Bar (ter plaatse)
Beschikbaarheid controleren

Beoordelingen van Eden Rock Resort

4 out of 5
Eden Rock Resort
Via Clemente Biondetti 7, Florence, FI

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 83 van 97 beoordelingen" "
Gastenscore: 8 - Goed. 11 van 97 beoordelingen" "
Gastenscore: 6 - Redelijk. 2 van 97 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 97 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 97 beoordelingen" "

9,8/10

Netheid

9,8/10

Personeel en service

9,4/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super leuk hotel tegen een berg aangebouwd.
Prachtig gelegen hotel tegen een bergwand aan. Fantastische ontvangst door het personeel. Kamers zijn erg ruim en mooi ingericht. Personeel is bijzonder vriendelijk. We hebben erg genoten en zullen zeker terugkomen.

10/10 – Uitstekend

Nancy

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
All of the staff at Eden Rock Resort are fantastic! Such a special place. The staff was helpful at all times and always went above and beyond. Truly, they were amazing!
5 nachten verbleven in maart 2024

10/10 – Uitstekend

Jamie

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very relaxing stay and fantastic views of the mountains. Close enough to the city but also far enough to escape the hustle
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Nancy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We loved it here. Our rooms were beautiful and we enjoyed using the pool. It was easy to catch a bus into Florence and the managers were really helpful with all of our questions. Finally, we loved the breakfast each morning, and we enjoyed a nice dinner poolside our first night.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great clean safe accommodations with stunning views of Florence. The pool was great for the kids and the onsite restaurant and staff were amazing.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Barbara

Reisde met familie
Positief: Netheid, comfort kamer
2 nachten verbleven in mei 2023

4/10 – Matig

VALERIA, Miami

Reisde met een groep
Unfortunately it is very difficult to find the property, we spent 90 minutes driving around. When we finally got there we encountered zero empathy for the pain to reach them, the room didn't have the specifications required (separate beds) and we didn't feel welcomed. We decided not to stay and left.

10/10 – Uitstekend

Andrew

Positief: Voorzieningen, staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2022

10/10 – Uitstekend

Katri

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Erinomainen palvelu, ensimmäinen paikka Italiassa jossa oli hiljaista ja rauhallista.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Jason

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property was stunning. Amazing views of Florence and beautiful property. Out of the busy city and only a few minutes in to town. The staff were very friendly and helpful.
3 nachten verbleven in oktober 2022

10/10 – Uitstekend

ILAN

Positief: Netheid, comfort kamer
100/100
Danielle, lucila, franchesca and all the stuff were absolutely magnificent, helpfull and took care of everything. Breakfast is super, the resturant was great! And the best is the view, maybe the greatest view in firenze. Thank you, i will defenitly come back
3 nachten verbleven in september 2022

10/10 – Uitstekend

Tim

Reisde met familie
Positief: Netheid, comfort kamer
Lovely place to stay near Florence
Very nice place. Booked because of the positive reviews and the place did not disappoint! Lovely setting on the hillside, build mostly in natural stone. Nice setting by the pool for breakfast / restaurant. Spacious room (suite) with great views. Very friendly staff and atmosphere! Would certainly come again!
1 nacht verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Von Anfang bis Ende top. Alle Mitarbeiter äusserst freundlich und hilfreich, alles sehr sauber und gepflegt.
3 nachten verbleven in augustus 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Great staff and cool rock facade
2 nachten verbleven in juni 2021

10/10 – Uitstekend

Didier

Reisde met familie
Positief: Netheid, comfort kamer
magnifique
Superbe séjour Accueil au top !!!! Juste parfait 👍
2 nachten verbleven in augustus 2020
Reactie van Eden Rock op 6 sep 2020
Grazie per aver soggiornato presso la nostra struttura. Il suo commento è molto importante per noi!

