Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 315 van 842 beoordelingen" "
10 - Uitstekend
315
Gastenscore: 8 - Goed. 322 van 842 beoordelingen" "
8 - Goed
322
Gastenscore: 6 - Redelijk. 101 van 842 beoordelingen" "
6 - Redelijk
101
Gastenscore: 4 - Matig. 52 van 842 beoordelingen" "
4 - Matig
52
Gastenscore: 2 - Ontzettend slecht. 52 van 842 beoordelingen" "
2 - Ontzettend slecht
52
8,0/10
Netheid
8,4/10
Personeel en service
7,4/10
Voorzieningen
7,6/10
Staat van de accommodatie en faciliteiten
7,8/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
Renee, Glendale
1 mei 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Renee
1 nacht verbleven in april 2024
Reactie van Jeff H/GM op 2 mei 2024
Thank you for staying with us. We are glad that you had a positive experience while you were her
6/10 – Redelijk
Erykah
Reisde met huisdieren, Reisde met partner
23 apr 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
What I like the most is that they are dog friendly.
Erykah
2 nachten verbleven in april 2024
Reactie van Manager op 25 apr 2024
Hello Erykah, We are pleased to hear that you enjoyed our pet-friendly policy during your stay. We strive to accommodate all guests, and we look forward to welcoming you and your furry friend back soon.
2/10 – Ontzettend slecht
Lisa
Reisde met familie
11 apr 2024
Negatief: Voorzieningen
BED BUGS!!!!
Lisa
1 nacht verbleven in april 2024
Reactie van Manager op 13 apr 2024
Hello Lisa,We are sorry to hear about your experience. We take matters like this seriously and encourage guests to reach out to our management team directly to address any concerns. Your feedback is appreciated as we continually strive to improve our guests' experience.
8/10 – Goed
Nadine
Reisde met partner
8 apr 2024
Positief: Netheid, personeel en service
It was clean and the breakfast was great, lots of variety
Nadine
1 nacht verbleven in april 2024
Reactie van Manager op 11 apr 2024
Hello Nadine,We are delighted to hear that you found our hotel clean and enjoyed our breakfast selection. Thank you for sharing your positive feedback with us. We appreciate your kind words and hope to welcome you back again in the future.
2/10 – Ontzettend slecht
Cadence
8 apr 2024
Cadence
1 nacht verbleven in april 2024
Reactie van Manager op 30 apr 2024
Hello Cadence, We're sorry to hear that your experience did not meet expectations. Please feel free to reach out to us directly with any feedback, so we can address any issues you encountered during your stay. We strive to provide exceptional service to all our guests.
2/10 – Ontzettend slecht
Roza
Zakenreiziger, Reisde met familie
6 apr 2024
Negatief: Netheid, staat van de accommodatie en faciliteiten
It was dirty and ants in our room. Smelled weird
Roza
2 nachten verbleven in april 2024
Reactie van Manager op 9 apr 2024
Hello Roza, We apologize for any inconvenience experienced during your stay. We encourage guests to reach out to management directly with any concerns for personalized assistance with their experiences at our hotel.
10/10 – Uitstekend
Robin
2 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in
Robin
1 nacht verbleven in maart 2024
Reactie van Manager op 5 apr 2024
Hello Robin,We're glad to hear that you found our check-in process to be convenient. Your feedback is valuable to us as we strive to provide efficient service to all our guests. If you have any further comments or suggestions, please feel free to reach out to our management team. Thank you for choosing our hotel for your stay.
6/10 – Redelijk
Donald
2 apr 2024
Donald
1 nacht verbleven in maart 2024
Reactie van Manager op 23 apr 2024
Hello Donald, We're sorry to hear that your experience was not perfect. Please feel free to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would love the opportunity to make things right for you.
8/10 – Goed
Jennifer
1 apr 2024
Jennifer
1 nacht verbleven in maart 2024
Reactie van Manager op 23 apr 2024
Hello Jennifer, We appreciate you choosing our hotel for your stay. If there's anything specific you would like to share about your experience, we encourage you to reach out to us directly. We value your feedback and would love to address any concerns you may have. We hope to welcome you back in the future for an even better stay.
