Voorkant van accommodatie

Beoordelingen van Ardrhu House Fort William

4.5 out of 5
Ardrhu House Fort William
Onich, Fort William, Scotland

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 44 van 56 beoordelingen" "
Gastenscore: 8 - Goed. 5 van 56 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 56 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 56 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 56 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

10/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Sezen, Great Falls

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

whit

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property and lovely staff. We’d definitely return- The only thing I think travelers might want to know is that the bathroom, although only for our room’s use, was across the hall. Minor inconvenience, but some people might want to know.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Maria

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023

6/10 – Redelijk

Danish

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service
Excellent location. Zero service class
It was a clean hotel, howevet service was well below expectation. Trainees with bo experience are running hotel. No proper breakfast. Very limites ( only 4 items) Dinner options. The location and views are fantastic. Rest everything is hopeless
2 nachten verbleven in oktober 2023
Reactie van Ardrhu House op 25 okt 2023
Dear Danish, I am very sorry our luxurious retreat did not meet your expectations. In regards to dinner, we offer a three course menu with 4 options for starters, mains and deserts which we believe to be an adequate sized menu given our remote location and size of our retreat. We do not advertise a cooked breakfast, and instead provide photos on our website of our gourmet continental breakfast spread on our website and third booking sites which our guests find proper enough to be filing and delicious. Our staff work hard to look after all guests staying with us and indeed some are training and therefore there is always room for improvement, however, there is always a duty manager on shift available for you to talk to about any concerns you may have. We hope to welcome you back to Ardrhu in the future for a relaxing and pleasant stay. with our best wishes, Ardrhu House

10/10 – Uitstekend

Michal

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great view
Great comfort and a great hot tub! View is amazing. Will come back soon!
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

David

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Reactie van Ardrhu House op 18 okt 2023
Dear David, We are sorry to see that you rated us so poorly. I have looked into your reservation and can see you never checked in and expected a full refund. In line with our clear cancellation policy and with just 43 minutes’ notice before check-in time, it is unheard of in hospitality to receive any sort of refund. We hope that you were able to recoup any costs with your travel insurer, we will assist wherever possible. Kind Regards, Ardrhu House

10/10 – Uitstekend

Audrey

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Ardrhu House op 25 okt 2023
Dear Audrey, We are delighted to see that you enjoyed your stay and all that Ardrhu House has to offer. We hope to see you again in the near future. Kind regards, Ardrhu House

2/10 – Ontzettend slecht

Hans

1 nacht verbleven in september 2023
Reactie van Ardrhu House op 18 okt 2023
Dear Hans, We are sorry to hear you didn't enjoy your stay at Ardrhu House. If you are able to provide any feedback about why you felt this way about your stay. Wishing you wonderful travels in the future!

10/10 – Uitstekend

jocelyne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastique
Manoir splendide très bien situé sur le Loch qui invite à la rêverie
1 nacht verbleven in september 2023
Reactie van Ardrhu House op 18 okt 2023
Dear Jocelyne Thank you for your review, we are very pleased to hear you had a lovely stay at Ardrhu House. We hope that we have the pleasure of welcoming you back in the future!

8/10 – Goed

Mark

Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in september 2023

10/10 – Uitstekend

MEGAN

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Yardena

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Mathias

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wunderbare Unterkunft
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect Highlands getaway.
Awesome. A one of a kind hotel that everyone should enjoy at least once in their lives.
2 nachten verbleven in juli 2023

10/10 – Uitstekend

Kristie

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a really great bed and breakfast. The hosts are very helpful, and they started our stay with tea and cookies! The rooms are very tastefully restored, and it's a beautiful property right by the water. We enjoyed sitting outside. They provide breakfast, but you can also eat an excellent dinner there for a little extra. Definitely recommend this property.
1 nacht verbleven in juli 2023

6/10 – Redelijk

Beth

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lacked Privacy, Unsuitable Layout
Not sure if this is really a hotel as the layout doesn’t work. We stayed in the Emperor Room and were very surprised when told that our private bathroom was across the common hallway from our room, and that it could not be locked by us from the outside. So, we couldn’t leave anything in there, anyone could have used it, and in the middle of the night you have to leave your room to go to the toilet. Also, I can’t stand small dining rooms where your conversation is overheard by the next table. It felt more like staying at someone’s house because there was no privacy. Great spa! Very good food. The garden igloos were 50 euro to hire to eat in so nobody used them. They should make them free. All in all nice but wouldn’t do it again.
2 nachten verbleven in juni 2023

10/10 – Uitstekend

Jeff

Reisde met partner
This property is first class in every area
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Kristine

1 nacht verbleven in juli 2023

10/10 – Uitstekend

Cynthia

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A gem in Scotland
This was one of the best places I’ve ever stayed in. We were served a wonderful dinner and then enjoyed the hot tub with wonderful views. Our room was stunning, we loved the decor. In the morning we were able to eat our breakfast in a bubble that gave us an unobstructed view of the landscape, which was also breathtaking
1 nacht verbleven in juli 2023

