comfortable, spacious room. Handy location. Bathroom and corridors a little tired.
1 nacht verbleven in april 2024
Reactie van Daniel- Receptionist op 9 apr 2024
Thank you for giving us a good score regarding your stay. We are delighted that you recently enjoyed your stay with us and liked the hotels location and how close it is to all the main attractions. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

8/10 – Goed

Sarah, Pudsey

2 nachten verbleven in april 2024
Reactie van Daniel- Receptionist op 9 apr 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards

6/10 – Redelijk

Monica

Negatief: Netheid, staat van de accommodatie en faciliteiten
Solo funciona un elevador, y el aseo muy mal ,
6 nachten verbleven in maart 2024
Reactie van Daniel- Receptionist op 9 apr 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 – Uitstekend

Aleksey

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel with a wonderful breakfast in a great location
3 nachten verbleven in maart 2024
Reactie van Daniel- Receptionist op 9 apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed the Breakfast and the hotel's location. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

10/10 – Uitstekend

Shari

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff were excellent.
2 nachten verbleven in maart 2024
Reactie van Daniel- Receptionist op 9 apr 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed your stay and liked the staff and how friendly they were. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

6/10 – Redelijk

Abigail

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Daniel- Receptionist op 2 apr 2024
Thank you for taking the time to write us a review, We do hope to welcome you back to the hotel in the near future. Kind Regards,

8/10 – Goed

AVADHUT AMARESHWAR

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good property and recommended for a stay in Edinburgh!
4 nachten verbleven in maart 2024
Reactie van Daniel- Receptionist op 1 apr 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

6/10 – Redelijk

Cheryl

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not worth the money stay elsewhere. The room & bathroom door looked like it had been kicked in, the wood was split & looked like it had been filled in. Gaps where lock goes into frame & paintwork different colour, bathroom door paint work not re-done . Scratched paintwork on walls. Stains on the carpet. Awful leather pullout bed which didn’t match the room. Only one side of the bed had a shelf that acted as a bedside unit. Fridge in the room didn’t look like it had been cleaned for ages & no water provided. Spy hole fitting on the door was hanging off on both sides & we had to try tighten it up. Bathroom was mismatched. Panelling on two sides & what look like new cheap white tiles on one side. Grout from the tiles on the adjoining panel hadn’t been washed off. There were scum marks all over the panels as if it hadn’t been cleaned down properly. A clear hole in the bath which had been filled with filler & filler had been spread right along top of bath - tap end. The bottom of the bath had a painted square of something that felt gritty. The filler and the painted patch were both a completely different colour white to the bath itself. People are paying over £200 a room, buy a new bath for God sake with anti-slip built-in. Multiple stains on the ceiling downstairs in the bar which just look unsightly. If I’m staying in a four-star hotel & paying £23 for breakfast, I expect table service with fresh made to order food, not a buffet breakfast. Carpet near bathroom, tripping hazard.
1 nacht verbleven in maart 2024
Reactie van Daniel- Receptionist op 1 apr 2024
Dear guest,We would like to apologise for the poor level of service as this is not the level that we provide and we have passed this on to the teams to have this improved on. We do hope to welcome you back to the hotel in the near future. Kind Regards,

10/10 – Uitstekend

Gretchen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great, liked the decor in the room and bathroom, clean and comfy, lovely.
1 nacht verbleven in maart 2024
Reactie van Daniel- Receptionist op 30 mrt 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location. Short walk to city centre. Hotel quickly put right a couple of minor problems. All staff were extremely friendly. Highly recommended
3 nachten verbleven in maart 2024
Reactie van Daniel- Receptionist op 29 mrt 2024
Thank you for giving us a good score regarding your stay. We are delighted that you recently enjoyed your stay with us and liked the hotels location and how close it is to all the main attractions. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

10/10 – Uitstekend

Erin

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I had a wonderful stay at this hotel. Very nice and comfortable rooms, delicious dinner/bar at night, friendly staff, plenty of restaurants and cafes in the area. The Edinburgh Castle is a 20 minute walk.
3 nachten verbleven in maart 2024
Reactie van Daniel- Receptionist op 29 mrt 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed your stay and liked the staff and how friendly they were. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

