Lobby
Beschikbaarheid controleren

Beoordelingen van Quality Inn Falconer - Jamestown

2.5 out of 5
Quality Inn Falconer - Jamestown
1980 E Main Street, Falconer, NY

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 327 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 378 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 182 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 65 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 49 van 1001 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

steven

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Sophia CSR op 17 mei 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 – Goed

Sarah

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
Quiet night of sleeping. Room was clean and had towels and toiletries. Breakfast bar excellent. Easy to get luggage into room as each one had its own sliding door. Smoke detector in ceiling blinked all night. Lobby smelled like smoke and must. Room across the hall was missing a door handle. Overall not bad for the price of the stay
1 nacht verbleven in mei 2024
Reactie van Sophia CSR op 7 mei 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Uitstekend

Daniel C.

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hospitality at this hotel!
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 2 mei 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 – Matig

patrick

Negatief: Netheid, staat van de accommodatie en faciliteiten
it seems like maybe understaffed? or just dont care, windows and toilets look uncleaned for some time.
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 22 apr 2024
Dear Guest,We apologize for the cleanliness issues you encountered during your stay. Rest assured, we take your feedback seriously and will address any staffing or care concerns to ensure a better experience for our guests in the future. Thank you for bringing this to our attention.

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service
Clean, quiet room with a good mattress.
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 20 apr 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 – Uitstekend

Edward

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice quiet and clean place
1 nacht verbleven in april 2024
Reactie van Sophia CSR op 18 apr 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Uitstekend

Suzanne

1 nacht verbleven in april 2024
Reactie van Sophia CSR op 2 mei 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 – Goed

Erin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Clean room.
1 nacht verbleven in maart 2024
Reactie van Sophia CSR op 1 apr 2024
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 – Ontzettend slecht

Jerrod

Zakenreiziger
Negatief: Personeel en service
We are trying to check in and the credit card machine keeps saying everyone’s cards are declined when we tried 5 different cards. The rooms were all paid for and the only issue was a deposit. We have been staying there for 2 weeks! We obviously are repeating customers and have not stolen or caused damage over the last 19 days we have been there. Horrible customer service. Common sense should have just given my employees their room and dealt with me one on one.
4 nachten verbleven in maart 2024
Reactie van Sophai CSR op 30 mrt 2024
Dear Guest,We are distressed to see you unhappy and never want our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 – Uitstekend

Tim

3 nachten verbleven in februari 2024
Reactie van Sophia CSR op 20 mrt 2024
Dear Guest,Guest satisfaction is our number one objective, we appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

6/10 – Redelijk

Joseph

2 nachten verbleven in januari 2024
Reactie van Sophia CSR op 20 mrt 2024
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 – Uitstekend

Scott

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Sophia CSR op 29 jan 2024
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Uitstekend

Billie Jo

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Sophia CSR op 22 jan 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Uitstekend

Natalie

Positief: Netheid, personeel en service en voorzieningen
Reactie van Sophia CSR op 22 jan 2024
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 – Ontzettend slecht

Carter

1 nacht verbleven in januari 2024
Reactie van Sophia CSR op 7 feb 2024
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

10/10 – Uitstekend

Nicholas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was clean and right off of the highway. My stay was short but for the price it was well worth it. The bathroom was dated but clean. The breakfast was what you would expect from a hotel at this price. For the price it was well worth staying here.
1 nacht verbleven in januari 2024
Reactie van Sophia CSR op 16 jan 2024
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

2/10 – Ontzettend slecht

Paul

Zakenreiziger
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Brandy Briggs assistant General Manager is RACIST. Had embarrassed a black customer had hom ejected out of hotel for requesting a spoon to eat with Brandy got indignant telling the black man there is not enough to give him one, escorted out of hotel by police
1 nacht verbleven in januari 2024
Reactie van Sophia CSR op 12 jan 2024
Dear Guest,We regret that you had an unpleasant experience at our property. Our Team never wants our guests to go back like this with an unpleasant experience. We are actively investigating your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

10/10 – Uitstekend

evangelos

1 nacht verbleven in december 2023
Reactie van Sophia CSR op 29 jan 2024
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

10/10 – Uitstekend

James

1 nacht verbleven in december 2023
Reactie van Sophia CSR op 2 jan 2024
Dear Guest,We are happy to see this 5-star rating. Our Team values your business and appreciates you choosing us. We hope to have the chance to serve you again on your next visit.

8/10 – Goed

Elizabeth

Reisde met familie
Other than the water would not get hot, not even lukewarm. The stay was fine
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 29 dec 2023
Dear Guest,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

2/10 – Ontzettend slecht

Tim

Negatief: Netheid, personeel en service
Mediocre accomodations followed by two attempts to
Well I was greeted by a kid with a tattoo on his face telling me that I have to pay for an early check in because check in was at 3 it was 2:15 the manager took over that time. The room was dirty in the corners and cig burns on the tub. When I was on my way home they hit my card for $150 then again for $200 not a single call first no explanation
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 26 dec 2023
Dear Guest,It is saddening for us to read about your recent experience with us. The conditions and service that you describe are not typical, however, we have escalated this issue to our Management. They are still investigating this issue and will get back to you soon. If you have any queries regarding this issue, please call up the property for further assistance.

6/10 – Redelijk

Erick

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a little bit dated
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 15 dec 2023
Dear Guest,We appreciate the 3-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

8/10 – Goed

evangelos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 14 dec 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 – Goed

Carl

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Looks run down and ineed of updates
1 nacht verbleven in december 2023
Reactie van Sophia CSR op 11 dec 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

8/10 – Goed

William

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
good enough!
1 nacht verbleven in november 2023
Reactie van Sophia CSR op 28 nov 2023
Dear guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Uitstekend

ward

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location for planned activities in the area
2 nachten verbleven in november 2023
Reactie van Sophia CSR op 26 nov 2023
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

8/10 – Goed

Nicholas

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great staff
1 nacht verbleven in november 2023
Reactie van Sophia CSR op 15 nov 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Uitstekend

Noreen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel was close to the highway and the staff was most helpful.
1 nacht verbleven in november 2023
Reactie van Sophia CSR op 6 nov 2023
Dear Guest,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Uitstekend

Nicholas

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nothing special
1 nacht verbleven in november 2023
Reactie van Sophia CSR op 6 nov 2023
Dear Guest,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

2/10 – Ontzettend slecht

Janet

3 nachten verbleven in oktober 2023
Reactie van Sophia Csr op 15 nov 2023
Dear Guest,We are sad to see this rating and would love to know more about your experience. So, we can make the required changes and improvements. Our Team hopes to earn your business on future travels so that you can see our continuous improvement. We hope to serve you better next time.

8/10 – Goed

Bethany

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Safe and convenient
Reasonably clean. A bit worn and dated but comfortable beds. The sliding door to outside very convenient. Plenty of parking and a safe area next to a school.
1 nacht verbleven in oktober 2023
Reactie van Sophia CSR op 20 okt 2023
Hello,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 – Uitstekend

Branson

1 nacht verbleven in oktober 2023
Reactie van Sophia CSR op 2 nov 2023
Dear Guest,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 – Goed

Stephen

Positief: Netheid
Negatief: Personeel en service, voorzieningen
No room service all week. Did not do minimum service such as removing trash or replacing towels.
7 nachten verbleven in september 2023
Reactie van Sophia CSR op 9 okt 2023
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

6/10 – Redelijk

Quintin

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid
I will stay again under protest
When I got to my room and proceeding to setup my phone charger and BiPAP, I found that the outlets in my room (with the exception of the one above the couch) were “loose”, so the plugs wouldn’t stay in. Fortunately, my charging cords were long enough to reach the outlet above the couch. I also found a recycleable shopping bag full of trash underneath the bed. I called the front desk and they had me set the bag outside the door where they came and picked it up.
1 nacht verbleven in september 2023
Reactie van Sophia CSR op 9 okt 2023
Hello,Thank you for taking the time to share your feedback regarding your experience. We apologize for the inconvenience faced by you. We have spoken to the concerned person, and we wish to serve you better the next time. We will always ensure that we keep delighting you with our facilities and services.

10/10 – Uitstekend

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
My usual hotel when in Jamestown
Great stay as usual, we always stay here when in Jamestown. Breakfast has waffles and they are so sweet about making it available slightly past the time and there is coffee all day. Won’t hesitate to come back!
4 nachten verbleven in september 2023
Reactie van Sophia CSR op 7 okt 2023
Hello,I wanted to say thanks for your recent stay here at our hotel! We are happy to see this positive rating. Our team continuously strives to exceed your expectations and looks forward to you in the future.

8/10 – Goed

Tina

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was fine.
1 nacht verbleven in september 2023
Reactie van Sophia CSR op 5 okt 2023
Hi Tina,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Uitstekend

Philip

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the furnishings are excellent and clean. This baffles me because I wasn’t expecting top quality like is offered in Falconer after staying in a pit in Southborough/Westborough route 9 two years ago and left after one night and I was celebrating my 65th high school reunion.
1 nacht verbleven in oktober 2023
Reactie van Sophia CSR op 4 okt 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 – Goed

Malinda

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Sophia CSR op 3 okt 2023
Hello,We appreciate the 8-star rating of your stay. However, our goal is to make our guests 100% satisfied. Therefore, we welcome your ideas and suggestions for your future stay. We would love to host you again.

10/10 – Uitstekend

Victor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Sophia CSR op 27 sep 2023
Hello,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 – Uitstekend

aaron

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Sophia CSR op 18 sep 2023
Hello,Thank you for taking the time to share your wonderful rating. We value your business and appreciate you choosing us. Our Team hopes to have the chance to serve you again on your next visit.

10/10 – Uitstekend

Richard

Reisde met partner
Positief: Netheid, personeel en service
I like the fact that the front desk was very pleasant the property was pretty clean and most of all the cost was very fair.
1 nacht verbleven in september 2023
Reactie van Sophia CSR op 14 sep 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Uitstekend

Rachel

2 nachten verbleven in september 2023
Reactie van Sophia CSR op 3 okt 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Uitstekend

Jolynn

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Sophia CSR op 11 sep 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

4/10 – Matig

Herbert

Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
The key cards didn’t work properly.The refrigerator made a constant noise had to wear ear plugs.I told the desk ,when there was someone there…that there was a noise what sounded like next door but it was the refrigerator. ..they didn’t do anything nor follow up with me about it what a waste of time .It was extremely noisy .i probably will not stay there again. The room was decent ,but the air did not work properly had to keep turning it on .
2 nachten verbleven in augustus 2023
Reactie van Sophia CSR op 1 sep 2023
Hello,It is disheartening to hear about your experience. Please accept our apologies for the issues you encountered. We will speak with our team to ensure that similar incidents will be prevented in the future. Our Team hopes you will give us another opportunity to provide you with a better stay.

10/10 – Uitstekend

doug

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A good location close to Jamestown and the lake, not a expensive place compared to the others, easy in and out.
9 nachten verbleven in augustus 2023
Reactie van Sophia CSR op 1 sep 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

10/10 – Uitstekend

Jared

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Right on the strip not too far from anything you'll need.
3 nachten verbleven in augustus 2023
Reactie van Sophia CSR op 28 aug 2023
Hello,It is heartwarming to see such a wonderful rating. We truly appreciate you taking the time to rate your experience. We hope you will come back to see us again on your next trip to the area!

8/10 – Goed

James

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Falconer is in a beautiful part of NYS. This property is set back nicely at the end of a wooded driveway. We had a nice, large room. It's price was higher than we expected, but there was probably a summer festival in the area. We also, in our mid-70s might have liked an elevator to get tot he second floor or to have been given a first floor room. The weakest element of our stay was the personality of the staff we met. From the lack of a greeting at check-in to the lack of greeting or smiles from the breakfast people, It seemed that these folks had a job but did not necessarily like working with people.
1 nacht verbleven in augustus 2023
Reactie van Sophia CSR op 1 sep 2023
Hello,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

2/10 – Ontzettend slecht

Angela

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff didn’t care to help us
2 nachten verbleven in augustus 2023
Reactie van Sophia CSR op 25 aug 2023
Hello,It is disheartening to hear about your experience. We would be incredibly grateful if you could take a couple of minutes to write your detailed review. So we can investigate your feedback with our management for prompt action. I hope this will not be your last impression of us and hope that you will reconsider staying with us in the future.

4/10 – Matig

Spencer

Reisde met familie
Negatief: Netheid
We Booked a non smoking room and though we checked in at 3 they said they did not have a non smoking room available.
1 nacht verbleven in augustus 2023
Reactie van Sophia CSR op 17 aug 2023
Hello,We are truly sorry for your recent experience with our hotel. The conditions and service that you describe are not typical, however, we will be reviewing these comments with our team to research the matter further. We hope to have the chance to serve you again on your next visit.

4/10 – Matig

Bette

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This hotel has seen better days. We left feeling disgusted. Several room fixtures did not work properly. Drapes and carpet were not clean. Go elsewhere.
1 nacht verbleven in augustus 2023
Reactie van Sophia CSR op 14 aug 2023
Hello,I am so sorry to hear that your most recent stay with us did not meet your expectations. Our primary goal is to provide all guests with an enjoyable experience. We take this quite seriously and will take appropriate steps. Thank you again for taking the time for sharing this experience and for your valuable business.