8/10 – Goed

JANE

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Gorgeous spot, quiet location, stunning views
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Laurent

1 nacht verbleven in juni 2023

8/10 – Goed

Marney

1 nacht verbleven in juni 2023

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Idyllic
It was a lovely, small hotel which felt more like a private home, and in a good way! Idyllic location with beautiful views across the loch.
2 nachten verbleven in mei 2023

10/10 – Uitstekend

philippe, ACHERES

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel super cosy, au calme Parfait pour de reposer Equipe aux petits soins. Ideal pour se reposer.
Reactie van Team Ardrhu House op 18 mrt 2023
Merci beaucoup! Nous espérons vous revoir.

10/10 – Uitstekend

Laura

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Absolutely amazing place. Felt so relaxed the minute I walked in. Loved it.
2 nachten verbleven in februari 2023
Reactie van Team Ardrhu House op 18 mrt 2023
Thank you so much, Laura! We're happy you enjoyed your stay. We hope to see you again soon!

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enchanting location
Amazing location and staff Will definitely go back Thank you
3 nachten verbleven in oktober 2022
Reactie van Duty Manager op 10 nov 2022
Thank You so much! We're so happy you enjoyed Ardrhu House so much! We're looking forward to seeing you again.

10/10 – Uitstekend

Shan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic staff and relaxing atmosphere
1 nacht verbleven in september 2022
Reactie van Duty Manager op 10 nov 2022
We're very happy to know that you enjoyed your stay at Ardrhu House. Thank you!

10/10 – Uitstekend

Jennifer

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

jakob mark

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
excellent location, great service, good ambience
2 nachten verbleven in augustus 2022

4/10 – Matig

Karin

3 nachten verbleven in juli 2022

10/10 – Uitstekend

patrick

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Comfortable room in an old house right on the loch. Food was excellent. Staff was great. Our room had a bathtub and no shower.
1 nacht verbleven in juli 2022

10/10 – Uitstekend

mark

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2022

10/10 – Uitstekend

Brian, New Fairfileld

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The house, grounds and location are excellent. The food was very good. The staff was welcoming and attentive. We stayed in the French room and the private bathroom is across the hall.
1 nacht verbleven in mei 2022
Reactie van Ardrhu Admin op 11 mei 2022
Dear Brian, Thank you for the great review. We are delighted you enjoyed your stay and had a lovely meal. The area is simply beautiful. We are very fortunate as locals. Hope to see you again. Take Care for now.

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of the most beautiful sites in Scotland and property was very comfortable and enjoyable
3 nachten verbleven in april 2022
Reactie van Ardrhu Admin op 11 mei 2022
Dear Joseph, Thank you for the lovely review. We are delighted to provide a relaxing and enjoyable break for all and to welcome our guest's feedback. We hope to see you again Take Care

10/10 – Uitstekend

Arabella

1 nacht verbleven in april 2022
Reactie van Ardrhu House Admin op 11 mei 2022
Dear Arabella, Thank you for your rating. We hope to see you again. Take care

10/10 – Uitstekend

daniele

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in december 2021

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is a hidden gem in a breath taking location and I am sure is en-route to be one of the best highland boutique hotel & spa experiences. The staff are fantastic and the quality of the food is outstanding, using local produce to its best. Although a little quirky due to the physical layout of the building the rooms are really comfortable and well appointed.
2 nachten verbleven in juni 2021

10/10 – Uitstekend

peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A fantastic place to stay. Staff were friendly and accommodating. A beautiful location.
2 nachten verbleven in augustus 2020

10/10 – Uitstekend

Dennis, Sydney

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view is amazing, and the manor itself has nice interiors and make it such an amazing experience to stay in this house. Ela and her team provides excellent service too. I had my best sleep here throughout the whole trip, with the sound of the waves. Highly recommended!
2 nachten verbleven in maart 2020
Reactie van Ardrhu House op 26 mrt 2020
Thank you! It's been very surreal to have you here on the last day before the closure. I hope you both stay safe and we see you again in Scotland, happy & healthy!

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The bed was incredibly uncomfortable. We had to end up sleeping on the floor as the bed was so soft. The room we stayed in was marked as a “garden room” But was directly off the kitchen and so we were woken up by loud children having their breakfast.
1 nacht verbleven in februari 2020
Reactie van Ardrhu House op 27 feb 2020
We are very sorry to hear you were disturbed by the guests having breakfast. Your room is most certainly a garden room with doors opening directly onto the seafront gardens. We have indicated to you at check-in following your questions that you can only smoke outside your room in the garden. Instead, you have opted to smoke inside, completely against the rules which perhaps might explain why you have not noticed the garden! We also regret that you were uncomfortable in your bed which has an Artisan Bespoke mattress by luxury brand John Ryan that is marked as "Medium" firmness on the manufacturer's catalogue. We would advise you and all other travellers to inform us during their stay if they experience anything out of place or feel uncomfortable, your suggestion that you have slept on the floor is shocking, to say the least. Wishing you good luck on your travels.

