Exterieur

Beoordelingen van La Quinta Inn & Suites by Wyndham Fort Lauderdale Tamarac

2.5 out of 5
La Quinta Inn & Suites by Wyndham Fort Lauderdale Tamarac
5070 N State Road 7, Fort Lauderdale, FL

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 281 van 1119 beoordelingen" "
Gastenscore: 8 - Goed. 238 van 1119 beoordelingen" "
Gastenscore: 6 - Redelijk. 191 van 1119 beoordelingen" "
Gastenscore: 4 - Matig. 157 van 1119 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 252 van 1119 beoordelingen" "

6,4/10

Netheid

7,2/10

Personeel en service

6,2/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Kadrein

It’s dirty
4 nachten verbleven in mei 2024

6/10 – Redelijk

Diego

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The hotel staff were amazing. I had a huge problem with reservations department. I was coming on a red eye flight so I booked an extra night so that I could have the room ready at 7 am upon my arrival, I asked them to note that, they said they placed the note. Upon my arrival the front desk canceled my reservation and put me as no show no call. I explained the situation and they said no notes available, however they went the extra mile and gave me the room. They need to work on their communication.
3 nachten verbleven in mei 2024
Reactie van Management op 11 mei 2024
We do apologize for any inconvenience that you may have occur with your stay with us. Unfortunately, the computer system will cancel the reservation if they're not able to get in touch with the customer. Sincerely management.

10/10 – Uitstekend

Johnny

Reisde met familie
Positief: Personeel en service
Good place for a short stay
4 nachten verbleven in mei 2024
Reactie van Management op 11 mei 2024
We would like to thank you for your response we are pleased you had a great stay with us. We're looking for your next visit with us to be an enjoyable one as your first one Sincerely Management.

6/10 – Redelijk

Janique

4 nachten verbleven in mei 2024
Reactie van Management op 7 mei 2024
We would like to thank you for your feedback, and we value your opinion very seriously. Please inform us what we can do to make your next stay better. Thank your Management

6/10 – Redelijk

mark

Reisde met partner
Positief: Personeel en service, voorzieningen
Amazing and friendly front desk. The rooms need updating and needs a little T.L.C. and the permit in the elevator was outdated.
4 nachten verbleven in april 2024
Reactie van Management op 6 mei 2024
We appreciate your feedback, and we take your opinion seriously we are in the process of doing a makeover and we're sorry for any inconvenience that it might have caused you. Sincerely Management.

6/10 – Redelijk

TiErica

Negatief: Personeel en service
The front desk lady Ms. Lovely was very nasty and rude. I would never stay in this over priced and nasty property again. The cleaning is very much subpar
1 nacht verbleven in mei 2024
Reactie van Management op 6 mei 2024
Dear guest, we do apologize for any inconvenience that you may have encountered. We are saddened to hear about your experience with one of our staff. We can assure you that the matter has been addressed and welcome your stay back with us. Sincerely Management.

8/10 – Goed

Joseph

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was conveniently located well lighted and parking Compare to the othe la Quinta I stay at this one I rather more just minor hiccups outlets in room only 2 work but I definitely would stay there again
3 nachten verbleven in april 2024
Reactie van Management op 7 mei 2024
Dear Joseph, we like to thank you for your feedback your opinion does matter to us, and we appreciate you for staying with us Sincerely Management.

8/10 – Goed

sonia, lauderdale lakes

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Management op 7 mei 2024
Dear valuable guest we appreciate your response please let us know if there's anything we can do to make your next stay with us more awesome experience.

8/10 – Goed

Solomon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Management op 7 mei 2024
Dear Solomon, we would like to thank you for your response. We are looking for your next visit with us. Sincerely management.

8/10 – Goed

Hector

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Hot water for a shower was not available in the AM. We saw a roach in our room.
5 nachten verbleven in april 2024
Reactie van Management. op 2 mei 2024
We do apologize for any inconvenience that you may have occurred with your stay with us. Rest assured we're looking into the matter and has taken care of the issue thank you Management.

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The workers collectively work hard to keep it running smoothly.
2 nachten verbleven in april 2024
Reactie van Management op 7 mei 2024
Dear James, we would like to thank you for your response, and we are looking forward to your next visit.

