Exterieur
Beschikbaarheid controleren

Beoordelingen van La Quinta Inn & Suites by Wyndham Frankfort

2.5 out of 5
La Quinta Inn & Suites by Wyndham Frankfort
2150 W Holiday Rd, Frankfort, IN

Beoordelingen

6,6
Gastenscore: 10 - Uitstekend. 127 van 570 beoordelingen" "
Gastenscore: 8 - Goed. 152 van 570 beoordelingen" "
Gastenscore: 6 - Redelijk. 107 van 570 beoordelingen" "
Gastenscore: 4 - Matig. 94 van 570 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 90 van 570 beoordelingen" "

6,8/10

Netheid

7,4/10

Personeel en service

5,4/10

Voorzieningen

6,2/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Elisa

Reisde met familie
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Something very bad happened here. The hotel is NOTHING like the pictures which was no surprise based on previous reviews. BUT it was clean and the beds were super comfy. Water was hot and anything we needed was tended to. It served the purpose we needed it for and I do hope the folks working hard there are able to make it what it once was.
2 nachten verbleven in mei 2024

4/10 – Matig

Steven

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty, shabby, needa a complete renovation
1 nacht verbleven in mei 2024

4/10 – Matig

Hui

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

4/10 – Matig

Mary

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was a sign saying they were remodeling but no signs of remodeling. It was not up to the regular standards. We were disappointed in the poor selection for breakfast. The tissue box in our room was empty
1 nacht verbleven in april 2024

4/10 – Matig

Tracey

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There are very limited options in the area so I would say this is the better of the choices, but we will choose to stay in another town if we need to be near Frankfort because the hotel was not very clean and was quite run down. We had to ask for new bedding because it was dirty. Just not a very nice place to stay.
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Judy, Lebanon

Reisde met een groep
Negatief: Personeel en service
They could not find reservation. Clerk was very hard to understand
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Janie

Zakenreiziger, Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Not clean
2 nachten verbleven in april 2024

6/10 – Redelijk

Crissy

2 nachten verbleven in april 2024

6/10 – Redelijk

Jeffrey, Aurora

Reisde met partner
Negatief: Voorzieningen
Nothing within walking distance. Hotel was undergoing renovations - not sure why.
1 nacht verbleven in april 2024

6/10 – Redelijk

Terry

Positief: Netheid
English fluency of the clerk was an obstacle. He repeatedly told me there was no vacancies. It took me three tries to explain that I had purchased three days more than a month earlier on Expedia. The continental breakfast options were greatly underwhelming. I'd like to have more warning when booking that the choices would be limited to bread, packets of oatmeal, and sugary cereals that I cannot eat because I am diabetic. Other staff were friendly and helpful. A television channel guide and wifi password information in the room would have been more convenient.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Paul

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Terrible! When I arrived the desk manager told me that there was no water in my room. Toilet and shower didn't work. No other hotels in the area had vacancies so I had to stay there. The desk manager told me that they wouldn't charge me because of this but the next day my credit card was charged the full price! The desk manager had lied to me! When I told Expedia about this they wouldn't do anything about it. Avoid this hotel and don't use Expedia!
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Shawn

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There was 10-12 year old boy minding the front desk. When we checked in, it took forever. They gentlemen who checked spoke with grunts, single words, unfriendly face expressions and pointed at assortment of signs posted on glass. Every where you look were out of order signs. Did not even supply an ice bucket, only two chincey towels and one washcloth in shower. Wall paper peeling everywhere, some were caulked to stay in place. Carpeting was gross and the furniture outdated.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Guisela

3 nachten verbleven in maart 2024

4/10 – Matig

Antonio

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Me and my family didn’t like it, it was smelly, the pool didn’t work, the door to the bathroom was broken and there was blood on the bed.
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Juanita

Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Poor service. Pool was closed.
1 nacht verbleven in maart 2024

4/10 – Matig

Lou

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bad service and stuff doesn’t work
2 nachten verbleven in februari 2024

4/10 – Matig

Lisa

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pool was closed, Carpet in room is stained, furniture old n worn, holes in walls, wallpaper dated n stained. Overall a little creepy.
1 nacht verbleven in februari 2024

