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Beoordelingen van Ramada by Wyndham Elko Hotel at Stockmen's Casino

3 out of 5
Ramada by Wyndham Elko Hotel at Stockmen's Casino
340 Commercial Street, Elko, NV

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 405 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 330 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 136 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 77 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 53 van 1001 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2019
Reactie van Kayla B. op 8 sep 2019
Dear Valued Guest, Thank you for rating Ramada by Wyndham in Elko NV a FIVE out of FIVE! We appreciate your feedback and hope to see you again.

10/10 – Uitstekend

Patricia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2019
Reactie van Ramada Hotel Staff op 12 aug 2019
Dear Patricia, thank you for taking the time to leave us a review! We are happy to hear your experience at our hotel establish was enjoyable! We look forward to seeing you again in the future!

10/10 – Uitstekend

Jeffrey, Carnegie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything close by
1 nacht verbleven in april 2024

6/10 – Redelijk

Collin

3 nachten verbleven in april 2024

6/10 – Redelijk

Edie

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Staff was great but trying to sleep is another story. You can hear absolutely everything. People talking, tv in next door room, maids came into room twice to see if we were still there before checkout time. No fans in bathroom.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Mark S

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

8/10 – Goed

Mark

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024

8/10 – Goed

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Complementary breakfast was good , casino, close to other downtown areas
1 nacht verbleven in april 2024

6/10 – Redelijk

Kerry

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
After I checked in, I went to my room and found it the way the last person checked out. It had not been cleaned. I went back down to ask for another room. The Lady behind the counter at check in did not even apologize. She didn't say anything except give me a card for another room. Two words are all she said..."Room 120 "...just poor customer service. if she doesn't like her job she should probably quit ...maybe?
1 nacht verbleven in april 2024

6/10 – Redelijk

Curtis

Reisde met partner
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Last two stays were poor. Location is convenient but cleaning staff on first stay were in next room having a good time at 9 am with loud music. I had to beat on the wall. Second stay the hot tub room tv had no signal and the hot tub was in poor shape with no instructions. In hindsight I should have checked it out before dinner and cocktails. Cheap rooms and you get what you pay for.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

JERRY

Very clean and staff are very helpful and friendly
1 nacht verbleven in maart 2024

6/10 – Redelijk

Destry

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
There is a lot that needs to be repaired and upgraded.
1 nacht verbleven in maart 2024

6/10 – Redelijk

Jose

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Dianne

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is an old building which the owners are upgrading. The rooms are lovely. The restaurant food was good and the service 'small town friendly'. They offer a REAL full breakfast for free (four option choices) and it was excellent. I stay in Elko overnight occasionally for work and usually just grab a room in one of the old 50s row motels. From now on, I will be staying here.
1 nacht verbleven in februari 2024

8/10 – Goed

sara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast was great and free!
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Blake

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
It’s all good
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Laura

3 nachten verbleven in februari 2024

10/10 – Uitstekend

Manny

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Kind staff
3 nachten verbleven in februari 2024

10/10 – Uitstekend

Kyle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Will stay again.
7 nachten verbleven in januari 2024

8/10 – Goed

Bill

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
All in one place
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Jamie

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Cotter

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall, a great place!
Overall the stay was great! The shower head was broken but they replaced it immediately. And the refrigerator didn't work. I didn't have the time to report it.
3 nachten verbleven in januari 2024

6/10 – Redelijk

Sarah

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Non smoking room
I requested a non smoking room and was put in a smoking room. The room itself was comfortable besides the smoky smell otherwise it was a good stay.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Brent

Reisde met een groep
1 nacht verbleven in januari 2024

8/10 – Goed

scott

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bah humbug
1 nacht verbleven in december 2023

10/10 – Uitstekend

Phillip

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good!
1 nacht verbleven in december 2023

6/10 – Redelijk

scott

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
lots of noise from the ventilation system outside the room, did not get to have a breakfast as they closed the kitchen for the day without notification or posting any-kind of info, locked out of the room as our cards were not keyed for the full stay, could not access room as cleaning came in.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Doug

Zakenreiziger, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Nice comfy room, free breakfast in the restautlrant!!!!!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Brett

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

10/10 – Uitstekend

Douglas

1 nacht verbleven in december 2023

10/10 – Uitstekend

Annette

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay
2 nachten verbleven in november 2023

2/10 – Ontzettend slecht

danny

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unfortunate
I would love to stay here.. however I was denied the room I reserved and not offered a suitable resolution
1 nacht verbleven in december 2023

4/10 – Matig

Ashley

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid
The positives: the staff was nice, there is entertainment, locations near by and plenty of parking. The bad: there was facial clippings in the sink and on the counter from a prior customer, the bathtub/hot tub that we paid extra for did not work properly, the housekeeper knocked on our door and woke us at 8am both mornings!!, the curtains were broke and let lots of light in, the heater was messed up and our room was extremely hot. It was 17 degrees out and we were opening the door to cool the room, the microwave doesn’t work correctly. I don’t mean to sound ridiculous but we were there for a get away weekend and just disappointed in how it turned out. Especially being woken 4 hours prior to check out, the messed up heater and facial hair.
1 nacht verbleven in november 2023

