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Beoordelingen van Prestigia Rooms B&B Firenze

Prestigia Rooms B&B Firenze
Via Roma, 4, Florence

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 64 van 112 beoordelingen" "
Gastenscore: 8 - Goed. 35 van 112 beoordelingen" "
Gastenscore: 6 - Redelijk. 5 van 112 beoordelingen" "
Gastenscore: 4 - Matig. 5 van 112 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 112 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Wieralda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Er wordt heel goed gecommuniceerd als er een probleem is, maar vooral wordt er in oplossingen gedacht.
9 nachten verbleven in juli 2023
Reactie van Samuel op 28 jul 2023
Thank you for the feedback. it was a pleasure hosting you

8/10 – Goed

Mauricio

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy bien ubicado, solo muy ruidoso por estar muy cerca de la zona turística
1 nacht verbleven in april 2024

6/10 – Redelijk

Angee

Negatief: Staat van de accommodatie en faciliteiten
Area is good

10/10 – Uitstekend

alicia valenzuela

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Esta muy bien ubicada, la habitación muy cómoda y muy bien atendidos
3 nachten verbleven in december 2023

10/10 – Uitstekend

Sergey

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ystävällinen omistaja. Erinomainen sijainti.
2 nachten verbleven in november 2023
Reactie van Samuel op 11 nov 2023
thank you for the feedback. it was a pleasure hosting you.

10/10 – Uitstekend

Raju, Plymouth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel near Duomo. Good location. Duomo sqaure is just outside the hotel within 2 minute walk. Florence is so compact and walkable, you would probably be close to some attraction with any hotel in the area. This one is close to the most famous attaction. Room and bathroom were nice and clean. The hotel is inside what looks like a nice historical building. Check-in needs to be arranged on the phone since there's no staff on site. A good place to stay for a visit to beautiful Florence which is probably the most beautiful town we visited in Italy. Everything including all attractions are walkable if you are OK with walking a few km a day. The hotel doesn't have breakfast although it is a B&B. It would be nice if it is included.
Reactie van Samuel op 11 nov 2023
thank you for the feedback. it was a pleasure hosting you.

10/10 – Uitstekend

Kelly

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing location! Everything we wanted to see was in walking distance...shopping and restaurants everywhere, two minutes from Piazza della Repubblica, two minutes from the Duomo. Location could not be any better! We were travelling with our adult children so had three rooms, all rooms were comfortable and had all the amenites we needed. Check in and check out was super easy.
2 nachten verbleven in oktober 2023
Reactie van Samuel op 11 nov 2023
thank you for the feedback. it was a pleasure hosting you.

10/10 – Uitstekend

Anush

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Location.
Excellent Location, that's around the block from the cathedral. Many cafes, restaurants, and shopping all around. Short walk to major museums and train station. Room had high ceiling, comfortable bed, and view of Via Roma.
3 nachten verbleven in oktober 2023
Reactie van Samuel op 11 nov 2023
thank you for the feedback. it was a pleasure hosting you.

10/10 – Uitstekend

Susanne

1 nacht verbleven in oktober 2023
Reactie van Samuel op 11 nov 2023
thank you for the feedback. it was a pleasure hosting you.

8/10 – Goed

Paul

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Stay
Amazing location and amazing price! The only thing I could fault were the pillows and some very minor maintenance.
4 nachten verbleven in oktober 2023
Reactie van Samuel op 11 nov 2023
thank you for the feedback. it was a pleasure hosting you.

10/10 – Uitstekend

Timothy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property and great value for money. Very conveniently located
Reactie van Samuel op 11 nov 2023
thank you for the feedback. it was a pleasure hosting you.

10/10 – Uitstekend

Monica

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Samuel op 11 nov 2023
thank you for the feedback. it was a pleasure hosting you.

10/10 – Uitstekend

Alicia

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
bien ubicada y segura
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Liudmila

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Location is the best, between railway station and Cathedral. There is no front desk in hotel but do not worry about it. Samuel & Paolo, hosts of the hotel, are helpful & reachable. They provided us with their WhatsApp phones & met us for check in. Thank you.
1 nacht verbleven in augustus 2023

8/10 – Goed

Jordan

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service
Perfect location right next to the Duomo. I wish the people would've explained the check in process better, we didn't understand that the guy would be meeting up in the front of the building since you need a code to get in. But they did let us check in a couple hours early which was really nice especially since it was so hot. It was nice to have to lug our bag around in the heat. I wish the guy would've explained that the reason they had taken some hardwood floor pieces off was because the shower was leaking. Which was kind of annoying, but overall not that big of a deal. I just wished they would've provided additional towels so it we didn't have to keep stepping on a soaking wet towel. He did explain they were going to fix it soon once they had time. I guess I would rather deal with a leak then have my reservation be cancelled. Overall, pleased with our stay and would recommend to friends. Very very ideal location.
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Nicklaus

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
We had AC, a private bathroom, and nice spacious room, and within walking distance to EVERYTHING, especially right by the Duomo… can’t ask for much more. 9.5/10
3 nachten verbleven in juli 2023
Reactie van Samuel op 20 jul 2023
Thank you for the feedback. It was a pleasure hosting you.

