Exterieur

Beoordelingen van Quality Inn Fort Stockton

2.5 out of 5
Quality Inn Fort Stockton
1308 N Us Highway 285, Fort Stockton, TX

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 109 van 536 beoordelingen" "
Gastenscore: 8 - Goed. 145 van 536 beoordelingen" "
Gastenscore: 6 - Redelijk. 131 van 536 beoordelingen" "
Gastenscore: 4 - Matig. 82 van 536 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 69 van 536 beoordelingen" "

6,8/10

Netheid

7,4/10

Personeel en service

7,2/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

William

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van MANAGEMENT op 15 apr 2024
Thank you for your feedback!

10/10 – Uitstekend

Jennie, Tucson

1 nacht verbleven in april 2024
Reactie van Customer Care Team op 25 apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Goed

Hugo

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El desayuno fue demasiado básico … solo cereales y waffles
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 6 feb 2024
Hi Hugo,Thank you for sharing your feedback with us. We appreciate your input regarding the breakfast offerings. We understand that a variety of choices can enhance the overall dining experience, and we'll certainly consider ways to expand our breakfast options in the future. If there are specific suggestions you have or any other aspects of your stay you'd like to discuss, please feel free to let us know. We value your feedback and hope to have the opportunity to provide an improved experience on your next visit. Best Regards, Customer Care Team

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 29 jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Goed

Margaret

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 29 jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 – Redelijk

Cesar Alonso

Reisde met familie
Positief: Netheid, personeel en service
Big opportunity to improve on the breakfast time, six months ago I stayed there and the breakfast was better this was including eggs but now not.
1 nacht verbleven in januari 2024
Reactie van Customer Care Team op 4 jan 2024
Hi Cesar,Thank you for taking the time to share your feedback regarding our breakfast offerings. We genuinely appreciate your loyalty as a returning guest, and we're sorry to hear that your recent experience didn't meet your expectations compared to six months ago. We value your input, and your comments regarding the absence of eggs are duly noted. We are continuously working to enhance our offerings, and your insights are crucial in this process. Please be assured that we will review our breakfast options to see how we can improve and bring back the elements you enjoyed in the past. Your satisfaction is important to us, and we hope to have the opportunity to provide you with an improved breakfast experience on your next visit.Best Regards, Customer Care Team

10/10 – Uitstekend

Oscar Ernesto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 4 jan 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 – Goed

Daniel

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 29 dec 2023
Hi Daniel,We are delighted to have provided you with suitable accommodation for your trip here. Please let us know if any part of the stay didn’t work for you and we will be happy to introduce improvements in your area for an enhanced future experience. We appreciate your kind ratings, and we hope to welcome you back again before long!Best Regards, Customer Care Team

4/10 – Matig

Katsuaki

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Breakfast wasn’t ready.
1 nacht verbleven in december 2023
Reactie van Customer Care Team op 29 dec 2023
Hi Katsuaki,We apologize for the inconvenience you experienced with the breakfast not being ready. This does not align with our usual standards, and we appreciate your understanding. Your feedback is valuable, and we will address this issue to ensure a more timely and satisfactory breakfast service for our guests. If there's anything specific you'd like us to do to make amends or if there are other concerns, please don't hesitate to reach out to our customer service team. We appreciate your patience and hope to have the opportunity to provide you with a better experience in the future.Best Regards, Customer Care Team

10/10 – Uitstekend

Adam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall the hotel was very clean and quiet . Definitely recommend

6/10 – Redelijk

Jerleen

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The staff was great
1 nacht verbleven in november 2023
Reactie van Customer Care Team op 5 dec 2023
Hi Jerleen,It's wonderful to hear you had a positive experience with our staff! We strive to provide excellent service, and knowing that our team made an impact on your stay means a lot to us. If there's anything else we can assist you with or if you plan to visit again, we'd be more than happy to welcome you back!Best Regards, Customer Care Team

6/10 – Redelijk

Nancy

1 nacht verbleven in november 2023
Reactie van Customer Care Team op 30 nov 2023
Dear Nancy,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Best Regards, Customer Care Team

