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Beoordelingen van Sawgrass Grand

2 out of 5
Sawgrass Grand
3003 North University Drive, Sunrise, FL

Beoordelingen

4,8
Gastenscore: 10 - Uitstekend. 79 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 147 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 213 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 213 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 348 van 1000 beoordelingen" "

5,0/10

Netheid

6,0/10

Personeel en service

4,8/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was nothing good about this. It smelt really bad, bad furniture that was broken down, and there were bugs all over the room. I would've preferred to sleep in my car rental than the hotel
2 nachten verbleven in januari 2019

2/10 – Ontzettend slecht

Laura, Toronto

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was dirty, had no towels, and very worn out.
1 nacht verbleven in maart 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disgusting hotel
I wish I could get my money in staying in a nasty hotel like that one
1 nacht verbleven in april 2019

4/10 – Matig

ALF, Curitiba

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Gostamos apenas do preço e da localização. Hotel velho e mal conservado, sem comodidades.
5 nachten verbleven in februari 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
No good furniture was old and smelly, needed to check out
7 nachten verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in februari 2019

6/10 – Redelijk

kyle

Positief: Comfort kamer
Hotel was nice and friendly however they charge $50 deposit a night and nobody will tell you when you will get ur refund back and the #listed is out of service.
2 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
No refrigerator is in the room an the air conditioner gets hot sometimes. Front desk staff was really accommodating
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Ana

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sorry. It was really poor in everything.
Personally I never recommend this hotel to anybody.
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
It was very central. Love the convenience 9f being close to malls
5 nachten verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2019

2/10 – Ontzettend slecht

Disappointed, FLL

Zakenreiziger, Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The picture are really old everything in the room is old...complete disappointment
3 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

3 nachten verbleven in december 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The price was good but you get what you pay for. The carpets were dirty. There were very few towels. I asked for the room to be cleaned and one bed was made and the other was not. I had to call and ask for new clean towels several times and then only got 2 hand towels. One of those towels had frayed edges. I was at this same hotel last year. The quality has decreased significantly since then. UGH. No recommendation. The location is awesome but the hotel is the pits.
3 nachten verbleven in april 2019

4/10 – Matig

Geverifieerde reiziger

2 nachten verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was very spacious. Nice property. Need more than one towel in the room. There was no remote for the tv. We had to go to the front desk to get one.
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I thought based from the pictures this place was great. I was there for 5 days. I had do not disturb for two days I finally got my room cleaned the last night I was there. No wash rags until then my garage was not taken. The tv remote didn’t work until the third day. The elevator scared the crap out of you it sounds like it’s going to fall. I took the stairs the rest of the times. The pool was outside my window. It looked discussing I didn’t even attempt to use it. I saw some kids in it the first few days then on the fourth day it looked like they cleaned it the water actually looked cleaner. I wouldn’t go back there.
4 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
No light in bathroom. (Dirty broken light above mirror.)
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Sheldon

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do not stay here
I stayed in two separate tooms. No towels were there. No one ever brought any. When I waned to extend I had to check out then check back in. They then sent everyone bites denying the ability to stay due to them having renovations despite my paying for another night. The rooms smell of stale marijuana and the toilette in the second room did not work. The shiwers were rusted and the tv kept shutting off. No one is ever at the front desk and they charge resort feels when motels have better accommodations
1 nacht verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
It was ok however, we did not like the service when we asked for towels. They had towels for one person at check in and the next day we asked housekeeping for more and they said they couldn’t and to call the front desk. Never had that happen before anywhere we have stayed. The hotel is nice in the lobby area our room was in need of a remodeling and painting. There was visible mold in the bathroom.
2 nachten verbleven in april 2019

2/10 – Ontzettend slecht

CLODOILSON

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrivel
Horrivel
1 nacht verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Relax
1 nacht verbleven in april 2019

4/10 – Matig

michel

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Personeel en service
pas content
a notre arrivé pas de serviettes a la chambre, téléphone marche pas, aller 3 fois en bas demander des serviettes finalement 3 heures plus tard en bas j ai reçu les serviettes
1 nacht verbleven in april 2019

4/10 – Matig

Lina

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not so good
The rooms were not great. Musky/smoke smell couldn't sleep well. Brought it to managers attention but nothing was resolved until the end of the trip
5 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Voorzieningen
Run down, and dated. Staff was nice but double charged me. Corrected mistake when I called to question the charge.
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Un hotel súper sucio. Nos asignaron una habitación sucia sin arreglar. No lo recomiendo
2 nachten verbleven in april 2019

6/10 – Redelijk

Rainier

Positief: Personeel en service, comfort kamer
Short on towels. Secure latch missing. Staff friendly .lobby nice for price. No complimentary breakfast.resort fee. Room not in best condition.bed ok
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Marco, Orlando, FL, US

