Here’s what we were disappointed with; The check-in service was unprofessional and not friendly at all. A simple greeting “how was your journey” is basic etiquette for a hotel, but this was not given by the staff.
The bed and pillows were most uncomfortable. The heating in the bedroom was set too high, and even with our window open we hardly slept. The Castle Hotel should be renamed The Castle Pub Hotel. Very noisy till early hours of the morning from other guests. The breakfast was very disappointing: my scrambled eggs took 30 minutes-why? The toast was cold and soggy, 1slice was burnt.
We will never return nor recommend to stay at The Castle Hotel again.