2/10 – Ontzettend slecht

Shahnz

1 nacht verbleven in juli 2023
Reactie van Samuel op 20 jul 2023
useless and unreliable review

10/10 – Uitstekend

Yishen

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful location, wonderful services, room is spacey and clean. The staff introduced this city in details when we check in, and responses to us very quickly over text messages. Would love to be back next time!
3 nachten verbleven in juli 2023
Reactie van Samuel op 17 jul 2023
Thank you for the feedback. It was a pleasure hosting you.

8/10 – Goed

Sandra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Older elevator
2 nachten verbleven in juni 2023
Reactie van Samuel op 7 jul 2023
Thank you for the feedback.

8/10 – Goed

Benjamin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Le wifi ne fonctionnait que sporadiquement. Pour faire des réservations urgentes, j’ai du utiliser les données en itinérance de mon portable.
2 nachten verbleven in juli 2023
Reactie van Samuel op 28 jul 2023
Thank you for the feedback. sorry for the wifi problem, the company was replacing cables,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Incredible! Great location! Beautiful room!
3 nachten verbleven in juni 2023
Reactie van Samuel op 27 jun 2023
Thank you for the feedback. it was a pleasure hosting you.

4/10 – Matig

Geverifieerde reiziger

Positief: Staat van de accommodatie en faciliteiten
Recommend for the location for a short stay
Location was great, but the lack of hotel desk was more of a hassle and would not recommend for multi night stay. The external bathroom was private, but still not convenient with all the keys and passcodes required to use.
1 nacht verbleven in juni 2023
Reactie van Samuel op 19 jun 2023
In fact this is NOT a hotel. Of course you didn’t read any of the messages we sent you, you din’t even respect the check in time. We will, for sure, install vocal commands to open doors for your convenience! As for the bathroom, you have chosen the room with an external bathroom probably because it’s cheaper than the one with internal bathroom and of course you complain about that.

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in mei 2023
Reactie van Samuel op 19 jun 2023
Thank you for the feedback. It was a pleasure hosting you.

8/10 – Goed

Gaston

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid
La ubicación es excelente, pero la habitación tenia algunos puntos críticos
2 nachten verbleven in mei 2023
Reactie van Samuel op 19 jun 2023
We wish you have listed the critical points so we can improve them!

8/10 – Goed

Alexandra

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This place was very clean and located basically next to the Duomo, a bit noisy at night but thats expected if you want to stay in the city center. They do need to specify more clearly some rooms have the bathroom outside even though it only for your use still outside the room. But overall good experience!
2 nachten verbleven in mei 2023
Reactie van Samuel op 27 mei 2023
Thank you for the feedback. it's very clear from the name of the room : " double room with external bathroom" or "double room with internal bathroom". we can't specify better. probably you should be more careful reading.

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was very comfortable for a single person Toilet/bathroom was my own but was across the hall which wasn’t ideal… A great place to stay, very central and in a very good area 😊
6 nachten verbleven in april 2023
Reactie van Samuel op 14 mei 2023
Thank you for the feedback. it was a pleasure hosting you,

10/10 – Uitstekend

Gerardo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in mei 2023
Reactie van Samuel op 14 mei 2023
Thank you for the feedback. it was a pleasure hosting you,

8/10 – Goed

Yanetsy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Food!
3 nachten verbleven in april 2023
Reactie van Samuel op 27 mei 2023
thank you for the feedback.

8/10 – Goed

Stefanie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Sehr zentral gelegen, gleich neben dem Dom, sauber, hatte alles was es für einen Städtetrip braucht, leider war das Zimmer zur Stasse hin in der Nacht relativ laut.
3 nachten verbleven in april 2023
Reactie van Samuel op 14 apr 2023
Thank you for the feedback. It was a pleasure hosting you.

