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Beoordelingen van Manaspark Deluxe Hotel

Manaspark Deluxe Hotel
Ölüdeniz, Fethiye, Mugla

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 29 van 72 beoordelingen" "
Gastenscore: 8 - Goed. 22 van 72 beoordelingen" "
Gastenscore: 6 - Redelijk. 13 van 72 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 72 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 72 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

8,0/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Erdem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beste hotel rond om öludeniz
Super top hotel alleen wifi verbinding was niet overal sterk genoeg.
3 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

Gary

2 nachten verbleven in maart 2024

6/10 – Redelijk

Ferhan

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
Mehr Schein als sein! Die Sauberkeit im Badezimmer lässt wünschen. Das Personal im Restaurant war sehr nett, dafür an der Rezeption Mittelmäßig. Auf fragen wurde Kurz und genervt geantwortet. Ist man nicht in der Urlaubs Session da, merkt man die mangelnde Motivation und den Service. Außerdem ist nichts vernünftig aufgebaut und somit kaum genießbar. Zimmer Steckdosen sowie die Terrassentür waren defekt und somit war auch die Sicherheit nicht gewährleistet.
6 nachten verbleven in maart 2024

8/10 – Goed

Adem

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Manaspark Deluxe Hotel op 1 feb 2024
Dear Guest;Thank you very much for choosing Manaspark Deluxe Hotel and for your nice comments about your accommodation experience. We always aim for better with our service approach focused on guest satisfaction every day.We would be very pleased to welcome you again in our hotel.Regards,

10/10 – Uitstekend

Emil

2 nachten verbleven in januari 2024
Reactie van Manaspark Deluxe Hotel op 1 feb 2024
Dear Guest;Thank you very much for choosing Manaspark Deluxe Hotel and for your nice comments about your accommodation experience. We always aim for better with our service approach focused on guest satisfaction every day.We would be very pleased to welcome you again in our hotel.Regards,

10/10 – Uitstekend

Osman

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Manaspark Deluxe Hotel op 1 feb 2024
Değerli Misafirimiz;Manaspark Deluxe Hotel'i tercih ettiğiniz ve konaklama deneyiminizle alakalı belirtmiş olduğunuz güzel yorumlar için çok teşekkür ederiz. Her geçen gün misafir memnuniyeti odaklı hizmet anlayışımızla, her zaman daha iyisini hedefliyoruz.Sizleri otelimizde tekrar ağırlamaktan büyük bir memnuniyet duyarız.Saygılarımızla,

2/10 – Ontzettend slecht

Beverley

Reisde met familie
Negatief: Voorzieningen
Family rooms are painfully noisy. They are below the restaurant which is open 8am until 9pm (the constant scraping chair noise from above excruciating), and next to the bar, which is open 9pm until 11pm. Avoid if you want rest and relaxation.
4 nachten verbleven in oktober 2023
Reactie van Manaspark Deluxe Hotel op 1 feb 2024
Dear Guest;Thank you very much for choosing our hotel and for taking the time to share your comments, which are important to us.As Manas Park management, which prioritizes guest satisfaction above all else, we would like to express our regret that you left our facility unhappy. We would like to sincerely state that this situation you have informed about is not our service quality standard. Your comments have been shared with the relevant units and hotel management. If you are considering spending your next holiday with us, please do not hesitate to contact us. I would like to inform you that we will do our best to ensure that you leave with better memories.We wish you nice and healthy days, with the hope of being able to serve you again.

