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Beoordelingen van Quality Inn Elizabeth City near University

2.5 out of 5
Quality Inn Elizabeth City near University
522 Hughes Blvd, Elizabeth City, NC

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 108 van 562 beoordelingen" "
Gastenscore: 8 - Goed. 129 van 562 beoordelingen" "
Gastenscore: 6 - Redelijk. 112 van 562 beoordelingen" "
Gastenscore: 4 - Matig. 100 van 562 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 113 van 562 beoordelingen" "

6,4/10

Netheid

7,4/10

Personeel en service

5,4/10

Voorzieningen

5,8/10

Staat van de accommodatie en faciliteiten

5,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Cammie

Reisde met partner
Positief: Personeel en service
Staff was excellent! Shower floor was dirty black-did not use. No trash can in room.
1 nacht verbleven in april 2024
Reactie van Hotel General Manager op 30 apr 2024
Thank you for choosing to stay at our hotel and for taking the time to share your feedback with us. We're delighted to hear that you found our staff to be excellent during your stay.However, we apologize for the issues you encountered with the cleanliness of the shower floor and the absence of a trash can in your room. Providing a clean and comfortable environment for our guests is a top priority, and we regret falling short of this expectation.Rest assured, we will address these issues with our housekeeping team to ensure that improvements are made to enhance the overall guest experience. Additionally, we will ensure that trash cans are available in all guest rooms moving forward.Your feedback is invaluable to us as we strive to continually improve our services, and we appreciate you bringing these matters to our attention.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

8/10 – Goed

Robert

Reisde met een groep, Zakenreiziger
Positief: Personeel en service
It was near where we were visiting
1 nacht verbleven in april 2024
Reactie van Hotel General Manager op 30 apr 2024
Thank you for choosing to stay with us and for sharing your feedback. We're delighted to hear that you had a good overall stay and that our hotel's location was convenient for your visit.We appreciate your kind words and hope to have the pleasure of welcoming you back for another enjoyable stay in the future.

6/10 – Redelijk

Dylan

Zakenreiziger
It was a decent room for the price - except I left one of my own sheets there, and I came back the next day but never got it back.
1 nacht verbleven in april 2024
Reactie van Hotel General Manager op 30 apr 2024
Thank you for sharing your feedback with us following your recent stay. We're glad to hear that you found the room to be decent for the price.We apologize for any inconvenience caused by the oversight with your sheet. Our goal is to ensure that all guests' belongings are handled with care and returned promptly. We will address this matter with our housekeeping team to ensure that procedures are followed to prevent similar incidents in the future.Your feedback is valuable to us as we strive to improve our services, and we appreciate you bringing this matter to our attention.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

10/10 – Uitstekend

Jane A

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This room was clean and an excellent value!
1 nacht verbleven in april 2024
Reactie van Hotel General Manager op 30 apr 2024
Thank you for choosing Quality Inn for your recent stay, and for taking the time to share your positive experience with us. We're thrilled to receive your five-star rating and to hear that you found our room to be clean and excellent value.Providing clean and comfortable accommodations at a great value is what we strive for, and we're delighted to know that we met your expectations during your stay.Your kind words are greatly appreciated, and we hope to have the pleasure of welcoming you back for another excellent stay in the future.

4/10 – Matig

Belinda

Zakenreiziger
My experience was not good. I had to hear a woman and man argue loudly most of the night!
1 nacht verbleven in april 2024
Reactie van Hotel General Manager op 30 apr 2024
Thank you for sharing your feedback regarding your recent stay with us. We're deeply sorry to hear about the disturbance caused by the loud argument during the night. Providing a peaceful and comfortable environment for our guests is our top priority, and we sincerely apologize for failing to meet this expectation during your visit.Please know that we take such matters seriously, and we will address this issue promptly with our team to ensure that appropriate measures are taken to prevent similar incidents in the future.We understand how disruptive such disturbances can be, and we apologize for any inconvenience caused. If you ever encounter such issues during your stay, please don't hesitate to reach out to our front desk staff so that we can address the situation immediately.We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.

4/10 – Matig

Susan

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Bob

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We enjoyed the staff and our stay.
2 nachten verbleven in april 2024
Reactie van Hotel General Manager op 14 apr 2024
Thank you for sharing your feedback with us. We're delighted to hear that you enjoyed your stay at Quality Inn in Elizabeth City, NC, and that you found our staff to be enjoyable.Ensuring that our guests have a pleasant and comfortable experience is our top priority, and we're pleased that we succeeded in providing that for you.Your satisfaction means a lot to us, and we truly appreciate your kind words.We look forward to welcoming you back for another great stay in the future.

