Dear BhavinGood afternoon and thank you for taking the time to share your feedback with us after your recent stay. Your comment regarding limited vegetarian options is noted and will be shared with our Executive Chef for his review. We trust that this will not deter you from visiting us again in the near future.Kindest Regards

Dear CharlesGood afternoon and thank you for sharing your feedback with us after your recent stay. We are delighted that we have exceeded all your expectations with regards to the team on property, the great rooms, the high-end bathrooms and our beautifully maintained gardens. We trust that we can look forward to welcoming you back again soon.Kindest Regards

Dear Rameez,Good morning and thank you for taking the time to share your feedback with us after your recent stay at our resort. We are delighted to read that you found the team accommodating, the overall facility clean and the room awesome. We look forward to being able to welcome you back soon.Kindest Regards

Dear JEAN MARIE et NOELLE,Good morning and thank you for taking the time to give us a rating after your recent visit. We are delighted to see that we met all your expectations, and we look forward to being able to welcome you back again in the future.Kindest Regards

Dear CigdemGood afternoon and thank you for taking the time to share your feedback with us after your recent visit to our Hotel, it is much appreciated. We are delighted to see that you had a good stay and we look forward to welcoming you back again in the not-too-distant future.Yours sincerely

Dear PierreGood morning and thank you for taking the time to share your feedback with us after your recent visit. We are pleased that you enjoyed your stay with us, and we hope to be able to welcome you back again int he not too distant future.Yours sincerely

Dear Erline Schroder,Greetings from the Hilton Mauritius Resort & Spa!Thanking you for choosing our resort for your recent stay and taking time to rate us on Expedia.We are thrilled to receive your generous rating and delighted that you enjoyed you vacations with us.We are looking forward to welcoming you in a not too distant future.Stay safe!Sincerely,Jacques BruneGeneral ManagerHilton Mauritius Resort & Spa

Dear Christine,Greetings from the Hilton Mauritius Resort & Spa!Thanking you for choosing our resort for your recent stay and taking time to share your experience on Expedia.We sincerely appreciate your feedback and are very sorry we fell short in meeting and exceeding your expectations of an exceptional stay. Rest assured that your comments with regards to the issue encountered with the welcoming, no hot water in the room as well as the replenishment of the in-room amenities has been shared with our team as we continually work to improve our guest experience. We hope you will consider staying with us in the future and allowing us the opportunity to restore your faith in our hotel. Thank you again for your time and feedback.Sincerely,Jacques BruneGeneral ManagerHilton Mauritius Resort & Spa

Dear Joanne,Greetings from the Hilton Mauritius Resort & Spa!Thanking you for choosing our resort for your recent stay and taking time to share your experience on Experience.We are truly heartened to receive your generous rating and delighted to hear that you enjoyed your stay with us specially the team.We are looking forward to welcoming you in a not too distant future.Sincerely,Jacques Brune General ManagerHilton Mauritius Resort & Spa

Dear Nazakat,Good morning and thank you for taking the time to share your feedback with us after your stay. We are pleased to see that we met all your expectations and look forward to having you stay with us again in the not too distant future. Stay safe.Kindest Regards

Dear Majid,Good morning and thank you for sharing your feedback with us after your recent stay. We are delighted to see that you had a great, relaxing and unforgettable vacation. We trust that we can look forward to welcoming you back again in the not too distant future. Stay safe.Kindest Regards

Dear Alexandre, Good morning and thank you for taking the time to share your feedback with us after your recent stay. We are pleased to see that we met most of your expectations and we look forward to welcoming you back again in the not too distant future. Stay safe. Kindest Regards

Dear Elisabeth Good morning and thank you for taking the time to share your feedback with us after your recent stay. We are delighted to see that we exceeded all your expectations and we hope that we are going to be able to welcome you back again in the not too distant future. Stay safe. Kindest Regards

Dear Kunda, Good morning and thank you for taking the time to share your feedback with us after your recent stay. We are pleased to see that we met all your expectations during your stay. We hope that we will be able to welcome you back again in the not too distant future. Stay safe. Kindest Regards

Dear Thomas, Good morning and thank you for taking the time to share your feedback with us after your recent stay. We are delighted to see that we exceeded all your expectations and we look forward to being able to welcome you back again in the not too distant future. Stay safe. Kindest Regards

