Voorkant van accommodatie

Beoordelingen van Home Away Suites

2.5 out of 5
Home Away Suites
5103 W. Owen K Garriott, Enid, OK

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 348 van 574 beoordelingen" "
Gastenscore: 8 - Goed. 153 van 574 beoordelingen" "
Gastenscore: 6 - Redelijk. 34 van 574 beoordelingen" "
Gastenscore: 4 - Matig. 18 van 574 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 574 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

James P

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quiet and centrally located
6 nachten verbleven in april 2024
Reactie van Chelsea- General Manager op 30 apr 2024
Thank you for you review and rating!

10/10 – Uitstekend

Amy

1 nacht verbleven in april 2024

10/10 – Uitstekend

Bruce

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Chelsea- General Manager op 30 apr 2024
Thank you for your wonderful rating!

2/10 – Ontzettend slecht

Ashley

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I had someone booked the room for me over the phone and everything was paid over the phone I went in to get my room and I was denied I was told that since I did not have the credit card present that they could not validate my confirmation or anything and I asked them to cancel the reservation and they told me I had to get in touch with Expedia they were very unprofessional and I do not recommend
1 nacht verbleven in april 2024
Reactie van Front Desk op 8 apr 2024
We do apologize, but upon looking at your reservation it was not prepaid. Due to safety precautions, we must check to see if the card matches the person checking in or we must have a credit authorization from the card owner. Due to you not being able to provide us with either of those options we had to politely decline.

8/10 – Goed

Tricia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall nice place to stay, our room was clean except under the beds. House keeping needs to check under beds our room had food under the beds
1 nacht verbleven in april 2024
Reactie van Chelsea- General Manager op 10 apr 2024
Thank you Tricia for your review and for bringing your concerns to our attention, we will be addressing this with our staff.

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and quiet and minutes from where we had to be. We loved it.
5 nachten verbleven in maart 2024
Reactie van Chelsea- General Manager op 10 apr 2024
Thank you Philip for sharing your feedback with us!

10/10 – Uitstekend

Gary

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here a couple times, we like that it is clean, friendly and convenient to many places. We will stay again!
5 nachten verbleven in februari 2024
Reactie van Chelsea- General Manager op 7 mrt 2024
Gary, thank you for taking the time to share you review with us!

10/10 – Uitstekend

chad

Reisde met een groep
Positief: Netheid
1
3 nachten verbleven in november 2023
Reactie van Chelsea- General Manager op 7 mrt 2024
Thank you Chad for your wonderful rating!

8/10 – Goed

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Chelsea- General Manager op 7 mrt 2024
Thank you Robert for you rating!

10/10 – Uitstekend

harvey

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Chelsea- General Manager op 25 jan 2024
Thank you Harvey for your rating!

10/10 – Uitstekend

harvey

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
6 nachten verbleven in januari 2024
Reactie van Chelsea- General Manager op 25 jan 2024
Thank you Harvey for your rating!

4/10 – Matig

Tanner

2 nachten verbleven in januari 2024
Reactie van Chelsea- General Manager op 7 mrt 2024
Thank you Tanner for your rating.

10/10 – Uitstekend

Susan

Reisde met familie
Great Experience
Amazing staff, conveniently located to restaurants, Aldi & Walmart. We will stay again! Oh and awesome refrigerator in the room!!!
3 nachten verbleven in januari 2024
Reactie van Chelsea- General Manager op 25 jan 2024
Susan, thank you so much for your wonderful rating and kind words, we hope to see you again soon!

10/10 – Uitstekend

Anais

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly
2 nachten verbleven in januari 2024
Reactie van Chelsea- General Manager op 25 jan 2024
Anais, thank you for your rating!

6/10 – Redelijk

Andrew

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid
1 nacht verbleven in december 2023
Reactie van Chelsea- General Manager op 25 jan 2024
Thank you Andrew for your rating

10/10 – Uitstekend

Tanya

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We brought dogs with us, and quite often we get smelly run down rooms when we travel with them, but not here. We got a quality room and didn’t feel as if we were 2nd class because of the pets.
1 nacht verbleven in december 2023
Reactie van Chelsea- General Manager op 29 dec 2023
Dear Tanya, thank you for sharing your wonderful experience with us! We understand that pets are family and love to welcome all our furry guests! We work hard on maintaining the upkeep of our facility to ensure that we are accommodating all our guests.

