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Beoordelingen van Residence Inn by Marriott Evansville East

3 out of 5
Residence Inn by Marriott Evansville East
8283 E Walnut St, Evansville, IN

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 195 van 371 beoordelingen" "
Gastenscore: 8 - Goed. 105 van 371 beoordelingen" "
Gastenscore: 6 - Redelijk. 46 van 371 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 371 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 14 van 371 beoordelingen" "

8,6/10

Netheid

9,0/10

Personeel en service

8,8/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Dinela

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Tom B. op 17 mei 2024
Thank you for staying with us and for taking time to complete a review. We hope to serve you soon.

8/10 – Goed

Miesha

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2024
Reactie van Tom B. op 17 mei 2024
Than you for staying with us and for taking time to complete a review. We hope to serve you again when you are back in the area.

10/10 – Uitstekend

JOANI, Butler

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, convenient, and reliable.
1 nacht verbleven in mei 2024
Reactie van Tom B op 6 mei 2024
Thank you Joani, for staying with us and for taking time to complete such a nice review. We look forward to serving you again.

6/10 – Redelijk

Melissa

Positief: Personeel en service
2 nachten verbleven in april 2024
Reactie van Tom B. op 1 mei 2024
Thank you Melissa for both staying with us and for taking time to complete a review. We hope we can serve you again.

10/10 – Uitstekend

JOANI, Butler

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice sidewalk around a pond to walk.
1 nacht verbleven in april 2024
Reactie van Tom B. op 29 apr 2024
Thank you for staying with and for taking time to complete a review. We Hope we can serve you again

10/10 – Uitstekend

Robert

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Tom B. op 29 apr 2024
Thank you for staying with and for taking time to complete a review. We Hope we can serve you again

8/10 – Goed

Mike

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Tom B. op 2 apr 2024
Thank you Mike for staying with us and for taking time to complete a review. We hope to serve you again when you return to the area.

10/10 – Uitstekend

Glenniesia, Evansville

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay. My daughter had a pool party and a sleepover. Everything went smooth. The staff was nice and tentative.
1 nacht verbleven in maart 2024
Reactie van Tom B. op 26 mrt 2024
Dear Glenniesia:Thank you for staying with us and I hope you will allow us to serve you again when you return to the area.

10/10 – Uitstekend

Jeff, Terre Haute

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Tessa was great to check us in and when my wife and I reported to Tessa about the leak in the tub, she stated she will get someone to look at it asap ! The Hotel manager was equally impressive ! Got us checked out told us to have a great weekend :) This the second time I have spoke to her briefly, she is just a wonderful personj !
2 nachten verbleven in maart 2024
Reactie van Tom B. op 18 mrt 2024
Dear Jeff:Thank you for staying with us and for taking time to complete a review. We hope we can serve you again on your next visit to the area.

10/10 – Uitstekend

Gregory

Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Checked in around 8pm after a long day of driving, got our room right away. Was quiet evening. Dogs are welcome to stay we didnt have ours but we heard some in the morning
1 nacht verbleven in maart 2024
Reactie van Tom B. op 12 mrt 2024
Thank you Gregory for both staying with us and for taking time to complete a review. We hope to serve you again when you are in the area.

10/10 – Uitstekend

Brittany

2 nachten verbleven in maart 2024
Reactie van Tom B. op 26 mrt 2024
Dear Brittney,Thank you for staying with us and I hope you will allow us to serve you again when you return to the area.

6/10 – Redelijk

Heather

Positief: Personeel en service, comfort kamer
2 nachten verbleven in februari 2024
Reactie van Tom B. op 26 feb 2024
Thank you Heather for staying with us and for taking time to complete a review. We are sorry we fell short in meeting your expectations and hope you will allow us to serve you again when you return to the area.

8/10 – Goed

Antonio

Positief: Netheid, personeel en service en voorzieningen
Great stay
3 nachten verbleven in februari 2024
Reactie van Tom B. op 26 feb 2024
Thank you Antonio for staying with us and for taking time to complete a review. We look forward to serving you again when you return to the area.

6/10 – Redelijk

Jay

4 nachten verbleven in januari 2024
Reactie van Tom B. op 22 mrt 2024
Thank you Jay for staying with us. I am sorry we fell short in meeting your expectations and hope you will consider us again when you return to the area.

6/10 – Redelijk

Pamela Jean, Goodyear

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The front of the appliances in the kitchen and mirror on the closet doors were not very clean. I had a few ants in the kitchen. I felt the breakfast during the week was like leftovers. Both days there was very little to select from. The attendant was more worried about watching/playing on her phone. The front desk clerks were great as well as the breakfast attendant during the weekend.
4 nachten verbleven in januari 2024
Reactie van Tom B. op 5 feb 2024
Thank you Pamela Jean for staying with us. Your concerns and kind comments are noted. Thank you for sharing.

