Luchtfoto

Beoordelingen van The Guitar Hotel at Seminole Hard Rock

4.5 out of 5
The Guitar Hotel at Seminole Hard Rock
1 Seminole Way, Hollywood, FL

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 595 van 1001 beoordelingen" "
Gastenscore: 8 - Goed. 153 van 1001 beoordelingen" "
Gastenscore: 6 - Redelijk. 96 van 1001 beoordelingen" "
Gastenscore: 4 - Matig. 74 van 1001 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 83 van 1001 beoordelingen" "

9,0/10

Netheid

8,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

marianne

1 nacht verbleven in april 2022

10/10 – Uitstekend

Ines

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 2 mei 2024
Hello Ines!Thank you for the positive feedback! We're delighted to hear that you had a good time with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Veronica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Increible
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 2 mei 2024
Hello Veronica!Thank you for sharing the positive feedback from your recent experience! We're happy to hear that you had an incredible experience at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

8/10 – Goed

Elizabeth

Reisde met partner
Positief: Netheid, voorzieningen
Was very nice but came across some rude employees. Pool rules a little extreme and closed early for a Friday and Saturday. Smoking everywhere. I asked for none smoking room but smelling in our area..
2 nachten verbleven in april 2024
Reactie van Guest Services Team op 30 apr 2024
Hello Elizabeth,We appreciate your observations and concerns. We're disappointed to learn about the negative interactions you had with our staff. We'll review your comments with our team to address the issues you mentioned. At Seminole Hard Rock Hollywood it is our goal to provide all of our guests with an exceptional gaming and entertainment experience. Although smoking is permitted at our facility, we understand that it should never interfere with the comfort of our guests.If you prefer a smoke-free experience, please visit our new 7,500 square foot fully enclosed smoke-free gaming area. Inside guests will find an impressive selection of more than 200 slots accepting a wide range of monetary denominations, from pennies to 5 slots. The new gaming room is conveniently located near the Winners Way Garage entrance.Also, smoking is prohibited in the restrooms, restaurants, retail promenade, convention area and our public walkways.We want everyone to have a memorable experience and the Seminole Hard Rock Hotel & Casino in Hollywood and look forward to welcoming you back.

6/10 – Redelijk

Kelly, Falls church

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Guest Services Team op 30 apr 2024
Hello Kelly,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
3 nachten verbleven in april 2024
Reactie van Guest Services Team op 26 apr 2024
Hello Kenneth!Thank you for the positive feedback! We're happy to hear that you feel The Guitar Hotel at Seminole Hard Rock Hollywood is a nice place! Next time, be sure to check out our Rock Spa & Salon to treat yourself to a massage or spa service on your next visit! We look forward to serving you again soon!

10/10 – Uitstekend

Peggy

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 26 apr 2024
Hello Peggy!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at The Guitar Hotel at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Rania

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Excellent
2 nachten verbleven in april 2024
Reactie van Guest Services Team op 25 apr 2024
Hello Rania!Thank you for submitting a review! We're happy to hear that you had an excellent time with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Viviana

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pool areas were great! Food options.
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 25 apr 2024
Hello Viviana!Thank you for the positive feedback! We're glad to hear that you enjoyed some time by the pool while at Seminole Hard Rock Hollywood! Our goal is to create authentic experiences that rock and it sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 – Uitstekend

sean

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff Carin, Jasmine and her team at Abiaka was unbelievable... they made our anniversary memorable.., the manager was absolutely phenomenal.... Will definitely return to Abiaka restaurant.... excellent food and service
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 23 apr 2024
Hello Sean!Thank you for the positive feedback and Happy Anniversary! We're thrilled to hear that you had such an enjoyable experience and thank you for choosing Seminole Hard Rock Hollywood as your celebration destination! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Antonio

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good
3 nachten verbleven in maart 2024
Reactie van Guest Services Team op 18 apr 2024
Hello Antonio!Your positive feedback is greatly appreciated! It's great to hear that you had a good time with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Freddy

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was amazing as in design
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 17 apr 2024
Hello Freddy!Thank you for the positive feedback and kind compliment! We're thrilled to hear that you had such an amazing experience with us at Seminole Hard Rock Tampa! Be sure to treat yourself to a massage or spa service at our new Body Rock Spa on your next stay! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Miguel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Guest Services Team op 17 apr 2024
Hello Miguel!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Catherine, Lawrence

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful hotel, very nice room. We ate at Council Oaks & were very satisfied with our entire meal experience.
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 16 apr 2024
Hello Catherine!Your positive feedback is greatly appreciated! We're happy to hear that you feel Seminole Hard Rock Hollywood is a beautiful place! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Jonathan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 16 apr 2024
Hello Jonathan!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Yumar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was all good
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 10 apr 2024
Hello Yumar!Your positive feedback is greatly appreciated! We're delighted to hear that you had a good time with us at The Guitar Tower at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Maite

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love it
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 16 apr 2024
Hello Maite!We appreciate the review! Thank you for the positive feedback! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood our goal is always to create authentic experiences that rock and it sounds like we hit our mark! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Gabriel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 16 apr 2024
Hello Gabriel!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Tara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the resort it was cleaned, well maintained and the experience was great. We will be going back again.
4 nachten verbleven in maart 2024
Reactie van Guest Services Team op 8 apr 2024
Hello Tara!Thank you for submitting a review! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood we strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Next time, be sure to check out our Rock Spa & Salon to treat yourself to a massage or spa service on your next visit! We look forward to serving you again soon!