10/10 – Uitstekend

Peter Allan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Really enjoyed our stay.everything was excellent and would recommend it to everybody
3 nachten verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Average but nothing great.
Staff friendly on contact but overall young and inexperienced. Found food to be very disappointing, often tasting stale or of no flavour. Rooms do need refreshing as of other reviews but were adequate. Maid left door open each day after cleaning and safe never worked after reporting 2 times. Didn’t find the stay matched the many high positive reviews.
7 nachten verbleven in oktober 2023

8/10 – Goed

Teresa

Reisde met partner
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Quiet area not too busy
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Janet

2 nachten verbleven in oktober 2023

6/10 – Redelijk

Firat

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Tired all over
I want to start with a summary: I can not recommend the hotel to anyone. Let me start with positives: Location and the view is amazing Pool near the snack bar is nice Some of the Food & Beverage team is trying hard (Samet & Kader) Negatives Standart rooms are staff accomodation level very very basic and tired furniture, tired bed linen & towels We tried to pay for an upgrade as soon as we have seen the room. Reception told us to come back next day we went next day they said next day and third day they said no upgrade available Hotel is tired and staff seems tired most of the staff were not smiling and most of the staff focus on tourists as we were Turkish only 2 youngster staff were helping us with drinks only if the restaurant is empty we were getting service from others Food was very basic, we stayed 6 days after second day we struggled to find anything different to eat. Breakfast selection was the same lunch & dinner starters most of the time same. We had fish most of the days. Entertainment was the worst. It was organized by a very loud guy he call himself bloody Erol he even have tshirts with his name written on. His sense of humour was very cheesy and basic english. As we were not interested we were trying to sit other pool side to relax after dinner but entertainment was so loud you can hear even from your room. Last night i had enough I went to reception to complain but they said we are not 5 star so we are not big enough to arrange you a quiet area.
6 nachten verbleven in september 2023

10/10 – Uitstekend

Talal-Mehdi

1 nacht verbleven in september 2023

10/10 – Uitstekend

William

7 nachten verbleven in september 2023

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023
Reactie van Manaspark Deluxe Hotel Guestrelation op 30 aug 2023
Dear Guest,First of all, thank you for choosing our hotel and for your rating.

8/10 – Goed

Shahid

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hidden gem. Amazing staff and quality food. Rooms could do with being updated a little. Would definitely return
7 nachten verbleven in juli 2023
Reactie van Manaspark Deluxe Hotel Guestrelation op 24 aug 2023
Dear Guest, We would like to thank you for choosing our facility for your stay and for taking the time to evaluate our hotel. We are happy to read that you liked our staff and hotel. It is a great pleasure for us to receive your comments that motivate us and make us feel positive and successful.We are happy to be part of a wonderful memory of your trip.We look forward to welcoming you here again soon.Regards,Manaspark Deluxe Hotel

10/10 – Uitstekend

György

1 nacht verbleven in juli 2023
Reactie van Manaspark Deluxe Hotel Guestrelation op 24 aug 2023
Hello,Thank you for the rating.

2/10 – Ontzettend slecht

Angela

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
5 nachten verbleven in juli 2023
Reactie van Manaspark Deluxe Hotel Guestrelation op 24 aug 2023
Dear Guest,First of all, thank you very much for taking the time to rate us and share your views. Constructive criticisms of our guests are as valuable to us as their positive reviews. Your views have been shared with our relevant departments and management. The main goal of all our team members is to increase our service quality by analyzing and constantly renewing the needs and expectations of our guests, to ensure guest satisfaction and to make it permanent.We will always be happy to welcome you in our hotel.

6/10 – Redelijk

Andrea

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
The whole hotel needs repainting, there are hazardous wooden planks sticking up everywhere. The bathroom had a disgusting smell all the time we were there. The food is 3 star at best will the same selection at every meal time and the drinks are watered down. The snack bar is the best thing, and the sunbeds and pool are good.
5 nachten verbleven in juni 2023
Reactie van Manaspark Deluxe Hotel Guestrelation op 24 aug 2023
Dear Guest,First of all, thank you very much for taking the time to rate us and share your views. Constructive criticisms of our guests are as valuable to us as their positive reviews. Your views have been shared with our relevant departments and management. The main goal of all our team members is to increase our service quality by analyzing and constantly renewing the needs and expectations of our guests, to ensure guest satisfaction and to make it permanent.We will always be happy to welcome you in our hotel.