8/10 – Goed

Jay

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean decent room for an overnight stay
Generally a decent place to stay in Ft. Stockton. Nicer than the Days Inn next door. Room was clean and well maintained. Only two complaints: 1. Shower diverter didn't work properly so shower didn't flow properly (half the water came out the shower head and half came out the tub spout. 2. Breakfast was a bit sparce. Only options were a self made waffle, dry cereal, instant oatmeal, yogurt, and apples. Only drinks were orange juice and water. No eggs or any other type of protein. Night clerk was extremely friendly.
1 nacht verbleven in november 2023
Reactie van MANAGEMENT op 7 nov 2023
Thank you for staying with us!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Customer Care Team op 2 nov 2023
Hi David,Thank you so much for your exceptional rating. We are glad that we could win your trust and provide you with the best. We hope to enhance this experience even further in the future. We are surely looking forward to your next visit!Best Regards, Customer Care Team

10/10 – Uitstekend

miaomiao

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
性价比高
1 nacht verbleven in oktober 2023
Reactie van Customer Care Team op 2 nov 2023
Hi miaomiao,Thank you for your positive feedback on our hotel's high cost performance. We greatly appreciate your recognition of the value we offer. As we continuously strive to provide excellent value and service to our guests, we'd love to hear more about your experience and any specific suggestions or areas of improvement you may have in mind. Your insights are invaluable as we aim to ensure that your future stays are even more satisfying. We look forward to hosting you again and exceeding your expectations in the future.Best Regards, Customer Care Team

4/10 – Matig

constantino

Positief: Personeel en service
Negatief: Netheid
was put into a room where it wasnt cleaned out yet with sheets on the floor and stained matress. then i ask fir a different room and the trash wasnt even out the roim from last occupants
1 nacht verbleven in oktober 2023
Reactie van Management op 30 okt 2023
Thank you for your feedback!

4/10 – Matig

Cheryl

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, comfort kamer
Should really check your linens and replace.
Bed linens were not clean had stains one had no blanket dirt on floor coverlet had stains.
1 nacht verbleven in oktober 2023
Reactie van MANAGEMENT op 27 okt 2023
Thank you for your feedback, we will bring to the staff's attention and will take necessary step to avoid this is future. Thank you for staying with us.

8/10 – Goed

Alejandra Ivette

Reisde met familie
Positief: Netheid, personeel en service
bueno para una noche
1 nacht verbleven in oktober 2023
Reactie van Customer Care Team op 26 okt 2023
Dear Alejandro,We're glad to hear that your stay was suitable for a one-night visit. If you have any specific feedback or suggestions to make future stay even better, please feel free to share. We appreciate your business and hope to have the opportunity to serve you again in the future.Best Regards, Customer Care Team

10/10 – Uitstekend

Rogelio

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Management op 16 okt 2023
Thank you for your feedback!

4/10 – Matig

Wilfredo

No hot meal on Continental Breakfast.
1 nacht verbleven in oktober 2023
Reactie van MANAGEMENT op 12 okt 2023
Thank you for your feedback. Continental breakfast does not include hot meal. We look forward to seeing you again.

8/10 – Goed

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything excellent clean and ready
1 nacht verbleven in oktober 2023
Reactie van Management op 5 okt 2023
Thank you for your feedback!

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything was fine except for false advertisement of hot breakfast. That was one of the reasons I booked with your hotel .
1 nacht verbleven in september 2023
Reactie van Customer Care Team op 25 sep 2023
Dear Guest,Thank you for sharing your feedback about your recent stay with us. We're glad to hear that overall, you had a satisfactory experience.However, we apologize for any confusion regarding the breakfast offerings. We understand how important accurate information is when booking a stay, and we take this seriously. We will review our advertisements and ensure that they accurately reflect our breakfast options.Your feedback is important to us, and it helps us improve our services. We hope to have the opportunity to host you again in the future and provide you with the experience you expect.If you have any more comments or concerns, please feel free to reach out to us.Best Regards, Customer Care Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Management op 18 sep 2023
Thank you for your feedback,

8/10 – Goed

Margaret

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room, Had a concern which the manager responded to appropriately. Quiet, and reasonable rate.
1 nacht verbleven in augustus 2023
Reactie van MANAGEMENT op 23 aug 2023
Thank you for your feedback!

