Dear Bart, Thank you for leaving this nice review about your last visit at the Crowne Plaza Frankfurt Congress Hotel. We are delighted to read, that you enjoyed an excellent stay and are particularly happy to hear that Simon could make your stay memorable. We are looking forward to your next visit! Best regards,

Dear guests, thanks for your stay at our hotel and your feedback. We are glad that you did enjoy your stay and we would be happy to welcome you anytime soon again. Best regards Isabell Scharnagel Reservations Manager

Dear guest, thank you for rating your previous stay here with us. We greatly appreciate any feedback from our guests and constantly strive to improve our service accordingly. We are very sorry to see that we could not meet all of your expectations during your stay. If there is anything you still have in mind, we can do to improve our service, please do not hesitate to contact us at any time. We are looking forward hearing from you. Best regards Your Crowne Plaza Frankfurt - Congress Hotel

Dear valued guest, thank you very much for your feedback and for staying with us. As you mentioned, we are currently undergoing a modernization of our hotel on our way to become a Crowne Plaza and we are very happy that we are able to provide you with a new look soon. We sincerely apologize for any inconvenience this might have caused. However, we are glad that you still had a good overall experience at our hotel. We highly appreciate your comment regarding the friendliness of our staff and we will make sure to forward it to all our team members. We hope that we can welcome you soon again and show you our updated interior. With kind regards from Frankfurt, Your team of the Plaza Frankfurt Congress Hotel