10/10 – Uitstekend
Steve
Reisde met een groep
26 mrt 2024
Clean room, comfortable bed and friendly staff. Plenty of restaurant choices close by. Great deal for the price.
Steve
1 nacht verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Hello Steve,We're delighted to hear that you enjoyed our clean rooms, comfortable beds, and friendly staff. It's wonderful to know you found plenty of dining options nearby and that you felt you received a great deal. Your satisfaction is important to us, and we hope to welcome you back in the future.
10/10 – Uitstekend
Dawn
25 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Dawn
1 nacht verbleven in februari 2024
Reactie van Manager op 28 feb 2024
Hello Dawn,We are thrilled to hear that you had a wonderful experience at our hotel! It was a pleasure having you as our guest, and we hope to welcome you back soon for another fantastic stay.
10/10 – Uitstekend
Abid Salman
18 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
AC/Heat systems need an upgrade. Other than that everything was good.
Abid Salman
2 nachten verbleven in februari 2024
Reactie van Manager op 20 feb 2024
Hello Abid Salman,We appreciate your feedback on the AC/Heat systems and are glad you found everything else satisfactory. Should you have any other concerns, feel free to reach out to our management team for further assistance.
10/10 – Uitstekend
Tom
18 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tom
1 nacht verbleven in februari 2024
Reactie van Manager op 20 feb 2024
Hello Tom,Thank you for choosing to stay with us! We are thrilled to hear that you had a fantastic experience at our hotel. We look forward to welcoming you back soon for another wonderful stay.
10/10 – Uitstekend
John, Canadian
Zakenreiziger, Reisde met partner
14 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had an excellent stay
John
4 nachten verbleven in februari 2024
Reactie van Manager op 15 feb 2024
Hello John,Thank you for choosing our hotel for your stay. We truly appreciate your positive feedback and are delighted to hear that you had an excellent experience with us. We strive to provide exceptional service and amenities to all of our guests, and it is gratifying to know that we exceeded your expectations. We look forward to welcoming you back for another exceptional stay in the future!
8/10 – Goed
Donald
7 feb 2024
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Donald
1 nacht verbleven in februari 2024
Reactie van Manager op 9 feb 2024
Hello Donald,We are glad to hear that you enjoyed your stay with us! If you have any further feedback or suggestions, please don't hesitate to reach out to us directly. We would love to hear from you and ensure that your next visit is even better.
8/10 – Goed
Sonia
3 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms are a little dated.
Sonia
1 nacht verbleven in februari 2024
Reactie van Manager op 6 feb 2024
Hello Sonia, Thank you for sharing your feedback on our hotel rooms. We appreciate your input and take all guest comments seriously. It's important to note that we strive to provide a comfortable and pleasant stay for all our guests. If you have any specific suggestions or concerns, please feel free to share them with our management team directly.
8/10 – Goed
Colin, Dresden
23 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a nice comfortable hotel. Comfortable beds, clean bathroom and overall cleanliness. Good breakfast selection.
Colin
1 nacht verbleven in januari 2024
Reactie van Manager op 25 jan 2024
Hello Colin,Thank you for your kind words about our hotel! We're glad to hear that you found our beds comfortable and the overall cleanliness satisfactory. We take pride in providing a good breakfast selection for our guests to enjoy. We hope to have the chance to welcome you back in the future for another pleasant stay.
10/10 – Uitstekend
MYRNA
Reisde met familie
21 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
TV is outdated
No channel guide
MYRNA
1 nacht verbleven in januari 2024
Reactie van Manager op 22 jan 2024
Hello MYRNA,Thank you for sharing your feedback with us. We apologize for any inconvenience caused by the outdated TV and lack of a channel guide. We appreciate your input and will review it with our team for future improvements. We hope you had an otherwise pleasant stay and would love to welcome you back for a more satisfying experience in the future.
