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Beoordelingen van Ashdown Park Hotel & Country Club

4 out of 5
Ashdown Park Hotel & Country Club
Wych Cross, Forest Row, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 242 van 455 beoordelingen" "
Gastenscore: 8 - Goed. 138 van 455 beoordelingen" "
Gastenscore: 6 - Redelijk. 53 van 455 beoordelingen" "
Gastenscore: 4 - Matig. 16 van 455 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 455 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Peter

Reisde met een groep, Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
In fact a very good, nice and relaxing hotel with a very good restaurant, serving very good prepared quality food. Only, the service in restaurant, was below average. The quantity of servers seemed more important than their quality.
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch
Prachtig oud engels hotel, je waant je in vroeger tijden. Prima service, adembenemende omgeving en mooie kamer.
1 nacht verbleven in september 2019

10/10 – Uitstekend

luc

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2019

10/10 – Uitstekend

Bart

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ashdown
Schitterend, prachtige lokatie, alles perfect. Goede uitleg van de concierge. Prachtig domein.Enkel minpuntje, zwembad zou een aangepakt moeten worden. Ik kom zeker terug!
1 nacht verbleven in november 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
prachtig gelegen, rust
prachtig gelegen, mooie golfbaan, tenniscourt, countryclub
2 nachten verbleven in augustus 2018

8/10 – Goed

Doina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Echte Engelse beleving
Prachtige plek
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Prachtige ligging. Je keek vanaf het terras zou naar vijver en erachter bossen en heuvels. Rustig, net publiek, goede bediening. Kamers ruim en comfortabel. Wel typisch engels en al iets ouder (geen airco) maar prettig en goede bedden, turn down service in de avond absoluut in de watten gelegd
7 nachten verbleven in juni 2018

10/10 – Uitstekend

Marco, Nederland

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Top
Uitstekend, prachtige ligging en landgoed

10/10 – Uitstekend

VenitaTeerun, London

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful location to relax and chill And best part you can bring your dog.
2 nachten verbleven in maart 2024

8/10 – Goed

Ashwin

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Louise

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, gorgeous views from our room and thoroughly enjoyed eating in the restaurant whilst someone played the piano. The pool was especially tranquil, had it to ourselves the two times we used it. If everywhere had such nice changing facilities I'd swim everyday. Will definitely return.
1 nacht verbleven in maart 2024

6/10 – Redelijk

R D

Positief: Netheid, personeel en service en comfort kamer
In need of some works
Beautiful grounds and buildings, however let down by very very old tired bathrooms. Restaurant experience is very nice.
1 nacht verbleven in februari 2024

2/10 – Ontzettend slecht

aditya

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
double charged for child promised services not delivered decent breakfast over expensive and tasteless restaurant - brasserie
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Ian

1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Norman Kane

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brilliant
Absolutely brilliant place to stay. Snooker, table tennis, pool, spa, golf and even tennis although the rather not permitting on our stay for outdoor activities. Food and drinks superb too. Lovely place would definitely recommend
2 nachten verbleven in december 2023

8/10 – Goed

June

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay
Lovely stay . The food was very good and we were made very welcome by the staff. However the lighting in our bedroom wasn’t good. We like to read and the only place you could read was in bed. Our bathroom was looking rather dated.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Laura

1 nacht verbleven in december 2023

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful, a very special place
1 nacht verbleven in december 2023

8/10 – Goed

Fathima

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my 4th visit. The building and lands around it are still gorgeous but the amenities seem to have gone down a little. They no longer have the steam room in the ladies changing room which is a real shame and their spa treatments are just way too expensive, so unfortunately we gave them a miss this time.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Jacqueline

