Receptie

Beoordelingen van Leonardo Royal Hotel Edinburgh

4 out of 5
Leonardo Royal Hotel Edinburgh
43 Jeffrey Street, Edinburgh, Scotland

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 805 van 1350 beoordelingen" "
Gastenscore: 8 - Goed. 372 van 1350 beoordelingen" "
Gastenscore: 6 - Redelijk. 109 van 1350 beoordelingen" "
Gastenscore: 4 - Matig. 42 van 1350 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 22 van 1350 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,6/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Mariana op 9 mei 2024
Dear Patricia, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception SupervisorLeonardo Royal Edinburgh

8/10 – Goed

Olivier

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van James op 21 apr 2024
Dear OlivierWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Uitstekend

Sanae, Leiden

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a good hotel....the room was good clean . Tea , coffee and water in the room . Short walking distance from the city
2 nachten verbleven in januari 2024
Reactie van James op 2 feb 2024
Dear SanaeWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind RegardsJamesLeonardo Royal Hotels

6/10 – Redelijk

Olga

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
mooi hotel, geweldige locatie, vriendelijk personeel, schone kamers, maar we werden contante betaling geweigerd. We boekten en betaalden met een kaart, maar wilden het ontbijt contant betalen omdat we geen bankkaart hadden. Ik vind het een slechte service als hotelgasten het ontbijt niet contant kunnen betalen en ergens buiten het hotel moeten zoeken naar een eetgelegenheid. Dit is een groot minpunt van dit hotel.
4 nachten verbleven in januari 2024
Reactie van Laura op 13 jan 2024
Dear Olga,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh. Unfortunately, the hotel does not take cash payments. Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Uitstekend

Bart

2 nachten verbleven in december 2023
Reactie van Laura op 14 jan 2024
Dear Bart,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Uitstekend

Marinus

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Mariana op 12 dec 2023
Dear Marinus, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

8/10 – Goed

bonita

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Voor ons was dit de eerste keer in dit hotel. personeel was top! enige min punten voor ons was het bed, 140 vonden wij toch wel krap voor met ze 2e. en ze waren naast het hotel aan het verbouwen dat maakte door de weeks wel veel herrie in de ochtend.
5 nachten verbleven in september 2023
Reactie van KAJOL op 19 sep 2023
Dear Guest,Thankyou for reviewing your stay with us,we are gad you enjoyed your stay. Apologise for the issue with the construction I'll pass this over to my team to provide better information about construction at back.Hope to see you again soon.Kind Regards,Kajol YadavLeonardo Royal Edinburgh

10/10 – Uitstekend

Molly

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Greg Moorehead op 6 aug 2023
Thank you Molly for awarding us 10/10 following your recent stay in Edinburgh. I do hope we get to welcome you back again in the future, should your plans allow. Greg MooreheadDeputy General Manager

8/10 – Goed

Carlo Pieter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2023
Reactie van Laura op 27 apr 2023
Dear Carlo Pieter,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Uitstekend

Ben

2 nachten verbleven in maart 2023
Reactie van Laura op 29 mrt 2023
Dear Ben,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Goed

Angelique

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Het is een hele fijne hotel, mooi, schoon, netjes, modern, de personeel zijn erg aardig en behulpzaam. Je hebt alle voorzieningen die je nodig hebt op je kamer. Alleen een ding, de temperatuur op de kamer was niet goed. Ik was in de periode dat het bijna lente was, buiten was niet meer zo koud, en de air conditioning op de kamer kon nog niet aan. De verwarming had ik uitgezet en nog was het warm en benauwd op de kamer. Ik kon het raam ook niet open maken. Voor de rest was het hotel prima 👍
3 nachten verbleven in maart 2023
Reactie van Laura op 27 mrt 2023
Dear Angelique,Thank you for taking the time to tell us about your experience at the Leonardo Royal Edinburgh . I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Leonardo Royal, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Reception Team

10/10 – Uitstekend

Ernest

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gorgeous hotel. Service was exceptional. Hotel very clean and lovely. Can’t wait to come back.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Justin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not too far from the train station and royal mile. Would recommend if you don’t mind some stairs to get to shops and food.
2 nachten verbleven in mei 2024
Reactie van James op 22 mei 2024
Dear JustinWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Uitstekend

Beverly

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the location of Leonardo Royal and the staff. Hotel is a 10 minute walk (with luggage) from the main train station. There are steps and a passageway right thru the property leading up to The High Street, which has numerous restaurants, pubs, churches, and at the top, Edinburgh Castle - all walking distance. Staff were wonderful, stored our luggage until check in, offered directions and dining suggestions. Would stay here again.
2 nachten verbleven in mei 2024
Reactie van Laura op 22 mei 2024
Dear Beverly,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Uitstekend

