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Beoordelingen van Studio 6 - Fayetteville, NC - Fort Liberty Area

2 out of 5
Studio 6 - Fayetteville, NC - Fort Liberty Area
3719 BRAGG BOULEVARD, Fayetteville, NC

Beoordelingen

5,0
Gastenscore: 10 - Uitstekend. 24 van 151 beoordelingen" "
Gastenscore: 8 - Goed. 17 van 151 beoordelingen" "
Gastenscore: 6 - Redelijk. 22 van 151 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 151 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 67 van 151 beoordelingen" "

4,8/10

Netheid

6,6/10

Personeel en service

4,6/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

5,0/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Matthew

Reisde met een groep, Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No room service. Roaches. Typical hood joint
14 nachten verbleven in april 2024

8/10 – Goed

Marcus

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The dirtiest areas were really on lazy nasty people to lazy to go take out there trash.
5 nachten verbleven in mei 2024

10/10 – Uitstekend

Kris

1 nacht verbleven in maart 2024

8/10 – Goed

Kris

Zakenreiziger
Positief: Personeel en service, voorzieningen
Loved the staff and the convenience
7 nachten verbleven in april 2024
Reactie van Brand Experience Team op 22 apr 2024
Hi Kris,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 – Matig

Breanna

Negatief: Netheid
Reactie van Nancy Y. op 18 apr 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ontzettend slecht

Averett

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Roaches was area i had to wake up and go to walmart to get Raid. Im so happy Walmart was near
1 nacht verbleven in april 2024
Reactie van Brand Experience Team op 15 apr 2024
Hi Averrett, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

10/10 – Uitstekend

Juan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like everything
1 nacht verbleven in maart 2024
Reactie van Nancy Y. op 2 apr 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 – Goed

William

1 nacht verbleven in maart 2024
Reactie van Brand Experience Team op 14 mrt 2024
Hi William,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 – Matig

Stephanie, Fayetteville

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
No housekeeping we stayed two nights never got fresh and we didn’t get all towels that come with the room at check in floors and walls were dirty microwave a mess booked a smoking room but got a non smoking room because all smoking rooms didn’t have tvs very bad first experience
2 nachten verbleven in februari 2024
Reactie van Nancy Y. op 5 mrt 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Uitstekend

Hector, Lewes

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great. Great economy hotel.
1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 13 feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 – Goed

John Andrew

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The facility itself needs a proper and thorough upgrade of furniture and fixtures and thorough extermination for bugs. Light fixtures have no shades and the bathroom fixtures are dilapidated and well worn.
1 nacht verbleven in januari 2024
Reactie van Brand Experience Team op 29 jan 2024
Hi John, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 – Ontzettend slecht

Kasey

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Ashley

1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Jose

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked nothing had no choice, l will try for a refund, this is a rat hole,marijuana smoke,dog crap,people wandering the hotel asking for money,cigarettes,and marijuana and the rooms were not clean l had to ask for a broom to sweep the room. Roaches all over the place. Don't come here and l have pictures of the roaches and the room.
7 nachten verbleven in december 2023
Reactie van Nancy Y. op 16 jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 – Ontzettend slecht

Kasey

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
stop
The power went out in our room around the second night. We went to the office multiple times to have the issue resolved I had sparks flying from electrical outlets. I could not get management knowing maintenance to even come look at the problem let alone fix it finally on about the 5th day maintenance came and looked at it he looked at it from halfway across the room and turned around and started to walk out I informed him that I am and have been a contractor commercial as well as residential for over 20 years I told him what the problem was how to fix it even offered to fix it myself and was told no on day 9 a local construction company working on the road in front of the hotel hit a gas line we were forced to evacuate the property yet I didn't know this because I was at work. The hotel informed everybody on site they were to be taken to a second location to spend the night however was not informed I was out in the cold with my 3-year-old son and my fiance trying to find a another hotel we could go to I finally did around 11:00 and was able to get back into our hotel the following day my overall experience with studio 6 is that it should be shut down condemned because it is unsafe I'm healthy the employees are not helpful management got smart with me many times over in person as well as on the phone I recommend you would be better off to stay on the streets then at that establishment
1 nacht verbleven in januari 2024
Reactie van Nancy Y. op 16 jan 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 – Matig