4/10 – Matig

Iming

Positief: Personeel en service
Negatief: Netheid
Staff was friendly. Found roaches in my room and wifi would work only half the time. Would not stay again.
2 nachten verbleven in april 2024
Reactie van Hotel General Manager op 14 apr 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our staff to be genuine in their hospitality.However, we're deeply sorry to hear about the issues you encountered during your stay. Your comfort and satisfaction are our top priorities, and we regret any inconvenience caused by the presence of roaches in your room and the intermittent wireless internet connectivity.Please know that we take your feedback seriously, and we will address these concerns with our housekeeping and IT teams immediately to ensure that corrective measures are taken and that our standards are upheld.Once again, we apologize for the inconvenience and disappointment you experienced during your stay, and we hope you'll give us the opportunity to offer you a much-improved experience in the future.

4/10 – Matig

Matthew

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front desk had no room for us when I put in a reservation months ago. The room they gave us was being worked on for problems. The TV didn’t work. Most of the outlets were dead. Our sheets had cigarette burns in them. The surrounding area was very scary and unsafe. If I was not with my wife we would have not stayed there. We only stayed her for the race weekend which this place was a last resort. Scary dirty place.
3 nachten verbleven in april 2024
Reactie van Hotel General Manager op 14 apr 2024
Our team was terribly saddened to hear about the numerous issues you encountered during your recent stay at our hotel. Your feedback is alarming, and it does not reflect the level of service, cleanliness, and safety that we aim to provide to our guests.We sincerely apologize for the inconvenience and frustration caused by the lack of availability despite your reservation, the condition of the room, including the non-functional TV, faulty outlets, and damaged sheets, as well as any concerns about the surrounding area.Please know that we take your feedback seriously, and we will address these concerns with our management team immediately to ensure that corrective measures are taken and that our standards are upheld.Your safety and comfort are of the utmost importance to us, and we deeply regret that we failed to provide a satisfactory experience for you during your stay.Once again, we apologize for the inconvenience and disappointment you experienced during your stay, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

2/10 – Ontzettend slecht

Ed

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Scary place. Homeless camping outside, people arguing in the parking lot, and filthy room.
1 nacht verbleven in april 2024
Reactie van Hotel General Manager op 14 apr 2024
We are deeply sorry to hear about the unsettling experience you had during your recent stay at our hotel. Your feedback is concerning, and it does not reflect the level of safety, cleanliness, and comfort that we strive to provide to our guests.We sincerely apologize for any discomfort or inconvenience caused by the presence of individuals outside the hotel and any disturbances in the parking lot. Additionally, we regret the condition of your room and the cleanliness issues you encountered.Please know that we take your feedback seriously, and we will address these concerns with our management team and security staff immediately to ensure that corrective measures are taken and that our standards are upheld.Once again, we apologize for the inconvenience and disappointment you experienced during your stay, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

4/10 – Matig

Jill

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The woman working the front desk was great.
2 nachten verbleven in april 2024
Reactie van Hotel General Manager op 14 apr 2024
Thank you for taking the time to share your feedback with us. We're glad to hear that you found our front desk staff to be great.However, we're disappointed to learn that your overall stay was not up to your expectations. We apologize for any aspects of your experience that fell short, and we would appreciate any specific feedback you could provide to help us improve.Ensuring that our guests have a comfortable and enjoyable experience is our top priority, and we regret that we did not meet your expectations during your visit.Your satisfaction is important to us, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

4/10 – Matig

Erin, King William

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a great "no other options" motel but thats about it. Lights didn't work, tv doesn't work, toilet doesn't flush....it's a roof over our heads for the night and that's it.
1 nacht verbleven in april 2024
Reactie van Hotel General Manager op 14 apr 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for the issues you encountered during your stay at our motel. Providing a comfortable and functional experience for our guests is our top priority, and we regret that we fell short of this commitment during your visit.We understand the frustration and inconvenience caused by the malfunctioning lights, television, and toilet. Please know that your feedback is invaluable to us, and we will address these issues with our maintenance team to ensure that corrective measures are taken immediately.We apologize for the inconvenience and disappointment you experienced during your stay, and we hope to have the opportunity to regain your trust and welcome you back for a more positive experience in the future.