2/10 – Ontzettend slecht
Nichole
13 jan 2024
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Nichole
1 nacht verbleven in januari 2024
Reactie van Manager op 17 jan 2024
Hello Nichole, We're sorry to hear that your recent stay with us didn't meet your expectations. We value your feedback and encourage you to reach out to our hotel directly so that we can address any specific issues you may have experienced. We greatly appreciate your time and hope to have the opportunity to make it up to you in the future.
6/10 – Redelijk
John L
2 jan 2024
No elevator
John L
3 nachten verbleven in juni 2023
Reactie van Manager op 8 jan 2024
Hello John L, Thank you for bringing this to our attention. We apologize for any inconvenience caused. We appreciate your feedback and will take it into consideration for future improvements.
2/10 – Ontzettend slecht
susan
31 dec 2023
Negatief: Netheid, personeel en service
The walls are very thin and can hear everything.
Around midnight there was some sort of domestic violence that was very loud. Around 2 am police came to talk to the couple next to our room which we could hear. We ended up leaving around 3 am to just get out of there with very little sleep.
susan
1 nacht verbleven in december 2023
Reactie van Manager op 1 feb 2024
Hello susan, Thank you for sharing your feedback with us. We apologize for any inconvenience caused during your stay. The comfort and well-being of our guests is our utmost priority, and we will make sure to address the issue of noise disturbance. We appreciate you bringing this to our attention and we will take necessary measures to prevent such occurrences in the future.
6/10 – Redelijk
Sara
24 dec 2023
Sara
1 nacht verbleven in december 2023
Reactie van Manager op 28 dec 2023
Hello Sara, Thank you for choosing to stay with us. We appreciate your business and hope you had a pleasant stay. If you have any feedback or concerns about your experience, please don't hesitate to reach out to us directly. We value your input as it helps us improve our services for future guests.
6/10 – Redelijk
Stefanie
Reisde met familie
23 dec 2023
Positief: Personeel en service, voorzieningen
Staff was friendly and the hotel room was clean. Breakfast options were good. The bedside table was falling off of the wall and seemed to be a bit of a hazard. My biggest complaint was the smell of weed permeating throughout the hallway and lobby.
Stefanie
1 nacht verbleven in december 2023
Reactie van Manager op 24 dec 2023
Hello Stefanie,Thank you for your feedback. We appreciate your kind words about our friendly staff, clean rooms, and breakfast options. We apologize for any inconvenience caused by the issue with the bedside table. We will investigate and address the matter promptly. Regarding the odor in the hallway and lobby, we will work on enhancing our monitoring to ensure a pleasant atmosphere for all our guests. We value your input and hope to welcome you back again in the future.
8/10 – Goed
Chris
Reisde met familie
20 dec 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Netheid
Chris
2 nachten verbleven in december 2023
Reactie van Manager op 23 dec 2023
Hello Chris,Thank you for choosing our hotel for your stay! We appreciate your positive rating and are thrilled to hear that you enjoyed your time with us. If you have any further feedback or if there is anything else we can do to further enhance your experience, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another excellent stay.
8/10 – Goed
Thomas
Reisde met familie
18 dec 2023
Positief: Netheid, personeel en service en comfort kamer
Thomas
1 nacht verbleven in december 2023
Reactie van Manager op 22 dec 2023
Hello Thomas,Thank you for choosing our hotel for your stay! We're glad you had a positive experience. If you have any additional feedback or suggestions, please don't hesitate to reach out to us directly. We appreciate your support and hope to welcome you back soon!
10/10 – Uitstekend
Chetan
15 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Chetan
5 nachten verbleven in december 2023
Reactie van Manager op 16 dec 2023
Hello Chetan,Thank you for choosing our hotel for your stay! We are delighted to hear that you had a wonderful experience. If there is anything else we can do for you in the future, please don't hesitate to reach out to us directly. We look forward to welcoming you back soon!
