Exterieur

Beoordelingen van Courtyard by Marriott Fort Lauderdale Airport & Cruise Port

3 out of 5

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 541 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 245 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 101 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 66 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 48 van 1001 beoordelingen" "

8,6/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Annelle

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Conveniently located near TriRail. Friendly staff. Food options inside hotel. Pool and gym access. Spacious and clean rooms. Comfortable and nice ambiance. Fresh fruit water in the lobby. Snacks are pricey.
4 nachten verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Annelle, It is a pleasure to know that we exceeded your expectations; our amenities, service, and convenience make us a great place to call home when visiting the city. We are also happy you liked our comfortable accommodations and delicious food. Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and for posting such a generous review of our hotel and staff. We enjoyed having you as our guest, and we hope to see you again on your next visit. Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Nancy

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient access to Tri-Rail station. Clean and quiet hotel.
1 nacht verbleven in mei 2024
Reactie van General Manager op 21 mei 2024
Dear Nancy, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and for your great review. We are glad you enjoyed your stay and liked our convenient location and comfortable accommodations. It was a pleasure having you as our guest, and we look forward to welcoming you again soon.Best Regards,Adelana MooreGeneral Manager

8/10 – Goed

James

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No "restaurant", the food is only from a pre-prepared list.
1 nacht verbleven in mei 2024
Reactie van General Manager op 20 mei 2024
Dear James, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and reviewing your stay. We are happy your overall visit was pleasant, but we are sorry for the concern you had with our on-site restaurant, which kept it from being perfect. We are grateful for your valuable comments, as we are always striving to improve our guest experience in all areas of our hotel. Thank you again; we hope to welcome you back soon.Best Regards,Adelana MooreGeneral Manager

8/10 – Goed

Emad, Ypsilanti

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Breakfast not included not even lobby coffee (in room available ..but don't trust ). Bag of chips costs over $3:50 . Hotel is clean and quiet ..friendly people .
1 nacht verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Emad, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad you liked our well-maintained hotel and that our devoted associates took great care of you. We will certainly share your praises with them. However, we deeply regret your disappointment that breakfast was not inclusive and that you were unaware of this policy at the time of making your reservations. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Best Regards,Adelana MooreGeneral Manager

8/10 – Goed

Yalitza

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The breakfast isn’t worth it even if it’s free with your stay. Charging for parking on a property they have for themselves is ridiculous.
3 nachten verbleven in mei 2024
Reactie van General Manager op 14 mei 2024
Dear Yalitza, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We were sorry to read that you did not thoroughly enjoy our breakfast. We will certainly follow up with our food and beverage team to see where we can do better. We also regret your disappointment with the parking charge. This fee is listed on our website, and we will share your comments appropriately. We hope to have another chance to provide a better experience in the future. Best Regards,Adelana MooreGeneral Manager

8/10 – Goed

Garry

The short distance to the airport, and the calmness of the place.
3 nachten verbleven in mei 2024
Reactie van General Manager op 12 mei 2024
Dear Garry, Thank you for sharing your review of Courtyard Fort Lauderdale Airport & Cruise Port. We are glad to know you had a pleasant stay and that you loved our ideal location close to the airport. We appreciate your feedback and hope to see you again on your future visit to the area. Best Regards,Adelana Moore,General Manager

10/10 – Uitstekend

Martin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wish the restaurant is open during the whole day
1 nacht verbleven in mei 2024
Reactie van GENERAL MANAGER op 11 mei 2024
Dear Martin, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port. It is always nice to receive positive comments from our guests, but we are also grateful to learn from detailed comments like yours. We continually strive to enhance our services and appreciate your valuable feedback regarding the timings of our restaurants. It was a pleasure having you, and we hope to see you again soon!Best Regards,Adelana Moore,General Manager

8/10 – Goed

MARIE

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really recommend that place.
1 nacht verbleven in mei 2024
Reactie van GENERAL MANAGER op 11 mei 2024
Dear Marie, Thank you for your kind rating. We are glad that we could exceed most of your expectations and that you loved your visit to our hotel. We appreciate you taking the time to let fellow travelers know about your experience, and we look forward to many more visits to Courtyard Fort Lauderdale Airport & Cruise Port.Best Regards,Adelana Moore,General Manager

