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Beoordelingen van Riverside Apartments By The Beach

3.5 out of 5
Riverside Apartments By The Beach
116 South Riverside Drive, Pompano Beach, FL

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 297 van 808 beoordelingen" "
Gastenscore: 8 - Goed. 226 van 808 beoordelingen" "
Gastenscore: 6 - Redelijk. 106 van 808 beoordelingen" "
Gastenscore: 4 - Matig. 67 van 808 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 112 van 808 beoordelingen" "

7,8/10

Netheid

7,8/10

Personeel en service

7,0/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Goede accomodaties binnenin zeer modern buitenzijde oud
4 nachten verbleven in juli 2019
Reactie van Riverside Resort Team op 10 aug 2019
Good afternoon thank you for your review. We are glad you enjoyed the interior of the building. We are re-painting the building and we will be completely done around September the latest so we hope you decide to come back and stay with us !

8/10 – Goed

Elaine

Near beach
4 nachten verbleven in april 2024

6/10 – Redelijk

Neil Kelso John

Positief: Netheid
4 nachten verbleven in april 2024

10/10 – Uitstekend

HELENA

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Really nice homely place love the garden pool and outside areas we had a barbecue and it was so great to have it outside and watch the boats go past in the canal.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Jennifer

Positief: Staat van de accommodatie en faciliteiten
Very clean and quick walk to the beach
3 nachten verbleven in april 2024

8/10 – Goed

Rocco

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We loved it! Family most location!
1 nacht verbleven in april 2024
Reactie van Erica op 13 apr 2024
Rocco,Thank you for your review. We hope to see you again in the near future.

10/10 – Uitstekend

Ruslana

Positief: Netheid, staat van de accommodatie en faciliteiten
I really like this resort the people in the office are very sweet and welcoming. Everything is close, 5 min walk to the beach. Rooms are excellent, the kitchen just beautiful, this place was quiet, I thought there would be a lot of people in the swimming pool because of spring break however just few people this time. We rented a car, has free parking, it’s nice.
7 nachten verbleven in maart 2024
Reactie van Sofia op 4 apr 2024
Thank you for your time in writing this review. We are happy to know that we met certain expectations. We appreciate you pointing out the positive and negative side of your stay and we will take it into consideration. We look forward to welcoming you back on another great stay in the future.

8/10 – Goed

Leonard

Reisde met familie
Positief: Netheid, voorzieningen
Great property! Only two things would make it better: (1) dish drying rack in the kitchen (wet dishes just have to stay on the counter!); and (2) clothes drying rack (there is no cord in the shower to hang wet clothes). Also, Canadian credit cards are not accepted to load the laundry room cards, so we have to beg to have someone use their American credit cards, then give that person the cash! Thanks.
9 nachten verbleven in maart 2024
Reactie van Sofia op 4 apr 2024
Thank you for your time in writing this review. We are happy to know that we met certain expectations. We appreciate you pointing out the positive and negative side of your stay and we will take it into consideration. We look forward to welcoming you back on another great stay in the future.

8/10 – Goed

Michael

Positief: Netheid, staat van de accommodatie en faciliteiten
Nice quiet area, close to stores and Beach. Pleasant Associates. Nice pool.
5 nachten verbleven in maart 2024
Reactie van Erica op 26 mrt 2024
Michael,We appreciate your feedback. Come visit us again!

8/10 – Goed

Colean

Reisde met huisdieren, Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Rooms updated for the most part. Floors good. Walls good. Doors have worn spots. Nice kitchen appliances and amenities. TV’s in each room. Bathroom nice. Laundry facilities are nice. Pool area is nice. Pretty sitting area outside. 2 blocks from the beach and many shops and restaurants. Would definitely go back.
4 nachten verbleven in maart 2024
Reactie van Sofia op 11 mrt 2024
Thank you for your time in writing this review. We are happy to know that we met certain expectations. We appreciate you pointing out the positive and negative side of your stay and we will take it into consideration. We look forward to welcoming you back on another great stay in the future.