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Second time staying here...first time Nov 21...enjoyed as much as then. Arrived at 1130 and can use Spa facilities before check-in time... however our room was ready on arrival so we put bags in room and then went off to Spa area Difference in breakfast set up..last time was menu choices taken at table...now buffet help yourself, however just as delicious and lots to chose from...cooked full English, fresh fruits yoghurts. Cereals pastries cheeses smoked salmon, juices .. tea coffee snd toasts bought to your table. . Staff very attentive over the weekend . Bed turn down service in evening very nice touch.
1 nacht verbleven in november 2023

8/10 – Goed

Mieko

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

6/10 – Redelijk

Jean-Philippe

Reisde met partner
Positief: Voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
We come to this hotel quite frequently but this is the first time we booked through Expedia. Not Expedia's fault but the room we had was a tiny one with a small double bed, the TV remote didn't work properly so had to press the buttons on the TV, the shower control fell off. We have had a good experience in the past, but this time fell well below the level we have had in the past for the money we spent. The restaurant was excellent as ever, although there was one waiter who seemed very eager to please, almost un-genuine. Difficult to say, but I certainly don't expect anyone to bow to me at a hotel.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Samantha

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Wouldn’t go back
Booked this for my husband’s birthday and upon arrival we were so impressed at the hotel grounds and it’s a beautiful setting. We arrived and sat down for a drink. It took us a long time to find someone to serve us and we sat outside where all the tables were either dirty or had glasses left there for some time. We ordered 2 orange juices and lemonade and it came to a staggering £20.70! Just couldn’t believe it. The hotel emailed me the bill before checkout and I replied saying that amount was ridiculous for 2 soft drinks but they didn’t reply. A couple of members of staff were a little abrupt and overall sensed some disengagement. It was a shame as it was a rare weekend away but it wasn’t as I expected sadly so I wouldn’t return.
1 nacht verbleven in september 2023

8/10 – Goed

Jasleen

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Terry

Reisde met partner
Negatief: Voorzieningen
Was placed in a room that was unbelievable far from the main entrance. No lift for luggage and it had a terrible buzzing noise from a boiler that made us change rooms so we could sleep. Was placed next to a room with a crying baby at 5 AM. Spoke with the staff about our disappointment and unacceptable room allocation. They said sorry.
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Lydia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful escape
The hotel was absolutely stunning and the grounds were gorgeous. It felt like a real luxury place. Our room was huge (deluxe) with a gorgeous jet bath. Although the decor is very dated, it didn’t take away from the experience. The view from our room was magical. The breakfast was delicious and such good quality.
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Average stay
Pretty average. Place is showing signs of tiredness. Could do with an update throughout.
1 nacht verbleven in september 2023

8/10 – Goed

Kiran, Trinity Beach

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Location
2 nachten verbleven in september 2023

8/10 – Goed

Martin

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Most staff especially Paul was welcoming hospitable knowledgeable and engaging, except unfortunately the young lady receptionist who was argumentative and inappropriately took method of payment
1 nacht verbleven in september 2023

6/10 – Redelijk

Brad

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
It's a shame that the owners do not keep care of this hotel. It is a beautiful park, castle and there is quite a lot one could enjoy here at the right time of the year. However, the hotel seemed very lonely during our visit. The rooms need a good cleaning. With exception of only one member we encountered in the tea room, the staff is not at all trained or polished. Unfortunately we were there at a very warm time and the hotel was not a all prepared to deal with this kind of weather. They offered us a fan that was about strong as a light whistle blowing. After further pursuing the matter, the second day we were told that there were rooms with air conditioning, in fact. This after we spent a night in a room where the temp measured 87 degrees fahrenheit. Again, a sever lack of understanding from the staff. I would Recommend a stop by from anyone in the area to see the gardens and the building itself, but find another hotel to stay and you will be much happier.
2 nachten verbleven in september 2023

10/10 – Uitstekend

Monica

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Un lugar espectacular, la atención de 10 .
1 nacht verbleven in september 2023