8/10 – Goed

Haig

3 nachten verbleven in mei 2023

8/10 – Goed

Lindsey

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good entertainment, breakfast & great sunloungers
1 nacht verbleven in april 2023

6/10 – Redelijk

Cinar

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in maart 2023

4/10 – Matig

Antoinette

Reisde met een groep
Positief: Netheid
Negatief: Personeel en service
We didn't like that we did not recieve our booked room on arrival (Deluxe triple suite) for our short stay. They placed us in a standard room with only one bed we had to request a room with two beds and they gave us two rooms which was not satisfactory. The receptionist came across unhelpful and made us feel unwanted and ignored as she was taking calls and dealing with other guests while dealing with my room and standing here which i considered as rude. We were told breakfast is 8am - 11am. Next morning arrived to breakfast at 10.05am to then witness staff clearing all food at 10.30am and turned off coffee machine! Went to reception to let them know who then said breakfast ends at 10.30am but we asked why we were told 11am??? we asked if we could at least get a coffee they told to go to garden bar and will have to pay! Which we had to say breakfast was included in our booking. While at reception i had to ask when will we put into the suite we booked to told at 12noon. I have to say only helpful member of staff there was Hamit as he could see how upset we were with the treatment we recieved
3 nachten verbleven in februari 2023

2/10 – Ontzettend slecht

ibrahim

1 nacht verbleven in februari 2023

10/10 – Uitstekend

Emine

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles Bestens!
3 nachten verbleven in februari 2023
Reactie van Reservation Department op 2 mrt 2023
Thank you for your rating. Hope to see you next year...

6/10 – Redelijk

alan

Positief: Comfort kamer
not for me
hard work and limited food options but a good nights sleep in the end
1 nacht verbleven in december 2022
Reactie van Manaspark Deluxe Hotel Management op 21 jan 2023
Thank you for choosing us.We would love to welcome you again.

10/10 – Uitstekend

Shekhar

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A nice well located hotel
This is a nice and comfortable hotel, well located with a great view. It is on a hill, so, lots of up and down within the premises. breakfast is good. service is decent. more information could have been provided on the exact location of the room. cleanliness could have been better.
1 nacht verbleven in november 2022

10/10 – Uitstekend

ABDULLAH

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best
3 nachten verbleven in oktober 2022
Reactie van Sales Department op 18 okt 2022
Thank you for rating us... Hope to see next year again

6/10 – Redelijk

Lennox

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We booked a standard double room with a balcony via Expedia. I emailed specifically to ensure a balcony is included. Hoover, when we we got to the property we were provided with a room on the ground floor facing the kitchen. I went to the reception and the small girl who looks no older than 13 said we don’t have any rooms with a balcony so I asked to speak to a manager and then the manager stated that the only way you can get a Balcony is by upgrading your room to a deluxe room for an extra €55 which was a total inconvenience but due to it being my partners birthday I just paid. The food is good but the chefs use way too much oil. Quite a few options but could be more. I advise not to get the sea bass that the chef cooks right in front of you, he doesn’t know what his doing and he doesn’t know when it’s cooked. He served me a raw piece of fish that was literally frozen and raw inside. The young staff are amazing they are always on point they approach you and ask if you want anything and make conversations. They are always on the move and never stop. Especially one girl with blonde and brown shoulder length hair who made me and my partners experience an amazing one by making us feel welcome, she should definitely get promoted or a pay rise . Overall, the young staff work so hard whilst the managers just sit there and give orders instead of being real true leaders and get involved.
2 nachten verbleven in september 2022
Reactie van Manaspark Deluxe Hotel Guestrelation op 22 jan 2023
Dear Guest ;First of all, thank you very much for taking the time to evaluate us and share your views. Constructive criticisms of our guests are as valuable to us as their positive comments. Your views have been shared with our relevant departments and management. The main goal of all our teammates is to increase our service quality, to ensure guest satisfaction and to make it permanent by accurately analyzing and constantly renewing the needs and expectations of our guests.We will always be pleased to welcome you in our hotel.