10/10 – Uitstekend

Per

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Stedet ligger yderst centralt, alt er tilgængelig i gåafstand, banegården mv. Det er et livligt område med mennesker og derved lidt støj fra mennesker og klokkerne fra domkirken di Santa Maria del Fiore, der ligger lige rundt hjørnet. Fantastisk flot domkirke.
2 nachten verbleven in maart 2023
Reactie van Samuel op 1 apr 2023
Thank you for the feedback. It was a pleasure hosting you.

10/10 – Uitstekend

Jerome

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hébergement central, bien situé et la communication avec l'hébergement est très facile.
1 nacht verbleven in maart 2023
Reactie van Samuel op 9 mrt 2023
Thank you for the feedback. it was a pleasure hosting you.

8/10 – Goed

Cameron

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Location!
We had a great stay in this room. The location is incredible and could not have been better. Overall the condition of the room was a little run down and the water pressure was pretty bad until you figured out how to use the shower, sink and toilet to produce your desired water pressure.
4 nachten verbleven in december 2022
Reactie van Samuel op 31 jan 2023
Thank you for the review.the water pressure have been fixed by installing a pump. sorry for the inconvenient and we are happy to welcome you again

10/10 – Uitstekend

Niels Trolle

2 nachten verbleven in augustus 2022
Reactie van Prestigia Rooms staff op 29 nov 2022
Thank you for the feedback.it was a pleasure hosting you.

10/10 – Uitstekend

Maya

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location
4 nachten verbleven in juni 2022
Reactie van Andrea op 28 jun 2022
Thanks Maya it was a pleasure to have you as our guest. We hope to be able to host you again. Best regards

4/10 – Matig

jean luc

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
prestation non respectée aucun accueil
3 nachten verbleven in oktober 2021

2/10 – Ontzettend slecht

Richard

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotel that ruined our trip
Staying at this hotel ruined our trip to Florence. We booked 2 rooms for 4 people and planned to arrive at 9pm. We waited outside the hotel for almost an hour before we finally got hold of someone who told us one of the rooms had a toilet problem after a previous guest and we'd have to split up between hotels which was very inconvenient to drive between and that the parking was actually a 20 min drive away and an extra cost and already closed for the night. As two of us have leg injuries, this was not great and wed booked on the basis of location and parking. Our night out was completely ruined due to this fuss. The room wasn't as shown in pictures, there was a coffee maker but no coffee or cups. Some of the floor boards were missing and the rest coming up. The hotel was very noisy and we didn't sleep due to this. Our trip would have been completely different had we stayed elsewhere. We stayed in 6 hotels in Italy and travel regularly and this is the first time a hotel has soured our trip.
1 nacht verbleven in september 2021

10/10 – Uitstekend

gustavo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
In the heart of the city
the apartment is in the heart of the city, in the entire commercial road, very strategic and very clean
1 nacht verbleven in augustus 2021

8/10 – Goed

Christos

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Mixed feelings
We had a mixed experience with our stay. The two best things about this accommodation was the Bed and the Location. The bed is probably one of the best I have ever slept in, amazing. The location is fantastic since you are right at the town center with the Duomo just round the corner. And this were all the fun stops.... For starters we never received an email with instructions. Instead I called the day before only to get the reply that "we will send you the instructions on whatsapp". So we waited until check-in day and we were checking in late. No email or whatsapp. The most worrying part was that we were driving into the city with no instructions how and where to park our car. After a few calls we got the message with the instructions, only to find out that the parking is just some third-party garage about 5-10min walk away. The guy there gave us a "special" rate of €30 per night since he had low availability. The advertised rate of €25 per night here in the listing or in the in-room booklet is completely deceiving. They have no control over the parking and also not even breakfast since they also just recommend you something nearby. It was hot those days so we turned on the a/c which was really noisy, even though is a modern unit. The shower was a bit clogged too. Anyway, as I said, our feelings were quite mixed from our stay. If we didn't have a car our experience would have been so much better.
2 nachten verbleven in augustus 2021

8/10 – Goed

Christofer

Zakenreiziger
Positief: Personeel en service, comfort kamer
Negatief: Netheid
...
I really liked the location, convenient place to stay.
14 nachten verbleven in augustus 2020

10/10 – Uitstekend

Senna, London

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I enjoy staying Prestigia Rooms. My room was enough big and clean, and shower room and toilet were clean as well. Especially, the hotel’s location is very nice where can go everywhere easily.
5 nachten verbleven in juni 2019
Reactie van FRANCY op 27 feb 2020
THANK YOU VERY MUCH AND WE ARE HAPPY THAT YOUR STAY HAS BEEN PLEASANT WE HOPE YOU WILL COME BACK TO VISIT US

