Hotels met zwembad in Ffair-fâch

'TV not working. Dated room but comfortable and perfectly acceptable. Very basic breakfast. Spa with 75% of facilities operational.'

'Clean room, very helpful attentive staff. The amenities were those expected of a b&b. Our only qualms about our stay was there was no offer of remuneration re: the boiler having broken down.'

'Rubbish was found all over the floor (plastic nails, bottle of water under the dressing table, half eaten cookie), bed extremely uncomfortable, food in the restaurant salty(when sent back the tone was like I was asking for more food, rather than trying to rectify error politely), no idea how this place is 4star, would never go back. Spa just re-opened after refurb, but works still going on, debri everywhere, smell of silicone in the changing room revolting. Staff on reception and spa lovely. '

'Very dirty carpets everywhere. Worn out rooms. Beds felt dirty. Noisy. Food ok ish, big portions, comfort food only. Not good for kids, nothing to do. No access to sports facilities. Felt unsafe. Friendly staff!'