Sueanne

Reisde met partner
Wonderful 3 day stay. Excellent location near train station and Royal Mile. Buffet breakfast was excellent and staff very accommodating.
3 nachten verbleven in mei 2024
Reactie van Laura op 21 mei 2024
Dear Sueanne,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

2/10 – Ontzettend slecht

ANOOP KUMAR

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Laura op 18 mei 2024
Dear Anoop Kumar,Thank you for taking the time to tell us about your experience at the Leonardo Royal Edinburgh. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Leonardo Royal, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind Regards,Reception Team

6/10 – Redelijk

Jamie

Positief: Netheid
4 nachten verbleven in mei 2024
Reactie van Laura op 17 mei 2024
Dear Jamie,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Uitstekend

Lisa

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice, clean room. Great location for Royal Mile
2 nachten verbleven in mei 2024
Reactie van Laura op 15 mei 2024
Dear Lisa,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Goed

Gail

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient to everything.
5 nachten verbleven in mei 2024
Reactie van Laura op 12 mei 2024
Dear Gail,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Uitstekend

Maggie, Melbourne

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful property. I would stay here again! Very conveniently located and has access to everything you could want or need while staying in Edinburgh.
2 nachten verbleven in mei 2024
Reactie van Laura op 12 mei 2024
Dear Maggie,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Goed

Alejandro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van James op 11 mei 2024
Dear AlejandroWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

8/10 – Goed

Marsha

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was in a great location. Only thing I would say is that hotel restaurant needs better menu selection and to actually have the items that are on the menu.
8 nachten verbleven in april 2024
Reactie van Mariana op 9 mei 2024
Dear Marsha, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please allow me to express my sincerest apologies for the issues during your stay; I am sorry that your experience did not meet your expectations. I will pass your comments to the management teamThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was very nice and comfortable, lov
2 nachten verbleven in april 2024
Reactie van KAJOL op 8 mei 2024
Dear Nancy,Thankyou for reviewing your stay with us.We are glad you enjoyed our service and hospitality.Hope to see you again very soon.Kind Regards,Kajol YadavDuty ManagerLeonardo Royal Edinburgh

10/10 – Uitstekend

Mona

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is in perfect location, facilities good . Overall we enjoyed our stay.
3 nachten verbleven in mei 2024
Reactie van Mariana op 8 mei 2024
Dear Mona, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception SupervisorLeonardo Royal Edinburgh

8/10 – Goed

John, Okotoks

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location
3 nachten verbleven in maart 2024
Reactie van Mariana op 7 mei 2024
Dear John, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

10/10 – Uitstekend

Creed

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Mariana op 2 mei 2024
Dear Creed, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,Mariana Reception SupervisorLeonardo Royal Edinburgh

10/10 – Uitstekend

Elisabeth R

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great breakfast. Friendly staff. A bit of construction behind the hotel but not too noisy. Easy access to royal mile
4 nachten verbleven in april 2024
Reactie van James op 29 apr 2024
Dear Elisabeth We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Uitstekend

Ofelia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Son hoteles que me gustan por amplitud Comodidad y trato amable
2 nachten verbleven in april 2024
Reactie van Laura op 26 apr 2024
Dear Ofelia,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Uitstekend

Neilam

1 nacht verbleven in april 2024
Reactie van Laura op 15 mei 2024
Dear Neilam,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Uitstekend

Shinya

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Mariana op 25 apr 2024
Dear Shinya, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception Supervisor Leonardo Royal Edinburgh

10/10 – Uitstekend

Safa

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great hotel with a great location. Staff is wonderful and the restaurant attached has a great breakfast buffet.
1 nacht verbleven in april 2024
Reactie van James op 23 apr 2024
Dear SafaWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Uitstekend

Charikleia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A bit noisy due to construction.
4 nachten verbleven in april 2024
Reactie van Laura op 23 apr 2024
Dear Charikleia,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh. I am very sorry about the noise that you experienced during your stay. I will pass your concerns to management and ask them to provide better updates.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Goed

Erin

Positief: Personeel en service, voorzieningen
Very lovely staff and the hotel was wonderful. Lovely big bed and just perfect for a romantic get away. Construction at the back of the hotel which was very noisy but wasn’t too much of an issue for us.
3 nachten verbleven in april 2024
Reactie van James op 23 apr 2024
Dear ErinWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Uitstekend