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location, close to the FLL Airport. The staff is very professional and helpful.
1 nacht verbleven in mei 2024
Reactie van General Manager op 9 mei 2024
Dear James, Thank you for your kind words about our hotel. Situated near Fort Lauderdale airport and Everglades cruise port, we take pride in offering our guests a comfortable and pleasant place to relax before or after their trip. We are particularly glad you loved our devoted associates. All of us at Courtyard Fort Lauderdale Airport & Cruise Port look forward to having you stay here again.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Anita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 8 mei 2024
Dear Anita, Thank you for rating your stay at Courtyard Fort Lauderdale Airport & Cruise Port. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Ourania

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff very helpful Very clean
1 nacht verbleven in april 2024
Reactie van General Manager op 1 mei 2024
Dear Ourania, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are thrilled to know that our commitment to spotless accommodations met your expectations. We were also delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Adelana MooreGeneral Manager

4/10 – Matig

David, Prosper

Very isolated. Limited off property dining. Small elevator. Very limited access to elevator with bags and family.
2 nachten verbleven in april 2024
Reactie van General Manager op 30 apr 2024
Dear David, Thank you for taking the time to share your feedback. We deeply regret the lack of diversity with our on-site dining options and have shared your comments appropriately as we strive to improve our offerings. We are also sorry for the issues you had with our elevators during your visit. We will address this appropriately, and we want you to know we are very grateful for your patience. We hope you will revisit for the seamless stay you deserve.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Graigory

1 nacht verbleven in april 2024
Reactie van General Manager op 18 mei 2024
Dear Graigory, Thank you for the outstanding rating. We are delighted that from check-in through check-out, we were able to provide you with a great stay at Courtyard Fort Lauderdale Airport & Cruise Port. We look forward to your return and wish you all the best with your future travels.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Arthur

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the homemade breakfast, however need more staff. Waits too long.
1 nacht verbleven in februari 2024
Reactie van General Manager op 25 apr 2024
Dear Arthur, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad you enjoyed our breakfast offerings and that you enjoyed your stay overall. We also regret the service shortfalls you faced and the inconvenience this caused. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 26 apr 2024
Dear Michael, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Paul

1 nacht verbleven in april 2024
Reactie van GENERAL MANAGER op 11 mei 2024
Dear Paul, Thank you for your outstanding rating. We are glad that we could exceed all of your expectations and that you loved your time with us. We look forward to many more visits to Courtyard Fort Lauderdale Airport & Cruise Port.Best Regards,Adelana Moore,General Manager

10/10 – Uitstekend

Tricia

1 nacht verbleven in april 2024
Reactie van General Manager op 8 mei 2024
Dear Tricia, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Courtyard Fort Lauderdale Airport & Cruise Port, and we look forward to welcoming you back soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten
Close to airport
1 nacht verbleven in april 2024
Reactie van General Manager op 16 apr 2024
Dear Crystal, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are delighted to know that we were able to provide you with a comfortable and quiet stay and that our proximity to the airport was perfect for your needs. Should your travels bring you back this way, it would be our pleasure to host you again.Best Regards,Adelana MooreGeneral Manager

8/10 – Goed

Dawn

1 nacht verbleven in april 2024
Reactie van General Manager op 14 apr 2024
Dear Dawn, Thank you for sharing the nice rating about your experience at Courtyard Fort Lauderdale Airport & Cruise Port. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Barb

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Check in was so great, front desk staff always pleasant and helpful. Comfortable beds and shuttle pick up and drop off from Airport was seemless. Would recommend
1 nacht verbleven in april 2024
Reactie van General Manager op 10 apr 2024
Dear Barb, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad you liked our comfortable beds provided you with a relaxing night’s sleep, and that you appreciated our shuttle service. We were also delighted to learn that the service provided by our front desk associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for your recommendation to our future guests. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Adelana MooreGeneral Manager

8/10 – Goed

Valerie, Covington

1 nacht verbleven in april 2024
Reactie van General Manager op 28 apr 2024
Dear Valerie, All of us at Courtyard Fort Lauderdale Airport & Cruise Port appreciate your nice rating. We are glad you had an enjoyable stay and would love to see you again soon.Best Regards,Adelana Moore,General Manager