4/10 – Matig

Marie-Andrée

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Cuisine vraiment mal équipée, plancher sale et le jardin était en mauvais état, les photos ne représentent pas la réalité, manque d’entretien. Je suis déçue de mon séjour.
4 nachten verbleven in maart 2024
Reactie van Sofia op 11 mrt 2024
Good night Marie-Andree,We are sorry to hear that your experience with us was not the best. For a next occasion we would like to tell you that the implements that you did not find at the time of your stay in the kitchen can be requested through the contact telephone number that we provide you at check-in. We will take into account the points that stand out and made your stay unpleasant to improve them

8/10 – Goed

SCOTT

Positief: Netheid, staat van de accommodatie en faciliteiten
Sophia was very helpful and professional when we made a late night check-in. The bed room were comfortable and convenient.
3 nachten verbleven in maart 2024
Reactie van Erica op 7 mrt 2024
Scott,We appreciate your feedback. Come visit us again!

4/10 – Matig

DAVID

Property is very old. They have restrictions and fines for everything. There’s nobody to assist you. Everything’s done by cell phone. I found the entire experience not great. The department is very very small.
2 nachten verbleven in februari 2024
Reactie van Sofia op 12 mrt 2024
Good night David,We are sorry to hear that your experience with us was not the best. We would like to tell you that from 5 in the afternoon the office usually closes and your requirements can be resolved via WhatsApp, which is our means of contact. We hope that your stay with us will be much better soon.

4/10 – Matig

lina

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The rooms do not look like the pictures. Very dark outdated and smelled moldy.
1 nacht verbleven in februari 2024
Reactie van Sofia op 12 mrt 2024
Thank you Lina for the review. We are sorry that you experienced an issue during your stay but we hope we can host you again.

6/10 – Redelijk

Sharon

Positief: Netheid
It was too noisy. People chatting and having getogethers 2-3am. A boiler or ac and fridge made noise all night. Would stay in a double storey again. Pics made the place look massive - it was ok but I’d say a 3 star. No beach chairs, kitchen roll etc. other places have everything. The staff were helpful so it’s a shame
7 nachten verbleven in februari 2024
Reactie van Sofia op 12 mrt 2024
Thank you Sharon for the review. We are sorry that you experienced an issue during your stay but we hope we can host you again.

10/10 – Uitstekend

Jaimie

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
People on the resort really nice! Really clean! Approximit of everythin! Near walk to the beach! We enjoyed our stay! Definitly would return back!☺️
3 nachten verbleven in februari 2024
Reactie van Erica op 7 mrt 2024
Jaimie,We appreciate your feedback. Come visit us again!

2/10 – Ontzettend slecht

Christopher

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
*** WARNING: COCKROACH INFESTED ROOMS!!! *** They moved us after 2 days of complaining of roaches and the new room they put us in also had roaches. They refused to refund us our money, not even a partial refund. We spent our Thanksgiving in roach infested rooms and Riverside Apts in Pompano was a nightmare to deal with. I’ll never stay here again. You’ve been warned! Look to stay somewhere else!
4 nachten verbleven in november 2023
Reactie van Sofia op 12 mrt 2024
Thank you Christopher for the review. We are sorry that you experienced an issue during your stay but we hope we can host you again.

8/10 – Goed

Shane

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was a very nice stay. The location was great and we got a good deal on the room. The only downside was when we checked in. We arrived 15 mins before check in and waited with someone in the room with no conversation for 15 mins. The individual was playing on her phone and did not look at us or say anything. They did not even let the manager know we were there. We felt like we were at customs waiting to get in a country.
4 nachten verbleven in januari 2024
Reactie van Erica op 8 mrt 2024
Shane,Thank you for your time in writing this review. We are happy to know that we met certain expectations. We appreciate you pointing out the positive and negative side of your stay and we will take it into consideration. We look forward to welcoming you back on another great stay in the future.

8/10 – Goed

Thiago

Reisde met familie
Positief: Netheid, comfort kamer
Quarto limpo , meu atendimento de check-in foi feito pelo WhatsApp. No local não tem recepção é tudo pelo zap . De maneira geral funcionou bem!
1 nacht verbleven in januari 2024
Reactie van Sofia op 2 mrt 2024
Good afternoon Thiago,We are happy to know that your stay met your expectations. Regarding the reception, yes we have it. The hours are from 09:00 am to 5:00 pm. For arrivals after this time, we provide the check-in service via WhatsApp. We hope to see you soon!

