When we first arrived - the counters, floors and tables were still dirty. Crumbs on the table, counters were sticky and the cabinets definitely needed to be wiped down. The back patio had so much snow and ice (with a wicker patio table and umbrella frozen to the deck) we couldn't walk out back and let the dogs outside. One of the reasons for staying there was to have a backyard to let the dogs out into. There was still a Christmas tree and decorations up in the living room. The front room rug curled up in 2 places so we had to move some furniture to keep it laying down so no one would trip. The garbage can was completely full when we arrived and also had 2 large bags of garbage sitting in the garage. Would not return to this VRBO.