Overall, this is a great luxury hotel. Building and grounds are beautiful, staff very helpful, spa is superb. First night, we were given a room with low windows and a bathroom entry too low for my tall height, but they cheerfully moved us to a room for the rest of our stay without those issues. Restaurant was very good, drinks at the bar excellent. Hourly shuttle from Florence ends at 8PM, cab fare is about 20 euro to the center otherwise. There are the quirks one must expect at a renovated older property, but the stately and tranquil environment is worth it in our opinion.