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Beoordelingen van Sunland Inn of Ephrata

2.5 out of 5
Sunland Inn of Ephrata
1257 Basin Street SW, Ephrata, WA

Beoordelingen

4,6
Gastenscore: 10 - Uitstekend. 2 van 21 beoordelingen" "
Gastenscore: 8 - Goed. 1 van 21 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 21 beoordelingen" "
Gastenscore: 4 - Matig. 7 van 21 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 21 beoordelingen" "

6,0/10

Netheid

7,0/10

Personeel en service

3,0/10

Voorzieningen

4,4/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in augustus 2019

2/10 – Ontzettend slecht

Matt, Cherry Hill

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
worst ever
they cancelled our reservation 10 pm the day before we flew out.....
3 nachten verbleven in juni 2019

4/10 – Matig

Kris, WA

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Simple easy parking right outside your window . Busiest intersection in town is also right outside your window. Curtains don't fit the windows so you have gaps onnthe ends. Hot and cold water not in correct sides. Looks like my 5 year old painted the room.
2 nachten verbleven in maart 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like anything about the property. It was old, decrepit, dirty, and without any redeeming feature. The pictures on your Expedia form were deceptive.
1 nacht verbleven in maart 2019

6/10 – Redelijk

maisie

Negatief: Personeel en service, comfort kamer
Not the best
I had a pipe break in my house so I made reservation online to stay there a week. My three kids and me went over to the motel and no one was there to check us in. we waited for 10 mins before the lady got there. When she got there she was rude and act like she didnt want us there. We finally get into the room went to turn on the heaters and only one out of three heaters worked. So I decided to take a hot shower to warm up and the shower was luke warm and barely came out. Lets just say I was happy to go back home.
7 nachten verbleven in januari 2019

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Room is freezing with one tiny heater that could not get it warm,. The tiny thin blanket on the bed was so thin we had to go buy a blanket to keep warm. Ran out of hot water after 2 min in the shower, The shower head was so low I had to duck and I’m only 5’5”. The bed was so hard I ended up having to sleep propped up.
1 nacht verbleven in december 2018

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
No heat had to ask for a portable heater and extra blankets the managers are great put the rooms are lackong in convenient things
1 nacht verbleven in december 2018

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff was extremely friendly but the motel is just a bare minimum kind of place. No hangers in the closet, no towel hooks, a microwave but no cups, a window that didnt have a working lock,etc.
3 nachten verbleven in november 2018

2/10 – Ontzettend slecht

Chris

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Do not stay unless you are an entomologist.
Cockroaches are disgusting.
2 nachten verbleven in november 2018

2/10 – Ontzettend slecht

Andy

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
First Orbits when i type in i want to stay in moses lake thats where i want to stay not 2 towns over The room was pretty clean missing electric covers plug covers but all i look for is a shower and bed the shower was horible absolutely 0 water pressure took 15 min to get done the 2nd night i payed 7.00 to shower at a truck stop on my way back to the motel bed was ok you had to put your shoulder into opening and closing the room door
2 nachten verbleven in november 2018

6/10 – Redelijk

Douglas

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Dog barking
beds not the best. Their maintenance person lives on site and his dog barked all morning waking me up. I work nights and sleep right up to check out and his dog barking and waking me up I may have slept a total of 4 hours
1 nacht verbleven in november 2018
Reactie van Scott op 13 nov 2018
We will take care of that right away.

6/10 – Redelijk

Sandra

Positief: Netheid
Motor lodge
Seemed very pricey for a motor lodge. Didn’t feel very safe. Glad they had two beds with a separate room as promised.
1 nacht verbleven in september 2018
Reactie van Scotty op 3 okt 2018
Sorry it wasn't all you expected.

6/10 – Redelijk

Jen, Langley, WA

Clean, very basic, no frills room. Fine for a quick stay over.
1 nacht verbleven in september 2018
Reactie van Sunland inn op 3 sep 2018
Thank you for staying with us. come back again

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2018
Reactie van Scotty op 15 aug 2018
Thank You!

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
There was a lot of folks who appeared to be long term tenants loitering in the parking lot.
1 nacht verbleven in juni 2018
Reactie van Scotty op 27 jul 2018
We will address this directly.

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2018
Reactie van Sunland Motel op 19 jun 2018
sory for your experience

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
I’ll stay elsewhere next time...
Frankly, this place is a dump and to top it off I get about one minute of warm water before the shower went cold. Ghetto repairs in the shower as well. Thank goodness I was only there one night.
1 nacht verbleven in juni 2018
Reactie van Scotty op 28 jul 2018
We will address this directly

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
I did not spend the night in this room. I immediately checked into the Best Western down the street after viewing the room. While it was tidy and clean, it was VERY VERY old and in very bad shape. Window blinds were broken and it felt very sad and extremely dated. I could not trust that the mattress and sheets were truly clean, and after reading more reviews I saw 2 that mentioned bed bugs. Not a risk anyone should take. Sadly, I think this motel has reached it's lifecycle and needs to be torn down. No one would enjoy staying here. Don't do it!!
1 nacht verbleven in mei 2018
Reactie van Sunland Motel op 3 jun 2018
sorry about your experience .we have no bed bugs it was from previous management.we are slowly up dating our rooms .that room was freshly painted and has a brand new toilet.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
I won't say definitely don't stay here
the good: it was surprisingly quiet, the two queen beds were in separate rooms, there's a little kitchen, the staff are very nice. the bad: it is in terrible condition. screen missing, holes in curtains and blinds, no bedside lamps, dirty floor and bathroom. Must check in before 10 pm. No breakfast places nearby. car didn't feel safe though it was not broken into.
1 nacht verbleven in mei 2018
Reactie van Sunland Motel op 1 jun 2018
sorry for your experience ,rooms are cleaned we have cameras on property and there is burger king across the street and taco bell and other places down the street .

10/10 – Uitstekend

Andy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean quiet room
1 nacht verbleven in mei 2018
Reactie van Sunland Motel op 28 mei 2018
Thank you please come again .

10/10 – Uitstekend

Timmy, seattle

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean with free fast wifi and movie channels
Clean and right downtown. Managers are nice. Flat screen tv with WiFi TV.
1 nacht verbleven in mei 2018
Reactie van sunland op 4 mei 2018
thanks for you picking us