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Beoordelingen van Aloft Dallas Arlington

3 out of 5
Aloft Dallas Arlington
4432 SOUTH COLLINS STREET, Arlington, TX

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 138 van 203 beoordelingen" "
Gastenscore: 8 - Goed. 31 van 203 beoordelingen" "
Gastenscore: 6 - Redelijk. 7 van 203 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 203 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 16 van 203 beoordelingen" "

9,2/10

Netheid

8,8/10

Personeel en service

8,6/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

misty

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like the thin ceiling and walls. I could hear the people above our room all night walking.
2 nachten verbleven in mei 2024

10/10 – Uitstekend

reynaldo, el paso

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to ATT stadium and clean rooms.
1 nacht verbleven in mei 2024
Reactie van Management op 13 mei 2024
Thank you for your survey. We hope to have the pleasure of accommodating you again!

10/10 – Uitstekend

Tyesha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The entire property was unique and simply amazing!
2 nachten verbleven in mei 2024
Reactie van Management op 13 mei 2024
Thank you for your kind survey. We hope to have the pleasure of accommodating you again!

10/10 – Uitstekend

Jesus

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Management op 13 mei 2024
Thank you for your survey. We hope to see you again!

4/10 – Matig

Ashley

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was the loudest hotel I think I’ve ever stayed at. You can hear full on conversations from the hallway, you can hear people walking so distinctively & LOUDLY that it wakes you up. Yeah, if you’re a light sleeper, I wouldn’t stay here. There’s this weird & very loud knocking that is in the walls that I’m assuming is the water heater or the water? I don’t know, but everytime we or the room by us, either below or next door, this loud knocking would happen. The staff was nice though. It’s by The Mall & a McDonalds, so that’s good. But it’s such a loud hotel. Not very good sleep at all. The mattress was hard/very firm as well. My ribs actually hurt.
2 nachten verbleven in april 2024
Reactie van Management op 6 mei 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is our duty to ensure that all of our guests have a perfect stay, but of course we failed you in this instance, and for that I apologize. We hope that you will give us another chance in the future to provide you with a more perfect stay

10/10 – Uitstekend

Doris

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I think this was the best place i have ever stayed at. It was such a modern decorated place. The bed was great. Usually you never have enough pillows but this one had plenty. And the shampoo and soap in the shower was excellent. The price of the room was a very good rate also. I would highly recommend this hotel
1 nacht verbleven in april 2024
Reactie van Management op 6 mei 2024
Thank you for your kind words. We are so delighted you enjoyed our hotel and hope you will have the occasion to return soon.

10/10 – Uitstekend

clifton

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Can’t Go wrong staying at ALOFT
1 nacht verbleven in april 2024
Reactie van Management op 22 apr 2024
Thank you so much for your kind words! We hope you can return soon.

8/10 – Goed

James

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
There was no breakfast and the items in their convenience store were greatly overpriced
2 nachten verbleven in april 2024
Reactie van Management op 17 apr 2024
Thank you for your comments; we will take them into consideration.

4/10 – Matig

Riley

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Management op 17 apr 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is our duty to ensure that all of our guests have a perfect stay, but of course we failed you in this instance, and for that I apologize. We hope that you will give us another chance in the future to provide you with a more perfect stay.

10/10 – Uitstekend

Jacob

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in maart 2024
Reactie van Management op 17 apr 2024
Thank you for your comment; we hope you will return.

4/10 – Matig

Michael

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The staff seemed to be overtaxed.
1 nacht verbleven in april 2024
Reactie van Management op 17 apr 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is our duty to ensure that all of our guests have a perfect stay, but of course we failed you in this instance, and for that I apologize. We hope that you will give us another chance in the future to provide you with a more perfect stay.

10/10 – Uitstekend

Dianne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Like the clean modern look! Excellent staff!
1 nacht verbleven in april 2024
Reactie van Management op 17 apr 2024
Thank you for your kind words; we hope you will return.

4/10 – Matig

Julio

Zakenreiziger, Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I didn't like the fact that I was charged extra for was not told why by the staf
2 nachten verbleven in maart 2024
Reactie van Management op 17 apr 2024
We are sorry to hear of your unsatisfactory experience during your stay. We hope that you will give us another chance in the future to provide you with a more perfect stay.

10/10 – Uitstekend

Jesus

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Management op 17 apr 2024
Thank you for your survey; we hope you will return.

2/10 – Ontzettend slecht

Debra

Negatief: Personeel en service
1 nacht verbleven in maart 2024
Reactie van Tracy N op 25 mrt 2024
Thank you for your feedback and apologize for the unsatisfactory experience! We’ve shared your feedback with our team to ensure this is an isolated incident. Thank you for your understanding

8/10 – Goed

Susan

Reisde met een groep, Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
Nice property. Convenient to interstate.
3 nachten verbleven in maart 2024
Reactie van Management op 17 apr 2024
Thank you for your survey; we are glad you enjoyed your stay and hope you will return.