6/10 – Redelijk

Michael

Positief: Netheid, comfort kamer
Ashdown not as good as previous stays.
I have stayed here many times and always enjoyed it but the hotel seems to have dropped their standards. The interior of the hotel was looking tired with flaking window frames and sills. In my room the curtains would not close, the light above the sink was broken so shaving was difficult and the wi fi was very poor. The bar was being run by only one girl and probably needed two more helpers.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Carley

1 nacht verbleven in augustus 2023

8/10 – Goed

Peter

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Enjoyed my stay as always. No-longer doing a la carte breakfast menu which is a shame, and certain cutbacks in provision of toiletries etc is also disappointing, but still a fantastic hotel with expansive grounds, friendly staff, and sense of established presence.
3 nachten verbleven in augustus 2023

6/10 – Redelijk

charles

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
What I liked: The views and nature. Did not like: On site is restaurant is way over priced for the quality golf equipment is old and worn out Pay for 4 star luxury and get 3 star results

4/10 – Matig

Weronika

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Very disappointed and overpriced.
I'll start with the staff who are super friendly and very helpful. Unfortunately the standard of the hotel is definitely not 4 stars and we were really disappointed. It's an old hotel and I can understand renovations are challenging but we have paid a very high price (over 500gbp per night) and it felt like a waste of money. What bothered us: king size bed that in fact was 2 mattresses put together - very uncomfortable, no basic kettle / coffee machine in the room, no AC in the room, food was horrible at breakfast and despite having to book it, by the time we arrived there was barely anything left and it all looked horrible - left overs and dropped pieces of food on the buffet table not cleaned up - just disgusting frankly. The hotel smells badly in different parts of it - gives a horrible impression as you walk through it. What we liked: beautifully maintained garden and grounds around the hotel and staff service. Sadly that's all we liked.
2 nachten verbleven in juli 2023

8/10 – Goed

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
House keeing absolutely superb. We were so well looked after. Service in restaurant outstaning. Food first class.
2 nachten verbleven in juli 2023

8/10 – Goed

Samantha

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Overall we had a nice time. The staff were friendly and helpful and the food and drinks were good. Our stay was however impacted by the fact that the room hadn't been cleaned when we entered (a mis-communication between Front Desk and Housekeeping I think they said) and that the bed was broken, which obviously we didn't find out until bedtime. There was also cobwebs and dirt in places that you wouldn't expect if a thorough inspection of these sorts of things was being done - e.g. chandeliers in the fancy dining room and what looked like dried blood over the wall in the downstairs ladies toilets. So overall it felt like the bones of the hotel were good, but more attention was needed to the detail, as it's not a cheap place to stay.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Steven

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023

4/10 – Matig

Carly

Negatief: Netheid, personeel en service
4 nachten verbleven in juli 2023

8/10 – Goed

Tonje

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2023

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely stay. Staff polite and pleasant. Buffet breakfast unfortunately cold.
1 nacht verbleven in juni 2023

6/10 – Redelijk

Matt

Reisde met partner
Negatief: Personeel en service
The property is stunning and location beautiful Staff tried really hard but waiting staff were totally chaotic. Had to order wine for dinner 4 or 5 times, only to be told it had run out. Arriving at dinner we weren’t greeted for ages, then sent out into the holding bar, only for other couples to be seated first. The rooms a little dated for the price The golf is fun and very cheap. Nice pool
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Simon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely setting and interior. All round great place to stay!
2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Sharon

1 nacht verbleven in mei 2023

6/10 – Redelijk

Stuart

Positief: Comfort kamer
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wish we’d stayed elsewhere
Shabby, dirty, poor service, broken jacuzzi , not really a spa (no sauna or steam room) and items added to restaurant bill that were not delivered as they didn’t have them!
1 nacht verbleven in mei 2023

6/10 – Redelijk

yvette

Reisde met partner
Positief: Netheid, personeel en service
DBB rate was not great value. Mould in the hot tub area. The main house is gorgeous and the grounds incredible.
1 nacht verbleven in april 2023

8/10 – Goed

Heena

2 nachten verbleven in april 2023