2/10 – Ontzettend slecht

Veronica, Davie

Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Stay Away from this place. The Rooms are not what is displayed online. My room smelled of mildew, the a/c unit was dripping water, the bathroom sink clogged, the elevator is disgusting. NEVER AGAIN
2 nachten verbleven in januari 2024
Reactie van Sofia op 12 mrt 2024
Thank you Veronica for the review. We are sorry that you experienced an issue during your stay but we hope we can host you again.

6/10 – Redelijk

Susan

Reisde met familie
Positief: Netheid
I want my MTV
My room did not have a remote for the TV and I was not provided a replacement.
1 nacht verbleven in januari 2024
Reactie van Sofia op 12 mrt 2024
Thank you Susan for the review. We are sorry that you experienced an issue during your stay but we hope we can host you again.

8/10 – Goed

Danny

Zakenreiziger
Positief: Netheid, comfort kamer
1 nacht verbleven in januari 2024
Reactie van Front Desk op 7 mrt 2024
We appreciate your feedback. Come visit us again!

4/10 – Matig

Sheron

Reisde met een groep
Negatief: Comfort kamer
Honestly speaking
The pictures look a lot better than the reality. I had to confirm with staff that I was at the right location because the exterior looked worst than the picture. Arrived early and the office was closed, I didn't realize this hotel does not have administrative staff onsite at all times so had to call and wait, most communication was via texting so make sure if you're from outside the US you have data coverage. The room was cold, didn't have control of AC coming thru the room vent because it was being controlled by the adjoining room(archaic), only had control of the portable unit in the room. Kitchenette was fine and the room was just ok, but the bathroom that you have to step up into was tiny. The shower stall is pinched, you can't bend over and if you're extremely overweight or obese forget about it. Had to ask for the room to be cleaned as it is not automatically done. The hotel needs TLC, but the location is great. Not sure how the ratings are so high, but that's how I was misled into staying.
4 nachten verbleven in november 2023

10/10 – Uitstekend

Denis

Positief: Netheid, staat van de accommodatie en faciliteiten
7 nachten verbleven in december 2023
Reactie van jena op 20 jan 2024
Thank you for your review. We hope to see you again in the near future.

4/10 – Matig

Kimberly, ELK GROVE VILLAGE

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The attempt at renovating a very old, low income month-to-month apartment building fell short. It smelled clean and the decor looked nice, but the carpet in the bedroom was filthy (we had to wear our flip flops because it felt wet and our feet were turning black), and there were tons of small bugs crawling on the walls and in the sink of the bathroom. Bright lights in front coming through the kitchen blinds and frosted bathroom window and back bedroom window made it very hard to sleep since they couldn’t be blocked out. Neighbors were blasting music, partying, and smoking on the balcony outside at 1:00am. All staff were very pleasant and professional and outdoor pool area looked nice, but not much else to write home about.
1 nacht verbleven in december 2023
Reactie van Jeimy op 23 jan 2024
Thank you for your feedback. I am sorry for any inconvenience caused.

8/10 – Goed

Andrew, Atlanta

Negatief: Netheid, staat van de accommodatie en faciliteiten
I tried to cancel after showing up to the property before my room was ready and after reading reviews. But the cancellation policy wasn’t in my favor. After staying there - no issues. I’ll start with this as a few reviews said otherwise: my 3rd floor room was clean and I had plenty of towels. Downside - dead batteries in the remote so the TV didn’t work. Oh - no tiny shelf in the shower to put the shampoo and soap. My guess is that they have a staffing and cash flow issue. That would explain the reviews and the property not being maintained as best as it could. The latter my own observation. Advice to the property manager: 1. Fix the singular elevator ASAP. 2. A little landscaping goes a long way and makes a great first impression. Invest in a truckload of mulch and bring the place back to its former “glory.” Site pictures are clearly old. 3. post pix of rooms with terracotta tile floors vs carpet - if that’s pre-renovation - let people know.
1 nacht verbleven in december 2023
Reactie van Jada op 11 dec 2023
Thank you for your time in writing this review. We are happy to know that we met certain expectations. We appreciate you pointing out the positive and negative side of your stay and we will take it into consideration. We look forward to welcoming you back on another great stay in the future.