8/10 – Goed

Cheryl

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel
Hotel is fine, staff all very nice and friendly and the hotel grounds are kept well. Pool area and ground all clean and tidy. Beds very hard, and I like a firm bed! Daytime entertainment non-existent. Maybe one game in the day (darts/table tennis) and that’s it. Evening one show at 21:30 for 30 mins. Food satisfactory, quite repetitive and as only one restaurant do have any other options but for the price we paid we can’t really complain. Walkable to Olu Deniz centre, can needed to Hisaronu (but only a few ££). Overall a nice week in the sun.
7 nachten verbleven in september 2022

10/10 – Uitstekend

Mrs Sheila

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Food was excellent and quality drinks
3 nachten verbleven in september 2022

8/10 – Goed

Brittney

3 nachten verbleven in september 2022

10/10 – Uitstekend

Bassel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice atmosphere, great view and location. Fun activities during the day and a nice show at night. I definitely recommend.
3 nachten verbleven in september 2022
Reactie van Sales Department op 6 sep 2022
Thank you for taking the time to share your valuable and nice comment with us.Hoping to welcome you again.

10/10 – Uitstekend

Oguz

3 nachten verbleven in augustus 2022
Reactie van Sales Department op 31 aug 2022
Merhaba ;Zaman ayırıp değerlendirmenizi bizler ile paylaştığınız için teşekkür ederiz. Sizleri tekrâr ağırlamak dileği ile..

10/10 – Uitstekend

Murat

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Güzel bir tatildi
Genel olarak mükemmel bir otel. Ancak oda temizliğinde personel yetersiz kalıyor bu sebeple oda biraz baştan sağma temizlenmisti, yatak ve yastık üzerinde bize ait olmayan saç tüy vb.. vardı, belki yapısal bir problem ama banyoda oluşan küf kokusu gibi bir koku nefes almayı bile zorluyor. Bu koku kapı kapatıldı bile odaya sızıyor, geceden sabaha çok rahatsız ediyor. Odamız Panaromik jakuzili odaydi, otelin konumu gereği otelin en aşağısında çok dik bir yokuşun dibinde. Belli bir yaşa sahip olan kişilerin havuzlara, restorana gidip gelmesi çok zor. Özellikle bu husus oda satılırken oda özelliklerinde belirtilmeli. Bu yapısal problemler hariç çok güzeldi, yemekler çok çok iyiydi, her türlü seçenek vardı.
3 nachten verbleven in augustus 2022

10/10 – Uitstekend

TAMER

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
görülmeye değer
Deneme amaçlı olarak 1 gün konaklama yaptık. ama gerçekten çok memnun kaldık. Burada en az 3 gün konaklama yaparak her şeyin tadı çıkarılmalı. tekrar mutlaka geleceğiz ve bu kez en az 3 gün olacak.
1 nacht verbleven in juli 2022
Reactie van Sales Department op 1 aug 2022
Tamer Bey Merhaba ; Vaktinizi ayırarak bu değerlendirmeyi sağladığınız için teşekkür ederiz. Sizleri tekrar misafir etmek dileği ile.

8/10 – Goed

Musa ibrahim

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Bra
Helt ok familj hotell, mycket barn skrik tyvärr
4 nachten verbleven in juli 2022
Reactie van Sales Department op 30 jul 2022
We are happy to be able to help you make the most of your holiday. Hoping to welcome you again.

10/10 – Uitstekend

lee

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing
Beautiful location, great food, amazing staff only thing, we stayed in a family room, it was perfect when with kids but there’s only air con in the double room so the connecting room door had to stay open or the kids got to hot
10 nachten verbleven in juli 2022
Reactie van Reservation Department -M op 30 jul 2022
Thank you for submitting your evaluation to us so that we can improve ourselves. Hoping to welcome you again. 🙌

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay very friendly staff, excellent food and drink.
14 nachten verbleven in juni 2022
Reactie van Sales Department op 30 jul 2022
We are happy to be able to help you make the most of your holiday. Hoping to welcome you again.