2/10 – Ontzettend slecht

Vincent

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Disgusting. DO NOT STAY HERE. The room was filthy, looks like a large blood stain on the mattress. Sheets were dirty still when we checked in. The floor didn’t seem like it had been vacuumed. Room smelled horrible…. Homeless man was on the bench outside the lobby and plenty of homeless are encamped around the hotel. Worst hotel I’ve ever stayed at. Whatever they’re charging (I paid an absurd amount) is not worth it. Wouldn’t stay here again for free.
Reactie van Hotel General Manager op 14 apr 2024
We are deeply sorry to hear about the experience you had during your recent stay at our hotel. Your feedback is concerning and does not reflect the level of service and cleanliness that we strive to provide to our guests.We sincerely apologize for the unsatisfactory conditions of your room. Additionally, we regret any discomfort caused by the presence of individuals outside the hotel.Please know that we take your feedback seriously, and we will address these issues with our housekeeping and security teams immediately to ensure that corrective measures are taken and that our standards are upheld.Once again, we apologize for the inconvenience and disappointment you experienced during your stay, and we hope to have the opportunity to welcome you back for a more positive experience in the future.

10/10 – Uitstekend

Deborah

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was very nice and the rooms are good just what we needed
1 nacht verbleven in maart 2024
Reactie van Hotel General Manager op 14 apr 2024
Thank you for sharing your feedback with us. We're delighted to hear that you found our staff to be very nice and that the rooms met your needs during your stay.Ensuring a pleasant and comfortable experience for our guests is our top priority, and we're pleased that we succeeded in providing that for you.Your satisfaction means a lot to us, and we truly appreciate your kind words.We look forward to welcoming you back for another great stay in the future.

6/10 – Redelijk

Nick

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Not very clean, and they have a night club next door so there were people all around the parking lot at night being loud
1 nacht verbleven in maart 2024
Reactie van Hotel General Manager op 30 mrt 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize for the cleanliness issues you encountered during your recent stay at our hotel, as well as for the noise disturbances caused by the neighboring night club.Maintaining a clean and comfortable environment for our guests is a top priority for us, and we regret that we fell short of meeting your expectations in this regard. Please rest assured that your comments have been shared with our housekeeping team, and we will be taking steps to address the cleanliness issues you mentioned to ensure that such issues do not recur in the future.Regarding the noise from the neighboring night club, we understand how disruptive this can be to our guests' stay, and we apologize for any inconvenience it caused you. While we do not have control over external noise sources, we will do our best to minimize any disturbances and ensure that all guests can enjoy a peaceful and restful stay with us.We appreciate your valuable feedback as it helps us identify areas for improvement, and I assure you that our team will do everything possible to be sure that your next stay is one that's worthy of a full 5-star rating.

2/10 – Ontzettend slecht

Irma

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Barbara

Reisde met huisdieren, Reisde met partner
Clean, comfortable, doodle friendly. Great location
1 nacht verbleven in maart 2024
Reactie van Hotel General Manager op 30 mrt 2024
Thank you for taking the time to share your positive feedback with us. We are delighted to hear that you had a pleasant experience during your recent stay at our hotel.Ensuring that our guests feel comfortable and welcomed is our top priority, and we are thrilled that you found our accommodations to be clean and comfortable. We also appreciate your mention of our great location, and we're glad that it added to the convenience of your stay.We understand the importance of being pet-friendly, and we're delighted that your furry friend felt welcome during your visit. Providing a warm and welcoming environment for both our human and furry guests is important to us.Thank you for choosing to stay with us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 – Uitstekend

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Phenomenal staff
1 nacht verbleven in maart 2024
Reactie van Hotel General Manager op 30 mrt 2024
Thank you for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic experience during your stay at Quality Inn in Elizabeth City, NC.Our team works hard to provide exceptional service to all our guests, and it's wonderful to hear that their efforts were appreciated. Your 5-star rating means a lot to us and serves as a great motivation to continue delivering top-notch hospitality.We truly appreciate your kind words and your recommendation. It was a pleasure to have you as our guest, and we look forward to welcoming you back for another enjoyable stay in the future.