2/10 – Ontzettend slecht

Jade

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
First of all the pictures were absolutely fooling. I walked into the room and the floors were the first thing that set me off, they were dirty and the tile was nothing like the picture!. Then I went into the bathroom just wanted to take a shower and the handle was super lose barely holding on so I called the number they told me I had to pull it towards me (only thing good is how fast they responded and answered when I called) The whole stay I kept seeing little worms everywhere. Seemed more like a motel and I always had to walk up 8flights of stairs because the elevator was broken
3 nachten verbleven in november 2023
Reactie van Jada op 11 dec 2023
On behalf of management and our entire team, please let me express my deepest sincere apologies. From the nature of your comments, it appears we fell considerably short in our efforts to provide the service and accommodations you have come to expect.

8/10 – Goed

Aaron

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Great rate. But elevator not working. Office closed early making check in challenging. Limited hours for housekeeping. Pool freezing.
2 nachten verbleven in november 2023
Reactie van Jada op 11 dec 2023
Thank you for taking the time to tell us about your stay. We are very happy to hear we met certain expectations. However, disappointed that we did not meet others. Your feedback is very important to us.

2/10 – Ontzettend slecht

Miguel

Negatief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Jada op 30 nov 2023
I sincerely apologize this negatively impacted your stay. We do appreciate that you took the time to provide us with such insightful feedback.

2/10 – Ontzettend slecht

Carl

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Looked nice at first glance, but when we came back in the dark and turned on the lights, we saw all the creatures we were spending the night with. Since there is no real office, there was no one to tell. We left immediately and went somewhere else. There were roaches everywhere, clumps of hair smeared on the walls, a horrible worn out mattress, and huge stains on the curtians.
4 nachten verbleven in november 2023
Reactie van Jada op 30 nov 2023
On behalf of management and our entire team, please let me express my deepest sincere apologies. From the nature of your comments, it appears we fell considerably short in our efforts to provide the service and accommodations you have come to expect.

2/10 – Ontzettend slecht

Shaquira, Orlando

4 nachten verbleven in november 2023
Reactie van Jada op 23 nov 2023
We truly apologize that we were not able to meet your expectations during this visit. It would be our pleasure to welcome you back in the near future and coordinate a great stay!

2/10 – Ontzettend slecht

Colletta

Reisde met partner
I would never stay at this property again! The pictures presented of the property are well staged. When you enter the property an old water fountain now filled with dirt and no attractive plantings. The property has very mature trees and does look nice. When we started to settle in our bed we noticed between the pillows had bugs crawling all over them which was why we didn't see them at first. We immediately called the contact number, packed up and were given another room.
1 nacht verbleven in november 2023
Reactie van Jada op 30 nov 2023
I regret our service and accommodations did not meet your expectations during your recent stay, please accept my sincere apologies. Rest assured that your comments have been shared with our team in an effort to make continued improvements where needed.

10/10 – Uitstekend

Christopher, Westminster

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very spacious and nice rooms! Cool building and close to the beach. Couldn't have asked more from the room, a more unique stay than a regular hotel. Very comfy big bed. Staff were great with communicating check in and check out via text. Only small complaint was that their landscaping crew on Monday morning were LOUD with their work/equipment. If you have a late arrival like I did on a Sunday, don't plan on being able to sleep beyond 8am on a Monday morning. I thought I woke up in a war zone. But the other night was pleasant and would totally stay here again (just not on a Sunday night - Monday morning).
2 nachten verbleven in oktober 2023
Reactie van Jada op 14 nov 2023
Thank you for your time in writing this review. We are happy to know that we met certain expectations. We appreciate you pointing out the positive and negative side of your stay and we will take it into consideration. We look forward to welcoming you back on another great stay in the future.

10/10 – Uitstekend

Ashlym

Positief: Netheid
1 nacht verbleven in november 2023
Reactie van Jada op 14 nov 2023
We appreciate your feedback. Come visit us again!

8/10 – Goed

Elton Dos

Positief: Netheid, staat van de accommodatie en faciliteiten
4 nachten verbleven in november 2023
Reactie van Jada op 14 nov 2023
We appreciate your feedback. Come visit us again!

2/10 – Ontzettend slecht

rachel

Zakenreiziger, Reisde met partner, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom literally flooded. Every time someone flushed a toilet it would back up i to our bathroom and all over the floor Claimed maintenance wasnt there to fix it amd no one could give me extra towels to put down when asked because they had no one there. Please please dont stay here
1 nacht verbleven in november 2023
Reactie van Jada op 14 nov 2023
I sincerely apologize this negatively impacted your stay. We do appreciate that you took the time to provide us with such insightful feedback

10/10 – Uitstekend

Aynagozel

Positief: Netheid, staat van de accommodatie en faciliteiten
Clean, quiet, parking included, quick with response, walking distance from the beach (3-4 minutes)
6 nachten verbleven in november 2023
Reactie van Jada op 14 nov 2023
Thank you for your review. We hope to see you again in the near future.