Dear Raul Good morning and thank you for taking the time to share your feedback with us. We are saddened to read that we did not meet your expectations during your visit. Please accept our sincerest apologies for any inconvenience caused. We trust that what you experienced will not deter you from visiting us again in the future. Stay safe. Kindest Regards

Dear Adeel, Good evening and thank you for taking the time to share your feedback with us after your recent stay. We are delighted to see that we exceeded all your expectations, especially the team on property who were extremely welcoming, accommodating and friendly. We are also pleased to read that you enjoyed the food options from our 3 restaurants. We trust that we can look forward to welcoming you back again in the near future. Stay safe. Kindest Regards

Dear SIMONE, Good morning and thank you for taking the time to share your feedback with us after your recent stay. We are delighted to see that we exceeded all your expectations. We look forward to being able to welcome you back again in the not too distant future. Stay safe. Kindest Regards

Dear Yvonne Agatha Deborah, Good morning and apologies for our delayed response. We are pleased to see that we met your expectations during your visit and that you found the team extremely helpful, your room excellent and the hotel in a great location. We look forward to welcoming you back next time you travel to Mauritius. Stay safe. Kindest Regards

Dear Hayley, Good morning and thank you for your most generous feedback after your recent visit to Hilton Mauritius Resort & Spa. We are delighted to see that we exceeded your expectations with regards to the team on property, especially the team at the Hibiscus Bar. We look forward to welcoming you back in the not too distant future. Stay safe. Kindest Regards

Dear Florian, Greetings from the Hilton Mauritius and thank you for taking the time to share your feedback with us after your recent visit to our Hotel, it is truly appreciated. We are delighted to see that we exceeded all your expectations and that you especially shown your appreciation to our staff who are very friendly and accommodating as well as our beautiful property. We trust that we can look forward to welcoming you back again in the not too distant future. Thank you and kindest regards Rajoo Doobree Front Office Manager

Dear Mrs Angelina, Greetings from Hilton Mauritius Resort and Spa! Thank you for taking the time and sharing your experience about your stay at our resort. Your feedback is really appreciated. We are sorry to read that you were not totally with your overall hotel experience and that our resort is partly need of renovation. Furthermore, with regards to the dirty furniture please note that we have already escalated the issue to the concerned department for corrective actions. Once again, please accept our sincere apologies for the inconveniences and it is through your constructive feedbacks that we can improve our services. We thank you for staying with us and hope to have the opportunity to welcoming you back in a near future. Yours Sincerely, Rajoo Doobree Front Office Manager

Dear Assem, Greetings from Hilton Mauritius Resort & Spa! Thank you for taking the time to reply to the Hilton online survey and to share your experience about your stay at our resort. We are glad to read that you were extremely satisfied with your stay at our resort, especially for the service and hotel complex. Rest assured that we have shared your appreciation comments to all Team Members. We look forward to welcome you back to our resort. Yours sincerely Rajoo Doobree Front Office Manager

Dear Shlomo, Greetings from Hilton Mauritius Resort & Spa! Thank you for taking the time to share your experience about your recent stay at our resort, your feedback is greatly appreciated. We are glad to read that you had an awesome stay with. Meanwhile, we look forward to welcome you back soon. Yours sincerely, Rajoo Doobree Front Office Manager

Dear Dwight, Greetings from Hilton Mauritius Resort & Spa! Thank you for taking the time to share your experience about your recent stay at our resort, your feedback is greatly appreciated. We are glad to read that you had an excellent stay with us. Meanwhile, we are already eager to welcome you back soon. Yours sincerely, Rajoo Doobree Front Office Manager

Dear Urs Michael, Greetings from Hilton Mauritius Resort & Spa! Thank you for taking the time to share your experience about your recent stay at our resort, your feedback is greatly appreciated. We are glad to read that you were satisfied with our services. Meanwhile, we look forward to welcome you back soon. Yours sincerely, Rajoo Doobree Front Office Manager