8/10 – Goed

Mary

Reisde met partner
Positief: Netheid, personeel en service
Bed was fine; clean. Very limited breakfast. No hairdryer in room. Remote may need new batteries as it was difficult to adjust tv. Clean, but needs touch ups (paint near baseboards in bath, regrouting tub).
1 nacht verbleven in maart 2024
Reactie van Hotel General Manager op 17 mrt 2024
Thank you for taking the time to share your feedback regarding your recent stay at our hotel. We sincerely appreciate your valuable comments as they help us identify areas for improvement.We are pleased to hear that you found your bed comfortable and that your room was clean. However, we apologize for any inconvenience you experienced with the limited breakfast options and the absence of a hairdryer in your room. Please rest assured that we will address these issues promptly to ensure a more enjoyable experience for our guests in the future.Additionally, we appreciate your feedback regarding the condition of your room. We will certainly look into the areas that require touch-ups, such as the paint near the baseboards and the regrouting of the tub, to ensure that our accommodations meet the highest standards of cleanliness and comfort.Regarding the remote control, we will inspect it and replace the batteries if necessary to ensure that our guests can easily adjust the TV settings.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back for a more satisfying stay in the future.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here almost a dozen times in the last two years. It’s an older motel but well staffed and clean. Only complaint is the rampant weed smell permeating the vent system.
4 nachten verbleven in februari 2024
Reactie van Hotel General Manager op 10 mrt 2024
Thank you for taking the time to provide us with your feedback following your recent stay at our hotel. We appreciate your continued loyalty and your detailed comments about your experience.We are pleased to hear that you find our hotel 's team to be dedicated to hospitality and cleanliness. Ensuring a comfortable and welcoming environment for our guests is our top priority, and we are glad to know that our efforts have been recognized.However, we sincerely apologize for the inconvenience caused by the odor issue you mentioned. We take such matters seriously, and we will address this with our team to find a solution and ensure that all our guests can enjoy a pleasant stay with us.Your feedback is invaluable to us as it helps us identify areas for improvement, and we appreciate your understanding. We value your continued patronage, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future.

10/10 – Uitstekend

reggie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
As always we were treated excellently throughout.
1 nacht verbleven in maart 2024
Reactie van Hotel General Manager op 10 mrt 2024
Thank you for your continued loyalty and for taking the time to share your feedback about your recent stay at Quality Inn in Elizabeth City, NC. We are thrilled to hear that you had another fantastic experience with us.Ensuring that our guests feel welcome and valued is of utmost importance to us, and we're delighted that our team consistently provided you with excellent service throughout your stay.Your kind words mean the world to us, and we truly appreciate your ongoing support. It was a pleasure to have you as our guest once again, and we look forward to continuing to provide you with memorable experiences during your future visits.

8/10 – Goed

Barbara

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We got in late...Check in and Check out was quick and easy. Liked hotel, and Expedia experience.
1 nacht verbleven in februari 2024
Reactie van Hotel General Manager op 27 feb 2024
Thank you for taking the time to share your feedback about your recent stay at our Quality Inn hotel. We're pleased to hear that despite your short visit, you found the check-in and check-out process to be quick and easy with the assistance of our friendly staff. Providing efficient and welcoming service is a top priority for us, and we're glad we could make your stay a smooth and pleasant experience.We're also delighted to hear that you liked your stay at our Quality Inn and that you had a positive experience booking through Expedia. We strive to provide a seamless and enjoyable experience from booking to check-out, and we're pleased that this was reflected in your experience.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a longer stay in the future.

10/10 – Uitstekend

Daniel, Saint-Elzéar

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Minimum breakfast.
1 nacht verbleven in februari 2024
Reactie van Hotel General Manager op 27 feb 2024
Thank you for taking the time to share your feedback regarding your recent stay at our Quality Inn hotel. We are delighted to hear that you had an excellent overall experience with us.We appreciate your honest feedback about the breakfast. Providing a satisfying breakfast experience for our guests is important to us, and we apologize if our offerings did not meet your expectations during your stay. Your comments are valuable to us as they help us identify areas for improvement, and we will certainly take them into consideration as we work to enhance our breakfast offerings in the future.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for another enjoyable stay.