8/10 – Goed
Carrie
8 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Carrie
Reactie van Manager op 9 feb 2024
Hello Carrie,Thank you for choosing our hotel for your recent stay! We hope you had a pleasant experience with us. If you have any further feedback or suggestions, please feel free to reach out to us directly. We value your input and would love to hear from you.
10/10 – Uitstekend
Gerald
28 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gerald
1 nacht verbleven in november 2023
Reactie van Manager op 21 dec 2023
Hello Gerald,We're thrilled to hear that you had a wonderful stay at our hotel. We hope to welcome you back again soon!
10/10 – Uitstekend
Valery
Reisde met partner
25 nov 2023
Positief: Personeel en service
Staff were very nice. The bath room in our room could have been cleaner. The breakfast was hot and tasty with plenty of variety.
Valery
1 nacht verbleven in november 2023
Reactie van Manager op 29 nov 2023
Hello Valery,Thank you for your feedback. We're delighted to hear that our staff provided excellent service during your stay. We apologize for any inconvenience caused by the cleanliness of the bathroom and appreciate you bringing this to our attention. We're glad you enjoyed the hot and tasty breakfast with plenty of variety. We value your comments and will continue working to enhance our guests' experience.
10/10 – Uitstekend
Tina
14 nov 2023
Tina
1 nacht verbleven in november 2023
Reactie van Jeff H/GM op 5 dec 2023
Thank you for staying with us.
10/10 – Uitstekend
Kyle
5 nov 2023
Kyle
1 nacht verbleven in november 2023
Reactie van Manager op 28 nov 2023
Hello Kyle,Your five-star review is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!
8/10 – Goed
JANICE K
21 okt 2023
JANICE K
3 nachten verbleven in oktober 2023
Reactie van Jeff H/GM op 10 nov 2023
Thank you for staying with us.
10/10 – Uitstekend
James
Reisde met familie
16 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient and good price. Good looking for breakfast.
James
1 nacht verbleven in oktober 2023
Reactie van Jeff H/GM op 16 okt 2023
Thank you for staying with us. Hope to see you again
8/10 – Goed
James
Reisde met familie
11 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It met our needs
James
2 nachten verbleven in september 2023
Reactie van Manager op 13 okt 2023
Hi James,Thank you for sharing the wonderful rating about your experience here with us. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.
10/10 – Uitstekend
Richard
6 okt 2023
Richard
1 nacht verbleven in oktober 2023
Reactie van Jeff H/GM op 27 okt 2023
Thank you for staying with us and also for a good review. We're glad that you had a pleasant stay with us.We look forward to seeing you here again.
10/10 – Uitstekend
brian
5 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
love it
absolutely love this place...we will add it to our must stop list...no pet smell...no smoking smell....and very clean....LOVE IT
brian
1 nacht verbleven in oktober 2023
Reactie van Jeff H/GM op 6 okt 2023
Thank you for staying with us and also for such a glowing review!!We look forward to seeing you here again.
10/10 – Uitstekend
Pamela
Reisde met familie
27 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pamela
1 nacht verbleven in september 2023
Reactie van Jeff H/GM op 28 sep 2023
Thank you for staying with us. We do look forward to seeing you here again!
8/10 – Goed
David
24 sep 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Pretty nice
Hotel was very nice and clean. No elevator made our trip up the stairs difficult. And it’s located close to the airport. Jet noise to a degree.
David
1 nacht verbleven in september 2023
Reactie van Manager op 26 sep 2023
Hi David,Thank you so much for your honest feedback, as we do not get better or improve without it. I'm so sorry to hear about the service failures that you experienced. We would love to have you back to gain your trust again. Please feel free to reach out with any special requests you may have, as we would be happy to assist you. We look forward to hopefully welcoming you back in the future.
6/10 – Redelijk
Tyler
23 sep 2023
Tyler
6 nachten verbleven in september 2023
Reactie van Manager op 26 sep 2023
Hello Tyler, Thank you for sharing this rating, and we welcome you to visit us again anytime.