6/10 – Redelijk

Jan

Reisde met familie
Positief: Personeel en service
Anlage ist eigentlich hübsch mit sehr schöner Aussicht auf das Meer. Ziemlich abgenutzt. In den Zimmern keine ausreichende Beleuchtung. Frühstück mässig.
4 nachten verbleven in maart 2022

10/10 – Uitstekend

Rabiu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in maart 2022

8/10 – Goed

Mohammed

1 nacht verbleven in januari 2022

10/10 – Uitstekend

Berenice

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel muy bonito, agradable, cómodo. Lo recomiendo
1 nacht verbleven in november 2021

6/10 – Redelijk

Masa

Positief: Personeel en service
Negatief: Netheid, comfort kamer
2 nachten verbleven in november 2021

10/10 – Uitstekend

IULIIA

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Очень красивый отель. До пляжа ездит автобус, но очень не удобное время. Еда вкусная)))
2 nachten verbleven in oktober 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff and workers were the best part of our trip, they were really friendly and helpful to all of us. The part we did'nt like to much was not to much entertainment even when restrictions were lifted, no beauty saloon, massages.
7 nachten verbleven in mei 2021
Reactie van Guest Relation Dept. op 16 jun 2021
Thank you for sharing your experiences with us. We believe that every guest experience improves us. Due to the pandemic process, unfortunately, we have to apply some restrictions for your health. We hope this process ends and we welcome you again on healthy days.

2/10 – Ontzettend slecht

Nicola

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dirty & not as described
This hotel has clearly photoshopped its pictures, I didn’t get the room i booked but a room with small double bed and 2 single beds. The room was filthy snd the sheets were so rough. Work on the decking directly outside the room started at 8.30-9am with drilling and sawing. If you are not open in the closed season dont sell your rooms
2 nachten verbleven in februari 2020
Reactie van Manaspark Deluxe Hotel Guestrelation op 22 jan 2023
Dear Guest ;First of all, we would like to thank you on behalf of the Manas Park Deluxe Hotel family for your comments. We would like to inform you that the views you have expressed here have been shared with the relevant departments and senior management.We see that your dissatisfaction comes to the fore during your stay. You can be sure that we will do detailed research on the issues you mentioned and take them into consideration as Manas Park management when necessary. We are sorry that we could not meet your expectations during your stay. We will always be pleased to welcome you in our hotel.

8/10 – Goed

Sinan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property. The vibes as soon as you enter is amazing. Staff are even better. Great and amazing staff Murat in the restaurant who took great care of us and made us feel home. He made our stay even better : )
2 nachten verbleven in november 2019

6/10 – Redelijk

Muhammed

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Otel Güzel Ama Değerlendirilemiyor.
Otel de üç gün delux oda için rezervasyon yaptırdık ve gittiğimizde zorla standart vasat bir odada kalmak zorunda kaldık ilk gün çünkü delux odada yer kalmadığını söylediler. İlk gün haricinde güzeldi yemekler iyidi otelde genel anlamda güzeldi sadece yönetimde sorun var sanırım çünkü defalarca temizlik istedik gelmedi en son kendim gidip kat görevlisine söyledim bilmiyorum otel hakkında karmaşık düşünceler içindeyim. Daha dikkatli olsalar ve resepsiyon daki görevli kişiler biraz daha insiyatif kullansalar ve otelde kalan kişilerin isteklerine biraz daha kulak verilse daha iyi olur. Etkinlikler, yemek, otel konumu güzeldi. Tur gezilerine katılmak isteyenlere tavsiyem otelde satılan tur fiyatları ile dışarıda satılan tur fiyatları arasında baya fiyat farkı var bence dışarıdan alın baya uygun oluyor ve hepsi aynı tur teknelerine götürüyor siz sadece fazla para ödediğinizle kalıyorsunuz dışarıdan tur satın alınca gelip alıyorlar aksamda bırakıyorlar. Son olarak lütfen standart odaların olduğu binayı yıkın ve yeniden yapın yada yenileyin yanı otelin geri kalan kısımları çok iyi standart odaların olduğu bina otelin kalitesini çok düşürüyor.
3 nachten verbleven in juli 2019