10/10 – Uitstekend

Rahmel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

4/10 – Matig

Donna

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
There was roaches i reported it
3 nachten verbleven in februari 2024
Reactie van Hotel General Manager op 18 feb 2024
Thank you for bringing your experience to our attention. We sincerely apologize for the presence of insects during your stay. This is certainly not the level of cleanliness and comfort we strive to provide to our guests.Please rest assured that we take reports of pests very seriously, and immediate action will be taken to address and rectify this issue. We have engaged our pest control services to thoroughly inspect and treat the affected areas to prevent any recurrence.Your feedback is invaluable to us as it helps us identify areas for improvement, and we are grateful that you brought this matter to our attention. We understand the importance of providing a clean and pest-free environment for our guests, and we are committed to ensuring that all our guests have a comfortable and enjoyable stay.We sincerely apologize for any inconvenience or discomfort this may have caused during your visit.Thank you for your understanding and for giving us the opportunity to address this matter. We hope to have the chance to welcome you back for a much-improved experience in the future.

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Older hotel but decently maintained and a phenomenal staff. We have stayed there roughly 10 times in the last year or so and would recommend the King rooms to anyone needing an economical place to stay in the area.
4 nachten verbleven in februari 2024
Reactie van Hotel General Manager op 18 feb 2024
Thank you for your continued patronage and for choosing to stay with us at our hotel. We truly appreciate your loyalty and for taking the time to share your experience with us.We're delighted to hear that you have found our hotel to be a reliable and comfortable choice during your visits, despite it being an older property. Your feedback regarding the maintenance of our facilities and the service provided by our staff is greatly appreciated. Ensuring a pleasant and memorable stay for our guests is our top priority, and we're thrilled to know that we've met your expectations time and time again.We're glad that you've found our king rooms to be a suitable option for your needs, and we're grateful for your recommendation to others seeking accommodation in the area.Thank you once again for your continued support, and we look forward to welcoming you back for all of your further stays!

10/10 – Uitstekend

Michael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our favorite reasonably priced hotel in Elizabeth City. We've stayed here about 10 times and keep coming back. It's an older hotel but decently maintained, clean, and the staff is phenomenal.
1 nacht verbleven in februari 2024
Reactie van Hotel General Manager op 18 feb 2024
Thank you for your loyalty and for choosing to stay at the Quality Inn in Elizabeth City. We greatly appreciate your continued patronage and for taking the time to share your feedback with us.We're thrilled to hear that our hotel has become your favorite value for accommodations in the area and that you've chosen to stay with us so many times. Your satisfaction is our utmost priority, and we're delighted to know that you consistently find our hotel to be decently maintained, clean, and that our staff provides exceptional service.We understand that while our hotel may be older, our dedicated team works hard to ensure that it remains a comfortable and welcoming environment for all our guests. Your kind words about our staff are truly appreciated, and we will be sure to pass along your compliments to them.Thank you for your continued trust in us, and we look forward to welcoming you back for your 11th stay and many more in the future.

8/10 – Goed

Christopher

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in januari 2024

8/10 – Goed

John

Positief: Netheid
1 nacht verbleven in januari 2024

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024

6/10 – Redelijk

Salihah

Reisde met familie en kleine kinderen
Negatief: Personeel en service
Owner, Upper Management ie House keeping, Desk...etc Are unprofessional and frankly wild. Not all staff!
2 nachten verbleven in december 2023
Reactie van Hotel General Manager op 21 jan 2024
We are deeply concerned to hear about your experience, and we sincerely apologize for any unprofessionalism you encountered during your stay. This is not in line with the standards we uphold, and we take such feedback seriously.Your comments about the owner, upper management, housekeeping, and front desk staff are alarming, and we will address these issues with the utmost urgency. Please be assured that we are committed to providing a professional and welcoming environment for all our guests.We value your feedback and hope to have the opportunity to regain your trust in the future.Thank you for bringing these concerns to our attention.

6/10 – Redelijk

Salihah

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Upper housing staff and upper management are a great bit of the problem. Poor management!!!
2 nachten verbleven in december 2023
Reactie van Hotel General Manager op 6 jan 2024
Thank you for bringing your concerns to our attention. We sincerely apologize for any issues you may have encountered during your stay. Your feedback is important to us, and we take your comments seriously.Our goal is to ensure that all our guests have a positive and comfortable experience, and we regret if we fell short in meeting your expectations. Your feedback will be shared with the relevant team members for further review and improvement.We appreciate your feedback and the opportunity to improve our services.