2/10 – Ontzettend slecht

Rob, McKinney

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The shower leaked all over the bathroom floor. Room temp would not stay constant and the thermostat would reset back to a higher temp after the room got to the temp I set it at. I got up multiple times to adjust. Desks are too small. I purchased a bottle of water. My room didn't come with one and I found out it was supposed to. They didn't credit me back.
3 nachten verbleven in maart 2024
Reactie van Management op 17 apr 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is our duty to ensure that all of our guests have a perfect stay, but of course we failed you in this instance, and for that I apologize. We hope that you will give us another chance in the future to provide you with a more perfect stay.

8/10 – Goed

Oswaldo Omar

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thanks it was a nice stay
1 nacht verbleven in maart 2024
Reactie van Management op 19 apr 2024
Thank you for your review. We hope you will return soon!

10/10 – Uitstekend

DeAndra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I really enjoyed my stay. I would definitely stay again.
2 nachten verbleven in maart 2024
Reactie van Management op 17 apr 2024
Thank you for your review. We are so happy you enjoyed your stay with us and hope you will return.

10/10 – Uitstekend

Valbona

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean new hotel and spacey rooms with large windows which feels very open. Would definitely stay again
3 nachten verbleven in maart 2024
Reactie van Management op 17 apr 2024
Thank you for your kind words; we are so happy you enjoyed your stay with us and hope you will have the occasion to return.

10/10 – Uitstekend

Susan

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice property. Convenient to many activities
3 nachten verbleven in januari 2024
Reactie van Management op 19 mrt 2024
We are so delighted you enoyed your stay with us and hope you will return soon.

10/10 – Uitstekend

Rick L

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice hotel and great friendly staff.
3 nachten verbleven in maart 2024
Reactie van Management op 19 mrt 2024
Thank you for your kind words. We are so happy you enjoyed your stay with us and hope you will return.

4/10 – Matig

mark

Reisde met partner
Negatief: Voorzieningen
Rooms were small
2 nachten verbleven in maart 2024
Reactie van Management op 19 mrt 2024
Thank you for your survey; we appreciate your comments and do take them into consideration.

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was clean, nice area, lively atmosphere
1 nacht verbleven in maart 2024
Reactie van Management op 19 mrt 2024
We are so delighted you enjoyed your stay with us and hope you will return.

10/10 – Uitstekend

Susan

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean,well kept property and rooms
1 nacht verbleven in maart 2024
Reactie van Management op 19 mrt 2024
Thank you for your kind survey. We are delighted you enjoyed your stay with us and hope you will return soon.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean and the staff is very friendly and accommodating.
1 nacht verbleven in februari 2024
Reactie van Management op 15 feb 2024
Thank you for your kind words. We are so happy you enjoyed your stay with us and hope you will return soon.

6/10 – Redelijk

LaVeda, Lancaster

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom door wouldn’t shut so privacy was not an option. Otherwise the stay was very enjoyable!
1 nacht verbleven in februari 2024
Reactie van Management op 12 feb 2024
We are sorry to hear of your unsatisfactory experience during your stay. It is our duty to ensure that all of our guests have a perfect stay, but of course we failed you in this instance, and for that I apologize. We hope that you will give us another chance in the future to provide you with a more perfect stay.

10/10 – Uitstekend

Ivan

1 nacht verbleven in februari 2024
Reactie van Management op 17 apr 2024
Thank you for your review; we hope you return.

6/10 – Redelijk

Saris

Positief: Personeel en service
The floor was very dirty. Please mop the floor
1 nacht verbleven in februari 2024
Reactie van Management op 5 feb 2024
Thank you for taking the time to share your experience. It looks like we missed the mark during your stay and for that we do apologize. Please know this is not up to our standards and we do hope you will give us another chance to impress you.

10/10 – Uitstekend

Malik

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Management op 22 jan 2024
Thank you for completing your survey. We are delighted you enjoyed your stay with us and hope you will return!

10/10 – Uitstekend

Miguel

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the design and layout of the hotel. There were billiards, cards, sofas, pool, and a very nice bar.
1 nacht verbleven in januari 2024
Reactie van Management op 22 jan 2024
Thank you for your kind comments. We are so delighted you enjoyed your stay with us!

10/10 – Uitstekend

Chad

Positief: Netheid, staat van de accommodatie en faciliteiten
M
3 nachten verbleven in januari 2024
Reactie van Management op 22 jan 2024
Thank you for your survey. We are so happy that you enjoyed your stay with us.

2/10 – Ontzettend slecht

wade

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Choose others
Big noise challenge with this hotel. Walls are paper thin. Noise carries badly and the metal framed loft construction is a poor substitute for living comfortably.
4 nachten verbleven in januari 2024
Reactie van Management op 17 jan 2024
We thank you for taking the time to complete a survey. We apologize for not meeting your expectations. We hope you will give us another opportunity to serve you.