10/10 – Uitstekend

Judy, Providenciales

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Management op 7 mei 2024
We value your feedback thank you for staying with us and we are looking forward to your next visit with us Sincerely Management.

2/10 – Ontzettend slecht

AVALON

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stay at your own risk.......The hotel needs to be updated and the staff vetted and trained. The issues started when the room key didn't work on the second day. Checked with front desk and found out I was listed as being in another room. The issue was rectified (or so I thought). Later that night, the security officer attempted to enter the room, claiming he forgot something in the room. Needless to say, I was scared.. the police was called and I proceeded to book at a room elsewhere. Despite my early check out, charges were applied to the credit card on file. Attempts to speak with staff was met with hostility and rude service where I was put on hold indefinitely.
Reactie van Management. op 2 mei 2024
We do apologize for any inconvenience that you may had occurred with us. We can assure you that you are well protected here with our security staff. Sincerely Management.

4/10 – Matig

Alexander

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
This property was very run down. The photos and outlook on Expedia were great, along with its amenities. Truthfully the place is filthy and smelly, it is very poorly maintained. Our shower/tub was disgusting and an odor lingered in the room and hallway. For a Wyndham property, this was the worst I have ever seen.
1 nacht verbleven in april 2024
Reactie van Management op 2 mei 2024
Your feedback from your stay is valuable. If your experience didn't meet expectation, please accept our apologies looking forward to serving you better in the future sincerely management.

2/10 – Ontzettend slecht

Nicole, Vinton

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This hotel was so disgustingly dirty. Our room had an air purifier in it, that ran constantly to remove the weed and whatever other smells. The sheets had gross marks on them, showing they weren’t changed. The floors hadn’t been cleaned ever, maybe? If we hadn’t got in after midnight I would’ve left. Thought about sleeping in the car but the people hanging out in the parking lot changed that idea.
1 nacht verbleven in maart 2024
Reactie van Management op 2 mei 2024
Thank you for your feedback your feedback from your stay will help us identify opportunities where we can focus on making improvement if your experience fell short of your expectation in any way please accept our sincerely apologies. Sincerely Management,

8/10 – Goed

Ana Sofia

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Excellent beds and quiet/ clean room. Lowlights: not a good reception while checking-in, even missed breakfast due to lack of information. Had to ask for our first room change due to a strong bad smell on it. Highlight: for sure Lovely’s checkout receptionist attentions.
1 nacht verbleven in april 2024
Reactie van Management op 7 mei 2024
We appreciate your feedback and thank you for your stay with us and looking forward to your next visit with us Sincerely Management.

6/10 – Redelijk

chinelle

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The staff was very friendly and helpful. The room itself was very clean. The beds were comfortable. The outside of the property was not nice at all. The property needs a major upgrade outside. Their were kids running around everywhere. very noisy.
2 nachten verbleven in maart 2024
Reactie van Management op 2 mei 2024
Thank you for your feedback we appreciate that. We take your opinion seriously and looking forward to your next day with us. Sincerely Management.

8/10 – Goed

Anna-kay

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was welcoming and the room was clean and comfy. Overall a good experience. I will recommend this property.
4 nachten verbleven in april 2024
Reactie van Management op 6 mei 2024
We would like to thank you for your response and looking forward to your next stay with us. Sincerely Management.

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ok
2 nachten verbleven in april 2024
Reactie van Management op 6 mei 2024
We would like to thank you for your response and looking forward to your next stay with us. Thank you, Management.

4/10 – Matig

Quwasia

3 nachten verbleven in april 2024
Reactie van Management op 6 mei 2024
We appreciate you for your response please feel free to let us know what we can do to make your next stay with us a pleasant and enjoyable one. Thank you, management.

4/10 – Matig

Kayana

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Did not enjoy my stay here , would not recommend.
1 nacht verbleven in maart 2024
Reactie van Management. op 3 mei 2024
Thank you for your feedback we appreciate it. Please let us know what we can do to make the next stay a pleasant and enjoyable experience for you. Sincerely Management.

8/10 – Goed

Shanesha

1 nacht verbleven in februari 2024
Reactie van Management op 8 mei 2024
We appreciate your business. And would like to thank you for being a valuable guest. Sincerely Management.