4/10 – Matig

Dallas

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

reggie

1 nacht verbleven in december 2023

4/10 – Matig

paul

Negatief: Netheid, staat van de accommodatie en faciliteiten
Property is in need of repair especially the bathroom. Tub takes over one hour to drain and faucet won’t shut off, constant dripping.
2 nachten verbleven in december 2023
Reactie van Hotel General Manager op 24 dec 2023
Thank you for taking the time to share your feedback about your recent stay at our property. We sincerely apologize for the inconveniences you experienced with the bathroom, including the slow-draining tub and the issue with the faucet.Your comments are taken seriously, and we will address these maintenance concerns promptly to ensure a more comfortable experience for our guests in the future. We appreciate your understanding and patience, and we apologize for any frustration these issues may have caused.We value your feedback, and your input will help us make necessary improvements.We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Thank you for bringing these matters to our attention.

10/10 – Uitstekend

Emily

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Not bad
1 nacht verbleven in december 2023

4/10 – Matig

tisha

Reisde met familie
my stay
No hot water, had to use a different room for showers. No parking because there is a lounge In the same parking lot
3 nachten verbleven in december 2023
Reactie van Hotel General Manager op 6 dec 2023
Thank you for bringing these concerns to our attention, and we sincerely apologize for the inconveniences you experienced during your stay. The lack of hot water and parking issues are not reflective of the level of service we aim to provide, and we deeply regret any disruptions to your stay.We take your feedback seriously, and we will investigate these issues thoroughly to ensure they are rectified promptly. Your comfort and satisfaction are our top priorities, and we are committed to addressing and resolving these matters.Once again, we apologize for falling short of your expectations, and we hope to have the opportunity to welcome you back for a much-improved experience in the future.

2/10 – Ontzettend slecht

William

1 nacht verbleven in december 2023

8/10 – Goed

Russell

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice spot - Elizabeth City
Good, basic location, well kept, and safe
1 nacht verbleven in november 2023
Reactie van Hotel General Manager op 28 nov 2023
Thank you for taking the time to share your positive feedback about your stay at Quality Inn in Elizabeth City, NC. We are delighted to hear that you found our location nice, well-kept, and safe. Providing a comfortable and secure environment for our guests is a top priority, and we're glad we met your expectations.If there are any specific aspects of your stay that stood out or if you have any suggestions for further improvement, please feel free to share them with our staff when you're next here. We value your feedback and look forward to the opportunity of hosting you again for another enjoyable stay.Thank you for choosing Quality Inn. We're grateful for your positive review.

8/10 – Goed

Gloria

Reisde met een groep
Positief: Personeel en service
1 nacht verbleven in november 2023

4/10 – Matig

Deborah

Reisde met familie
Positief: Netheid
Negatief: Personeel en service
The bed was quite comfortable, but the problem started in the morning -our shower was not working at all, so we could not shower. At checkout, we told Tony, the manager, who made a note of it, but was otherwise unapologetic or concerned. We asked for a partial credit for the stay, but were refused. Stay at your own risk.
1 nacht verbleven in november 2023
Reactie van Hotel General Manager op 12 nov 2023
We are truly sorry to hear about the issues you encountered during your stay at our hotel, and we sincerely apologize for any inconvenience caused. Your experience does not align with the level of service we strive to provide, and we appreciate you bringing this matter to our attention.Our team is investigating the situation to ensure that the problems you faced are promptly addressed. We understand the importance of a fully functional and comfortable stay, and we apologize for falling short in this instance.Regarding the lack of responsiveness at checkout, we are disappointed to hear this and will address it with our team to ensure that all guest concerns are handled with care and attention.If there's anything more you'd like to share or if you have additional feedback, please feel free to reach out to us directly when you're our guest again. We value your input as it helps us improve our services.We hope you might consider giving us another chance in the future to provide you with the experience you deserve.

10/10 – Uitstekend

Fauhn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

4/10 – Matig

Denise

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
One Day Stay
We booked through HOTEL.com and I our information was not transferred to Quality Inn in Elizabeth City NC. We called customer service under Hotel.com to resolve this issue. The room was not cleaned (trash can was molded) and the sheets were stained.
1 nacht verbleven in oktober 2023
Reactie van Hotel General Manager op 12 nov 2023
We sincerely apologize for the inconvenience you experienced during your recent stay at the Quality Inn in Elizabeth City, NC. It's disheartening to hear about the issues with your reservation and the cleanliness of your room.Our team takes guest feedback seriously, and we will be addressing these concerns to ensure they are not repeated in the future. We understand the impact this had on your stay, and we genuinely apologize for any frustration or inconvenience caused.If there's anything more you'd like to share or if you have additional feedback, please feel free to reach out to us directly when you're next here. Your comments are crucial in helping us improve our services.We hope you might consider giving us another chance in the future to provide you with the experience you deserve.