10/10 – Uitstekend

Claudia

3 nachten verbleven in januari 2024
Reactie van Management op 5 feb 2024
Thank you for your survey. We are so delighted your enjoyed your stay with us and we will be looking forward to seeing you again!

10/10 – Uitstekend

Dominique

1 nacht verbleven in januari 2024
Reactie van Management op 5 feb 2024
We thank you for your review and are so happy you enjoyed your stay with us. We will be looking forward to seeing you again soon.

10/10 – Uitstekend

Rafael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property itself was Nice but what makes this an excellent stay is the staff, their customer service was very much on point and the continues cleaning that I witnessed while walking the lobby and enjoying the lounge bar at different times was great to see.
1 nacht verbleven in januari 2024
Reactie van Management op 9 jan 2024
Thank you for your kind words. We are so delighted you enjoyed your stay with us and hope we will have the pleasure to accommodate you again.

2/10 – Ontzettend slecht

Karla

2 nachten verbleven in december 2023
Reactie van Management op 8 jan 2024
Thank you for your survey. We are disappointed that you did not enjoy your stay with us. Please feel free to contact us to discuss the details of your stay so we can correct it if possible.

8/10 – Goed

Jeanne

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Friendly staff. Pet friendly.
1 nacht verbleven in december 2023
Reactie van Management op 8 jan 2024
Thank you for your kind words. We are so delighted to hear you enjoyed your stay with us and we hope to have the pleasure of accommodating you again.

10/10 – Uitstekend

Donna

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the modern decor.
2 nachten verbleven in december 2023
Reactie van Management op 4 jan 2024
Thank you for your kind comments. We are so delighted you enjoyed your stay with us.

6/10 – Redelijk

Lori

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
We arrived at 4 PM after the 3 PM check in time, and the lobby was full of people. I thought there was a party or something, but realized that all these people were waiting on a room. There were quite a few rooms that were not ready. We had to wait 20 minutes for a room with a double bed, but was told to king bed was available. We decided to wait but after about 15 minutes I went to the desk and asked could we have the king bed. The guy who I spoke with the first time when I checked in, was very nice. The woman who I talked to about taking the king bed room was very rude. She then gave me a double bedroom. At first sight the room was very nice and clean, until we are ready to take a shower. There were long, dark, hairs all over the shower.
1 nacht verbleven in december 2023
Reactie van Management op 4 jan 2024
Thank you for taking the time to comment on your recent stay with us. We do apologize for the inconvenience during check-in and for the cleanliness of the shower. Both department heads have been made aware of your comments and are implementing measures to assure it does not happen in the future. We hope if you are in Arlington again you will give us another opportunity to be of service.

10/10 – Uitstekend

Alphonso

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Management op 2 jan 2024
We thank you for your kind survey and hope you will return!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
B
Front desk was simply amazing! He went above and beyond. Absolutely, no complaint only praises. Would definitely recommend! The property was well kept, and the room was super clean. Loved everything about the hotel.
1 nacht verbleven in december 2023
Reactie van Management op 2 jan 2024
We thank you for your kind words and are so delighted you enjoyed our hotel.

8/10 – Goed

Jeanne

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pet friendly
1 nacht verbleven in december 2023
Reactie van Management op 8 jan 2024
Thank you for your survey. We are so delighted to hear you enjoyed your stay with us and hope we will have the pleasure to accommodate you again.

10/10 – Uitstekend

Julia Alexa

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Management op 2 jan 2024
Thank your for your survey!

10/10 – Uitstekend

Melinda

Reisde met een groep, Reisde met huisdieren, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Definitely enjoyed my stay.
2 nachten verbleven in december 2023
Reactie van Management op 2 jan 2024
Thank you for your survey and your kind words.

8/10 – Goed

Gabrielle

Reisde met familie
Positief: Staat van de accommodatie en faciliteiten
It was a great place to stay. My only 2 things were the restruant there wasn’t open until 5:00 so not for lunch. And the maid stole my anxiety pills.
3 nachten verbleven in december 2023
Reactie van Management op 4 jan 2024
We thank you for your comments regarding your stay. Would you please contact the hotel directly so we may discuss the incident regarding the maid in further detail?

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Management op 2 jan 2024
Thank you for your survey we are so delighted you enjoyed your stay with us!

8/10 – Goed

EVELYN

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
First floor and parking lot VERY loud at night. Request higher floors
Reactie van Management op 15 feb 2024
Thank you for your feedback we hope you will return soon.

10/10 – Uitstekend

Shanee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay!!!
Reactie van Management op 15 feb 2024
Thank you for your survey. We are so delighted that you enjoyed your stay with us and hope you will return soon!

10/10 – Uitstekend

Staci

1 nacht verbleven in december 2023
Reactie van Management op 2 jan 2024
Thank you for your survey, we are so delighted you enjoyed your stay with us!