10/10 – Uitstekend

Cynthia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beds
1 nacht verbleven in april 2024
Reactie van General Manager op 6 apr 2024
Dear Cynthia, Thank you for taking the time to review your recent stay. We are delighted that you loved our comfortable beds and got a great night's sleep. It is our top priority to provide a refreshing, relaxing stay to every guest; therefore, we appreciate your kind remarks. Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port. We look forward to your next visit.Best Regards,Adelana MooreGeneral Manager

4/10 – Matig

Gerald S

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The pool was dirty the surroundings of the pool had weeds growing up in cracks of cement cigarette butts laying around. Staff at front desk not very friendly and it states complementary shuttle to airport but then told $10 a person if before 5am and I couldn’t find anywhere on the website about this anywhere.
1 nacht verbleven in april 2024
Reactie van General Manager op 7 apr 2024
Dear Gerald S, Thank you for taking the time to evaluate our hotel. We are disappointed to learn about the cleanliness issues at the pool area. We have shared your comments with housekeeping associates to ensure the cleanliness and appearance of all our facilities. We also sincerely apologize for the inconvenience you endured with the shuttle service. Your feedback and also your patience in this matter are much appreciated. We will share your message appropriately as we are committed to enhancing our services and guest experience on all levels.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Joe

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van General Manager op 6 apr 2024
Dear Joe, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and for the excellent rating. We are thrilled to know we exceeded your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Adelana MooreGeneral Manager

8/10 – Goed

Melanie, Tarkio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Area doesn't have anything close to do within walking distance
1 nacht verbleven in maart 2024
Reactie van General Manager op 2 apr 2024
Dear Melanie, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are pleased you enjoyed your stay overall; however, we do regret that our location did not meet your expectations. We offer a shuttle service that can take you downtown, and we would be happy to offer recommendations for local sights. We hope you will take advantage of this on your next visit so that we can provide you with a better experience. We look forward to welcoming you back soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Vilmarie Vazquez

Zakenreiziger
Positief: Netheid, personeel en service
.
1 nacht verbleven in februari 2024
Reactie van General Manager op 2 apr 2024
Dear Ms. Vazquez, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and for the excellent rating. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Adelana MooreGeneral Manager

4/10 – Matig

Daniel, Manalapan

Reisde met familie
This hotel is near a train that runs all night. Very noisy and impossible to get a good nights sleep.
1 nacht verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Dear Daniel, Thank you for taking the time to evaluate our hotel. We sincerely apologize for the noise issues you encountered and that your sleep was disrupted. On your next visit, we will be happy to provide you with a different room should one be available. We have various room options and are always happy to accommodate special requests when possible. We understand your frustration and are grateful for your patience. We do hope you will stay with us another time so we can provide you with a much more satisfying experience.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Ramon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is our second time. Always great service and professional employees at the lobby and all over the property.
1 nacht verbleven in maart 2024
Reactie van General Manager op 30 mrt 2024
Dear Ramon, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. We value your patronage, and we look forward to your next visit.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Jean

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was nothing to do in the area but that’s not really the hotel’s fault
1 nacht verbleven in februari 2024
Reactie van General Manager op 30 mrt 2024
Dear Jean, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We were happy to read that you enjoyed your overall stay, but we are disappointed that our location did not suit your needs. We appreciate your feedback. We offer a shuttle service that can take you downtown, and we would be happy to offer recommendations for local sights. We hope you will take advantage of this on your next visit so that we can provide you with a better experience. We look forward to welcoming you back soon.Best Regards,Adelana MooreGeneral Manager

6/10 – Redelijk

Olga

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was nice and clean. The AC is noisy. You can hear train all night long. Their system was down and they did the check in process manually. While we were sleeping, someone opened our door because it was checked in to someone else while we were there. The problem was resolved, but not something you want to experience while sleeping.
1 nacht verbleven in maart 2024
Reactie van General Manager op 30 mrt 2024
Dear Olga, Thank you for taking the time to evaluate our hotel. While we are happy to know you liked our well-maintained accommodations, we deeply regret the noise concerns you experienced during your stay. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We also sincerely apologize for the inconvenience caused by the manual check-in process. Please know that we have shared your comments appropriately to prevent them from happening again in the future. We understand your frustration and are grateful for your patience. We hope you will give us a second chance to deliver the type of experience you should always expect from our hotel. Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

linda

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Elevators slow
1 nacht verbleven in maart 2024
Reactie van General Manager op 30 mrt 2024
Dear Linda, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are pleased you enjoyed your stay overall; however, we deeply regret the issues you had with our elevators during your visit. We will address this appropriately, and we want you to know we are very grateful for your patience. We appreciate hearing from our guests as we continually strive to improve our services. We hope you will revisit for a much-improved stay.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Devin