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anniversary trip
We loved everything about our stay. Our only regret is we wished we were able to stay longer. Beautiful hotel, very professional and accommodating staff. Amazing views of Florence from the rooms. The restaurant is fantastic!
2 nachten verbleven in oktober 2019

10/10 – Uitstekend

Felecia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
AMAZING!!! 5 Stars!!!!!
This was the most amazing experience!! From the moment we arrived in the evening and we met Irene our host to the very end. The property is simply a dream. From the view at the top of the mountainside, from your room, by the pool. If you are looking for an intimate hotel setting with personalized service where you can relax and feel at home on vacation. This is the place for you. The staff is truly amazing. They can’t do enough for you. The breakfast is so good, the young woman making the breakfast is so sweet. She does everything to make your morning delightful. My husband and I are already planning our trip back to the Eden Rock Resoer!
3 nachten verbleven in oktober 2019

10/10 – Uitstekend

S+S

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wunderschöne Anlage, kleingehalten und dadurch sehr erholsam und ruhig, uns hat genau das so sehr gefallen. Kleine Kritik die fehlenden Sonnenschirme am Pool. Die Aussicht auf das Tal und die Stadt Florez ist wunderschön. Hotel etwas ab vom Touristenstrom, Mietwagen empfehlenswert so sind auch Sehenswürdigkeiten und Aktivitäten in kurzer Zeit zu erreichen. Frühstück etwas kleiner aber hat alles was das Herz begehrt. Nachtessen sehr lecker und empfehlenswert. Kleine Kritik: schade war die Speisekarte die ganze Woche dieselbe...ein Tagesmenue oder ähnlich wäre ganz toll. Die Hoteleigene Garage ist toll und praktisch, die separate Gebühr könnte man aber in den Unterkunftspreis integrieren.
6 nachten verbleven in juni 2019

10/10 – Uitstekend

Amanda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent
The moment we entered the garage and was met by an employee we knew this hotel was going to be excellent. We were shown around the hotel by the employee and she booked us in no trouble. We got to our room and was advised we could use a Samsung smart phone to use as a guide around Florence and provide information on the hotel. Amazing service. The junior suite was gorgeous. It had its own coffee machine in the kitchenette. The lounge/dining area was spacious with a leather sofa and dining table. A DVD player and sky TV. The bathroom was spacious as was the bedroom. We had dinner and breakfast at the hotel and it was excellent and good value for money. I would certainly come here again and highly recommend.
1 nacht verbleven in september 2019

10/10 – Uitstekend

Sean

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Highly recommended!
The resort is in a wonderful location. The staff was very friendly and helpful. Everything about the stay was perfect. We only stayed one night, I wish We would of stayed here during the first half of our trip vs in central Florence. I can’t recommend this resort enough. P.S. - They had the most comfortable beds we slept in during our 8 day stay in Italy.
1 nacht verbleven in september 2019

10/10 – Uitstekend

Benoît

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Inoubliable
Un hébergement de qualité situé à l'extérieur de Florence, mais tellement proche du centre ville avec le bus (10 minutes seulement). L'Eden Rock Resort et le lieu idéal pour décompresser et se ressourcer. Le personnel, particulièrement compétent, est d'une grande discrétion et très efficace. L'attention du personnel répond toujours aux demandes des clients. Je recommanderais immanquablement l'Eden Rock Resort à mon entourage lors d'un séjour à Florence. J'ai vraiment quitté l'établissement à regrets mais je me suis promis d'y retourner.
8 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were a family of 4 and stayed at this wonderful hotel for 3 nights! We travel often as a family and for business (traveled to Italy about 20 previous times) and this hotel stands out as one of the most comfortable, well appointed, and well situated for easy access to the the center of Florence. But the most wonderful part of our stay was the staff!! Walter, Daniele and the wait staff in the breakfast room and restaurant were simply the nicest, most helpful, accommodating and appreciative staff we have ever met!! We were given great tips for seeing the sights that we were never made aware of the three previous times we have traveled to Florence, as well as rides to the bus daily!! This is a must stay!! We will return undoubtedly!
3 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Ein Hotel mit einer wunderbaren Aussicht. Ab den ersten Moment kommt man mit einem Personal in Kontakt, dasssowas von zuvorkommend, freundlich und nett ist. Ein außergewöhnlicher Platz undnur10 min. mit dem Auto bis ins Zentrum. Wunderbares essen. Saubere Zimmer. Von Bett aus haben wir ganz Florenz überblickt. Wenn man mit dem Bus fahren will, wird man Zur Bushaltestelle gefahren. Zurück ist die Haltestelle direkt bei der Anlage. Frühstück und Abendessen direkt am Pool. Abends wunderbar beleuchtet und wie gesagt, immer ein freundliches Personal. Ein Weinkeller, ein Weinkenner und eine gute Köchin. Wir kommen auf alle Fälle wieder. So gut geführtes Haus hat man selten. Gratulation an den Besitzer.
7 nachten verbleven in juni 2019