4/10 – Matig

julie

2 nachten verbleven in januari 2024

4/10 – Matig

Sharon

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was early for check in. Was told would have to pay $10 to check in. Fine. Could not break a 50. Offered to pay on debit. Waived. Never told about wifi, breakfast or if pool was open. Went out and wasnt sure if anyone evwr at front desk. By amount of cars in lot, not too many travelers. No blankets on bed or in closet. Closet door would only stay shut if trash can in front of it.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Danny

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Do not stay there
Run down disgusting place.
1 nacht verbleven in december 2023

4/10 – Matig

Ron

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The price was the only okay part of this stay. They were doing some remodeling, but the place looked/was very run down on the inside (Carpet worn out, patches on holes on the bathroom door in my room, Tub, lighting in the room was very bad, Stacking Chair for the desk in room). The breakfast was not worth the effort.
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

MIWA

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very weak WiFi, no house keeping, toilet lever broken, very simple breakfast w/o eggs, sausage. etc
2 nachten verbleven in december 2023

6/10 – Redelijk

Ricardo

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Jeannie, Saint Augustine

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The rooms smelled like mold. There was water on the floors
2 nachten verbleven in augustus 2023

6/10 – Redelijk

Lisa, Petersburg

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
The front desk staff was nice enough and checked me in fairly easily however was very involved with a conversation on his cell phone. Found a large bug climbing the wall on the outside of 1st floor elevator. Both bed sheets were stained however they did appear to be clean. One bed side lamp didn’t have a bulb in it. The closet door had a small trash receptacle holding it closed because it wouldn’t stay closed on its own. The bathtub water facet had a continuous leak.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Brett, Janesville

Reisde met partner, Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
If we could give ZERO stars, we would! This place should be SHUT DOWN until they clean it up and get rid of the ROACHES! There were many stains on the carpets, BLACK MOLD on the walls and ceilings, the pool has been "Under Construction" for MONTHS, the smell was atrocious, the breakfast was slim pickings with watered down juice, and to top it off, THE FIRE ALARM HAD BEEN PULLED and NOT RESET!!!!! This place is AWEFUL!!!! We had a 2 night stay and left after the first night!!

4/10 – Matig

Glenn

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place is definitely a 1.5 star to start. It is a run down motel.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Anthony

1 nacht verbleven in september 2023

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good Price- Bad condition
Towels and wash clothes were old and very rough. Carpet was old, dirty and had holes. Only one clothes hanger in room. Soap and lotions were scarce. Breakfast was OK but not noteworthy. Would not stay there again.
2 nachten verbleven in oktober 2023

6/10 – Redelijk

Heather

Positief: Personeel en service, comfort kamer
Negatief: Netheid
Very average…not great
Housekeeping did not check the drawers. Found items from a previous customer. No hair dryer in room was disappointing.
1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

Alicia

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Had I known those pictures were fake….I would have picked a Hilton instead!! The pool was down (main reason I picked the spot) crowed in lounge area was super loud and the place was filthy. I’m honestly surprised the state hasn’t shut this location down.
1 nacht verbleven in oktober 2023

4/10 – Matig

Wilma

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Breakfast was poor. Whole property needs a refresh.
1 nacht verbleven in oktober 2023

8/10 – Goed

Jack

Positief: Netheid
It was fine! The heat would not work but after getting under the covers we were fine.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Brenda

Reisde met familie
Listed amenities were not available. Pool not working, Wi-Fi not working, mold in hvac unit and bathroom, dirty room, spider webs and egg sacks in corners, fire extinguishers not maintained, ice machine not working,
2 nachten verbleven in september 2023

6/10 – Redelijk

Janice

Negatief: Netheid, staat van de accommodatie en faciliteiten
Not up to Wyndham standards
We wanted to stay in Lafayette area, but hotels were booked; Frankfort only had a couple motels to choose from. We thought the LaQuinta-Wyndam brand was the best option. This hotel did not meet usual Wyndham standards. The carpeting both in hallway and room was old, badly stained and smelly. The wallpaper in our room was peeling off the wall and the refrigerator never got very cold. The tiled floor in the bathroom area was very sticky and needs mopping with hot, sudsy water. Overall, the place seemed dirty. A huge security concern was no lock on the side entrance door. There is a sign that says all guests must use the main entrance. Anyone, guest or not could enter the building through this door. It appeared that the lock had been gone for a long time. Breakfast was adequate although we missed having the waffle maker. But there were sausages, bread items with cream cheese, yogurt, juices, cold cereal, apples and coffee. No eggs nor waffle machine. Easy checkin and exiting.
1 nacht verbleven in september 2023

