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Beoordelingen van Brunelleschi Hotel

4 out of 5
Brunelleschi Hotel
Piazza Santa Elisabetta 3, Florence, FI

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 402 van 554 beoordelingen" "
Gastenscore: 8 - Goed. 110 van 554 beoordelingen" "
Gastenscore: 6 - Redelijk. 23 van 554 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 554 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 554 beoordelingen" "

9,6/10

Netheid

9,2/10

Personeel en service

9,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2019
Reactie van Claudio Catani op 10 nov 2019
Dear Guest , Thank you for having chosen our hotel; we recognize that you have choices when you travel and we thank you again for your stay with us. We are more than happy to learn that you habve enjoyed your experience at the Brunelleschi ! We invite you to visit our Hotel Facebook Page or the magazine in our website to be kept up to date on latest news. With my warmest regards, Claudio Catani General Manager

10/10 – Uitstekend

M, Breda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heerlijk hotel!!
Mooi hotel, smaakvolle afwerking met oog voor detail. Uiterst vriendelijk personeel. Meer dan perfecte locatie, midden in het centrum. En met gesloten ramen geen last van mogelijke drukte op straat.

10/10 – Uitstekend

ktesser, Lelystad

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location, perfect hotel
The hotel is located at indeed the heart of firenze, the staff is very professional, the room was of good quality, the overall experience was very good.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Aangenaam verblijf
Ben hier geweest in het pinksterweekend van 2012. Goed hotel, het gebruik van de overdekte parkeerplaats is prettig als je een auto bij je hebt. Goed ontbijt.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch hotel, prima locatie
We hebben echt een heerlijk verblijf gehad in het Brunelleschi. Het hotel ligt perfect in het centrum, precies tussen de Dom en Pallazo Vecchio. Ideaal dus. Kamers zijn heel mooi, schoon en compleet ingericht. Service in het hotel is erg goed, één van de receptionisten is Nederlands. Speciaal vermelden waard: het ontbijt! Zeer uitgebreid. Kortom, een hotel in wellicht een iets hogere prijsklasse dan andere hotels, maar het is elke cent waard!!!

10/10 – Uitstekend

Benjamin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel. Best location in Florence, 5 mins away from all major sites. Staff was amazing
2 nachten verbleven in april 2024

10/10 – Uitstekend

Miguel, miami

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best hotel in Florence , super friendly staff excellent location , and Sergio ….!!!
2 nachten verbleven in april 2024
Reactie van . op 6 apr 2024
Dear Guest, Thank you so much for sharing your experience at the Hotel Brunelleschi with us. All information and details that you have given are precious to us.It is such an honor for us to read your lovely review and we are delighted that you have chosen Hotel Brunelleschi for your stay in Florence. We are more than happy that you have appreciated the location and the style of Hotel Brunelleschi, so close to the most Florentine Masterpieces, shops and restaurants.Thank you as well for your kind words in regards to the service received for our Team. We are committed to offer a personalized and remarkable experience, making feel our guests at home and your feedback is for us the most precious reward. We will be happy to welcome you again at our Hotel Brunelleschi and invite you to visit our Hotel Facebook Page or the magazine in our website to be kept up to date on latest news.With my warmest regards Carla BalliGuest relation

10/10 – Uitstekend

Ian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023
Reactie van . op 18 jan 2024
Dear Guest,thank you for your reviews, it's a very pleasure for us! looking forward to welcoming you at our Hotel in the next future, do not hesitate to contact us for all the information you may need and we send you our warmest regards.Carla BalliGuest relation

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just an amazing property! The front desk staff deserve 5 Gold Stars! We felt so welcomed and safe. They helped us immensely, even in making an appointment with a local barber and walking us across the street to introduce us to them. This level of service is why they have my loyalty.
7 nachten verbleven in december 2023
Reactie van . op 18 jan 2024
Dear Guest, Thank you so much for sharing your experience at the Hotel Brunelleschi with us. All information and details that you have given are precious to us.It has been our pleasure to have you with us at Hotel Brunelleschi.We are delighted to read that you had a wonderful stay.Thank you very much as well for you kindest feedback in regards to Brunelleschi’s Team. It is our daily effort to exceed guest’s expectation.We do trust in welcome you again soon at the Hotel Brunelleschi , Your Home in Florence and we remain at your complete disposal for all the information you may need.Kindest Regards,Carla BalliGuest Relation