1 nacht verbleven in maart 2024
Reactie van General Manager op 13 apr 2024
Dear Devin, Thank you for the perfect rating! We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Courtyard Fort Lauderdale Airport & Cruise Port, and we look forward to welcoming you back soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Martha

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent service and clean rooms
1 nacht verbleven in maart 2024
Reactie van General Manager op 14 mrt 2024
Dear Martha, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad you liked our well-maintained accommodations and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Adelana MooreGeneral Manager

8/10 – Goed

Kristy

Reisde met familie
I liked the location-right by Bass Pro Shop & a great restaurant. It was very safe & convenient to get Lyft & Ubers. The hotel was clean & very well taken care of. Great shuttle service to the airport too. Elevator was broken & the other was clunking & didn’t feel safe. There was no coffee in the lobby most of the time. Overall, it was great & I’d stay there again!
2 nachten verbleven in maart 2024
Reactie van General Manager op 12 mrt 2024
Dear Kristy, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad our location perfectly suited your needs and that you appreciated our shuttle service. While we are also happy to know you liked our well-maintained accommodations, we deeply regret not meeting some of your expectations. We have shared your comments with the appropriate individuals as we strive to improve our guest experience. It is always a joy to see our guests are excited about returning; we look forward to it!Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Mary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Courtyard with the palm trees , and areas to relax for anytime of day or evening
1 nacht verbleven in februari 2024
Reactie van General Manager op 9 mrt 2024
Dear Mary, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are thrilled to know we exceeded your expectations and that you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Cynthia

The staff were welcoming and very helpful.
1 nacht verbleven in maart 2024
Reactie van General Manager op 10 mrt 2024
Dear Cynthia, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We were delighted to learn that the service provided by our associates surpassed your expectations. We will enjoy sharing your compliments to recognize them for a job well done. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Adelana MooreGeneral Manager

4/10 – Matig

KATHY

Positief: Netheid
Very isolated property
1 nacht verbleven in maart 2024
Reactie van General Manager op 8 mrt 2024
Dear Kathy, Thank you for taking the time to post a review. We are sorry that our location was not ideal for you. Please know in the future our knowledgeable associates are happy to recommend restaurants, shopping, and local area attractions to make your experience here the best that it can be. We appreciate your feedback and hope to have the opportunity to host you again on your future visit to the area. Best Regards,Adelana Moore,General Manager

6/10 – Redelijk

John

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van General Manager op 8 mrt 2024
Dear John, We are glad you liked some aspects of our hotel, and overall, your stay was enjoyable. However, we are sorry if you were disappointed with any part of your visit. We hope you will stay with us on another occasion so we can provide you with a much more satisfying experience.Best Regards,Adelana Moore,General Manager

4/10 – Matig

Grant

Reisde met familie
Positief: Personeel en service
Could hear the trains all night.
1 nacht verbleven in maart 2024
Reactie van General Manager op 3 mrt 2024
Dear Grant, Thank you for your feedback regarding the noise concerns you had during your time with us. Please accept our sincere apologies for the inconvenience caused. We understand the importance of providing a peaceful environment for our guests and sincerely apologize for falling short in this regard. We take noise concerns seriously and will look into the issue to address it effectively. Your feedback is appreciated, and we hope to have the opportunity to provide you with a more tranquil and enjoyable stay in the future.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Andrew

Positief: Staat van de accommodatie en faciliteiten
Hotel is very nice with shuttle service to restaurants.
1 nacht verbleven in maart 2024
Reactie van General Manager op 3 mrt 2024
Dear Andrew, We are so pleased to read how happy you were with our beautiful property and convenient amenities! Providing an exceptional stay to every guest is what we strive for every day. Thank you for reviewing your time at Courtyard Fort Lauderdale Airport & Cruise Port, and we hope to welcome you back soon for another enjoyable visit.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Destiny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in februari 2024
Reactie van General Manager op 2 mrt 2024
Dear Destiny, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad our location was convenient for everything you wanted to do on this visit. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