8/10 – Goed

Tom, Ann Arbor Michigan

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely charming and quirky place to enjoy the lower highlands. In early December, the rooms were on the cool side, but bed heaters made sleeping a joy. You can also heat up in the sauna, steam room, and hot tub spa! We enjoyed great meals at nearby hotels/restaurants and a fabulous walk up the hills around Glencoe.
2 nachten verbleven in november 2019
Reactie van Ardrhu House op 16 dec 2019
Thank you for the review, I am glad you have enjoyed your stay. We wish you a happy holiday season and good luck with our annual prize draw for the guests that have visited us in 2019!

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Unreal! Absolutely unreal!!!!
Absolutely amazing stay for my partners birthday. After wild camping for a week we had a very warm welcome and instantly felt very comfortable. The area the property sits on is gorgeous with amazing views and it’s own private beach. The property itself is unbelievable and very clean, we got upgraded to a bigger room free of charge and wow we were very lucky! Can’t thank you enough for making our last day on our trip the best and we will be back agai! Thank you so so much!
1 nacht verbleven in oktober 2019
Reactie van Ardrhu House op 16 dec 2019
Fabulous picture! and we are very grateful for the review you have left. It's always a privilege to be chosen as a location for spending a birthday and we are delighted we hit the mark with you and your girlfriend. We wish you both a happy holiday season and good luck with our annual prize draw for the guests that have visited us in 2019!

10/10 – Uitstekend

Peter

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019
Reactie van Ardrhu House op 21 okt 2019
Thank you! We look forward to your next visit.

8/10 – Goed

Jenny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2019
Reactie van Ardrhu House op 23 sep 2019
Thank you, Jenny!

2/10 – Ontzettend slecht

christine

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First off the lack of signage to find the property was non existent when we said this to the owner her reply was Not my issue Second the bathroom was not en-suite you had to walk across the hall The house was noisy when other guest arrived or left The house itself was not renovated well at all the furnishings were all missed matched Overall very disappointed in the stay would strongly advise against staying at this property
2 nachten verbleven in augustus 2019
Reactie van Ardrhu House op 16 dec 2019
Christine, you have left a despicable review and on behalf of all of us here we cannot understand how you could have had such a miserable time here booked to stay in such a wonderful room and having us all look after you. You had trouble finding us as you haven't consulted the map and directions on the website before arrival and the postcodes in rural Scotland are very vague, we do have a sign on the main road pointing towards Ardrhu and we are also listed with all the major search engines and navigation apps. Apart from this we don't know how we could have helped you. To say that the house was not renovated well or that the furniture was mismatched shows a great deal of ignorance in regard to the value of genuine antiques and decorations that form part of our two-centuries old house. This baronnial manor was painstakingly renovated and brought back to its glory only 2 years ago using the finest materials, italian marble and crystal, wood and custom woven tartans. We genuinely hope your review and our reply will keep away future guests that are similarly lacking appreciation for this beautiful house and the luxurious interiors that we invite our guests in.

10/10 – Uitstekend

Manureva

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice location. Close to the main areas you want to visit!! Great welcome and kindness and a very nice breakfast Go there!!
2 nachten verbleven in augustus 2019
Reactie van Ardrhu House op 15 aug 2019
Thank you very much, it was a pleasure to have you and Giles here! Bon voyage, Manureva!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
un cadre d’une absolue tranquillité un accueil simple, mais chaleureux et aux petits soins un confort irréprochable
1 nacht verbleven in augustus 2019
Reactie van Ardrhu House op 16 dec 2019
Thank you for the review, we are happy that you enjoyed your stay. We wish you a happy holiday season and good luck with our annual prize draw for the guests that have visited us in 2019!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great view
1 nacht verbleven in juli 2019
Reactie van Ardrhu House op 3 aug 2019
Thank you! We are happy to hear you've enjoyed your stay and hope you will ereturn one day.

10/10 – Uitstekend

HILAIRE

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour magnifique dans une House avec charme
Un grand merci à la propriétaire de nous avoir permis de passer cette semaine dans son « House ». Maison avec beaucoup de charme et de personnalité. Petit déjeuner copieux et gourmand. Sans oublier les gâteaux et le thé en fin d’après-midi. Lieu à découvrir absolument !
5 nachten verbleven in juli 2019
Reactie van Ardrhu House op 16 dec 2019
Thank you for a wonderful review! We have replied in french a couple of months ago and our replies in foreign languages seem to be rejected by the website. We wish you a happy holiday season and good luck with our annual prize draw for the guests that have visited us in 2019!