Kasey

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
How to choose
Where do I start when explaining my experience at studio 6. I don't know which could have been my favorite part the having to go get a new key card every time I left my room and came back the pet roaches that just don't seem to go away or it could have been the lack of powers that I had throughout my entire apartment. And if you think that you're going to get any help from the people at the desk I wouldn't hold your breath they are definitely spin artist
7 nachten verbleven in december 2023
Reactie van Brand Experience Team op 4 jan 2024
Hi Kasey,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 – Ontzettend slecht

Robert

4 nachten verbleven in december 2023

10/10 – Uitstekend

Ernest

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

jalishia

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of bugs and no television.
1 nacht verbleven in december 2023
Reactie van Nancy Y. op 2 jan 2024
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 – Matig

Kasey

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Joe's apartment alterations of your stay just take
Overall the staff was very helpful everything with check in and check out went smoothly the first room we were put in didn't have a TV microwave or blankets or pillows the next room they put us in it was kind of like the movie Joe's apartment if you seen the movie you'll understand other than that didn't have many issues except for every time I left my room I had to go get a new key card because it didn't work.
3 nachten verbleven in december 2023
Reactie van Nancy Y. op 2 jan 2024
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 – Uitstekend

Ernest

4 nachten verbleven in december 2023

10/10 – Uitstekend

oh

Reisde met partner
Positief: Personeel en service, voorzieningen
Amazing
7 nachten verbleven in december 2023
Reactie van Brand Experience Team op 26 dec 2023
Hi Traveler,Thank you for the 5-star rating!Lilith#Team6

8/10 – Goed

Michael

Reisde met familie en kleine kinderen
Negatief: Netheid
14 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Nathen

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Frankie

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Al

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Don't Stay, Just Run
4 nachten verbleven in november 2023

2/10 – Ontzettend slecht

Daniel

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
There were roaches

10/10 – Uitstekend

Damatris

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Prince

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Horrible
Horrible, roaches , not advertised correctly nasty odor
1 nacht verbleven in november 2023
Reactie van Brand Experience Team op 30 nov 2023
Hi Prince,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

6/10 – Redelijk

Lawrence

Positief: Personeel en service
Very friendly front desk staff and is located within walking distance to serval stores and restaurants. Furniture and linens are outdated and I had to buy a can of Raid to keep the roaches in check.
2 nachten verbleven in november 2023
Reactie van Brand Experience Team op 20 nov 2023
Hi Lawrence,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 – Ontzettend slecht

Abdullai

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible . Roaches everywhere
1 nacht verbleven in oktober 2023
Reactie van Nancy Y. op 6 nov 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 – Uitstekend

Thomas

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was so friendly, will definitely be back
1 nacht verbleven in oktober 2023
Reactie van Brand Experience Team op 30 okt 2023
Hi Thomas,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 – Redelijk

Dimitri

Positief: Netheid, personeel en service en comfort kamer
4 nachten verbleven in oktober 2023

2/10 – Ontzettend slecht

joe

Negatief: Netheid, voorzieningen
The room was dirty. Bugs where in the shower I opened the drawer of the night stand and it was covered in trash and roaches.
1 nacht verbleven in september 2023
Reactie van Brand Experience Team op 18 sep 2023
Hi Joe,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 – Goed

Marquita

7 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Donald

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Smoke detector was chirping when I entered the room. I called the front desk to see if someone could fix it or give me another room and was told to come to the office for a new 9 volt battery and fix it myself. I did. Next, I slightly adjusted the wall mounted TV only to have it pull out of the wall. Was not secured into a wall stud but held in with plastic wall anchors. Property is old and in need of a major remodeling.
1 nacht verbleven in juli 2023
Reactie van Brand Experience Team op 31 jul 2023
Hi Donald,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I’ve been staying here off and on for several years. Staff goes out of their way to help and be professional. Just wish there were zero roaches. The roaches are my only real complaint. Other than that, it was great. It’s come a long way from the previous owners who only cared about the money and nothing else.
Reactie van Brand Experience Team op 21 feb 2023
Hi Sean,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

2/10 – Ontzettend slecht

Brandon

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Roach motels,
3 nachten verbleven in september 2022
Reactie van Nancy Y. op 14 okt 2022
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 – Matig