4/10 – Matig

terri

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Drive away and don't look back.
We booked this hotel because of the pool. Come to find out, the pool hasn't been open in quite some time and they never reported it to hotels.com. The breakfast was far less than described (bread, raisin bran, bagels, apples). Our room was supposed to have 2 queen beds, but they were actually doubles. Internet was down all weekend. Wallpaper peeling. DIRTY - see photos of hallway and corner of our room.
Cobwebs, safety glasses, and bottle top we found in corner of room.
Hallway in front of our room.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Catilynn

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Right when we got off the elevator you see a roach. Beds are not comfortable. It smells & more bugs in the room
1 nacht verbleven in september 2023

4/10 – Matig

Nat

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
On the first room, the door lock wouldn't work from the outside or inside and the refrigerator didn't work On the 2nd room, the a/c was noisy There was only 1 functioning ice maker
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Christina

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Run the other way
This was the worst place I have ever stayed. WiFi did not work and was not communicated until we asked. Pool has been closed for 2 plus years. Hotel is filthy- mold on the ceiling. Really wished I would have read the previous reviews prior to booking. Hotels.com should not even associate themselves with this establishment
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

John

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Poor condition overall
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Tonya

Reisde met partner
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff seemed inconvenienced. Lobby was musty, refused to show us a room before checking in. Left and went to another property.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Mary

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The lobby carpet and chairs were stained. Our room smelled moldy and like someone had smoked in the room. The toilet didn’t flush unless you manually pulled the chain inside the tank. However, the bed was comfy.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid staying here
This is not a place that functions as a hotel. It maximizes customer dissatisfaction. It was unsafe as our room door lock was broken and did not lock when you leave the room. The bathroom tub had thick bath rings; the toilet was not clean; and the heater spewed out a terrible burnt toast odor that made us nauseated. The ice cube machine didn’t function; the pool is out of service; and rusty, green colored water came out of the sink faucet.
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Benjamin

Zakenreiziger, Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing that we paid for was offered starting with a double bed. room was paid for four people and there was only one bed one pillow and was told to leave if we didn't like it and so we left but we didn't get a refund
2 nachten verbleven in september 2023

4/10 – Matig

Robert

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Brandon

Zakenreiziger
Negatief: Voorzieningen
Do not trust the pictures online. This place is a dump. No internet, mold all over bathroom, 1980 wall paper and furniture. Did not clean my room at all. Would have packed up and left but there was no where else to stay. Would give it negative stars if I could.
2 nachten verbleven in september 2023

2/10 – Ontzettend slecht

Douglas

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing worked!! Internet, pool, ice machine, air conditioner. Breakfast was bagels and "shared" cream cheese. Very beat up.
1 nacht verbleven in september 2023

8/10 – Goed

Julie B

Reisde met familie
Bed was comfortable, breakfast was not good, pool couldn’t be used, WiFi was not working and they didn’t seem to be trying to fix it. No luggage carts, automatic doors weren’t working. Thank goodness it was clean!
1 nacht verbleven in september 2023

2/10 – Ontzettend slecht

Kristin

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Poorly maintained property, ceiling tiles had obvious water damage, the door frame in the bathroom was rusted, and there were holes in the drywall and unpainted patch jobs. Our room had a coffee maker and coffee satchets but no coffee cups. The included breakfast was unkempt and there were ants on the countertops. The cream cheese for the provided bagels was not single serve and was already open and used. The orange juice was very watered down. Definitely a cheap stay.
1 nacht verbleven in september 2023

4/10 – Matig

lisa

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is in desperate need of remodel. Upon arrival there was no A/C running in the lobby, even though the outside temp was 85*, because the front desk clerk (who was probably the owners son) wanted fresh air. The elevator was filthy. The light above the bathroom sink did not work so they placed a lamp on the sink counter, which was also broken, as a remedy. The carpet was dirty and stained. I could go on, but I think you get the point. I would not recommend this hotel.
1 nacht verbleven in september 2023