Exterieur

Beoordelingen van Holiday Inn Express & Suites Elko, an IHG Hotel

3 out of 5

Beoordelingen

9,4

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 561 van 725 beoordelingen" "
Gastenscore: 8 - Goed. 120 van 725 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 725 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 725 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 725 beoordelingen" "

9,6/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good stay, very helpful staff.
1 nacht verbleven in mei 2024

6/10 – Redelijk

jim

Reisde met familie
Positief: Netheid, voorzieningen
only working ice machine on 4th floor
1 nacht verbleven in mei 2024
Reactie van Assistant Manager op 13 mei 2024
Jim, we appreciate you taking the time to provide a review. We are sorry for any inconvenience the ice machines may have caused. Your feedback is extremely valuable to us and aids in enhancing our services. We look forward to the opportunity to host you again for a more pleasant experience. Sincerely, James L.

10/10 – Uitstekend

Susana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good
1 nacht verbleven in mei 2024
Reactie van Assistant Manager op 13 mei 2024
Susana, We are delighted to receive your perfect score and kind words about your positive stay. Your feedback is invaluable to us and inspires our team to uphold the excellence you've come to expect. Thank you for sharing your experience, and we eagerly anticipate the opportunity to serve you again. Sincerely, James L.

10/10 – Uitstekend

Jeff

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We only stayed one night but enjoyed our stay! It was super clean, well maintained and the hot breakfast was one of the best we had on this trip! it was very convenient to get on/off the highway to sightsee.
1 nacht verbleven in mei 2024
Reactie van Assistant Manager op 9 mei 2024
Jeff, we are incredibly grateful for your wonderful review and are thrilled to hear that your stay with us, albeit brief, was enjoyable and comfortable. It's heartening to know that our commitment to cleanliness and maintenance contributed positively to your experience. We're especially glad that our hot breakfast was a highlight of your trip and that our convenient location served your sightseeing plans well. Thank you for choosing us, and we hope to welcome you back soon for another exceptional stay. Sincerely, James L.

10/10 – Uitstekend

Daniel, Reno

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Assistant Manager op 9 mei 2024
Daniel, thank you so much for taking the time to let us know how we are doing. We are always happy to know that our guests appreciate our hotel and staff. Sincerely, James L.

10/10 – Uitstekend

Patricia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We thought Meg and her staff were absolutely amazing! Kudos to them all! The breakfast was fantastic as well! Early check in was appreciated! We will be staying there again in the future! Thank you for the great experience!
1 nacht verbleven in mei 2024
Reactie van Assistant Manager op 5 mei 2024
We are sincerely grateful for your kind words and delighted to know that Meg and our staff's efforts significantly enhanced your stay. Your acknowledgment of the swift check-in and the exceptional service provided is deeply appreciated. We are committed to ensuring our guests feel valued and cared for. Thank you for your feedback, and we look forward to welcoming you again in the future for another outstanding experience. Sincerely, James L.

10/10 – Uitstekend

Janice

1 nacht verbleven in april 2024

10/10 – Uitstekend

Amy

Very modern and clean!
2 nachten verbleven in april 2024
Reactie van Assistant Manager op 1 mei 2024
We are delighted to receive your perfect score and kind words about our modern and clean offerings. Your feedback is invaluable to us and inspires our team to uphold the excellence you've come to expect. Thank you for sharing your experience, and we eagerly anticipate the opportunity to serve you again. Sincerely, James L.

10/10 – Uitstekend

Fernando

3 nachten verbleven in april 2024
Reactie van Assistant Manager op 18 mei 2024
Fernando, thank you so much for taking the time to let us know how we are doing. We are always happy to know that our guests appreciate our hotel and staff. Sincerely, James L.

10/10 – Uitstekend

Victoria

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff and nice rooms’
1 nacht verbleven in april 2024
Reactie van AGM op 16 apr 2024
Victoria, Thank you so much for taking the time to let us know how we are doing. We are always happy to know that our guests appreciate our hotel and staff. Sincerely, James L.