8/10 – Goed

Katrina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Chelsea- General Manager op 7 mrt 2024
Thank you Katrina for your rating!

6/10 – Redelijk

Kent

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Comfort kamer
Be Sure And Take Your Own Pillow!
The night clerk was very cordial and accommodating. When it came time to go to bed, I found that the bed was very hard and the three (3) pillows on my bed were also very hard and extra firm! As a result, I could not get to sleep for about three hours. I finally got out of bed and went to the bathroom to retrieve a bath towel which I double-folded under my head as a makeshift pillow. Losing three hrs. of rest did hot make for a pleasant night's rest!
1 nacht verbleven in december 2023
Reactie van Chelsea- General Manager op 29 dec 2023
Dear Kent, thank you for taking the time to share your experience with us. It is unfortunate that you did not get a good nights sleep, I am sorry to hear that our pillows were not to your liking. Please know that you can always contact the front desk for extra pillows or linen at any time during your stay.

10/10 – Uitstekend

Britni

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms and staff was so kind and friendly! Coffee was hot and full! Lobby was beautiful and comfortable. The rooms and beds were relaxing and we slept great!
1 nacht verbleven in november 2023
Reactie van Chelsea- General Manager op 4 dec 2023
Britni, thank you so much for your wonderful review and kind words! We are thrilled to hear that you enjoyed your stay with us, we hope to see you again soon!

8/10 – Goed

Denaye

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff eas polite and efficient.
1 nacht verbleven in november 2023
Reactie van Chelsea- General Manager op 4 dec 2023
Thank you Denaye for your review!

10/10 – Uitstekend

John

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Relatively new looking in many areas. My bathroom could have benefited from a bit of fresh paint.
1 nacht verbleven in november 2023
Reactie van Chelsea- General Manager op 4 dec 2023
Thank you John for your awesome review and rating!

10/10 – Uitstekend

Shane

1 nacht verbleven in november 2023
Reactie van Chelsea- General Manager op 29 dec 2023
Thank you Shane for your wonderful rating!

8/10 – Goed

Katrina, waukomis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stay here about once a month to visit family & continue coming here due to the cleanliness and staff.
1 nacht verbleven in november 2023
Reactie van Chelsea- General Manager op 7 nov 2023
Thank you Katrina, we love to see our returning guests! Hope to see you again soon!

10/10 – Uitstekend

Timothy J., Amarillo

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
kitchen suite
1 nacht verbleven in oktober 2023
Reactie van Chelsea- General Manager op 7 nov 2023
Thank you Timothy J for your awesome rating!

10/10 – Uitstekend

Wesley

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We were pleasantly surprised and impressed. Great stay!!
1 nacht verbleven in oktober 2023
Reactie van Chelsea- General Manager op 7 nov 2023
Thank you Wesley, we are completely thrilled to hear that you enjoyed your stay with and are looking forward to seeing you again soon!

10/10 – Uitstekend

Mary

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like that I like my room on first floor and they always do their best to put me there the staff is very friendly And always helpful thanks to u all
2 nachten verbleven in oktober 2023
Reactie van Chelsea- General Manager op 7 nov 2023
Thank you Mary for taking the time to share your feedback with us, we always strive to make sure our guest are completely satisfied with their stay.

4/10 – Matig

Ricardo

Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid
la habitacion tenia un olor horrible la carpeta sucia el baño lleno cabellos y sucio
1 nacht verbleven in oktober 2023
Reactie van Chelsea- General Manager op 7 nov 2023
Ricardo, it saddens us to hear that you did not enjoy your stay with us. Please know that you can always contact our 24 hour front desk for any issues and concerns, we are here to help and assist you during your stay with us.