8/10 – Goed

Kutlay Erdal

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is very crowded and noisy. Public places are not clean enough. You can not find available seats at restaurants, patisserie, pool.
6 nachten verbleven in maart 2024
Reactie van Guest Services Team op 8 apr 2024
Hello Kutlay Erdal,We appreciate the rating, even if it means we could have done better. We’d love to know more about what we did and didn’t do well so that we can better serve you in the future. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 – Uitstekend

Juana

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place
1 nacht verbleven in april 2024
Reactie van Guest Services Team op 8 apr 2024
Hello Juana!Your positive feedback is greatly appreciated! We're happy to hear that you feel Seminole Hard Rock Hollywood is a beautiful place! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

6/10 – Redelijk

Joseph

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
All in all pretty good, but they wouldn’t let me take a trolly to bring my suitcase. I had to roll that crazy stuff out by myself no help.
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 1 apr 2024
Hello Joseph,Thank you for sharing your feedback with us. We'll review your comments with our team to address the issues you mentioned. We apologize for any inconvenience caused and hope you'll give us another chance to provide a better experience in the future.

10/10 – Uitstekend

Randolph

2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 2 apr 2024
Hello Randolph!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Ballestero

1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 18 apr 2024
Hello Ballestero!Thank you for the review! We're delighted to hear that you enjoyed your time at The Guitar Hotel at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Aristode

Positief: Netheid, personeel en service
Great
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 26 mrt 2024
Hello Aristode!Thank you for the positive feedback! We're delighted to hear that you had a great experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Ralph, Wellington

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property, staff, and service were excellent.
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 22 mrt 2024
Hello Ralph!Thank you for the positive feedback and kind compliments! It's great to hear that you had an excellent experience at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

8/10 – Goed

paul

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Would do it again
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 22 mrt 2024
Hello Paul!Thank you for the positive feedback! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Schallum

Positief: Netheid, staat van de accommodatie en faciliteiten
When I check in they give me a maps to indicate where I was going
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 19 mrt 2024
Hello Schallum!Thank you for submitting a review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 – Uitstekend

SHARON E

2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 8 apr 2024
Hello Sharon!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Alain

Reisde met een groep, Reisde met partner
The experience is amazing. Valet, then being smacked in the face with an entrance that is amazingly opulent. Walk by the steakhouse into a luxurious room. Beautiful view of the pool. The Spa so good. The pool area is 10/10. A Concert right on the premises topped it off.
3 nachten verbleven in maart 2024
Reactie van Guest Services Team op 14 mrt 2024
Hello Alain!Thank you for your positive feedback! We're delighted to hear that you had such an amazing experience with us at Seminole Hard Rock Hollywood! We strive to ensure that our guests stay, play, dine, and recharge like rock royalty! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

10/10 – Uitstekend

YongUnee, DACULA

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We stayed at the guitar, but we had friends who stayed at Hard Rock. Understandably old cuz it’s the original, but really needs to be renovated.
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 13 mrt 2024
Hello YoungUnee,Thank you for your feedback and for sharing your suggestions. We appreciate your input and will take it into consideration as we strive to improve our services. We value your loyalty and look forward to serving you better in the future.

4/10 – Matig

Simone

Reisde met partner
Negatief: Personeel en service
Would not let us check in until late Friday afternoon and would not let us have a late check out Sunday
2 nachten verbleven in maart 2024
Reactie van Guest Services Team op 12 mrt 2024
Hello Simone,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!

6/10 – Redelijk

John

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
The casino is subpar for the experience.
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 14 mrt 2024
Hello John,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

4/10 – Matig

John

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Liked the gorgeous architecture, but lack of help was annoying.
1 nacht verbleven in maart 2024
Reactie van Guest Services Team op 7 mrt 2024
Hello John,Thank you for submitting a review. We apologize that your experience didn’t meet your expectations. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 – Uitstekend

Janelle

I love the shape of the hotel, and the beautiful light shows on it. I had a wonderful stay the room was magnificent. The toilet tissue was unsatisfactory for such a fine hotel. My room was beautiful and comfortable.
3 nachten verbleven in februari 2024
Reactie van Guest Services Team op 7 mrt 2024
Hello Janelle!Thank you for submitting a review! We're delighted to hear that you love the place! At Seminole Hard Rock Hollywood our goal is always to create authentic experiences that rock and it sounds like we hit our mark! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

8/10 – Goed

Helen, Miami

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Guest Services Team op 7 mrt 2024
Hello Helen!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Fernandido

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good things
1 nacht verbleven in februari 2024
Reactie van Guest Services Team op 4 mrt 2024
Hello Fernandido!Thank you for the positive feedback! We're delighted to hear that you had a good time with us at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 – Uitstekend