10/10 – Uitstekend

Griselda

1 nacht verbleven in augustus 2023
Reactie van Management op 4 sep 2023
Thank you for your feedback!

8/10 – Goed

Alfredo

Reisde met familie
Positief: Netheid, personeel en service
.
1 nacht verbleven in juni 2023
Reactie van Customer Care Team op 7 jul 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 – Redelijk

Vanessa

Reisde met familie
Positief: Personeel en service
Un hotel muy descuidado. Pero el precio es bastante accesible.
1 nacht verbleven in juni 2023
Reactie van Customer Care Team op 3 jul 2023
Dear Vanessa,It's nice to hear back from you - we are glad that you found our rates to be reasonable and competitive. Your comment about maintenance is noted and we will see to it that our team does a better job preparing the area moving forward. We will also see what we can do about having some updates soon. We hope that everything else was in order and we hope you consider staying with us again. Best Regards, Customer Care Team

8/10 – Goed

David

1 nacht verbleven in juni 2023
Reactie van Customer Care Team op 19 jun 2023
Dear David, We are glad to receive feedback from you regarding your recent stay. While you didn't say much in your review, we hope that you had an awesome stay and that you were comfortable in your room. Please feel free to leave some comments/suggestions next time. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

4/10 – Matig

Tara

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
I have stayed here before and it was good. Now it’s dirty, I had a cloth chair in my room and it looked like they took it out of the garbage. Breakfast is bad. Yogurt and a granola bar. When they guy at the desk heard me complain he pulled out cinnamon rolls and muffins.
1 nacht verbleven in mei 2023
Reactie van Customer Care Team op 8 mei 2023
Dear Tara,We appreciate your feedback - thank you for taking the time to leave us with comments about your recent stay. It's unfortunate that you did not seem to have experienced the usual level of satisfaction that other guests have but thanks for pointing out the things that we can improve on. Your concern about the room's condition is noted and we will see to it that this is addressed immediately. We will also see what we can do about having some updates to the property soon. We also appreciate your feedback about the breakfast - we will look into the possibility of adding more variety in the future. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Customer Care Team

10/10 – Uitstekend

Aaron

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023
Reactie van Customer Care Team op 25 apr 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 – Uitstekend

Raymond

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2023
Reactie van Customer Care Team op 8 mrt 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

4/10 – Matig

Pat

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty and in disrepair. They also advertised a free breakfast and there was no such thing. Looked like there hadn't been for a long time.
1 nacht verbleven in februari 2023
Reactie van Customer Care Team op 1 mrt 2023
Hey Pat,Thank you for your feedback and we are sorry that you did not seem to have an awesome experience during your stay. Your feedback about cleanliness is noted and we will see to it that our staff does a better job preparing the rooms moving forward. We will also see what we can do about having some updates to the property soon. We love hearing back from our guests and we hope to get additional feedback/comments from you the next time you stay with us. Have a good one. Best Regards, Customer Care Team

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very well kept and quiet! Front desk is goes above and beyond to answer questions and guide you to good eating establishments. Well done!
1 nacht verbleven in januari 2023
Reactie van Management op 29 jan 2023
Thank you for your feedback.

10/10 – Uitstekend

Luis A

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Opción accesible y buen precio
Bien. Hotel, limpio, cómodo y con buena atención
1 nacht verbleven in december 2022
Reactie van MANAGEMENT op 5 jan 2023
Thank you for your feedback!

10/10 – Uitstekend

JORGE E ARREOLA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excelente relación precio calidad!!!
1 nacht verbleven in december 2022
Reactie van Management op 18 dec 2022
Thank you for your feedback!

10/10 – Uitstekend

Holly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Check in was really easy. Room was dated but clean. Full breakfast served until 9:00 on weekdays.
1 nacht verbleven in december 2022
Reactie van Management op 18 dec 2022
Thank you for your feedback!

