Dear Hilde,Thank you for your wonderful review. We are so glad to hear that you enjoyed your stay at our hotel. We take great pride in creating a luxurious and atmospheric experience for our guests.We are especially pleased that you felt like you were transported back in time to the 1800s. We strive to create a setting that is both elegant and comfortable. We are also happy to hear that you found our staff to be friendly and the breakfast to be good.We hope you will consider staying with us again in the future.Sincerely,

Dear Kaye,We're thrilled to hear that you enjoyed our fantastic location! Being within walking distance of the train station and major attractions is something we take pride in. Thank you for choosing our hotel, and we hope to have the pleasure of hosting you again in the future!Warm regards,

Dear Georgina,We're delighted to hear that you had a wonderful experience with us! Our team strives to provide exceptional service, and it's rewarding to know that we succeeded in making your stay comfortable. Thank you for choosing our hotel, and we look forward to welcoming you back soon!Best regards,

Dear Kaoru,Thank you for your fantastic rating! We're thrilled to hear that you had a great experience at our hotel. We look forward to welcoming you back soon!Best regards,

Dear Adriana,Thank you so much for your glowing review! We're thrilled to hear that you enjoyed our friendly service and found our rooms beautiful. It's our pleasure to provide a memorable turn-down service each night. We look forward to welcoming you back for another wonderful stay!Warm regards,

Dear Julia,Thank you for your glowing review! We're delighted to hear that you enjoyed your stay at our hotel and that you found our location, design, and amenities to your liking. It was our pleasure to spoil you during your time with us. We look forward to welcoming you back soon for another exceptional experience.Warm regards,

Dear Marina,Thank you for your review. We appreciate your feedback and would love to hear more about your experience. Please feel free to reach out to us via email with any additional comments or suggestions you may have. We're committed to continuously improving our services to better meet your expectations.Warm regards,

Dear Hugh,Thank you so much for the fantastic review and for giving us a perfect score! We're over the moon to hear that our staff made a significant impact on your stay by going the extra mile. Also, it's great to know you enjoyed our breakfast selection. We aim to provide exceptional service and a memorable experience for all our guests. Looking forward to welcoming you back soon for another fabulous stay!Warm regards,

Dear Mary,Thank you for sharing your experience with us! We're delighted to hear that you found our hotel incredibly beautiful, enjoyed our fantastic breakfast, and appreciated the outstanding service provided by our staff. We hope to welcome you back soon!Warm regards,

Dear Arthur,Thank you for the exceptional review! We're delighted to hear you loved your stay and appreciate your high recommendation. We eagerly look forward to your return to Firenze and hosting you again at our hotel. Safe travels until we meet again!Warm regards,

Dear Michael,Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed your stay with us, from our friendly staff and clean facilities to our rich breakfast buffet and central location. It's great to know our hotel was a convenient base for exploring Florence and easily accessible from the airport. We look forward to welcoming you back for another beautiful stay!Warm regards,

Dear David,Thank you for the glowing review! We're thrilled to hear that you loved your stay with us and that you would recommend our hotel. We hope to welcome you back again soon for another exquisite experience!Best regards,

Dear Jun,Thank you for taking the time to share your experience with us! We're delighted to hear that you enjoyed your stay at our hotel and found our location convenient. It's wonderful to know that you appreciated our facilities and the helpfulness of our staff. We strive to provide excellent service and assist our guests in any way we can, whether it's with guides or restaurant reservations.We're thrilled that you found our restaurant recommendations to your liking. It was a pleasure to have you as our guest, and we hope to welcome you back soon for another memorable stay.Warm regards,

Estimado Sr. Quibrera,Le agradecemos por su valutaciòn. Esperamos que pueda ser nuestro huesped en el futuro.Nuestros mejores saludos.Hotel Santa Maria Novella

Dear Mrs. Sasso,thank you so much for taking time to review our property.We hope you enjoyed your stay with us.Best regardsHotel Santa Maria Novella

Dear Susanne,thank you for taking time to review our Hotel Santa Maria Novella and for recommending us.We are very glad to read your nice comment and we are happy to know that you liked our breakfast and that you enjoyed your stay with us. Looking forward to welcoming you back at the Hotel Santa Maria Novella, we send our kindest regards.Hotel Santa Maria Novella – The Management