6/10 – Redelijk

Florinda

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Just ok for me, small historical, lobby had a nice quiet ambiance, staff were all nice.& professional. Areas of hotel were tired, often saw the maintenance & room carts out in open on way to room. Reserved superior exec. Got the deluxe room told that was the next level up(?) I didn’t confirm at check in so my issue, the Rm was decent size, bathroom big but aging areas noted. No full mirror-if you moved bedside lamp you could see your attire. Wi-Fi slow and not secure in rm. TV was huge, programming & remote was not user friendly for EN. We mentioned it our 1st day but did same thing next day. if we could figure out how to turn on English subtitles, that would have been super. The waters, candles great perk, and Rm attendants were excellent!! Osteria dining was avg,, staff nice & professional, decor pretty. Food, drink good. Being seated for 2 person right next to ugly ac, very close to lobby entrance ambiance crippled ambiance. At least AC was not running. No table we could move to during our seating time. We’ve seen places in town had encased this type of standing unit-i saw a mirror cover that would totally go with decor.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Angel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente lugar
2 nachten verbleven in november 2023

10/10 – Uitstekend

Jose Manuel

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Todd

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Defined, Professionalism, History all in one
2 nachten verbleven in september 2023

6/10 – Redelijk

andrea

Positief: Netheid, personeel en service
1 nacht verbleven in september 2023

8/10 – Goed

Berri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel and staff near attractions

10/10 – Uitstekend

margolyn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, service and hotel !
2 nachten verbleven in september 2023
Reactie van Ambra op 11 sep 2023
Dear Guest,First of all we would like to thank you very much for sharing your experience at Brunelleschi Hotel with the Expedia community, this allows us to improve our daily efforts to reach our Guests' expectations. Our daily efforts are dedicated to make the stay of our Guests unforgettable and your happiness is for us the most important prize. We look forward to welcoming you back to the Brunelleschi Hotel, your home in Florence is waiting for you.Warmest Regards Ambra AgostiniGeneral Manager Assistant

10/10 – Uitstekend

Tara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was a lovely, five star hotel right in the center of Florence by the Domo. The location could not have been better. The hotel was just lovely. The room was on the small side but I did not expect more from a city hotel. The front desk people were very friendly and helpful with anything we needed. This was a true five star and I’m giving that by US standards for a city hotel. Breakfast was excellent.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Courtney

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Superb. Luxe in Florence
Superb. Excellence in everything -- accommodations, amenities, service (best in Florence), location, food and drinks, historical museum. 5 star services sets this hotel above all.
2 nachten verbleven in juli 2023
Reactie van Ambra op 11 sep 2023
Dear Courtney,it has been a pleasure to have welcomed you as our guest during your stay in Florence! We are pleased to have fully meet your expectations and make you feel home away from home.Our daily effort is to make our Guest happy, it is the most important prize for us.Thank you for the precious words spent for our Staff, we will share with all of them, it helps us to improve our dailiy commitment.We look forward to welcoming you back to the Brunelleschi Hotel as soon as possible!We wish you a pleasant day.Brunelleschi HotelAmbra AgostiniAssistant General Manager

10/10 – Uitstekend

Michael, New York

4 nachten verbleven in augustus 2023
Reactie van Ambra op 11 sep 2023
Dear Mr. Michaelfirst of all we want to thank you for you recognize us the 5 point of quality of expedia.com, this allows us to improve our commitment every day.Looking forward to welcoming you soon at the Brunelleschi Hotel for your next stay in Florence, warmest regardsAmbra AgostiniAssistant to the General Manager

10/10 – Uitstekend

Charles

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Page

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great loction restaurants within 1 minute walk Staff went above and beyond to make us feel welcome
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Savitri