6/10 – Redelijk

Domonique

Positief: Personeel en service
Negatief: Netheid
I don’t want to indicate much negative information for what could have been isolated. Would be best to discuss with property manager. However, the hotel was average and the room concept is a bit dark. The staff were the best part about the stay (friendly and accommodating). Not sure I’d go back anytime soon unless the savings is great compared to other hotels.
3 nachten verbleven in april 2024
Reactie van Khan op 8 apr 2024
Dear Demonique,Thank you for being kind and for sharing this review. Please call the hotel and ask for me, I would like to discuss any isues you may have expreienced. Thank you for acknowledging our staff, I will make sure to share this review with them. We appreciate your feedback and hope you do com eback us again soon!Best RegardsGM

2/10 – Ontzettend slecht

Lubomir

1 nacht verbleven in maart 2024
Reactie van Management op 8 mei 2024
We appreciate your response please inform us what can we do to make your next stay with us a pleasant and enjoyable one Sincerely Management

2/10 – Ontzettend slecht

Brandi

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room had a moldy scent. Also when I woke up the first day, my clothes were wet hotels smelt and clean. I had a package delivered and a staff member signed for it. There was proof from my shipping company and yet it was stolen. The manager did not assisted at all, he was so nonchalant as if he didn’t even care he didn’t run the cameras. Had My package was not gonna be delivered there. I would’ve let and rent it elsewhere. I will definitely not associate myself with the La Quinta Inn again, nor will I recommended to any of my people.
2 nachten verbleven in maart 2024
Reactie van Khan op 8 apr 2024
Dear Brandi,I sincerely apologize that your pacakge was lost. We suually do not accept any packages unless guest informs us about it. Per our conversation you checked out a day early and did not inform us about any packages being deleievred so we could secure it for you.I apologize again for this issue, and hope you find your pacakage soon!Sincerely,GM

2/10 – Ontzettend slecht

Perri

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was very unkept and the pictures on the website is misleading, smelly, i had to change rooms because the water hearter was not working and then the other room pull out bed did not have padding so you are literally sleeping on springs that they did not sympathize with, afterwards i requested to be refunded becuade of the poor facilities and the front desk agent said she could not because only the manager has this ability i ask her to call him she said he is out for the weekend i have to wait until Monday and i said he should be taking emergency calls she said she cant call him and cannot guarantee me a refund so i stayed a tourturing 3 nights. Please do not stay here, the manager said he would have called me back and nothing, i called and he is on lunch i guess we will see. Poorly managed, there is no way that no one at this facility cant make decisions on refunds and tge like if the manager is away and does not want to be bothered on his/her time off.
3 nachten verbleven in maart 2024
Reactie van Khan op 8 apr 2024
Dear Perri,I apologize for the delayed response and would like to extend my sincere apologies for the issues you expereienced. I beleive I did talk to you and informed you that I did process the refund. Please allow 3-5 business days for it to reflect on your account.I will make sure to discuss these issues with our team so we can handle issues better in the future.Have a wonderful day!Best RegardsGM

6/10 – Redelijk

Shamar

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Management op 3 mei 2024
We do appreciate your feedback please let us know what we could do to make your next stay with us a pleasant and enjoyable one. Sincerely Management

6/10 – Redelijk

Destiny

Positief: Netheid
Some days there was no room service. Staff was unfriendly and nonchalant.
7 nachten verbleven in maart 2024
Reactie van AC op 1 apr 2024
Thank you for your feedback our housekeeping policy is that we clean your room every 3 days of your stay. If you require room service every day, please notice the front desk. Sorry for any inconvenience this may have caused you. Sincerely Management.

6/10 – Redelijk

Leon

2 nachten verbleven in januari 2024
Reactie van Management op 3 apr 2024
Dear valuable guest we appreciate your feedback please feel free to make any suggestions that we could better your stay with us. Sincerely Management.

10/10 – Uitstekend

Judy, Providenciales

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Management op 8 mei 2024
Thank you for your feedback we value your opinion we're glad to have you as a guest with us. Looking forward to next stay with us in the near future. Sincerely Management

2/10 – Ontzettend slecht

Enrique

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The hallway carpets are dirty and have a bad smell. They look horrible.The Elevator was broken too
2 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
Thank you for your feedback, we apologize for the inconvenience. We are commitment to improve your experience with us. Looking forward to your next visit with us. Sincerely, Management.