8/10 – Goed

gregory

Reisde met familie
Positief: Netheid, personeel en service
Pool and hot tub out of service
2 nachten verbleven in april 2024
Reactie van Sincerely, James L Assistant Manager op 10 apr 2024
gregory, Thank you for your valuable feedback. We sincerely apologize for the inconvenience caused by the pool issue during your stay. We are pleased to inform you that the issue has been corrected and is now fully operational. We hope to have the opportunity to welcome you back in the near future for a more comfortable and enjoyable experience.

10/10 – Uitstekend

Analiz

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful clean place and friendly staff
2 nachten verbleven in april 2024
Reactie van James L. Assistant Manager op 9 apr 2024
We're thrilled to hear you enjoyed your stay! Thank you for highlighting our commitment to cleanliness and friendly service. We look forward to welcoming you back soon.

8/10 – Goed

Krista

1 nacht verbleven in april 2024
Reactie van Assistant Manager op 1 mei 2024
Krista, we are truly grateful for your positive review and the generous score. Your feedback is invaluable to us, and we are thrilled to hear that you had a satisfying experience. We acknowledge there is always room for improvement and your insights will guide us in enhancing our services. Thank you for taking the time to share your thoughts, and we look forward to serving you even better in the future. Sincerely James L.

10/10 – Uitstekend

Alex

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Assistant Manager op 7 apr 2024
Alex, Thank you so much for taking the time to let us know how we are doing. We are always happy to know that our guests appreciate our hotel and staff. Sincerely, James L.

8/10 – Goed

John, San Francisco

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great nights sleep
1 nacht verbleven in maart 2024
Reactie van GM op 19 mrt 2024
John,Thank you for letting us know you enjoyed your stay. We hope to see you in Elko again soon.Sincerely,Michelli L.General Manager

10/10 – Uitstekend

Ellen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were road weary after a long day, so we were pleased to enjoy friendly, helpful service and a clean, comfortable room. Easy access into town as well as to I-80.
1 nacht verbleven in maart 2024
Reactie van GM op 19 mrt 2024
Ellen,Thank you so much for taking the time to let us know how we are doing. We are always happy to know that our guests appreciate our hotel and staff.Sincerely,Michelli L.General Manager

10/10 – Uitstekend

Lindsay

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Thank you for a great stay!
1 nacht verbleven in februari 2024
Reactie van Kat Brunell-Front Office Manager op 22 feb 2024
Thank you for choosing to stay with us and the perfect score!

10/10 – Uitstekend

Enrique

Positief: Personeel en service
1 nacht verbleven in februari 2024
Reactie van Kat Brunell-Front Office Manager op 22 feb 2024
Thank you for the perfect score.

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was very friendly and helpful.
1 nacht verbleven in februari 2024
Reactie van Kat Brunell--Front Office Manager op 15 feb 2024
Thank you so much for choosing to stay with us. We look forward to seeing you again.

10/10 – Uitstekend

Katherine, spring creek

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
So the front desk people here are amazing. All of them. I am originally from here and we come visit often and I always love it here. I’ve stayed everywhere there is to stay in Elko and this one is the best. The pool is clean, the rooms are clean. The beds are comfortable. I feel safe parking here. Breakfast is served here but I always sleep in so I miss it. Also they’re always really nice about late check out, as we usually don’t actually get to the hotel until 2am. Anyway I just want to say I love this place. Thank you for keeping it clean and safe
1 nacht verbleven in februari 2024
Reactie van Kat Brunell-Front Desk Manager op 15 feb 2024
We are so glad you chose to stay with us. We look forward to seeing you in the near future and hope to be able to give you another amazing stay! Travel safe until we see you again.

8/10 – Goed

Steven

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect for a family
It was a good stay. Very clean and friendly staff. The breakfast was yummy. Definitely would stay again if sports takes us that way again.
1 nacht verbleven in februari 2024
Reactie van Kat Brunell-Front Office Manager op 15 feb 2024
We look forward to seeing you and the team again. Thank you for choosing to stay with us.