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic stay with even better customer service from the staff members. Couldn’t have asked for a more central location. Staff was also able to book last minute visits to popular museums despite the peak season. Highly recommend on all fronts.
1 nacht verbleven in mei 2023

8/10 – Goed

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Be Sure to Get Room You Want but all On 1 Level!
Room left a lot to be desired. On the positive we had 360 degree view and a great mattress and linens. However, it did require 2 elevator rides and 2 flights of steps. As an aside, we left our passports in room and drove 3 hours to Rome. Concierge called and arranged driver to bring our passports in time to make flight!!!
3 nachten verbleven in mei 2023

6/10 – Redelijk

Cosimino

Reisde met partner
Positief: Netheid
The hotel in general is nice and the staff is friendly and helpful. Did not receive the VIP benefit after requesting it.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

Jan

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Outstanding Hotel. Highly recommend!
3 nachten verbleven in april 2023

6/10 – Redelijk

Elizabeth

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
I really wanted to love this property, but I felt at $600 a night, it deserves an honest review. The staff is friendly and the hotel is absolutely stunning. Our problem was really with the housekeeping. My son and I were traveling together and requested twin beds. The beds were so uncomfortable that we flipped back and forth all night, both waking up with a sore back. The pillows were lumpy, which I don’t understand in this day and age. Why not replace with higher quality? It’s such an easy fix. On day 2, we ran out of toilet paper in our room. I can honestly say, that’s the first time I’ve ever had that happen at a hotel. The last morning, my son did the look under the bed to make sure we didn’t leave the stray sock behind and he said “uh-oh…pretty dusty under here” I would probably never leave a review like this, but at this price point, it really needs to be mentioned. I loved the hotel and will likely stay there again, but management should revisit the facility maintenance.
3 nachten verbleven in april 2023

8/10 – Goed

Elpidio

1 nacht verbleven in april 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect location in Historic Florence!
Perfect location in Historic Florence. Excellent accommodations and service. Guided us to the location thru the tight city streets. Drove our car to off-site parking.
4 nachten verbleven in april 2023

10/10 – Uitstekend

debbie

3 nachten verbleven in maart 2023

10/10 – Uitstekend

Laurie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
From the moment we arrived until we checked out, our stay was very pleasant! The staff was very friendly! Room was great!
8 nachten verbleven in maart 2023

10/10 – Uitstekend

Deborah

1 nacht verbleven in maart 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2023

10/10 – Uitstekend

julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my 4th time staying here and I just love it! Great staff -wonderful location - room was awesome! I will return!
2 nachten verbleven in februari 2023

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's two quiet streets off the main avenues to the Duomo - it's quiet, has a museum in the basement and the breakfast buffet was amazing. Hearing the bells from the Tower was a plus! A very very Florence experience, walkable to all the sights - friendly staff
2 nachten verbleven in februari 2023

10/10 – Uitstekend

Doris

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fabulous hotel
Absolutely lovely hotel. The concierges and front desk staff are incredible. Perfectly located to all the attractions in Florence. Near great restaurants. Wouldn’t think of staying anywhere but here in my next visit.
7 nachten verbleven in januari 2023

10/10 – Uitstekend

Allison

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Indulgent and worth it
Lovely stay in Florence. We had a room close by that didn’t suit us so we decided to splurge and upgrade to luxury accommodations for our last few days. Worth it! Cordial, welcoming and professional service, beautiful and comfortable room, impeccable cleanliness and a fabulous location. Recommended!
3 nachten verbleven in januari 2023

10/10 – Uitstekend

Varun

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved the room upgrade with Expedia VIP. Unbeatable view of the Duomo and close to all the main attractions. Rooms are very clean and comfortable. Parking is a bit tricky at the hotel but otherwise no complaints. We’ve stayed here twice and would love to come back again!