2/10 – Ontzettend slecht

Maria

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Waiting for Expedia and the property mgr to call back. The elevator was broken and had to carry luggage up to 4th floor- dog feces in the stairway- people smoking pot in the hallways, random people wandering the halls- our window was broken and left open- the smell in the room was horrible and they sent a msn with a citrus spray. The a/c was squealing and could not call for service because the phone cord was ripped out of the wall. The night staff would not help in anyway and I slept in my vehicle. We left the next morning after talking to Sharnett who was VERY helpful/ SHE should be the manager. Expedia kept me on the phone for over 4 hours with NO resolution. I paid for and booked a different hotel. La quinta is NEVER like this- I would NEVER choose this location again EVER!!!
2 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
Sorry for any inconvenience that you may have encountered. Do to unsee circumstance we called the elevator repair guy. Due to the damage to the elevator the repair technician did not have the part in his vehicle. He informed us that it would be up and running the next day it was repaired and back up and running. Thanks management.

2/10 – Ontzettend slecht

Alysa

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
We appreciate you for your feedback, if you have any questions, you can address them to us. Sorry for any inconvenience this may have caused you. And we are looking forward to your next visit with us. Thank you Management.

6/10 – Redelijk

Latesha

Reisde met familie
The hallways smelt musty and unsanitary. The couch in the room had stains on it and the walls were greasy. Overall, the hotel looked a little dingy
1 nacht verbleven in maart 2024
Reactie van Management op 1 apr 2024
We apologize for the inconvenience that you may have occurred while you were staying here. We are committed to make sure you have a pleasant and comfortable stay with us. Sincerely Management.

8/10 – Goed

Michelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Management op 8 mei 2024
We appreciate your response, and we are looking for your next visit with us. Sincerely Management.

2/10 – Ontzettend slecht

KRUSHNA

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was very disappointed
3 nachten verbleven in maart 2024
Reactie van Management op 1 apr 2024
We apologize for the inconvenience that you may have occurred while you were here. We are committed to making sure that you have a pleasant experience with us in the near future. Sincerely, Management.

6/10 – Redelijk

Ebony

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I wasn't expecting the condition of the property. Look they are due for renovations.
2 nachten verbleven in maart 2024
Reactie van Management op 2 apr 2024
We appreciate your feedback, and we are striving to improve your next visit with us to be enjoyable and pleasant. Sincerely management.

2/10 – Ontzettend slecht

Thomas

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Worst than motel #, smoking, dirty, old and sketchy neighborhood.
1 nacht verbleven in maart 2024
Reactie van Management op 1 apr 2024
Thank you for your feedback we strive to provide our guests with a comfortable and pleasant experience. We apologize for any inconvenience you may have experienced. Sincerely Management.

10/10 – Uitstekend

Fania

Reisde met familie
Positief: Voorzieningen
It was fantastic…
2 nachten verbleven in maart 2024
Reactie van Management op 8 mei 2024
We appreciate your feedback and we're glad that you enjoyed your stay with us. And we're looking for your next upcoming visit with us to be pleasant and enjoyable as your first one. Sincerely Management.

2/10 – Ontzettend slecht

YURIEN FERNANDEZ

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First, there are 2 La Quinta stays across each orher. Enter this adress in WAZE and you’ll end up in the middle of nowhere. I called the hotel for instructions and after parking and unloading, it was the wrong one. Repack car, drive a short distance and enter this place. To begin, rhe fronr desk lady did not accept 2 of my master cards because she had not heard of them. Had to give her my bank card. Had to lug all my bags up stais because the elevator was broken. The windows in the room were stuck, and remained cracked all night. The AC did not work. There was a party out in the parking lot and due to the uncloseable window, I had to listen to bass music alllllll night. The rug in the room was entirely moist-it was disgusting. PLEASE BEWARE. You’ve been warned. Dont believe me? Room 208, uncloseable window.
Reactie van Management op 1 apr 2024
Thank you for your feedback, we do appreciate your concern. There are certain cards that we do not accept. The elevator was an unseen circumstance. The elevator being out of order was out of our control, but we got the matter resolved as soon as possible. Our windows are designed not to open due to safety issue. We appreciate your business and apologize for any inconvenience that it may have caused you. Sincerely Management.