Dear Yanyan,thank you for taking time to review our Hotel Santa Maria Novella.We are very glad to read your nice comment about our staff and location.Looking forward to welcoming you back at the Hotel Santa Maria Novella, we send our kindest regards.Hotel santa Maria Novella

Dear Christopher,Thank you so much for your stellar review! We're thrilled to hear that our location served you well and that you enjoyed the convenience of nearby dining options. It's wonderful that you took advantage of the walkable distance to Florence's beautiful sites. We hope the memories of your stay will bring you back to us in the future. Looking forward to welcoming you again!Warm regards,

Dear Brian,thank you for taking time to review our Hotel Santa Maria Novella.Looking forward to welcoming you back at the Hotel Santa Maria Novella, we send our kindest regards.Hotel santa Maria Novella

Dear Alistair,Thank you for the glowing review! We're so glad you enjoyed our prime location and the views of Piazza Santa Maria Novella. It's fantastic to hear that our staff made a great impression and that you found our rooms to your liking. We're also pleased that our proximity to the airport tram added convenience to your stay.Should you have any suggestions or if there's anything we can do to make your next visit even more comfortable, please don't hesitate to let us know! We look forward to your next stay with us.Warm regards,

Dear Jiyeon,Thank you for your wonderful review! We are thrilled to hear that you enjoyed our convenient location near the major attractions. We are glad you loved our breakfast too! Your feedback means a lot to us!Warm regards,

Dear Thomas,Thank you for taking the time to rate our hotel with a perfect score! We appreciate your feedback and are thrilled to hear that you had an excellent experience during your stay. We hope to have the pleasure of welcoming you back again soon!Warm regards,

Dear Courtney,Thank you for the perfect rating! We're delighted to have met your expectations during your stay. We look forward to welcoming you back soon!Best regards,

Dear Kwan,Thank you for your feedback and recommendation. We are glad we were able to accommodate your request for a room without stairs.We hope to welcome you back in the future.Warm regards,

Dear Noriko,Thank you for your glowing review! We're delighted to hear that you had an excellent experience during your stay with us. We look forward to welcoming you back in the future!Warm regards,

Dear Annmarie,thank you for taking time to review our Hotel Santa Maria Novella.We read with pleasure that you had a pleasant stay with us.We look forward to welcoming you again for your next stay in Florence and we send our best regards.Hotel Santa Maria Novella

Dear Sally,Thank you for the 5/5 rating! We appreciate your feedback and are delighted that you had a great experience at our hotel. Your satisfaction is our top priority, and we look forward to welcoming you back in the future!Best regards,

Dear Marissa,Thank you for your glowing review! We are thrilled to hear that you had such a positive experience at our hotel. Our top priorities are cleanliness and exceptional customer service, so we are delighted to know that we exceeded your expectations. We hope to welcome you back again soon!Warm regards,

Dear Sally,Thank you for your glowing review of Hotel Santa Maria Novella! We are delighted to hear that you enjoyed your stay with us and that our friendly staff and delicious breakfast met your expectations. We appreciate your recommendation and can't wait to welcome you back on your next visit to Florence.Best regards,

Dear Pamela,Thank you for your fantastic review of our hotel! We are thrilled to hear that our staff exceeded your expectations and provided exceptional service during your stay. It's great to know that you found our location convenient for exploring the city and that you had a flawless experience with us. We truly appreciate your recommendation and look forward to welcoming you back on your next visit. Thank you for choosing our hotel for your stay in Florence.Warm regards,

Dear Michiyo,Thank you for your review! We are delighted to hear that you have enjoyed your stay with us for the third time. We take pride in providing a comfortable experience for our guests, and we are thrilled that you found our breakfast to be excellent. We look forward to welcoming you back for your fourth visit!Warm regards,

Dear Cecilia,Thank you for your positive review! We are glad that we were able to accommodate your request for a room with minimal walking. Our team strives to make sure all of our guests have a comfortable and enjoyable stay. We hope to welcome you back in the future!Warm regards,