8/10 – Goed
Geverifieerde reiziger
21 sep 2023
Positief: Netheid, personeel en service en comfort kamer
Comfy beds and clean room. Hotel does not have an elevator which surprised me but it was fine for us. Older hotel that could use some updates but overall was fine for our short stay just needing a place to sleep. Friendly staff at desk.
Geverifieerde reiziger
1 nacht verbleven in september 2023
Reactie van Manager op 23 sep 2023
Dear Guest,On behalf of our entire staff, we thank you for choosing our hotel and appreciate what you have shared regarding our staff and elevator. We hope to see you again in the future.
10/10 – Uitstekend
John
Reisde met een groep
19 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Solid hotel in good shape with nice people
4.5 out of 5, solid hotel in good shape with nice people.
John
4 nachten verbleven in september 2023
Reactie van Jeff H/GM op 19 sep 2023
Thank you for staying with us- and for leaving your comments. We look forward to seeing you again
6/10 – Redelijk
Michelle
18 sep 2023
Positief: Personeel en service
Michelle
1 nacht verbleven in september 2023
Reactie van Jeff H/GM op 19 sep 2023
Thank you for being our guest at the Quality Inn & Suites Florence.We do appreciate your feedback as our guest and please know that your comments will be shared with our team and serve as encouragement as we strive to continuously improve the quality of our services. It is always a pleasure to receive any feedback- good or bad.We do Hope to see you here with us again.
2/10 – Ontzettend slecht
Terrance
17 sep 2023
Terrance
1 nacht verbleven in september 2023
Reactie van Jeff H/GM op 9 okt 2023
Thank you for staying with us
10/10 – Uitstekend
Terri
14 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Terri
1 nacht verbleven in september 2023
Reactie van Manager op 22 sep 2023
Hello Terri,It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon.
10/10 – Uitstekend
Donald
11 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean staff was very nice and helpful the only thing was TV station put in our Netflix or Hulu we watch old shows other that that it was a good stay
Donald
5 nachten verbleven in september 2023
Reactie van Manager op 13 sep 2023
Hello Donald, Thank you so much for bringing to our attention the issues that you encountered with our TV. Your comfort and convenience is our top priority, as always. We will address the maintenance task right away for the benefit of our future guests, which hopefully will include yourself.
4/10 – Matig
Marci
10 sep 2023
Marci
1 nacht verbleven in september 2023
Reactie van Manager op 1 okt 2023
Hello Marci,We can't thank you enough for sharing your rating. It would be an honor to earn your business again on your next travels.
10/10 – Uitstekend
Timothy
8 sep 2023
Timothy
3 nachten verbleven in september 2023
Reactie van Manager op 10 sep 2023
Hello Timothy,We are continuously improving upon our services and accommodations and would like to invite you to stay with us again on your next visit to the area.
8/10 – Goed
Jeff
8 sep 2023
Positief: Personeel en service
Jeff
2 nachten verbleven in september 2023
Reactie van Jeff H/GM op 9 sep 2023
Thank you for staying with us. We are glad that you had a good stay.
6/10 – Redelijk
Addys
Reisde met familie
6 sep 2023
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
dirty rug and bad smell, bathroom udpate
Addys
3 nachten verbleven in september 2023
Reactie van Manager op 8 sep 2023
Hello Addys, It's our ambition to give you a five-star experience, and it's disheartening to discover that this is not the impression we left you with. We understand the frustration and we want to make sure that our guests are always comfortable. We appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
10/10 – Uitstekend
Leslie
Reisde met familie
6 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was awesome. I loved it. I loved your people that was at the front desk. It was great. They always greeted me when I came through the door and they always greeted me when I left there was great people I came late all the time every night, and when I came in, they always greeted me and asked me how my day was. Will stay there again.
Leslie
3 nachten verbleven in september 2023
Reactie van Jeff H/GM op 6 sep 2023
Thank you for staying with us. We are glad that you had a good stay and also that you were always made to feel welcomed. We look forward to many return visits from you!