8/10 – Goed

Lynda

Positief: Voorzieningen
1 nacht verbleven in december 2022

10/10 – Uitstekend

Alejandro

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

8/10 – Goed

Kenneth

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
location, clean, very friendly
1 nacht verbleven in oktober 2022
Reactie van MANAGEMENT op 27 okt 2022
Thank you for your feedback!

6/10 – Redelijk

Donna

Reisde met familie
Positief: Netheid, personeel en service
Price was ok for a night to sleep. Room needs some TLC. Towel bar was broken and partially removed. Broken tiles in the bathroom. Could hear neighbors television. Killed a cockroach in the bathroom.
1 nacht verbleven in september 2022
Reactie van Management op 16 sep 2022
Thank you for your feedback!

8/10 – Goed

Maria, El Paso

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is always a good, affordable place to stay. Clean, friendly, and convenient. The rooms are nice and everything always works. Have stayed here multiple times.
1 nacht verbleven in september 2022
Reactie van MANAGEMENT op 12 sep 2022
Thank you for your feedback!

8/10 – Goed

Maria, El Paso

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We have stayed here several times and are always pleased with the accomodations.
1 nacht verbleven in augustus 2022
Reactie van Customer Care Team op 16 aug 2022
Hello Maria, We appreciate your detailed review of our property - your kind words inspire us to do better and feedback like this makes us strive to give the best service. We would love to welcome you back and hope that you consider staying with us the next time you are in the area. Best Regards, Customer Care Team

2/10 – Ontzettend slecht

Paul

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Stay Elsewhere
The room looked dated. My biggest problem was the bed, the mattress was old and dirty and felt like sleeping on box spring. Also the big gap under the door where bugs like moths were coming into the room.
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Serena

Reisde met familie
Positief: Netheid, personeel en service
Comfortable for a Night
The hotel is comfortable. The staff are friendly and answered our questions. We stayed at the hotel to rest for the night and its comfortable for a night. The hotel is updated but its an older hotel. The walls were a little thin and we could hear the neighbors tv. The breakfast was good! I enjoyed it with scrambled eggs, sausages and waffles. The juice amd coffee were delicious.
1 nacht verbleven in juli 2022
Reactie van MANAGEMENT op 31 jul 2022
Thank you for your feedback!

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice
1 nacht verbleven in juli 2022
Reactie van Customer Care Team op 25 jul 2022
It sounds as if our hotel was perfect for your needs, and we are delighted that you enjoyed your time with us so much. Thank you for your positive rating; we hope that you will have an opportunity to make a return visit very soon. Best Regards, Customer Care Team

8/10 – Goed

Carlos

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Recently remodeled.
2 nachten verbleven in juli 2022
Reactie van Customer Care Team op 25 jul 2022
Hello Carlos, We are glad to receive feedback from you regarding your recent stay. While you didn't say much in your review, we hope that you had an awesome stay and that you were comfortable in your room. Please feel free to leave some comments/suggestions next time. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 – Uitstekend

Ali

1 nacht verbleven in juli 2022
Reactie van Customer Care Team op 18 jul 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team

6/10 – Redelijk

Paige

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Nasty
The bathroom smelled of urine, trash beside the beds, and strange smell overall in the room.
1 nacht verbleven in juli 2022
Reactie van Customer Care Team op 8 jul 2022
Dear Paige, It's great to hear back from you about your recent stay with us. We appreciate suggestions about how we can make things better for our guests in the future. Your comment about cleanliness is noted and we will make sure to prepare the rooms better next time. We will also see what we can do about having some updates soon. Your feedback about the room smell is noted and we will see to it that our staff does a better job preparing/airing out the rooms moving forward. We are sorry for the inconvenience caused and we hope you consider staying with us again. Best Regards, Customer Care Team

8/10 – Goed

Donna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Guest Experience Team op 8 jul 2022
Donna, thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon!

10/10 – Uitstekend

lisa

1 nacht verbleven in juni 2022
Reactie van Customer Care Team op 7 jun 2022
Dear Guest, We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards, Customer Care Team