ENRIQUE

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff.
2 nachten verbleven in februari 2024
Reactie van Guest Services Team op 4 mrt 2024
Hello Enrique!Thank you for the positive feedback! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

2/10 – Ontzettend slecht

K

Horrible Do not waist your money staying at the guitar staff at the front desk was not helpful rude and said because we booked through Expedia we have a horrible room and can not change the room even though we booked non smoking G amd the room was filled w the smell Of nasty cigg disgusting G
1 nacht verbleven in februari 2024
Reactie van Guest Services op 4 mrt 2024
Hello,We thank you for taking the time to submit a review and we value your feedback. Thank you for taking the time to submit a review. We want to take this opportunity to express our sincerest apologies for the disappointment you encountered during your trip. More specifically, we were concerned to read of your disappointment with your guest room. We advise you to please report any issues to our Management Team immediately, so we can better assist you with an immediate resolution. Please feel free to contact us directly if you would like to further discuss your feedback. Have a rockin' day!

10/10 – Uitstekend

therline

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in februari 2024
Reactie van Guest Services Team op 28 feb 2024
Hello Therline!Thank you for submitting a review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Dana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great pools and atmosphere
1 nacht verbleven in februari 2024
Reactie van Guest Services op 22 feb 2024
Hello Dana!Thank you for the positive feedback! We're delighted to hear that you had such a great experience with us at Seminole Hard Rock Hollywood! We're glad to hear that you enjoyed some time by the pool during your stay! Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

6/10 – Redelijk

Marc

1 nacht verbleven in februari 2024
Reactie van Guest Services op 21 feb 2024
Hello Marc,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!

10/10 – Uitstekend

Zender

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
First time, very impressed
1 nacht verbleven in februari 2024
Reactie van Guest Services op 21 feb 2024
Hello Zender!Thank you for the positive feedback! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

6/10 – Redelijk

Mado

Positief: Netheid
Reactie van Guest Services op 21 feb 2024
Hello Mado,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!

6/10 – Redelijk

Roger

Reisde met partner
Positief: Voorzieningen
Most, not all of staff are not friendly. You can tell they are just there for the pay check. Don’t expect them to go above and beyond. Beds are firm and pillows could use an upgrade. The doors on the rooms slam and when trying to sleep, that is a major issue.
2 nachten verbleven in februari 2024
Reactie van Guest Services op 21 feb 2024
Hello Roger,Thank you for submitting a review. We are always working on better ways to improve our guest experience, and we would love to hear more about your recent visit. Feel free to contact us directly if you would like to further discuss your experience. Have a rockin' day!

8/10 – Goed

Katheen

1 nacht verbleven in februari 2024
Reactie van Guest Services Team op 22 mrt 2024
Hello Kathleen!Thank you for the review! We're delighted to hear that you enjoyed your time at Seminole Hard Rock Hollywood! Life is meant to be lived so be sure to explore all of our tasty new options! Hard Rock Cafe’s Messi Chicken Sandwich is a favorite with many of our guests! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I requested two beds and got a king. Had to pay extra to change rooms. That’s on Expedia.
1 nacht verbleven in februari 2024
Reactie van Guest Services op 13 feb 2024
Hello Dennis,Thank you for your feedback. We're disappointed to hear about the mix-up with your room. It's great to hear that you were still able to enjoy your stay. Be sure to treat yourself to a massage or spa service at our Rock Spa & Salon on your next stay! We look forward to welcoming you back again soon!

6/10 – Redelijk

Terri

Positief: Netheid, personeel en service
The casino should go smoke free
2 nachten verbleven in februari 2024
Reactie van Guest Services Manager op 7 feb 2024
Hello Terri,Thank you for your feedback and for sharing your suggestions. At Seminole Hard Rock Hollywood it is our goal to provide all of our guests with an exceptional gaming and entertainment experience. Although smoking is permitted at our facility, we understand that it should never interfere with the comfort of our guests.If you prefer a smoke-free experience, please visit our new 7,500 square foot fully enclosed smoke-free gaming area. Inside guests will find an impressive selection of more than 200 slots accepting a wide range of monetary denominations, from pennies to 5 slots. The new gaming room is conveniently located near the Winners Way Garage entrance.Also, smoking is prohibited in the restrooms, restaurants, retail promenade, convention area and our public walkways.We want everyone to have a memorable experience and the Seminole Hard Rock Hotel & Casino in Hollywood and look forward to welcoming you back.

10/10 – Uitstekend

Zsolt, Ormond Bch

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a blast keep coming back every time enjoying same as the first time. AAA
4 nachten verbleven in januari 2024
Reactie van Guest Services Manager op 7 feb 2024
Hello Zsolt!Thank you for the positive feedback! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!

10/10 – Uitstekend

Renato

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2024
Reactie van Guest Services Manager op 30 jan 2024
Hello Renato!Thank you for the review! It's great to hear that you enjoyed your experience with us at Seminole Hard Rock Hollywood! Be sure to check our Events Calendar for all the action we have planned for this month! We look forward to welcoming you back again soon!