8/10 – Goed

Elkin

Positief: Netheid, staat van de accommodatie en faciliteiten
Muy bien. Necesita mantenimiento
3 nachten verbleven in november 2023

4/10 – Matig

Katie

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
office staff was nice, but it was really ghetto. the office has lawn chairs for office chairs, the elevator is the scariest elevator i’ve ever been on. The apartment was dirty, unswept and even had hair from previous people still on shower walls. The property is dirty. the pool looked clean we didn’t stay to enjoy it. I don’t like goving a bad review because the lady in the office was sweet, but it really was gross.
Reactie van Jada op 14 nov 2023
We regret your disappointments; I can assure you that we take your feedback very seriously and have shared your feedback with our team. It is through such feedback we are able to better our service for our future guests. We look forward to serving you again in the future!

6/10 – Redelijk

Mindy

3 nachten verbleven in oktober 2023
Reactie van Jada op 6 nov 2023
Thank you for your review. We hope to see you again in the near future.

10/10 – Uitstekend

Lesley

Positief: Netheid, comfort kamer
11 nachten verbleven in oktober 2023
Reactie van Jada op 6 nov 2023
Thank you for your review. We hope to see you again in the near future.

10/10 – Uitstekend

Kristin

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was as expected. Clean. Great location
2 nachten verbleven in oktober 2023
Reactie van Jada op 6 nov 2023
We appreciate your feedback. Come visit us again!

2/10 – Ontzettend slecht

Alejandro

Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van Jada op 6 nov 2023
Dear Valued Guest,Thank you for providing us your feedback, we apologize if your stay with us was unpleasant, we do hope you reconsider staying with us in the future.Front Desk

10/10 – Uitstekend

ATALAY

Positief: Netheid, voorzieningen
Excellent service, very helpful, awesome place!!!
1 nacht verbleven in oktober 2023
Reactie van Jada op 6 nov 2023
Thank you for your review. We hope to see you again in the near future.

10/10 – Uitstekend

John

1 nacht verbleven in oktober 2023
Reactie van Jada op 23 nov 2023
Thank you for your review. We hope to see you again in the near future.

10/10 – Uitstekend

Roland

3 nachten verbleven in oktober 2023
Reactie van Jada op 23 nov 2023
We appreciate your feedback. Come visit us again!

2/10 – Ontzettend slecht

Ammy

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Jada op 31 okt 2023
Thank you for providing us your feedback, we apologize if your stay with us was unpleasant, we do hope you reconsider staying with us in the future.

2/10 – Ontzettend slecht

Marcus

Negatief: Staat van de accommodatie en faciliteiten
Bugs 🐛 everywhere.
6 nachten verbleven in oktober 2023
Reactie van Jada op 31 okt 2023
I sincerely apologize this negatively impacted your stay. We do appreciate that you took the time to provide us with such insightful feedback.

8/10 – Goed

Per

Positief: Comfort kamer
Flott beliggenhet
Veldig mye bra! Beliggenhet like ved en fantastisk strand, mange restauranter og kafeer i nærheten. Fint svømmebasseng i tropisk hage. Veldig bra rom med gode senger. Anlegget er litt slitt. LItt fraværende service.
4 nachten verbleven in oktober 2023
Reactie van Jada op 31 okt 2023
Takk for at du tok deg tid til å fortelle oss om oppholdet ditt. Jeg er glad for å høre at du likte oppholdet hos oss og var fornøyd med resultatet. Takk for at du påpekte fasilitetene vi har å tilby. Det er alltid et pluss for våre fremtidige gjester å høre fra andre gjester.

10/10 – Uitstekend

GLADYS

Positief: Netheid, voorzieningen
Clean property, budget friendly and walking distance to the beach.
5 nachten verbleven in oktober 2023
Reactie van Jada op 18 okt 2023
Dear Valued Guest,Thank you for your review. We hope to see you again in the near future.Best Regards,Front Desk