8/10 – Goed

sarah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location. Clean nice property
6 nachten verbleven in januari 2024
Reactie van Kat Brunell--Front Office Manager op 7 feb 2024
Thank you for choosing to stay with us. We look forward to seeing you again.

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff was having computer issues and was very friendly and apologetic. I understood it was not their fault. Room was very clean as well as the hotel overall.
1 nacht verbleven in januari 2024
Reactie van Kat Brunell- Front Office Manager op 7 feb 2024
Thank you for choosing to stay with us. Guest feedback is crucial to our success. We hope to see you again soon.

10/10 – Uitstekend

Kristin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Kat Brunell- Front Office Manager op 7 feb 2024
Thank you for choosing to stay with us and providing us with a perfect score. We hope to see you again in the future.

10/10 – Uitstekend

John

2 nachten verbleven in januari 2024
Reactie van Kat Brunell-Front Office Manager op 24 jan 2024
Thank you so much for taking the time to score your stay. We look forward to seeing you again.

10/10 – Uitstekend

Krystal

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Kat Brunell-Front Office Manager op 22 jan 2024
Thank you for the perfect score we wish you safe travels until we see you again.

10/10 – Uitstekend

Rodney

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen
1 nacht verbleven in januari 2024
Reactie van Kat Brunell-Front Office Manager op 22 jan 2024
Thank you for the perfect score we look forward to seeing you in future travels.

8/10 – Goed

Rick

Zakenreiziger
2 nachten verbleven in januari 2024
Reactie van Kat Brunell-Front Office Manager op 22 jan 2024
Thank you so much for taking the time to provide us with a good score. Travel safe until we see you again.

10/10 – Uitstekend

Joy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Kat Brunell-Front Office Manager op 18 jan 2024
Thank you for the perfect score! Safe travels.

10/10 – Uitstekend

Nick

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice as expected from a Holiday Inn.
1 nacht verbleven in januari 2024
Reactie van Kat Brunell-Front Office Manager op 15 jan 2024
Thank you for the perfect score. Holiday Inn Express Elko works hard to provide the best stay possible and your feedback is crucial to our efforts. Stay safe.

10/10 – Uitstekend

Bill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was clean and quiet. We were able to rest and appreciated the break on our road trip at a quality hotel.
1 nacht verbleven in januari 2024
Reactie van Kat Brunell-Front Office Manager op 15 jan 2024
Thank you so much for taking the time to review your stay with us. We look forward to welcoming you in again.

10/10 – Uitstekend

Anna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super friendly staff!
This is the third time I’ve stayed at this location and the staff is so incredibly friendly and helpful. The beds are extremely comfortable. Clean, quiet environment. Highly recommend.
1 nacht verbleven in januari 2024
Reactie van Kat Brunell-Front Office Manager op 3 jan 2024
Thank you so much for taking the time to review your stay with us. We love hearing from our guests especially when they're return guests. We are so happy you enjoyed your stay and look forward to seeing you in future visits.

10/10 – Uitstekend

Ambareesh

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful place
Stayed here on our way to SLC. This place is excellent. The staff are very friendly and the room was very clean and comfortable.
1 nacht verbleven in december 2023
Reactie van Kat Brunell--Front Office Manager op 3 jan 2024
Thank you so much for the perfect score and providing such wonderful feedback. We are so happy we had the opportunity to welcome you in and hope to continue doing so on future travels. Have a wonderful year!

10/10 – Uitstekend

Brandon

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Kat Brunell--Front Office Manager op 3 jan 2024
Thank you for the perfect score! Hope to see you again.

10/10 – Uitstekend

Maya B.

Positief: Netheid
1 nacht verbleven in december 2023
Reactie van Kat Brunell--Front Office Manager op 3 jan 2024
Thank you for the perfect score! Hope to see you again.

10/10 – Uitstekend

Greg

1 nacht verbleven in december 2023
Reactie van Kat Brunell-Front Office Manager op 22 jan 2024
Thank you for the perfect score! We look forward to seeing you in future vists.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overnight Stay
Quick overnight. No highway noise.
1 nacht verbleven in december 2023
Reactie van Kat Brunell--Front Office Manager op 7 feb 2024
Thank you for giving us a perfect score. We look forward to seeing you again.