10/10 – Uitstekend

Alexandra

Reisde met partner
We had a lovely stay.
1 nacht verbleven in maart 2024
Reactie van Daniel- Receptionist op 23 mrt 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

6/10 – Redelijk

Sarah, Austin

Reisde met een groep
Positief: Netheid, personeel en service
Carpet in hallways needs to be replaced. There was no phone in our room and maintenance was unable to get the wiring fixed so they could put a phone in the room. Thought location would be closer to the castle and Royal Mile, but it is far.
1 nacht verbleven in maart 2024
Reactie van Daniel- Receptionist op 23 mrt 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

8/10 – Goed

Judith

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and fit our requirements only disappointment was the breakfast, out on heating plates but bacon, sausage were cold and fried eggs were hard
1 nacht verbleven in februari 2024
Reactie van Daniel- Receptionist op 22 mrt 2024
Dear guest,Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

8/10 – Goed

Stacy

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great service and thanks to Claire on arrival, it madw our trip easier and enjoyed our stay. Location was easy to find and close to shops, transport and restaurants.
1 nacht verbleven in maart 2024
Reactie van Daniel- Receptionist op 22 mrt 2024
Dear guest,Thank you for giving us a good score regarding your stay. We are delighted that you recently enjoyed your stay with us and liked the hotels location and how close it is to all the main attractions. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,

6/10 – Redelijk

Annie

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The location is good but the rooms need a bit of an upgrade.
3 nachten verbleven in maart 2024
Reactie van Daniel- Receptionist op 22 mrt 2024
Dear guest,Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

6/10 – Redelijk

Steven

Reisde met een groep
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Decent location, decent price. Comfortable rooms, but only half renovated. Staff were not particularly friendly, which was a surprise given how universally friendly everyone else was in Edinburgh.
2 nachten verbleven in maart 2024
Reactie van Daniel-Receptionist op 15 mrt 2024
Thank you for taking the time to write us a review. We would like to apologise for some of the issues you experienced during your stay. We will pass this on to the relevant departments for improvement. We hope to welcome you back to the hotel in the near future. Kindest Regards

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really nice stay. Quiet room, friendly staff and great central location.
1 nacht verbleven in maart 2024
Reactie van Daniel-Receptionist op 9 mrt 2024
Dear guest,Thank you for your positive review. We are glad that you enjoyed your stay with us and liked the staff and how friendly they were. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,Kind regards,

8/10 – Goed

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Daniel-Receptionist op 9 mrt 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

8/10 – Goed

M Ali

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a good stay!
1 nacht verbleven in maart 2024
Reactie van Daniel-Receptionist op 8 mrt 2024
Dear guest,We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 – Uitstekend

Olga

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good hotel! I'm recommending.
2 nachten verbleven in februari 2024
Reactie van Daniel-Receptionist op 8 mrt 2024
Dear guest,Thank you for your positive review. We are glad that you enjoyed your stay with us and hope to welcome you back to the hotel in the future. Kind Regards,

8/10 – Goed

Matt

1 nacht verbleven in maart 2024
Reactie van Daniel- Receptionist op 29 mrt 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 – Uitstekend

Martin

2 nachten verbleven in maart 2024
Reactie van Daniel- Receptionist op 23 mrt 2024
Dear guest, We are glad that you enjoyed your stay with us. We hope to welcome you back to the hotel in the future. Kind Regards,

10/10 – Uitstekend

Julian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Top restaurant, conveniently next to Haymarket, quick walk to many touristy areas
3 nachten verbleven in februari 2024
Reactie van Daniel-Receptionist op 1 mrt 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you liked the hotels location regarding how close it was to the city Centre. We hope to welcome you back to the hotel in the future. Kindest Regards,

8/10 – Goed

Janet

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff at reception were helpful beyond anything one usually experiences. I am elderly, and one more was buffed by strong wind when I tried to go out.. Claire at reception put on her coat. and walked with me to where I needed to go before rushing back to the desk. She became my guardian. Angel was in the hotel I made my stay most happy.
2 nachten verbleven in februari 2024
Reactie van Daniel-Receptionist op 1 mrt 2024
Thank you for giving us a good score regarding your stay with us. We are delighted that you enjoyed your stay and liked the staff and how friendly they were. We hope to have the pleasure of welcoming you back to the hotel in the future. Kindest Regards,