4/10 – Matig

Walter

Negatief: Personeel en service, comfort kamer
centrale ma deludente
Stanza Rumorosa, bagno minuscolo e non ci avevano mandato i codici per entrare e di conseguenza abbiamo aspettato 30 minuti sotto. Non ci sarebbero stati problemi se si fossero scusati ma la signorina che alla fine ci ha risposto non è stata in grado di gestire la cosa
2 nachten verbleven in september 2019
Reactie van prestigia rooms op 3 okt 2019
Gentile Sig. Monterosso, ci dispiace leggere il suo commento dopo aver ricevuto sia telefonicamente che direttamente un feedback positivo. I codici sono stati inviati correttamente una settimana prima dal suo arrivo con conferma di lettura il giorno stesso, senza alcuna esitazione i codici sono poi stati dettati per telefono non appena ha chiamato. Per quanto riguarda la camera, era una camera singola ed il bagno omologato per tale, è stata una sua scelta volerci soggiornare in 2. Inoltre, i rumori esterni essendo nel cuore di Firenze non dipendono dalla struttura, pur avendo gli infissi con doppio vetro. La ringraziamo di averla avuta come nostro ospite e ci auguriamo di poterla ospitar con piacere in futuro. Distinti saluti Staff Prestigia Rooms

10/10 – Uitstekend

Maria del Mar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
En el centro de Florencia
Me ha encantado absolutamente todo. Habitacion , a un paso de todo, amabilidad del personal. Recomendable 100%
1 nacht verbleven in september 2019
Reactie van FRANCY op 3 okt 2019
GRAZIE MILLE PER LA SUA RECENSIONE E FELICI CHE IL SUO SOGGIORNO SIA STATO PIACEVOLE

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
フィレンツェ滞在
とても良い立地！どこに行くのも行きやすかった。 ドォーモもすぐ 部屋とバストイレが別なのは少し残念 土曜の夜は外の騒がしさが少し気になった 荷物を置かせていただけ、快い対応もgood! コーヒーマシーンも部屋の中にあり
2 nachten verbleven in september 2019
Reactie van FRANCY op 3 okt 2019
GRAZIE MILLE PER LA SUA RECENSIONE

8/10 – Goed

RobV, Mississauga, Ontario

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Loved the central location in Firenze. Room was clean and spacious.
4 nachten verbleven in september 2019
Reactie van FRANCY op 24 sep 2019
THANK YOU FOR YOUR OPINION

8/10 – Goed

Katherine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastic stay and great location
4 nachten verbleven in september 2019
Reactie van FRANCY op 23 sep 2019
THANK YOU VERY MUCH

6/10 – Redelijk

Jungsik

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
시설과 위치 만족스러웠습니다. 직원들도 친절해서 좋았고 위치는 큐폴라 바로 앞이에요. 다만 화장실이 방에 없고 복도로 나가야한다는점과 화장실이 좁은점이 좀 불편했습니다
2 nachten verbleven in september 2019
Reactie van FRANCY op 17 okt 2019
THANK YOU FOR YOUR OPINION AND WE ARE HAPPY THAT YOUR STAY HAS BEEN PLEASANT

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
3 nachten verbleven in augustus 2019
Reactie van FRANCY op 3 okt 2019
GRAZIE PER LA SUA RECENSIONE, AVREMMO AVUTO PIACERE SAPERE COSA NON E' STATO DI SUO GRADIMENTO PER AVER RICEVUTO UN VOTO BASSO IN MODO DA MIGLIORARE SE NECESSARIO

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great Value
Steps away from the Duomo. Loved being in the heart of the city with quick access to restaurants and culture. It was noisy but ear plugs would have probably solved this. Only complaint was the flat as pancakes pillows. The elevator was a little scary looking at first but provides relief from the sixty plus stair. The room was very cute and had a good working air conditioner. I am glad we finished our stay here in the center of the action.
2 nachten verbleven in juni 2019
Reactie van FRANCY op 6 aug 2019
THANK YOU FOR YOUR OPINION

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2019
Reactie van francy op 28 jun 2019
thank you very much for your opinion

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nel cuore di Firenze
Nel cuore di Firenze, a pochi passi dai principali percorsi turistici della città! Pulito, personale molto gentile! Unica pecca il bagno esterno troppo piccolo! Nel complesso ottimo!
2 nachten verbleven in juni 2019
Reactie van FRANCY op 22 jun 2019
GRAZIE MILLE PER LA SUA RECENSIONE E FELICI CHE SI SIA TROVATO BENE NELLA NOSTRA STRUTTURA