10/10 – Uitstekend

Lauri

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very friendly helpful staff. Room and bed comfortable and appointed well. Good full breakfast. 24 hour coffee counter. Microwave and refrigerator in room. Seemed new and nice.
1 nacht verbleven in december 2023
Reactie van Kat Brunell-Front Office Manager op 31 dec 2023
Thank you so much for the wonderful review and perfect score! We are so glad you enjoyed your stay with us and look forward to seeing you again in future visits. Wishing you the best in 2024.

10/10 – Uitstekend

Gregg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Exceptional Hotel
Agree w/ the reviews (that) this Holiday Inn Express hotel in Elko, NV was exceptional. Very, very nice experience w/ my stay here !
1 nacht verbleven in december 2023
Reactie van Kat Brunell--Front Office Manager op 31 dec 2023
Thank you so much for the wonderful feedback! We strive to provide the best service possible and appreciate your business. Wishing you the best in 2024 until we see you again.

10/10 – Uitstekend

Dale

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Kat Brunell--Front Office Manager op 31 dec 2023
Thank you for the perfect score!

10/10 – Uitstekend

Michele

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The woman that was working at check-in, 10:50 pm on a Tuesday night, was the most friendly staff at the hotel, and she’s funny too.
1 nacht verbleven in december 2023
Reactie van Kat Brunell--Front Office Manager op 31 dec 2023
Thank you for taking the time to review your stay with us. We are so glad you enjoyed your check in with Meg she's new and reviews such as yours only continue to help us grow and provide the best service possible. We hope to see you again soon.

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice place.
1 nacht verbleven in december 2023
Reactie van Kat Brunell--Front Office Manager op 31 dec 2023
Thank you for the perfect score!

10/10 – Uitstekend

Arthur

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very professional and the accomodations was very comfortable.
1 nacht verbleven in december 2023
Reactie van Kat Brunell-Front Office Manager op 31 dec 2023
Thank you for the perfect score and wonderful review. We hope to see you again.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Kat Brunell-Front Office Manager op 31 dec 2023
Thank you for the perfect score.

10/10 – Uitstekend

Travis

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The lady at check in was super cheery!
1 nacht verbleven in december 2023
Reactie van Kat Brunell-Front Office Manager op 31 dec 2023
Thank you so much for the kind review and perfect score! We hope to see you in the New Year.

10/10 – Uitstekend

Heather

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect nights sleep on our road trip from Chicago to Sacramento
1 nacht verbleven in december 2023
Reactie van Kat Brunell--Front Office Manager op 31 dec 2023
Thank you for perfect score we are so glad we could provide you with a good nights sleep. We hope to see again in future visits.

10/10 – Uitstekend

Dinah

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Kat Brunell-Front Office Manager op 31 dec 2023
Thank you so much for the perfect score.

10/10 – Uitstekend

Debra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van LeeAnn Mayo, Operations Manager op 21 dec 2023
Debra,Thank you for giving us a perfect score. We strive to give each of our guests the best stays possible. Thank you for your feedback and hope to see you again soon.sincerely, LeeAnn Mayo Operations Manager

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Over all very comfortable
It was very comfortable. The laundry for guests was out of service and the ice machine on my floor was out too. The hallways were need of vacuuming quite badly and the breakfast was quite typical with no organic options. The room was very clean and bed very comfortable. Staff was super friendly as well. Next time I’m in Elko in need of a hotel room I’ll surely stay again.
2 nachten verbleven in december 2023
Reactie van LeeAnn Mayo, Operations Manager op 21 dec 2023
We are sorry you did not enjoy your visit with us. Feedback such as yours is crucial in our continued efforts to provide each of our guests with the best service possible. We hope that you give us the opportunity to serve you again.sincerely,LeeAnn MayoOperations Manager

10/10 – Uitstekend

Holly

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Kat Brunell--Front Office Manager op 17 dec 2023
Thank you so much for the perfect score! We look forward to seeing you again.