6/10 – Redelijk

tim

1 nacht verbleven in januari 2024
Reactie van Tom B. op 31 jan 2024
Thank you Tim for staying with us. I'm sorry we fell short in meeting your expectations and hope you will consider us again on your next visit to the area.

8/10 – Goed

Stephani

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in januari 2024
Reactie van Tom B. op 31 jan 2024
Thanks Stephani for staying with us. We look forward to serving you again when you return to the area.

8/10 – Goed

Taylor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Tom B. op 31 jan 2024
Thanks Taylor for staying with us. We look forward to serving you again when you return to the area.

8/10 – Goed

Mark

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Tom B. op 13 jan 2024
Thank you Mark for staying with us and for taking time to complete a review. We hope to serve you again when you return to the area.

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
I stayed two nights with my children as we were traveling for Christmas. It fit our needs well and was quite pleasant. There were really no bad points other than an ice machine was not on the floor we were on but that's a small thing to complain about.
2 nachten verbleven in december 2023
Reactie van Tom B. op 13 jan 2024
Thank you for staying with us and for taking time to complete a review. We hope to serve you again when you return to the area.

10/10 – Uitstekend

Jeanene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van Tom B. op 13 jan 2024
Thank you Jeanene for staying with us and for taking time to complete a review. We hope to serve you again when you return to the area.

10/10 – Uitstekend

Tim

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful service
1 nacht verbleven in december 2023
Reactie van Tom B. op 5 jan 2024
Thank you Tim for staying with us and for the nice comment. We hope to serve you again very soon.

10/10 – Uitstekend

Megan

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very nice and clean
1 nacht verbleven in november 2023
Reactie van Tom B. op 29 nov 2023
Thank you Megan for both staying with us and for completing such a nice review. We look forward to serving you again.

10/10 – Uitstekend

Jeff, Terre Haute

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent place to be when visiting Evansville !
2 nachten verbleven in november 2023
Reactie van Tom. B op 21 nov 2023
Thanks Jeff, for both staying with us and for the nice comment. We look forward to serving you again.

2/10 – Ontzettend slecht

John, Linton

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Site was overbooked and told me that they didn't have a room for me. They found a room for me at another hotel for my first night. The second night of my reservation, I was supposed to return to this hotel. Again, I was told they were overbooked and I was sent to another hotel again. I would not ever recommend staying here, as the manager stated that overbooking is their general policy and preference is given to those people staying 30 days or longer.
2 nachten verbleven in september 2023
Reactie van Tom B. op 20 sep 2023
John, I am so very sorry for not having the room available. We do not purposely overbook but we did have an issue where the reservation system had a virus and showed us having more rooms then what is actually available. it took a week to get this issue corrected.Please accept my apology and we hope you will reconsider.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Overbooked and bumped to nowhere
I booked at this hotel a month or two ago for a sports event. When I checked in, I learned the Residence Inn was overbooked and I was given a walk letter which moved me to a neighboring hotel. When I went to check in at that hotel, the Residence Inn had reserved me a room with only one bed for our party of three (not all family members ) and were sold out of rooms. This hotel (Fairfield Inn) was nice enough to call other hotels in the area but all were full. I was finally able to get a room at the Fairfield Inn when someone walked up, checked in, and canceled their second room. Why would the Residence Inn sell more rims than they had?
1 nacht verbleven in september 2023
Reactie van Tom B. op 28 sep 2023
I am very sorry for the issue regarding on hotel room inventory. We had a glitch in the system that caused us to sell more room than we actually had available.We hope you stay with us again and thank you.

6/10 – Redelijk

Joel

Positief: Personeel en service
3 nachten verbleven in augustus 2023
Reactie van Tom B. op 28 sep 2023
Hello Joel,Thank you for staying with us and apologize for falling short in meeting your expectations.

8/10 – Goed

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I loved the room! Very spacious… apartment like. Surprise early check in request graciously granted. No dislikes found
1 nacht verbleven in augustus 2023
Reactie van Tom B. op 14 aug 2023
Thank you for staying with us and for the nice comments you made about your stay. We hope to serve you again on your next visit to the area.

10/10 – Uitstekend

Dan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a clean, nice place to stay. There is always plenty of parking and a nice lake with a sidewalk for an outdoor stroll. The staff knocked themselves out to take good care of us and some special requests. There is a full kitchen and they will even do the shopping for you if you leave a grocery list in the morning. We will stay there again when we are in Evansville.
7 nachten verbleven in juni 2023
Reactie van Tom B op 9 jul 2023
Thank you Dan for staying with us. We appreciate your positive review and hope to see you again when you return to the area.

8/10 – Goed

Jane

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2023

6/10 – Redelijk

Victoria

1 nacht verbleven in april 2023

8/10 – Goed

Scott

2 nachten verbleven in maart 2023

6/10 – Redelijk

Amy

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2023
Reactie van Mo El Ramahi op 7 mrt 2023
Dear Amy, Thank you for taking the time to provide your feedback. I wanted to express our sincerest apologies for the issues you encountered during your stay. We hope you will give us another opportunity to host you at our property and give us a chance to redeem ourselves by providing the exceptional guest services we strive to deliver daily. Thank you again for sharing your valuable feedback. Have a great day, Amy.