Gentile Franco,Desideriamo ringraziarla per aver espresso il suo apprezzamento riguardo alla nostra struttura, apprezzando in particolare l'eleganza dell'hotel. Saremo lieti di accoglierla nuovamente in futuro. La ringraziamo per la sua recensione positiva.Cordiali saluti,

Dear Davida,Thank you for your glowing review! We are thrilled to hear that you enjoyed your stay with us and found our hotel clean, convenient, and with excellent breakfast.We look forward to welcoming you back in the future!Warm regards,

Dear Marissa,Thank you for your glowing review of our hotel. We are thrilled to hear that you enjoyed our fantastic breakfast and found our service to be awesome. Our team takes pride in providing polite and attentive service to all our guests. We appreciate your feedback and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Best regards,

Dear Jaime,Thank you for your wonderful review and for giving our hotel a perfect 5/5 rating! We are delighted to hear that you found our hotel to be spectacular and that it provided all the amenities you needed and wanted. It's great to know that you enjoyed our breakfast service. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Warm regards,

Dear Hirokazu,Thank you for your positive review and feedback. We are delighted to hear that you enjoyed your stay with us. We apologize for the inconvenience regarding the Prosecco service. Please note that as a VIP Expedia guest, our complimentary gift is a bottle of Prosecco. However, if you had informed us during your stay that you do not drink alcohol, we would have been happy to provide you with an alternative gift. We appreciate your understanding and hope to welcome you back in the future.Warm regards,

Estimado Alexander,Agradecemos su excelente calificación de 5/5 y su amable comentario sobre nuestro hotel. Nos complace saber que tuvo una experiencia agradable durante su estadía. Su satisfacción es nuestra prioridad y esperamos tener la oportunidad de darle la bienvenida nuevamente en el futuro. ¡Gracias por su preferencia!Saludos cordiales,

Dear Ye,We would like to thank you for taking time to review our hotel Santa Maria Novella.We are glad to know that you liked our hotel.Our best regardsHotel Santa Maria Novella

Dear Tingyun,Thank you for your perfect 5/5 rating! We appreciate your feedback and are delighted to know that you had a great experience during your stay at our hotel. We hope to have the opportunity to welcome you back in the future for another enjoyable stay.Warm regards,

Dear Joel,Thank you for your review and for giving our hotel a perfect 5/5 rating! We are delighted to hear that our location was perfect for your travel needs. We appreciate your feedback and hope to have the pleasure of welcoming you back in the future.Best regards,

Dear Karen Milena,Thank you for your review! We are glad to hear that you had a great stay at our hotel. We apologize for any inconvenience caused by the initial warmth in your room, but we are pleased that our front desk was able to promptly adjust the room temperature for you. Your feedback is valuable to us, and we hope to welcome you back again soon.Best regards,

Gentile Sig. Gaibotti,La ringraziamo per il Suo gentile commento.Siamo lieti di apprendere che la nostra struttura e la sua posizione sono state di Suo gradimento e che ha trovato utile il servizio di parcheggio. Nell’attesa di accoglierla nuovamente presso il nostro Hotel Santa Maria Novella, inviamo i nostri migliori saluti.Hotel Santa Maria Novella – La Direzione

Dear Mr. Rindone,thank you for taking time to review our Hotel Santa Maria Novella and for recommending us.Looking forward to welcoming you back at the Hotel Santa Maria Novella, we send our kindest regards.Hotel Santa Maria Novella – The Management

Dear Mrs. Edmonds,Thank you so much for taking time to review our hotel.We apologize to read your stay with us was no pleasant. Please let us know what happened, so we can improve for the next time.Our best regardsHotel santa Maria NovellaThe Management

Gentile Sig.ra Valentina,La ringraziamo per il Suo gentile commento.Siamo lieti di apprendere che la nostra struttura e la sua posizione sono state di Suo gradimento.Nell’attesa di accoglierla nuovamente presso il nostro Hotel Santa Maria Novella, inviamo i nostri migliori saluti.Hotel Santa Maria Novella – La Direzione

Dear Larry,Thank you for choosing our hotel! We're delighted to hear that you had a fantastic experience during your stay. We appreciate your 5/5 rating and look forward to welcoming you back in the future. Safe travels!Warm regards,