10/10 – Uitstekend

Deborah

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do Yourself a Favor: STAY HERE!!!
This hotel FAR EXCEEDED my expectations!!! Clean, comfortable, and they provided amenities for the kitchen and bathroom!! What a fantastic experience!!!
2 nachten verbleven in oktober 2023
Reactie van Chelsea- General Manager op 7 nov 2023
Dear Deborah, on behalf of all of Home Away Suites team, we would like to thank you for your wonderful review and kind words! We love to see that we have exceeded all your expectations and hope to see you again!

2/10 – Ontzettend slecht

tiffany

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thought it was pet free n had to leave due to so many animals my allergies I couldn’t breath
1 nacht verbleven in oktober 2023
Reactie van Chelsea- General Manager op 19 okt 2023
Dear Tiffany, we apologize for the inconvenience of the misunderstanding, but it is stated on all websites that we are indeed a pet friendly property. We did however have more pets this past weekend than usual due to the Enid Dog Show. Please feel free to contact the hotel directly if you have any further questions.

10/10 – Uitstekend

Domingo

Reisde met een groep
Positief: Voorzieningen
Muy bueno
2 nachten verbleven in oktober 2023
Reactie van Chelsea- General Manager op 19 okt 2023
Thank you Domingo for your rating!

10/10 – Uitstekend

Gloria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023
Reactie van Chelsea- General Manager op 19 okt 2023
Thank you for you fabulous rating!

10/10 – Uitstekend

Belinda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2023
Reactie van Chelsea- General Manager op 10 okt 2023
Thank you Belinda for your amazing rating!

10/10 – Uitstekend

GORDONA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
-
1 nacht verbleven in september 2023
Reactie van Chelsea- General Manager op 4 okt 2023
Thank you Gordona for your rating!

10/10 – Uitstekend

Quanwasabiii

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice and clean
1 nacht verbleven in september 2023
Reactie van Chelsea- General Manager op 4 okt 2023
Thank you Quanwasabii for your review and rating!

6/10 – Redelijk

Sierra

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Unplanned situation..
The overall stay was great, the only complaint I have is, when I arrived I was told that the front desk clerk had made a mistake and given my rooms to someone else, the entire hotel was booked for the night. After about 30 minutes with no answers, she was able to get us rooms... the next morning I asked for a receipt, and they had charged us for the rooms that they chose for us (over $100 more). I'm still waiting for my refund... if you ever decide to stay here, make sure you call ahead of time and that your reservations are still there..
1 nacht verbleven in september 2023
Reactie van Chelsea- General Manager op 4 okt 2023
Dear Sierra, thank you for sharing your experience with us, we apologize for the confusion. I was able to search your reservation and found that your two reservations were booked under different last names which caused confusion with other reservations. I am glad that we were able to get it situated and get you settled into your room for your stay.

10/10 – Uitstekend

greg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Chelsea- General Manager op 15 sep 2023
Thank you Greg for your wonderful rating!

10/10 – Uitstekend

Donise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Eventful stay
Our stay was interrupted by someone pulling the fire alarm and us evacuating the hotel. The clerk handled things as well as she could. We would stay here again as our room was nice and comfortable. The location is nice and easy to access. We had a problem with our microwave, but the desk clerk was nice enough to fix our tv dinners for us.
1 nacht verbleven in juli 2023
Reactie van Chelsea- General Manager op 15 sep 2023
Thank you Donise for sharing your experience with us, we appreciate your feedback and have brought your concerns to our maintenance team.

10/10 – Uitstekend

Katrina, waukomis

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, good location, great price.
1 nacht verbleven in augustus 2023
Reactie van Chelsea- General Manager op 28 aug 2023
Katrina, thank you for sharing your awesome review with us!

8/10 – Goed

LaLainya

Reisde met huisdieren
Positief: Netheid, staat van de accommodatie en faciliteiten
What I did not like is that you can not get a late check-out, even if you pay extra. I didn't check IN until 3am
2 nachten verbleven in augustus 2023
Reactie van Chelsea- General Manager op 23 aug 2023
LaLainya, I apologize for any inconvenience this may have caused you. Our Check-In time is at 3 PM and our Check-Out time is at 11 AM, we do however offer a late Check-Out for 12 PM, upon request. If you have any questions please feel free to contact the hotel directly. Thank you.