10/10 – Uitstekend

Rosemary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2022

10/10 – Uitstekend

Esther, HAMILTON

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was perfect - we could walk everywhere! Service, cleanliness, everything was exceptional!
1 nacht verbleven in september 2022

10/10 – Uitstekend

Karl, Vaudreuil-Dorion

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel in a perfect location! The staff were great and helpful!
2 nachten verbleven in september 2022

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our stay was fabulous. The hotel was beautiful and centrally located to everything The most terrific part was our new friend Paulo at the front desk. He was very kind, and went out of his way to help us with one of our most favorite tours in a Fiat 500. We fell in love with Italy and will be back.
3 nachten verbleven in september 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was spectacular
2 nachten verbleven in september 2022

10/10 – Uitstekend

Stefano

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022

10/10 – Uitstekend

David

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is centrally located to many attractions. Staff was very helpful and kind. Restaurant staff nice, polite, and friendly. Room clean.
2 nachten verbleven in september 2022
Reactie van Stefano Lodi op 22 sep 2022
Dear Guest , Thank you for having chosen our hotel; we recognize that you have choices when you travel and we thank you again for your stay with us. We are more than happy to learn that you are enjoying your experience at the Brunelleschi ! We invite you to visit our Hotel Facebook Page or the magazine in our website to be kept up to date on latest news. With my warmest regards, Stefano Lodi General Manager

10/10 – Uitstekend

Josh

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Service is second to none. Wow. Location excellent. No need to look elsewhere.
2 nachten verbleven in augustus 2022
Reactie van Ambra Agostini General Manager Assistant op 19 sep 2022
Dear Mr. Josh,First of all we would like to thank you very much for sharing your experience at Brunelleschi Hotel with the online community, this allows us to improve our daily efforts to reach our Guests' expectations. Our daily efforts are dedicated to make the stay of our Guests unforgettable and your happiness is for us the most important prize. All the staff is grateful for the words you have spent for them.We look forward to welcoming you back to the Brunelleschi Hotel, your home in Florence is waiting for you.Warmest Regards Ambra AgostiniGeneral Manager Assistant

10/10 – Uitstekend

Danielle, Virginia Beach

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2022

10/10 – Uitstekend

Adam

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an excellent stay! The hotel, the staff and location is FIVE STAR plus! Most definitely will return as a gust to the hotel and to Beautiful Firenze! Amore!
2 nachten verbleven in juli 2022
Reactie van Stefano Lodi op 29 jul 2022
Dear Guest , Thank you for having chosen our hotel; we recognize that you have choices when you travel and we thank you again for your stay with us. We are more than happy to learn that you have enjoyed your experience at the Brunelleschi ! We invite you to visit our Hotel Facebook Page or the magazine in our website to be kept up to date on latest news. With my warmest regards, Stefano Lodi General Manager

10/10 – Uitstekend

Punit

3 nachten verbleven in juli 2022
Reactie van Stefamo Lodi op 14 jul 2022
Dear Guest , Thank you for having chosen our hotel; we recognize that you have choices when you travel and we thank you again for your stay with us. We are more than happy to learn that you have enjoyed your experience at the Brunelleschi ! We invite you to visit our Hotel Facebook Page or the magazine in our website to be kept up to date on latest news. With my warmest regards, Stefano Lodi General Manager

10/10 – Uitstekend

Rafael

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We spent a week in Italy. This was the place that we most enjoyed
2 nachten verbleven in mei 2022
Reactie van Stefano Lodi op 10 jun 2022
Dear Guest , Thank you for having chosen our hotel; we recognize that you have choices when you travel and we thank you again for your stay with us. We are more than happy to learn that you have enjoiyed your experience at the Brunelleschi ! We invite you to visit our Hotel Facebook Page or the magazine in our website to be kept up to date on latest news. With my warmest regards, Stefano Lodi General Manager

10/10 – Uitstekend

Robin, Tokyo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Truly wonderful
1 nacht verbleven in mei 2022
Reactie van Stefano Lodi op 14 jul 2022
Dear Guest , Thank you for having chosen our hotel; we recognize that you have choices when you travel and we thank you again for your stay with us. We are more than happy to learn that you have enjoyed your experience at the Brunelleschi ! We invite you to visit our Hotel Facebook Page or the magazine in our website to be kept up to date on latest news. With my warmest regards, Stefano Lodi General Manager