2/10 – Ontzettend slecht

Ryan

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me cancelaron mi reservación, cuando yo había escogido pagar al llegar al hotel
1 nacht verbleven in maart 2024
Reactie van Khan op 8 apr 2024
Dear Guest,Thank you so much for taking the time to write this review and for choosing to stay with us.We love to hear feedback from our guests, and it helps us to make each guest stay better. I apologize that you did not have a pleasant stay and will make sure to share your concerns with our upper management team.We hope you choose to stay with us again soon!Sincerely,Management

2/10 – Ontzettend slecht

arthur

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Management op 2 apr 2024
We appreciate your feedback please feel free to let us know how we can better serve you. Thank you management.

10/10 – Uitstekend

GILBERT

Reisde met partner
Positief: Voorzieningen
Toilet seat was loose
3 nachten verbleven in maart 2024
Reactie van Management op 6 mei 2024
Thank you for your feedback we appreciate your opinion, and we take your opinion seriously we will have someone tighten the toilet seat up and we appreciate you for your stay with us. Sincerely management.

2/10 – Ontzettend slecht

Tanya, Hartford

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property had roaches I could not eat my food. The place was not kept well and the Staff at check in was not professional
2 nachten verbleven in maart 2024
Reactie van Management op 2 apr 2024
We do appreciate your feedback and we apologize for any convenience that we may have caused you. Please accept our apology as we strive to make your next stay better. Sincerely management.

4/10 – Matig

Robert

Negatief: Netheid, staat van de accommodatie en faciliteiten
Dogs hair everywhere…rags dirty …
3 nachten verbleven in maart 2024
Reactie van Management op 2 apr 2024
We do appreciate your feedback and we are committed to make your stay as comfortable as possible. We are a pet friendly hotel and welcome all our friendly pets and human guests. Sincerely management

2/10 – Ontzettend slecht

Mr. Offrans Mrs. Martha

Zakenreiziger, Reisde met familie
Negatief: Voorzieningen
This property is the worst I have encountered. I am a flight attendant I sleep in thousands of hotel. I must said this the worse.. expect a lot is happening outside, smoke from lobby dirty carpet, cold water, dirty cover sheet, the wall are patches. I paid for breakfast no area for breakfast I was told no breakfast was there by 7:30 Am. The room are Smoke smelling room. I can go on and on stay away folks don’t get fooled Expedia stop advertising this hotel do not go there.
1 nacht verbleven in maart 2024
Reactie van Management op 2 apr 2024
We do appreciate your feedback, our goal here is to make you have a wonderful experience. We have a complimentary breakfast that starts on the weekdays from 6 to 9 and on the weekend from 7 to 10. Sincerely Management.

2/10 – Ontzettend slecht

Gian

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Not a good experience
1 nacht verbleven in maart 2024
Reactie van Management op 2 apr 2024
We do value your feedback please feel free to let us know how we can better serve you. Thank you management.

10/10 – Uitstekend

Tatjana

Reisde met een groep, Zakenreiziger
It was good
3 nachten verbleven in februari 2024
Reactie van Management op 8 mei 2024
We value your opinion, and we are delighted that you had an enjoyable stay with us and we're looking for your next visit Sincerely Management.

6/10 – Redelijk

Dime

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The room was decent and cleaned, bed and pillows were comfortable and clean, however the property is showing its age and appears old/tired overall. Hallways and lobby do not smell good. The ac unit condensation in the floor above us was dripping into our room next to the window sill, presumably for a while. We were in 309. The staff was helpful.
2 nachten verbleven in maart 2024
Reactie van Management op 3 mei 2024
We would like to thank you for your feedback, and we do apologize for any inconvenience that you may have occurred we are looking into the matter and addressing it as soon as possible. Sincerely Management

8/10 – Goed

Raghu

3 nachten verbleven in maart 2024
Reactie van Management op 8 mei 2024
We appreciate your response please let us know what we can do to make your next stay enjoyable and pleasant one Sincerely Management.