10/10 – Uitstekend

Michael

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Older but very clean with a great staff! We stay here a LOT
3 nachten verbleven in november 2023
Reactie van Hotel General Manager op 12 nov 2023
Thank you for taking the time to share your positive experience with the Quality Inn in Elizabeth City, NC. We are thrilled to hear that you find our hotel clean and appreciate our great staff. Your loyalty as a repeat guest is truly appreciated.Our team is dedicated to providing a welcoming and comfortable experience, and it's fantastic to know that we have been successful in making your stays enjoyable.If there's anything specific you enjoy about your visits or any suggestions you'd like to share, please feel free to let us know your thoughts when you're next here. We look forward to welcoming you back for many more stays in the future.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not again.
Do not recommend. See the pictures below - not to mention the bugs I had to kill.
2 nachten verbleven in oktober 2023
Reactie van Hotel General Manager op 12 nov 2023
We sincerely apologize for the experience you had during your stay, and we appreciate you bringing your concerns to our attention. The issues you've described, especially the presence of insects, are not reflective of our usual standards, and we take this matter seriously.Our team will investigate and address the situation promptly to prevent any future occurrences. We understand the impact this had on your stay, and we are truly sorry for any inconvenience caused.If there's anything more you'd like to share or if you have additional feedback, please feel free to reach out to us directly when you're next here. Your comments are crucial in helping us improve our services.We hope you might consider giving us another chance in the future to provide you with the experience you deserve.

4/10 – Matig

Jamel Andre'

1 nacht verbleven in oktober 2023

8/10 – Goed

Michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here multiple times. Clean, friendly staff, safe, and convenient location. This stay was the worst but because of other people staying there. The most recent contract crew was rude, loud, littered constantly (broken bottles, trash, etc.) and the smell of marijuana was pretty much unbearable. I know that the staff has limited control on this however I would suggest they contact the company that booked the rooms and lodge the complaint to avoid further issues/loss of customers.
1 nacht verbleven in september 2023
Reactie van Hotel General Manager op 14 okt 2023
Thank you for your continued loyalty and for providing your feedback about your recent stay. We are delighted that you've found our hotel clean, with friendly staff and in a safe and convenient location during your previous stays.We understand your concerns about the behavior of other guests, and we appreciate your suggestion to contact the company responsible for booking their rooms to address these issues. We will certainly look into this and do our best to prevent any further disruptions.Your feedback is valuable to us, and we hope to provide you with an improved and more peaceful experience during your future stays with us. Your understanding is greatly appreciated.

2/10 – Ontzettend slecht

Assia

Reisde met familie
Negatief: Personeel en service
This is one of the worst hotel stays I’ve had. There is constant noise at night coming from cars, music, people having loud gatherings, shouting , yelling and arguing .I was not able to have a minute of sleep.
1 nacht verbleven in september 2023
Reactie van Hotel General Manager op 14 okt 2023
We deeply regret the noise disturbances you encountered during your stay at our hotel. A peaceful and comfortable night's sleep is important to us, and it's clear that we fell short of providing that experience during your visit.Your feedback is essential to us, and we will address this issue with our team to ensure that we can provide a quieter and more relaxing environment for our guests in the future. We apologize for any inconvenience this may have caused, and we appreciate your understanding.We hope you'll consider giving us another opportunity to provide you with a vastly improved and more restful stay in the future.

8/10 – Goed

Eraclio

Positief: Personeel en service
For a non-smoking room it smelled like cigarette.
1 nacht verbleven in september 2023
Reactie van Hotel General Manager op 14 okt 2023
We apologize for the unpleasant odor you encountered in your non-smoking room. Providing clean and fresh accommodations is of utmost importance to us, and it is regrettable that we did not meet this standard during your stay.Your feedback is valuable, and we will address this issue to ensure that our non-smoking rooms remain smoke-free and fresh. We appreciate your understanding, and we hope you'll consider staying with us again in the future, where we can provide you with a more comfortable and odor-free experience.

10/10 – Uitstekend

Greg

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023