Colleen

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
When we arrived to check in, the desk staff was very nice and upbeat. The room was tiny and not acceptable to a handicapped room. The access to the bed from both sides was hard. On one side the dresser that the TV was on blocked access to on side completely and the other side was blocked when someone was in the bathroom with the door opened. The first night there we did not have a good night's rest. Due to people right out side my room yelling at 3am waking me up. I called the front desk only to get a young man with a security shirt on put himself in danger with these people. Then my wife wakes me up due to roaches on the bed and walls. We liked what we seen and shook the sheets out and got another hour of sleep. When we got back the following night, we found roaches on the pillows, bed, floor and walls. Hard to sleep when you are worried about bugs crawling on you. Wouldn't recommend this place at all.
Roaches on floor.
Roaches on floor.
Roaches on floor.
2 nachten verbleven in oktober 2021
Reactie van Management op 18 okt 2021
We do apologize for the pest issue with your stay. And have notified our pest control company. Once again thank you for your feedback, so that we may correct this issue so it would not affect another guest checking into this room.

4/10 – Matig

krishna

Positief: Personeel en service
Negatief: Netheid
Roaches galore
1 nacht verbleven in september 2021
Reactie van Management op 18 okt 2021
Thank you for your feedback. We have notified our pest control company. We are so sorry that you had this experience.

6/10 – Redelijk

victor

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Well the breezeway was littered with trash and the overall look was not good
2 nachten verbleven in september 2021
Reactie van Management op 18 okt 2021
Thanks for your feedback, problem is being addressed.

2/10 – Ontzettend slecht

RE West

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Utterly horrid
Mold on shower curtains, generally unclean
1 nacht verbleven in augustus 2021
Reactie van Brand Experience Team op 13 sep 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 – Matig

Bryce

Pretty Disappointing
I booked a 1-night stay through the hotels.com app, using one of the reward nights I had earned through my repeat business/use of hotels.com. When I checked in for my overnight stay, the hotel made me give them a card for a $50 deposit that was re-fundable after checkout. While they had my card, they charged me for the night (which I had already paid for using the app) and also charged me the deposit. Very dishonest and disappointing. I have had 0 luck getting my free reward night back so thanks for the double charge and no help!
1 nacht verbleven in juli 2021
Reactie van Brand Experience Team op 13 sep 2021
Hi Bryce, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful staff, however, the place was disgusting, and I’m not much of a complainer. I rented 3 rooms for our move from Florida to NJ and checked in at 3:30am. No other options to change motels at that time. All of the rooms were crawling with live roaches. My eldest son slept in the car, and the only reason we didn’t is because we were all exhausted after driving 12 hours with elderly parents and 4 pets! I’ve stayed at 6’s before and NEVER have seen anything like this. I’d put a big red flag on this one and stay the hell away.
2 nachten verbleven in juni 2021
Reactie van Brand Experience Team op 13 sep 2021
We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. On behalf of Studio 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They said they would refund my room since the had no rooms available and Expedia said they had 3 so I booked it.
1 nacht verbleven in juli 2021
Reactie van Brand Experience Team op 13 sep 2021
Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6

6/10 – Redelijk

Rena

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Didn’t stay here. Outside the
1 nacht verbleven in mei 2021
Reactie van GL op 29 mei 2021
Thank you for her comments. We are reviewing them, to correct any issues addressed.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really dirty, roaches, and bullet shells on the floor. We got a none smoking room and they gave us a room full if cigg smell!
6 nachten verbleven in november 2020
Reactie van GL op 29 mei 2021
Thanks fore your review. We are correcting the issues that you addressed.

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in maart 2021
Reactie van GL op 29 mei 2021
Thank you for your review.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Expedia took my money , the hotel cancelled my reservation due to lack of room available and no one has issued me a refund or contacted me about the situation! I say on hold for 4 hours trying to get an agent on the phone.
1 nacht verbleven in maart 2021
Reactie van Brand Experience Team op 19 apr 2021
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 – Ontzettend slecht

Dennis

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Just bas
Had to request to have the bed sheets changed because they were dirty, room as a bad odor.
1 nacht verbleven in januari 2021
Reactie van Brand Experience Team op 10 feb 2021
Greetings Dennis, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6