ZEKI, new milford

1 nacht verbleven in februari 2024
Reactie van General Manager op 23 mrt 2024
Dear Zeki, Thank you for rating your stay at Courtyard Fort Lauderdale Airport & Cruise Port. Nothing is more important than your satisfaction, so we are delighted you gave us a perfect score. We appreciate your business and look forward to seeing you again soon.Best Regards,Adelana MooreGeneral Manager

8/10 – Goed

D

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The stay at the hotel was nice. The staff was friendly and the amenities are as expected. Note that you will have to pay for parking. Other than that my stay was good.
1 nacht verbleven in februari 2024
Reactie van General Manager op 1 mrt 2024
Dear Guest, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port for your recent stay. We are pleased to know that your overall experience was satisfying. We are also delighted that you loved our beautiful property, attentive associates, and the amenities we offer to our guests. However, we regret your disappointment with our parking charges. These fees are listed on our website, and we will share them appropriately. We appreciate your patience and look forward to welcoming you back soon.Best Regards,Adelana MooreGeneral Manager

8/10 – Goed

Beth, Woodbury

1 nacht verbleven in februari 2024
Reactie van General Manager op 23 mrt 2024
Dear Beth, Thank you for sharing the nice rating about your experience at Courtyard Fort Lauderdale Airport & Cruise Port. We are happy to see your stay was pleasant, and we hope to have the pleasure of hosting you again soon.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Demarcus

Reisde met partner, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Service! Nice Room and great atmosphere The front desk was awesome all shifts
1 nacht verbleven in februari 2024
Reactie van General Manager op 29 feb 2024
Dear Demarcus, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We are glad you liked our comfortable accommodations and that our devoted associates took great care of you. We will certainly share your praises with them. Thank you again for including us in your travel plans. It would be a pleasure to welcome you back anytime you visit our area. Best Regards,Adelana MooreGeneral Manager

4/10 – Matig

gonzalo

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The toilet noise
1 nacht verbleven in februari 2024
Reactie van General Manager op 29 feb 2024
Dear Gonzalo, Thank you for choosing us for your recent visit. We sincerely apologize for the noise concerns during your stay and its impact on your overall comfort. Your feedback allows us to improve our guest experience, and we genuinely appreciate you sharing it with us. We hope you will consider us for your next visit to the city so we may have the opportunity to better your stay.Best Regards,Adelana MooreGeneral Manager

10/10 – Uitstekend

Geannys

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location close to airport and lots of food options
1 nacht verbleven in februari 2024
Reactie van General Manager op 27 feb 2024
Dear Geannys, Thank you for choosing Courtyard Fort Lauderdale Airport & Cruise Port and sharing your experience. We were delighted to read how much you enjoyed your visit to the city and that you appreciated having several restaurant options within walking distance. Thank you for being our guest. We hope to have you return soon.Best Regards,Adelana MooreGeneral Manager

6/10 – Redelijk

Marc

Reisde met familie
Pas de service de restauration sur place et endroit loin de tout
1 nacht verbleven in februari 2024
Reactie van General Manager op 27 feb 2024
Dear Marc, Thank you for taking the time to evaluate our hotel. Please accept our sincere apologies for not providing the attentive service we strive to provide every guest. Rest assured that this issue has been addressed with our staff and will not be repeated. We are also sorry that our location did not meet your expectations. We truly hope you will give us another chance to prove that we are committed to providing outstanding hospitality to each and every guest. Best Regards,Adelana MooreGeneral Manager

2/10 – Ontzettend slecht

Dennis

1 nacht verbleven in februari 2024
Reactie van General Manager op 26 feb 2024
Dear Dennis, Thank you for choosing our hotel for your stay. We are very disappointed to see your rating and sincerely apologize for not meeting your expectations. We value your business and truly hope you will give us another chance to prove that we are committed to providing an excellent experience to every guest.Best Regards,Adelana MooreGeneral Manager

4/10 – Matig

Shannon

Negatief: Netheid, staat van de accommodatie en faciliteiten
No interest so we didn’t have room keys No extra toiletries… and the coffee bar was standard Disappointed for a Marriott
Reactie van General Manager op 26 feb 2024
Dear Shannon, Thank you for taking the time to evaluate our hotel. Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and we regret that we fell short of meeting your expectations in some areas. We understand the importance of having room keys readily available and providing extra toiletries upon request. Your comments have been shared with our team to address these issues and prevent similar occurrences in the future. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Best Regards,Adelana MooreGeneral Manager