4/10 – Matig

Ashley

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in november 2023

8/10 – Goed

Vera

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice breakfast included and convenient parking
1 nacht verbleven in september 2023

10/10 – Uitstekend

Vernon

1 nacht verbleven in november 2023

8/10 – Goed

Paula

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

SHANNON

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfy bed and pillows
1 nacht verbleven in november 2023

8/10 – Goed

John

1 nacht verbleven in november 2023

6/10 – Redelijk

bob

Positief: Netheid, personeel en service
Good breakfast
1 nacht verbleven in november 2023

10/10 – Uitstekend

Leslie

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful experience.
Amazing experience. My first stay at a Ramada. I would recommend this hotel to everyone.
1 nacht verbleven in november 2023
Reactie van Ramada Front Desk op 7 nov 2023
Glad you enjoyed your stay at the Ramada Hotel at Stockmen's casino in Elko NV. Hope to see you again!

2/10 – Ontzettend slecht

Alisha

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
First off when we checked in we were given someone else's room. I'm thankful when we walked in the door there was no one in the room. The only thing that was in there was their belongings! So we had to go all the way back down with all of our luggage and get another room on another floor. We get to our room finally and there is nothing in the bathroom to put anything on, there is no counter just a sink and nothing more. The bed is so old you just sink in kinda like festers bed on the Adams family! And where exactly are the pillows at? What are these half pieces of crap you are giving people and calling them pillows?? The bathroom floor has hair all over it, the chair you can't even sit in it because it has stains all over it! And I don't know about you but I'm not sitting in that! I was so disappointed coming back to my old stomping grounds in such poor conditions
1 nacht verbleven in oktober 2023
Reactie van Ramada Hotel Front Desk- Addy op 1 nov 2023
We greatly appreciate your feedback and will do our best to provide satisfactory and quality service. We greatly apologize for the inconveniences you experienced during your stay. We hope that we can provide better service for you in the future!

10/10 – Uitstekend

Loreen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Mike - Front Desk op 30 okt 2023
Thank you for your review! We greatly appreciate your feedback and will do our best to provide satisfactory and quality service.

6/10 – Redelijk

John

2 nachten verbleven in oktober 2023
Reactie van Mike - Front Desk op 30 okt 2023
Thank you for your review! We greatly appreciate your feedback and will do our best to provide satisfactory and quality service. We hope that we can provide better service for you in the future!

8/10 – Goed

Steven

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay again
Ours wasn't necessarily the cleanest hotel room I've ever been in, but our stay was still comfortable and pleasant.
1 nacht verbleven in oktober 2023
Reactie van Mike - Front Desk op 30 okt 2023
Thank you for your review! We greatly appreciate your feedback and will do our best to provide satisfactory and quality service. We apologize for the inconveniences you experienced throughout your stay with us. We hope that we can provide better service for you in the future!

6/10 – Redelijk

Scott

Positief: Personeel en service
Freezing room
Room was freezing …65 degrees. Found out heat wasn’t set for warmth! We had to go to front desk for blankets. There was a bandaid over peep hole. Couldn’t get wheelchair into bathroom. No hand bars either. The staff was very nice the cafe had a lot of staff. You didn’t wait long for seating or food
1 nacht verbleven in oktober 2023
Reactie van Mike - Front Desk op 30 okt 2023
Thank you for your review! We greatly appreciate your feedback and will do our best to provide satisfactory and quality service. We sincerely apologize for the inconveniences you experienced during your stay! We hope that we can provide better service for you in the future!

8/10 – Goed

Todd

1 nacht verbleven in oktober 2023
Reactie van Mike - Front Desk op 30 okt 2023
Thank you for your review! We greatly appreciate your feedback and will do our best to provide satisfactory and quality service. We hope that we can provide better service for you in the future!

10/10 – Uitstekend

Sheila

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This one is a winner
This is our hotel of choice when we stay in Elko. The rooms are spacious, clean, well stocked and priced reasonably. There is a restaurant inside and when you check out, make sure to grab each person in your party a voucher for a free breakfast from the hotel front desk. The food is really good and the restaurant has been fully updated with plenty of seating. The casino is on the smaller side but it’s nice to try your luck before you head to bed for the night.
1 nacht verbleven in oktober 2023
Reactie van Mike - Front Desk op 30 okt 2023
Thank you for your review! We greatly appreciate your feedback and will do our best to provide satisfactory and quality service. We hope that we can provide better service for you in the future!

6/10 – Redelijk

Daniel

Positief: Personeel en service
1 nacht verbleven in juli 2023
Reactie van Mike - Front Desk op 30 okt 2023
Thank you for your review! We greatly appreciate your feedback and will do our best to provide satisfactory and quality service. We hope that we can provide better service for you in the future!

10/10 – Uitstekend

Larry

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Work
Nice place to stay, clean, great location, great breakfast
1 nacht verbleven in oktober 2023
Reactie van Mike - Front Desk op 30 okt 2023
Thank you for your review! We greatly appreciate your feedback and will do our best to provide satisfactory and quality service. We hope that we can provide better service for you in the future!