10/10 – Uitstekend

Mary

1 nacht verbleven in februari 2023
Reactie van Mo El Ramahi op 14 feb 2023
Hello Mary! Thank you for taking the time to provide your feedback. We're glad you enjoyed your stay, and we look forward to welcoming you again in the future. Have a great day!

10/10 – Uitstekend

Ariel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was really nice. The staff were all very friendly and helpful. We were traveling with our 4 year old and she loved the pool!
2 nachten verbleven in januari 2023
Reactie van Mo El Ramahi op 1 feb 2023
Hello Ariel! Thank you for taking the time to provide your valuable feedback. We're glad you enjoyed your stay, and we look forward to welcoming you again in the future. Have a great day!

4/10 – Matig

Michael

15 nachten verbleven in januari 2023
Reactie van Mo El Ramahi op 30 jan 2023
Dear Michael, Thank you for taking the time to provide your feedback. I wanted to express our sincerest apologies for the issues you encountered during your stay. We hope you will give us another opportunity to host you at our property and give us a chance to redeem ourselves by providing the exceptional guest services we strive to deliver daily. Thank you again for sharing your valuable feedback. Have a great day, Michael. Yours in Hospitality,Mo El Ramahi

8/10 – Goed

Richard

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The breakfast was very marginal. Pancake eggs?? Stick to scrambled. Only thing I liked was oatmeal.
1 nacht verbleven in januari 2023
Reactie van Mo El Ramahi op 23 jan 2023
Hello Richard! Thank you for taking the time to provide your feedback.We apologize that the breakfast offering seemed marginal. We have added items to our order to increase the menu offerings for our complimentary continental breakfast. Please accept our sincere apologies for that inconvenience. Overall, we're glad you enjoyed your stay, and we look forward to welcoming you again in the future. Have a great day!

10/10 – Uitstekend

Trista

Reactie van Mo El Ramahi op 7 mrt 2023
Hello Trista! Thank you for taking the time to provide your valuable feedback. We're glad you enjoyed your stay, and we look forward to welcoming you again in the future. Have a great day!

10/10 – Uitstekend

Adam

VERY NICE
1 nacht verbleven in januari 2023
Reactie van Mo El Ramahi op 8 jan 2023
Hello Adam! Thank you for taking the time to provide your feedback. We're glad you enjoyed your stay, and we look forward to welcoming you again in the future. Have a great day!

10/10 – Uitstekend

Christina

1 nacht verbleven in januari 2023

10/10 – Uitstekend

Cameron

2 nachten verbleven in december 2022

2/10 – Ontzettend slecht

Kemper

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Mo El Ramahi op 8 jan 2023
Dear Kemper, Thank you for taking the time to provide your feedback. I wanted to express our sincerest apologies for the issues you encountered during your stay. We hope you will give us another opportunity to host you at our property and give us a chance to redeem ourselves by providing the exceptional guest services we strive to deliver daily. Thank you again for sharing your valuable feedback. Have a great day, Kemper. Yours in Hospitality, Mo El Ramahi

10/10 – Uitstekend

Deon

1 nacht verbleven in december 2022
Reactie van Mo El Ramahi op 13 dec 2022
Hello Deon! Thank you for taking the time to provide your feedback. We're glad you enjoyed your stay, and we look forward to welcoming you again in the future. Have a great day!

8/10 – Goed

debra

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022
Reactie van Mo El Ramahi op 13 dec 2022
Hello Debra! Thank you for taking the time to provide your feedback. We're glad you enjoyed your stay, and we look forward to welcoming you again in the future. Have a great day!

10/10 – Uitstekend

THOMAS

1 nacht verbleven in november 2022
Reactie van Mo El Ramahi op 23 nov 2022
Hello Thomas! Thank you for taking the time to provide your feedback. We're glad you enjoyed your stay, and we look forward to welcoming you again in the future. Have a great day!

2/10 – Ontzettend slecht

Sarah

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in november 2022

6/10 – Redelijk

Jessica

1 nacht verbleven in november 2022

10/10 – Uitstekend

Cindy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We always try to stay here when we visit Evansville. We have zoo memberships even though we are from another state. Residence Inn by Marriott is well worth coming back to time and again.
2 nachten verbleven in november 2022
Reactie van Mo El Ramahi op 14 nov 2022
Hello Cindy! Thank you for taking the time to provide your feedback. We're glad you enjoyed your stay, and we look forward to welcoming you again in the future. Have a great day!

10/10 – Uitstekend

Charles Fletcher

2 nachten verbleven in november 2022

10/10 – Uitstekend

Marlene

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten