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Beoordelingen van Village Hotel Farnborough

4 out of 5
Village Hotel Farnborough
Pinehurst Road, Farnborough Business Park, Farnborough, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 357 van 953 beoordelingen" "
Gastenscore: 8 - Goed. 354 van 953 beoordelingen" "
Gastenscore: 6 - Redelijk. 160 van 953 beoordelingen" "
Gastenscore: 4 - Matig. 52 van 953 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 30 van 953 beoordelingen" "

8,6/10

Netheid

8,2/10

Personeel en service

7,8/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Leuk hotel
Mooi hotel, goed ontbijt, veel parking, fantistisch bed.

8/10 – Goed

Remigijus

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They could add more to the menu for breakfast (e.g. boiled eggs, fruit, etc)
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Paul

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean helpful staff. Ideal location for our requirements
2 nachten verbleven in april 2024
Reactie van Host Team op 9 apr 2024
Thank you for taking the time to rate your stay. I'm so pleased you had a good experience! We hope to welcome you back again soon.

8/10 – Goed

Iain

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Travelling with business, easy and efficient check in, room had all that was needed
1 nacht verbleven in februari 2024
Reactie van Samantha Winstanley op 22 mrt 2024
Thank you for taking the time to leave us a review. I am so pleased you had a good experience with us. We look forward to seeing you again very soon.All the best

2/10 – Ontzettend slecht

Claudia

Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The tap was not working properly so it did not fully twist . I could not get hot water for a shower or bath due to this. Also , was then woken up at 9am to banging on the door and then maintenance man trying to let himself in my hotel room . Very scary and unprofessional.
Reactie van Samantha Winstanley op 22 mrt 2024
Thank you for taking the time to leave us a review. At Village hotels, we value all feedback both positive and negative as it is only through such that we may learn and improve. I am very sorry to hear we failed on so many levels and want to offer my sincerest apologies for spoiling what should have been a fantastic experience. I have forwarded your feedback to the relevant departmental managers to hopefully alleviate some of the issues you have faced. All the best

10/10 – Uitstekend

Mr Rashid

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van reception op 17 feb 2024
Thank you for taking the time to leave us a review. I’m so pleased you had a good experience and we hope to see you again soon!

10/10 – Uitstekend

colin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All the above facilities within short distance
2 nachten verbleven in februari 2024
Reactie van Reception op 14 feb 2024
Thank you for taking the time to leave us a review. I’m so pleased you had a good experience and we hope to see you again soon!

6/10 – Redelijk

Helen

Zakenreiziger
Negatief: Netheid
plug sockets didn't work, food was not good .. breakfast very basic , room didn't get cleaned
3 nachten verbleven in februari 2024
Reactie van Reception op 14 feb 2024
At Village Hotels we value all feedback, both positive and negative as it is only through such that we may learn and improve. I am sorry we didn't quite get everything right on this occasion and I have shared your feedback with the relevant departmental managers for review to hopefully alleviate some of the issues you faced.All the best

10/10 – Uitstekend

Sophie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
Lovely room, very comfortable and quiet. Even though football was on in the bar, a Saturday night and us being on the first floor couldn’t hear anything. Very clean throughout and helpful staff. Thank you!
1 nacht verbleven in februari 2024
Reactie van Reception op 14 feb 2024
Thank you for taking the time to leave us a review. I’m so pleased you had a good experience and we hope to see you again soon!

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Comfortable, mid-price hotel. Imaginatively and nicely decorated. Very efficient self-check in system with staff on hand to assist if needed. Very quiet at night and comfortable room. Would certainly select it again.
1 nacht verbleven in februari 2024
Reactie van Reception op 14 feb 2024
Thank you for taking the time to leave us a review. I’m so pleased you had a good experience and we hope to see you again soon!

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2024
Reactie van reception op 14 feb 2024
Thank you for taking the time to leave us a review. I’m so pleased you had a good experience and we hope to see you again soon!

2/10 – Ontzettend slecht

Christopher

Negatief: Comfort kamer
1 nacht verbleven in januari 2024
Reactie van reception op 14 feb 2024
at Village Hotels we value all feedback, both positive and negative as it is only through such that we may learn and improve. I am very sorry to hear we failed on many levels and want to offer my sincerest apologies for spoiling what should have been a fantastic experience. All the best

10/10 – Uitstekend

jenny

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Highly recommend, Great hotel good location. Very clean and catering for accessible needs nothing was a problem.
1 nacht verbleven in januari 2024
Reactie van reception op 14 feb 2024
Thank you for taking the time to leave us a review. I’m so pleased you had a good experience and we hope to see you again soon!

10/10 – Uitstekend

John Henry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Host Team op 13 jan 2024
Thank you for rating your stay, we are so pleased you had a good experience!

10/10 – Uitstekend

Jarle

1 nacht verbleven in december 2023
Reactie van Host Team op 13 jan 2024
Thank you for rating your stay, we are so pleased you had a good experience!

10/10 – Uitstekend

Joyna

1 nacht verbleven in december 2023
Reactie van Host Team op 9 jan 2024
Thank you for taking the time to rate your stay. I'm glad you had a 10/10 experience!

10/10 – Uitstekend

Aamir

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Reception op 27 dec 2023
Thank you for taking the time to leave us a review. I’m so pleased you had a good experience and we hope to see you again soon!

10/10 – Uitstekend

Thomas

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van Reception op 27 dec 2023
Thank you for taking the time to leave us a review. I’m so pleased you had a good experience and we hope to see you again soon!

10/10 – Uitstekend

Ellie

1 nacht verbleven in december 2023
Reactie van Host Team op 13 jan 2024
Thank you for rating your stay, we are so pleased you had a good experience!

8/10 – Goed

Andrea

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Reception op 27 dec 2023
Thank you for taking the time to leave us a review. I’m so pleased you had a good experience and we hope to see you again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel,area not so much
Very nice hotel,everything great,only little thing is bar shuts a tad early .Hotel on a trading estate so a long walk(no fun in the cold) to any other places to eat and drink.
1 nacht verbleven in november 2023
Reactie van Reception op 27 dec 2023
I am happy to hear that overall your stay was a pleasant one. I am sorry we didn't quite get everything right on this occasion, but I hope this is not enough to put you off using us in the future and I hope to see you again soon.All the best,

4/10 – Matig

Leandro

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
27 nachten verbleven in november 2023
Reactie van Joel op 11 dec 2023
Thank you for taking the time to complete a survey. At Village Hotels we value all feedback, both positive and negative as it is only through such that we may learn and improve. I am sorry we didn't quite get everything right on this occasion and I have shared your feedback with the relevant departmental managers for review to hopefully alleviate some of the issues you faced.All the best

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Joel op 11 dec 2023
Thank you for taking the time to complete our survey. I‘m glad you enjoyed your stay with us and we look forward to seeing you again very soon All the best

6/10 – Redelijk

Jason

Too noisy from bar below. Didn’t go quiet until around 11pm.
1 nacht verbleven in november 2023
Reactie van Joel op 4 dec 2023
Thank you for taking the time to complete a survey. At Village Hotels we value all feedback, both positive and negative as it is only through such that we may learn and improve. I am sorry we didn't quite get everything right on this occasion and I have shared your feedback with the relevant departmental managers for review to hopefully alleviate some of the issues you faced.All the best

8/10 – Goed

Kathryn

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Joel op 26 nov 2023
Thank you for taking the time to complete a survey. At Village Hotels we value all feedback, as it is only through such that we may learn and improve. I am happy to hear that overall your stay was a pleasant one. I am sorry you didn't quite find everything to your liking, but I hope this is not enough to put you off using us in the future and I hope to see you again soon.All the best,

4/10 – Matig

Brandon

1 nacht verbleven in november 2023
Reactie van Joel op 11 dec 2023
Thank you for taking the time to complete a survey. At Village Hotels we value all feedback, both positive and negative as it is only through such that we may learn and improve. I am sorry we didn't quite get everything right on this occasion and I have shared your feedback with the relevant departmental managers for review to hopefully alleviate some of the issues you faced.All the best

10/10 – Uitstekend

Phillip

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfy Bed and Quality Shower
Rooms Good Service from reception staff was excellent ,food and bar war good,only little grip is bar shut a bit early for us on a weekend,and its a 20 minute walk to Farnbourgh.
2 nachten verbleven in november 2023
Reactie van Joel op 17 nov 2023
Thank you for taking the time to complete our survey. I‘m glad you enjoyed your stay with us and we look forward to seeing you again very soon All the best

6/10 – Redelijk

Cristina

Reisde met een groep, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The hotel is fine, but was clearly badly disorganised. We arrived at about 6.30pm - so not exactly early - and were told that rooms weren't ready yet. It transpired that they weren't expecting twin rooms, and had to convert some doubles into twins. This is despite longstanding reservations. They clearly knew we were coming but had failed to prepare the correct rooms.
2 nachten verbleven in november 2023
Reactie van Joel op 17 nov 2023
Thank you for taking the time to complete a survey. At Village Hotels we value all feedback, both positive and negative as it is only through such that we may learn and improve. I am sorry we didn't quite get everything right on this occasion and I have shared your feedback with the relevant departmental managers for review to hopefully alleviate some of the issues you faced.All the best

6/10 – Redelijk

Jacopo

1 nacht verbleven in november 2023
Reactie van Joel op 17 nov 2023
Thank you for taking the time to complete a survey. At Village Hotels we value all feedback, as it is only through such that we may learn and improve. I am happy to hear that overall your stay was a pleasant one. I am sorry you didn't quite find everything to your liking, but I hope this is not enough to put you off using us in the future and I hope to see you again soon.All the best,

6/10 – Redelijk

Russell

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfortable hotel with busy bar
Comfortable hotel but the fan in the bathroom kept running all night so not a great night's sleep.
1 nacht verbleven in november 2023
Reactie van Joel op 17 nov 2023
Thank you for taking the time to complete a survey. At Village Hotels we value all feedback, both positive and negative as it is only through such that we may learn and improve. I am happy to hear that overall your stay was a pleasant one. I am sorry we didn't quite get everything right on this occasion, but I hope this is not enough to put you off using us in the future and I hope to see you again soon.All the best,

8/10 – Goed

J

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel, not so great food
Great gym services, great staff, lovely rooms, but the breakfast needs improving.
1 nacht verbleven in november 2023
Reactie van Joel op 17 nov 2023
Thank you for taking the time to complete a survey. At Village Hotels we value all feedback, both positive and negative as it is only through such that we may learn and improve. I am happy to hear that overall your stay was a pleasant one. I am sorry we didn't quite get everything right on this occasion, but I hope this is not enough to put you off using us in the future and I hope to see you again soon.All the best,

8/10 – Goed

JASON

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room Amazing
Hotel was amazing other than Bar Restaurant Area which is too open and no privacy and seems Male Contractor Dominated.
1 nacht verbleven in november 2023
Reactie van Host Team op 7 nov 2023
Thank you for taking the time to leave us a review. I'm pleased you had a good experience and we hope to welcome you back again soon.

8/10 – Goed

Louise

Zakenreiziger, Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Handy for Farnborough Airport and Flight Safety if on a course.
1 nacht verbleven in november 2023
Reactie van Host Team op 7 nov 2023
Thank you for taking the time to leave us a review. I'm pleased you had a good experience and we hope to welcome you back again soon.

10/10 – Uitstekend

Amber

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Host Team op 2 nov 2023
Thank you for rating your stay, we appreciate your feedback!

8/10 – Goed

Kausar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing sleep
The room was clean and the bed was very comfy
1 nacht verbleven in oktober 2023
Reactie van Host Team op 2 nov 2023
Thank you for rating your stay, we appreciate your feedback!

8/10 – Goed

Alicia

Positief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in oktober 2023
Reactie van Host Team op 29 okt 2023
Thank you for taking the time to rate your stay, we appreciate your feedback!

10/10 – Uitstekend

C

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Host Team op 29 okt 2023
Thank you for taking the time to rate your stay, we appreciate your feedback!

4/10 – Matig

Andrew

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Was really nice 5 years ago, now rather run down. The lift button for floor 3 doesnt work. They have changed the system so you need to pay extra for the gym. Sadly will stay elsewhere in future
1 nacht verbleven in oktober 2023
Reactie van Host Team op 29 okt 2023
Thank you for taking the time to rate your stay, we appreciate your feedback!

10/10 – Uitstekend

Jackie

1 nacht verbleven in oktober 2023
Reactie van Host Team op 29 okt 2023
Thank you for taking the time to rate your stay, we appreciate your feedback!

8/10 – Goed

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Host Team op 29 okt 2023
Thank you for taking the time to rate your stay, we appreciate your feedback!

8/10 – Goed

Matthias

1 nacht verbleven in oktober 2023
Reactie van Host Team op 11 okt 2023
Thank you for taking the time to rate your stay. I'm pleased you had a good experience!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Lovely Hotel
Overall we enjoyed staying here. The room was clean and comfortable, with great soundproofing and a blackout blind. On check in we found staff to be a little rude, I forgot which last name I'd used for the booking and then they said I'd spelt my own name wrong (I hadn't). Breakfast was served until 9.30, but staff started to clear up at 9. We had to ask for sauces/salt and then other people who arrived had to ask for cutlery and other items. Requested a poached egg which took 15 minutes to bring out. Overall a good stay at a good price, but let down a little bit the service.
1 nacht verbleven in oktober 2023
Reactie van Main Reception op 4 okt 2023
Thank you for taking the time to rate your stay. We appreciate your feedback!

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2023
Reactie van Main Reception op 4 okt 2023
Thank you for taking the time to rate your stay. We're glad you had a good experience and appreciate your feedback!

6/10 – Redelijk

Andrew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was fine, although a little worn around the edges. Bathroom a great size, very clean, and the shower was fantastic! That, and the access to pool, sauna, steam room etc would bring us back - the only negative was the boy racers revving and racing around the area. Not the hotel's fault though . . .
1 nacht verbleven in september 2023
Reactie van Host Team op 2 nov 2023
Thank you for rating your stay, we appreciate your feedback!

10/10 – Uitstekend

suzanne

1 nacht verbleven in september 2023
Reactie van Main Reception op 16 sep 2023
Thank you for taking the time to rate your stay. We appreciate your feedback!

10/10 – Uitstekend

KIM, Any city

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great rooms. Very modern. Bar and a grill on site. Ideal for business users or those travelling through the area.
1 nacht verbleven in september 2023
Reactie van Main Reception op 29 okt 2023
Thank you for taking the time to rate your stay, we appreciate your feedback!

8/10 – Goed

Kevin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Joel op 8 sep 2023
Thank you for taking the time to complete a survey. At Village Hotels we value all feedback, as it is only through such that we may learn and improve. I am happy to hear that overall your stay was a pleasant one. I am sorry you didn't quite find everything to your liking, but I hope this is not enough to put you off using us in the future and I hope to see you again soon.All the best,