The room was clean. Easily accessible with a pet. Front desk Heather & I think his name is Ron, friendly, helpful, 10 out of 10 for them. Location was perfect. Very comfortable bed. Quiet. The only problem was when the Choice corp who runs this hotel, held up a $704.00 “authorization” fee in which I knew NOTHING about when scheduling this week visit. This “fee” would be “released” 3-5 business days. NOT ACCEPTABLE!! I will NOT be staying at another hotel run by Choice hotels. That was my vacation money, therefore, I was LIMITED as to how much I could spend. Customer service through Choice, not the hotel, was not helpful. They were almost clueless.