We would definitely consider renting this property again. The views are breathtaking, the location is stellar, and the layout works well for multiple couples and kids. There are multiple extra fees to be aware of: per person city tax, utility charges ( 8 days and over), extra linens and towels. Apartments Florence staff are easy to communicate with and respond to requests. The fireplace remote was missing for our entire stay; it would have been nice to enjoy the fire. The kitchen has many plates, glasses, and sets of silverware. We cooked a few times and wished there were more baking dishes. The refrigerator is larger than most in Europe. Washer and dryer is a combination machine; we mostly used to wash then dried items on the rack. The building is very quiet and secure. It was the perfect spot for our holiday reunion. Thank you.