Dear Kristina, Warm Greetings from Hilton Mauritius Resort & Spa! We thank you for your honest feedback and we would like to sincerely apologize for the inconvenience caused. All your points have been escalated to the relevant department heads for investigation. We hope that your experience at our resort will not affect your overall impression of our property and that you will give us the opportunity to welcome you again at the Hilton Mauritius Resort & Spa. Sincerely yours, Jacques Brune General Manager Hilton Mauritius Resort & Spa

Dear Ana, Warmest greeting from Hilton Mauritius Resort & Spa Thank you for taking the time to rate our resort. We really appreciate it! We look forward to welcoming you back in the near future. Yours Sincerely, Jacques Brune General Manager Hilton Mauritius Resort & Spa

Dear Arina, It has been a pleasure for us to read your positive review following your stay in our resort. We are very delighted that we lived up to your expectations and hope that we will be able to continue providing you with memorable service. We look forward to welcoming you back at the Hilton Mauritius Resort & Spa. Yours faithfully,

Dear SalmiM, Thank you for taking the time to share your feelings following your stay in our resort. I am pleased to note that you enjoyed your vacation with us and that we lived up to your expectations. I hope you will give us the opportunity to welcome you again in beautiful Hilton Mauritius Resort & Spa in the near future for another memorable experience. Yours sincerely

Dear Guest, Thank you for taking the time to share your experience about your recent stay at the Hilton Mauritius Resort & Spa. We are so glad to hear that you had an amazing time with us and that you loved all aspects of your stay. We strive to give the best service to create memorable moments for our guests during their stay and going through your comments, it make us believe that we have solidly achieved this goal. We certainly hope that future plans will bring you back to stay with us for another unforgettable experience. Yours faithfully,

Dear Guest, We are sorry to read that we did not meet your expectation during you stay and we completely understand your disappointment. Thank you for sharing such a detailed review, as the comments you have provided are constructive, as they allow us to check on our operations and more importantly, they help us to fine-tune our services for you and our future guests. We hope that your experience in our resort will not affect your overall impression of our property and that you will give us the opportunity to welcoming you again at the Hilton Mauritius Resort & Spa for a better resort experience. Sincerely yours,

Dear Corina, Warmest Greeting from Hilton Mauritius Resort & Spa We are delighted to hear that you had a wonderful stay in our property and that you appreciated the hospitality service of our team members towards you. We hope to see you soon Regards

Dear NL Jaffa, Thank you very much for your fantastic review, ew greatly appreciate it! We look forward to welcoming you again in the near future. Kind Regards

Dear Johan, Thank you very much for your ratings, we greatly appreciate it. We hope to have the pleasure to welcoming you again in the near future. Your Sincerely,

Dear Gideon, Thank you very much for taking the time to rate our resort following your recent stay, we greatly appreciate it! We hope to have the pleasure to welcoming you again in the near future. Kind Regards

Dear Magnus, Warmest Greeting from Hilton Mauritius Resort & Spa. We are very concerned about the various shortfalls you described and we completely understand your disappointment. Thank you for sharing such a detailed review, as the comments you have provided are constructive, as they allow us to check on our operations and more importantly, they help us to fine-tune our services for you and our future guests. Please accept our sincere apologies for these shortfalls and rest assured that your constructive remarks has been shared with our Executive team for immediate reviews in order to avoid re-occurrence in the future. We hope that your experience in our resort will not affect your overall impression of our property and that you will give us the opportunity to welcoming you again at the Hilton Mauritius Resort & Spa for a better resort experience. Sincerely yours,

Dear Jean-Philippe, Thank you very much for taking the time to share your experience following your recent stay in our resort. We have taken good note of your constructive remarks as it is through the feedback of our guests that we are able to understand better the customer’s experience and will certainly help us to improve and further maintain our service standard. Thank you again for sharing your feelings with us, we look forward to welcoming you again in the near future. Yours faithfully,

Dear Guest, Warmest greeting from Hilton Mauritius Resort & Spa! Thank you for taking the time to rate our resort following your recent stay with us. We hope that you had a great time with us, and hope to welcoming you in the near future. Kind Regards

Dear Guest, Thank you for your ratings, we greatly appreciate it! We look forward to welcoming you again in the near future for another memorable experience. Kind Regards

Dear Massimo, Thank you very much for taking the time to rate our resort following your recent stay with us. We hope that you had a wonderful time with us and look forward to welcoming you again in the near future. Kind Regards