8/10 – Goed

Chelsey

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very affordable for what you get! Clean rooms and welcoming staff.
1 nacht verbleven in augustus 2023
Reactie van Chelsea- General Manager op 22 aug 2023
Thank you Chelsey for taking the time to share your rating with us!

10/10 – Uitstekend

Jovette

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We’ll be back
The service was great and so was the room!
1 nacht verbleven in augustus 2023
Reactie van Chelsea- General Manager op 22 aug 2023
Jovette, thank you for your amazing rating!

6/10 – Redelijk

Jon

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Needs Deep Cleaning
3 nachten verbleven in juli 2023
Reactie van Chelsea- General Manager op 15 sep 2023
Thank you Jon for sharing your feedback with us.

4/10 – Matig

Evan

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023
Reactie van Chelsea- General Manager op 22 aug 2023
Thank you Evan your rating.

4/10 – Matig

John

Negatief: Netheid, staat van de accommodatie en faciliteiten
Too many things wrong with facility.
5 nachten verbleven in juli 2023
Reactie van Chelsea- General Manager op 27 jul 2023
John, thank you for reaching out to us, I would like to further discuss your concerns. I will reach out to you soon.

8/10 – Goed

Jordan

Positief: Netheid, personeel en service en voorzieningen
This place is a great value, and was fairly clean. However, it is not a very well kept secret. It is quite popular with journeymen workers, so be prepared for a parking area full of big white pickup trucks covered in mud taking up two parking slots, and gruff bearded men calling their distant families on their cell phones on speaker mode at full volume in the lobby. This is definitely one of those places reminiscent of a man camp. The kitchen is a great amenity for those planning a longer stay. However, my room had a distinct odor of lots of meals cooked there over the years. It just depends on what the traveler needs.
1 nacht verbleven in juli 2023
Reactie van Chelsea- General Manager op 27 jul 2023
Dear Jordan, thank you for taking the time to share your feedback with us, where our facility is an extended stay, we do however get a variety of travelers, some long term and some just passing through. Our goal is always strive to make every stay accommodating for every guest. Please know that if you ever come across an issue or concern during your stay you can contact our 24/hour front desk staff. Safe travels!

10/10 – Uitstekend

Teresa

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our first room, the ac wasn’t working. We were able to change rooms without a problem.
4 nachten verbleven in juli 2023
Reactie van Chelsea- General Manager op 21 jul 2023
Thank you Teresa for sharing your experience with us! I am glad to hear that we acted quickly in resolving your issue.

2/10 – Ontzettend slecht

Dylan

Zakenreiziger, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Check in service was absolutely horrible. Had a room last night and the check in was smooth and lady was super nice. Tonight’s experience was the complete opposite.
1 nacht verbleven in juli 2023
Reactie van Chelsea- General Manager op 17 jul 2023
Dylan, I do apologize that you did not receive the same check in experience as the first night, unfortunately due to most hotel policies, we require a credit card authorization form for guest checking in with credit cards that either are not present during the time of check in or the credit card's name does not match the name of the guest checking in. This policy is set in place for the the safety and security of all guests in involved and the hotel. If you have any further questions please feel free to contact me at the hotel directly. Thank you.

8/10 – Goed

Carol

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
it was pretty good
everything was pretty good, i do wish you all furnished blankets and tea bags.
1 nacht verbleven in juli 2023
Reactie van Chelsea- General Manager op 13 jul 2023
Thank you Carol for sharing your feedback with us! At Home Away Suites every room has individual blankets for each bed, we also have additional blankets to provide if requested. Our lobby provides complementary coffee and hot water with varieties of teas.

10/10 – Uitstekend

Russell

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very comfortable and would stay there again
5 nachten verbleven in juli 2023
Reactie van Chelsea- General Manager op 13 jul 2023
Thank you Russell for your wonderful review!

8/10 – Goed

Gregory

1 nacht verbleven in juni 2023
Reactie van Chelsea- General Manager op 17 jul 2023
Thank you for your rating!