10/10 – Uitstekend

KsP

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was superb. Receptionist Walter and yhe other lady was very nice and room were great. 20min bus ride to Florence was easy.
3 nachten verbleven in mei 2019

10/10 – Uitstekend

SAMUEL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel perfeito para quem gosta de qualidade e prec
Tranquilo, otimo para dormir , estscionamento seguro e fechado . Atendimento sensacional com ajuda para pegar o ônibus, tornando muito mais seguro o transporte
3 nachten verbleven in mei 2019

10/10 – Uitstekend

Valeria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy buena calidad frente al 0revio
Excelente hotel...buena ubicacion...buena atenciom
2 nachten verbleven in april 2019

10/10 – Uitstekend

Istvan, Lausanne, Switzerland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent quality, great views. Lovely friendly and helpful staff. A real villa in the mountain side.
1 nacht verbleven in oktober 2018

10/10 – Uitstekend

Lorenzo

Positief: Netheid, personeel en service en comfort kamer
Vista su Firenze
Ho soggiornato una notte in questo albergo sulle colline toscane proprio sopra Firenze con la mia ragazza ed il mio cane scegliendo la suite panoramica, la stanza è ampia(oltre 50 metri quadrati) e ben suddivisa tra la parte notte e la parte giorno, il panorama che si gode dal balconcino(abbastanza piccolo) sulle colline circostanti e sulla città di Firenze è davvero molto suggestivo (se si vuole però un balcone molto grande è necessario prenotare la suite imperial). Il servizio dell'albergo è buono, la ragazza che gestisce la reception è precisa e puntuale e anche nelle altre aree comuni le attenzioni al cliente non mancano L'hotel non applica un sovrapprezzo per la presenza di animali Piccole note negative sono: 1)la difficoltà nel fare il check-in una volta arrivati(si arriva in una stradina in salita e molto stretta dove non vi è nessuna indicazione su dove sia l'entrata) 2)il costo del parcheggio di 15€ a notte (che non viene specificato dalla reception), purtroppo è impossibile non usufruire del parcheggio vista l'ubicazione dell'albergo 3) l'hotel non da la possibilità ai clienti di hotels di riscattare e usufruire della notte premio accumulata con il programma di fedeltà Hotels Rewards
1 nacht verbleven in september 2018

10/10 – Uitstekend

Dimitriy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in september 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Resort rooms have a beautiful outlook over the Tuscany countryside and view of Florence, including the famous dome. We received a free upgrade, and the staff graciously drove us to a nearby bus stop after our checkout. Amazing beds and delicious breakfast!
1 nacht verbleven in september 2018

10/10 – Uitstekend

Bern, Cary North Carolina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Just an WONDERFUL PLACE and the staff was INCREDIBLE especially Danielle - Walter and Dario they were exceptional and went above and beyond our expectations - we loved the spacious room - the pool and the location - just a 1.5 Euro bus ticket into town - WE WILL be back and already miss being there!
4 nachten verbleven in juli 2018

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
THE BEST!
It was the most beautiful, hospitable hotel ever!!!!!
1 nacht verbleven in juli 2018

10/10 – Uitstekend

Gennarino

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2018

10/10 – Uitstekend

aruna, sheffield

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful!
We loved our stay at Eden rock. The staff are very friendly and helpful. Location is beautiful. Would definitely come back.
3 nachten verbleven in april 2018

10/10 – Uitstekend

Miria

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Daniele Livi op 10 apr 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent vacation
Excellent vacation. Nice stuff and good location.
6 nachten verbleven in maart 2018
Reactie van Daniele Livi op 10 apr 2018
Thanks for staying with us. We appreciate your feedback!