Joni

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the staff -kym made every morning lovely
3 nachten verbleven in april 2024
Reactie van James op 22 apr 2024
Dear JoniWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Well kept
2 nachten verbleven in april 2024
Reactie van James op 22 apr 2024
Dear MaryWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Uitstekend

Joanne, New York

1 nacht verbleven in april 2024
Reactie van James op 11 mei 2024
Dear JoanneWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Uitstekend

RITA, Wilmette

4 nachten verbleven in april 2024
Reactie van James op 11 mei 2024
Dear RitaWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Uitstekend

Rita

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable stay and very central location near The Royal Mile and Princes Street. Ideal for a business or family trip.
1 nacht verbleven in april 2024
Reactie van Mariana op 20 apr 2024
Dear Rita, We very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards, Mariana Reception SupervisorLeonardo Royal Edinburgh

8/10 – Goed

Audrey Elizabeth

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stayed for three nights. Room was spacious and very clean, fridge and coffee station great addition. unfortunately it overlooked a building site but as I was out most of the day, it was bearable. Staff were very helpful - nothing too much trouble.. the back of the building was on the Royal Mile so convenient for sightseeing. Would recommend
3 nachten verbleven in april 2024
Reactie van Laura op 19 apr 2024
Dear Audrey Elizabeth,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.I am very sorry about the construction noise. If you wish to stay with us again, please contact us directly and we will do our best to provide you with a room on the opposite side.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Uitstekend

Maggie

4 nachten verbleven in april 2024
Reactie van Laura op 9 mei 2024
Dear Maggie,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I am delighted that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Goed

Juan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente ubicación
2 nachten verbleven in april 2024
Reactie van Laura op 19 apr 2024
Dear Juan,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Uitstekend

Claire

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location, perfect in between old and new towns and seconds from Waverley. Very friendly staff. Rooms soft and comfortable. Everything spotless. Breakfast very good. Some building work going on right outside but no noise. Would definitely stay again.
2 nachten verbleven in april 2024
Reactie van James op 13 apr 2024
Dear ClaireWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Uitstekend

Melissa

1 nacht verbleven in april 2024
Reactie van James op 3 mei 2024
Dear MellissaWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

8/10 – Goed

Bailey

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Current construction made for noisy room and bed/room was smaller than expected. However, staff was excellent. They were so kind and provided quick assistance. I also saw them working hard continuously to keep the hotel clean and amenities full in the lobby. It’s close walking distance to Waverly train station and many good restaurants and cafes. I would visit here again.
1 nacht verbleven in april 2024
Reactie van James op 13 apr 2024
Dear BaileyWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Please allow me to express my apologies regarding the construction behind the hotel. I will pass this feedback onto managementThank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Uitstekend

Becky

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property/ hotel was wonderful but will NEVER book through Expedia again! Just book straight with hotel!
1 nacht verbleven in april 2024
Reactie van Laura op 12 apr 2024
Dear Becky,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very pleasant stay.
5 nachten verbleven in april 2024
Reactie van James op 9 apr 2024
Dear JeniferWe very much appreciate your comments regarding your stay at the Leonardo Royal Edinburgh. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Kind regards,JamesReception Team

10/10 – Uitstekend

Deepali

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very conveniently located - hotel is a short walk to Waverley station, Princes Street & Royal Walk. Lots of good restaurants & pubs nearby. The room was clean & comfortable. Staff was very polite and friendly.
2 nachten verbleven in april 2024
Reactie van Laura op 8 apr 2024
Dear Deepali,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

10/10 – Uitstekend

Jeanette

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was wonderful and in a great location to explore Edinburgh!
6 nachten verbleven in maart 2024
Reactie van Laura op 4 apr 2024
Dear Jeanette,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Goed

Malini

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast options could have been more and the menus are repeated.
2 nachten verbleven in april 2024
Reactie van Laura op 4 apr 2024
Dear Malini,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh. I am sorry that you found our menu to be limited. I will pass your concerns to the restaurant manager.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team

8/10 – Goed

Weiming

Positief: Netheid, personeel en service
Lower floor rooms could be a bit noisy when facing the main road.
3 nachten verbleven in maart 2024
Reactie van Laura op 4 apr 2024
Dear Weiming,Thank you for taking the time to review your stay with us here at Leonardo Royal Edinburgh.I was delighted to read that you enjoyed your stay with us and we look forward to seeing you again on your next visit to Edinburgh. I am sorry about the street noise that you experienced during your stay. If you wish to return to our hotel, please contact us directly and we will make sure your room is quiet.Once again, thank you for your feedback and have a pleasant day.Kind Regards,Reception Team