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Dirt and old hotel. Owner do't take care about the property. Never come back
1 nacht verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stained corridors, dirty facilities, all in all just a shabby place. But rooms were quiet and front desk was nice
1 nacht verbleven in april 2019

4/10 – Matig

Yamilex

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019

10/10 – Uitstekend

Joan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Ice machines broke...pool closed ,, really dirty halls
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I check-in staff had an attitude, room have poor lighting head boards are ripped, the sheets are not clean, the room didn't have towels. I called
2 nachten verbleven in april 2019

4/10 – Matig

Michael

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Svetlana

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
When we entered out hotel room there was a trash on the floor, headboards torn apart, one bed was broken, shower curtain has NEVER EVER changed and the bottom of it covered in black mold. And the best part of all when my teenage daughter went to take a showed the bathtub was filthy and covers with bugs. But don't take my word for it just look at the pictures.For all of those wonderful things I paid "secret price" of $108.26 and on top of it hotel took my credit card for security deposit and charged me another $107.43. When I complained about our room condition to a front desk clerk - he just ignored me. We drove 18 hours streight and it was 1 a.m. - so we're stayed one night. What a night from HELL!!!
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Jose

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A nightmare
1 nacht verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Personeel en service
The entire experience was okay but I left early due to a family emergency.
7 nachten verbleven in april 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything was just horrible, dirty, and people were so rude that worked there.
2 nachten verbleven in april 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Good property; spent one night and it served it purpose.
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
DIRTY PLACE FALSE ADVERTISEMENT ON Site....
THIS PLACE IS SO DIRTY AND OLD. THE PICTURES ON THE SITE LOOKS GOOD. BUT WHEN YOU GO TO THE PLACE THE ROOMS ARE IN BAD CONDITION ITS SO NOT CLEAN AT ALL. I WAS VERY DISAPPOINTED. THE OUTSIDE ENTRANCE NEED A LAWN MAINTENANCE...
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

G

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
This property was awful! 1st of all it was not clean. There were ants everywhere in our room. I actually had surgery down the road and that's why I picked this hotel but that was a huge mistake!!! They did fire alarms for hours, like extremely loud sirens going off in my room, from 8 am to 4 pm every 40 seconds to 2 mins!! I was almost crying because I was in pain and having to listen to this! They wouldn't refund my money or help me out! We even called corporate and they were sooo rude to us!! Then the next day they started AGAIN with the fire alarms! I still don't understand why a hotel would have to do that that long and for 2 days!! Managment argued with us that we knew because there were signs in the lobby but I booked it online and never went into the lobby! On top of everything they didn't have clean towels in my room no towels actually at all! There was loud noises all throughout the night of pipes sounding like they were going to bust and come through the walls! It was such an awful experience!!! I still would like my money back but they are definitely not doing it!!
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Lexi, Naples

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We walked in and check in and staff was extremely nice, we walked into our 80 degree room with half the headboard missing, a tv with 1 channel and it was in spanish, no towels, no sheets, a window so dirty you could barely see out of it, and the phone didn’t work. We then dropped the AC to a cool temp and went out for a few hours hoping to come back to a cool room and it was warmer than before!! They also told us upon check in that there was a $50 security deposit that would be put back on my card when we checked out, and then when we checked out she told us that was false and it would actually be 5 business days. Staff very nice and accomadating but I’m sorry I do not recommend this place to anybody.
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I'm not sure if this hotel don't have cleaning staff. The front desk floor area was filthy. The elevator disgusting. The headboard is a junk. The walking are towards the pool have shrubs all over the walls have mildew. Kitchen doesn't work. Rooms have no microwave. One cup coffees maker. The cover on the room door fell off. Bathroom only had two towels. The AC was loud as hell couldn't even sleep! The so called balcony was a Joke!
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

hans jörg

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Partyhotel für die Hottentoten.
Ringhörig u Laut. Party bis 4.00h Alles mit u voll von Schwarzen.
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pick anywhere but here The dumpster would be bette
If you are reading this I am hopeful it is before you book. This place is horrible. Rooms are filthy, hallways and common areas are ran down. They left one towel in the room. No wash cloth or floor towel for the sticky floor. If I could have canceled I would have but since it was through hotels.com I was stuck. Parking lot had trash all over and the employees seem lost. The owner of this place should be charged with fraud. This is not a hotel. It’s is a ran down building that could and should be closed down. Paint is peeling, mold on shower walls and the list goes on and on Please don’t book this place
1 nacht verbleven in april 2019

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Didn’t have any towels. The location has TONS of potential but carpet stinks. There was dirt everywhere. Glass everywhere was dirty. Room was hot although it was set to 50 before I even got in their. It wasn’t a very good time At all.
1 nacht verbleven in april 2019

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property probably used to be really nice. They obviously no longer take care of the place. Cleanliness not the best. 6" hair ball under the sink. Lady at the front desk extremely rude. $19 resort fee added after we left not added into the orbitz price, not happy about that.
1 nacht verbleven in april 2019