10/10 – Uitstekend

Dee, Toronto. Canada

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful hotel. The staff know their city well and go out of their way to make your stay memorable
4 nachten verbleven in oktober 2017

10/10 – Uitstekend

Lennis, Texas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best meet and greet we have ever arrived to.
Upon arriving at Eden Rock, at approximately 9:30pm, we were greeted at the parking garage. The bags were immediately taken to our room while we checked in. The kitchen was closing at 10pm and they ensured that we had dinner available no matter the time. The staff treated up like royalty from the time we arrived until we checked out. I would highly recommend this hotel. The view, the accommodations and especially the staff will make you glad you chose Eden Rock Resort.
2 nachten verbleven in september 2017

10/10 – Uitstekend

Sarah, Liverpool

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing. If you're going to Florence, stay here!
This was by far our favourite hotel to date. We loved our stay here and the food and service were outstanding. If we ever take another trip to Florence, we will without a doubt be booking here. Firstly we were upgraded from a junior suite to a deluxe suite upon arrival. The room was spacious, comfortable, clean and had spectacular views. I got the impression though that no room/suite would disappoint! The staff were extremely helpful and nothing seemed to be too much. The staff are on hand to give lifts to the bus stop at the drop of a hat. Make sure you take them up on the offer as the roads are treacherous to walk down (it's about 800m to the bus stop into Florence but the bus back stops right outside the hotel). We had our first evening meal at the hotel and were so impressed with the food and the service that we had our second and last evening meal here too. I highly recommend the selection of Tuscan meats platter as a starter to share. They also bring you a basket of fresh breads along with a local delicacy as an appetiser for free, the first night this was soaked breadcrumbs with vegetables and the second night was a garlic and parsley butter bread bites. The service was attentive and the staff shared details of the local delicacies etc. The pool is small but plenty big enough for the resort as there aren't many people around during the day to use it. The backdrop is outstanding and the stone walls of the hotel/hill side are impressive.
2 nachten verbleven in juni 2017

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Som att komma hem! :)
Detta hotellet var verkligen en vacker oas precis utanför Florence. Det var super enkelt att ta sig in och tillbaka till hotellet med buss och personalen var verkligen hjälpsam, vi fick till och med skjuts till busshållsplatsen! Poolen, läget, personalen, drinkarna, maten, allt var toppen och vi kommer garanterat bo här igen om vi har vägarna förbi Florence! :)
2 nachten verbleven in juni 2017

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

alain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel très agréable et offrant une très belle vue
Avons été reçus par un personnel très à l'écoute et disponible. Très bel endroit loin de l'agitation.

10/10 – Uitstekend

Betsy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful!
It was a wonderful trip overall. We stayed in a two bedroom suite and it was perfect for our family of 4 adults. The view from room and resort is outstanding! Breakfast very good.

10/10 – Uitstekend

LEANDRO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Linda vista!
O hotel localiza-se numa linda colina com vista previligiada para a cidade de Firenze.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Echt schön das Hotel! 5 min. mit dem Auto in die Innenstadt!

10/10 – Uitstekend

Natasha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
פשוט פינוק
היה מדהים!! הגענו ב10 וחצי בלילה מותשים מפאריז אחרי שביטלו לנו טיסה ובזבזנו יום שלם על רכבות ואוטובוסים. קיבלנו קבלת פנים מדהימה!! היו כל כך נחמדים אלינו שאפילו הוציאו לנו אוכל מהמטבח, למרות שהוא היה סגור וגם הביאו לנו אותו לחדר. ללא ספק נחזור לשם בהקדם ליותר לילות. הנוף מדהים וגם הבריכה והחדר. ממליצה בחום

10/10 – Uitstekend

Tibor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
One of the best places we stayed.
We really enjoyed our stay , everyone was very friendly and helpful. Great resort to relax, not to far from the city.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Personeel en service
Dissappointed
I arrived the first night, and the TV doesn't work, I pay over $400 a night and can't even watch TV, then take a shower, the handle falls on my foot, and the bidet was leaking water. If the hotel understands service, they would of at least came up to room to try to fix it, it wasn't fixed till the following afternoon. If you are a hotel and your client TV is not working and they are paying $400 a night, let me give you a hint, get them another TV or another room. This is not good service that I had to wait till following evening for my issues to be fixed, and the hotel could of also at least compensate something because of the issues, absolutely nothing! Sad Service