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Beoordelingen van The Westin Grand Frankfurt

The Westin Grand Frankfurt
Konrad-Adenauer-Str. 7, Frankfurt, HE

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 77 van 110 beoordelingen" "
Gastenscore: 8 - Goed. 18 van 110 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 110 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 110 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 110 beoordelingen" "

9,8/10

Netheid

9,0/10

Personeel en service

9,6/10

Voorzieningen

9,6/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Douwe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2023
Reactie van The Westin Grand Frankfurt op 26 jul 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Lacking 5 star service
It was my partner’s birthday when we arrived. She used her passport to check us in. It costs nothing to wish someone a happy birthday but gives the customer a moment of recognition. Unfortunately she didn’t receive that. Once we got into the room, the television was not working. After 45 minutes of helping the technician to try and fix it (carrying the tv while he tried to arrange the wires etc), he gave up. Unfortunately it was exactly while the world cup final was on and we missed the first half due to this. Then we phoned reception and asked to change rooms. It took a while and it this stage the game was into the second half. We weren’t offered an apology, just a room change across the corridor and the room smelled like they had sprayed something to mask a sewage issue (?) Also, for a newly renovated hotel, the bathroom was very cramped. A sliding door would be much better, but now I’m nit-picking :) We paid €323 in total for one night in a standard room with breakfast and parking. For that price, you’d expect better hospitality service.
1 nacht verbleven in december 2022

10/10 – Uitstekend

Takeshi

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in maart 2024
Reactie van The Westin Grand Frankfurt op 15 mrt 2024
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

dursun

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ein sehr sauberes, sicheres und äuserst sehr gut gelegenes hotel. Das einzigste was ich bemängeln muss, ist leider die Dusche. Die Handbrause als auch die duschbrause hatten leider sehr wenig wasserlauf. Ansonsten ist das hotel definitiv weiter zu empfehlen. Trotz des mangels, von mir und meiner Frau die Bestnote 1.!!
1 nacht verbleven in maart 2024
Reactie van The Westin Grand Frankfurt op 15 mrt 2024
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

6/10 – Redelijk

Afschin

Positief: Netheid, personeel en service
Even though this is one the most expensive 5 star hotels in Frankfurt, the hotel is trying to save cost by using cheap items to save a few pennies. The Nespresso capsules are cheap imitations which taste terrible, the toilet paper is cheap and rough the capuccino i ordered was cold. There is nothing special about this hotel. There are 5 star hotels for half the cost in Frankfurt. This hotel should use top quality items in the room.
1 nacht verbleven in januari 2024
Reactie van The Westin Grand Frankfurt op 24 feb 2024
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team

4/10 – Matig

angela

3 nachten verbleven in januari 2024
Reactie van The Westin Grand Frankfurt op 20 mrt 2024
Dear Guest,We are sorry to hear about your experience with us! This is certainly not our standard and we hope that we are able to prove our standard to you in the future.Be well,Your Westin Grand Team

10/10 – Uitstekend

Sonia

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Super, nous avons passes un très bon week-end ! Personnel très agréable et chambre et confort incroyable !
1 nacht verbleven in januari 2024
Reactie van The Westin Grand Frankfurt op 23 jan 2024
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

DAVID

1 nacht verbleven in januari 2024
Reactie van The Westin Grand Frankfurt op 20 jan 2024
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

MUN HOO

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van The Westin Grand Frankfurt op 20 jan 2024
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Christian, Jersey City

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Staff could be a bit more friendly, otherwise great hotel
3 nachten verbleven in december 2023
Reactie van The Westin Grand Frankfurt op 5 jan 2024
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate that you took time to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

MARIA APARECIDA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van The Westin Grand Frankfurt op 31 jan 2024
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

8/10 – Goed

Edith

4 nachten verbleven in december 2023
Reactie van The Westin Grand Frankfurt op 20 jan 2024
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Kostas

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay in a great shopping/eating area. Short walk to the Christmas Market and many other attractions.
7 nachten verbleven in december 2023
Reactie van The Westin Grand Frankfurt op 2 jan 2024
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

8/10 – Goed

Sarah

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely property and very accommodating however on our last day felt like we were unable to wait in the reception area for our taxi
2 nachten verbleven in december 2023
Reactie van The Westin Grand Frankfurt op 2 jan 2024
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

8/10 – Goed

Sherifa

5 nachten verbleven in december 2023
Reactie van The Westin Grand Frankfurt op 2 jan 2024
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Thomas L

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2023
Reactie van The Westin Grand Frankfurt op 12 dec 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Vivek

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van The Westin Grand Frankfurt op 12 dec 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van The Westin Grand Frankfurt op 12 dec 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Stephen

1 nacht verbleven in december 2023
Reactie van The Westin Grand Frankfurt op 12 dec 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

8/10 – Goed

Selin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van The Westin Grand Frankfurt op 12 dec 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Ellen Torgersen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2023
Reactie van The Westin Grand Frankfurt op 12 dec 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

4/10 – Matig

David

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten
My shower was broken - had too have cold showers 2 days in a row. Complained 3 time s, only then they moved me to a new room .
4 nachten verbleven in november 2023
Reactie van The Westin Grand Frankfurt op 4 dec 2023
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team

10/10 – Uitstekend

Jeff

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Always exceptional service. Stayed 4 days. Everything from check in to check out was fantastic. Rooms are very clean and modern. Hotel is quiet. Food was excellent. Great lobby to work from. Close and walkable to everything with great restaurants just outside the door. One of the best choices in Frankfurt. My 5th stay at this hotel. Will be back.
3 nachten verbleven in november 2023
Reactie van The Westin Grand Frankfurt op 4 dec 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

8/10 – Goed

Martinique

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice and clean
1 nacht verbleven in november 2023
Reactie van The Westin Grand Frankfurt op 23 nov 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Stephan

Positief: Netheid
1 nacht verbleven in november 2023
Reactie van The Westin Grand Frankfurt op 20 nov 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Doug

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Renovated with nice amenities. Short walk to shopping and restaurants close by.
2 nachten verbleven in november 2023
Reactie van The Westin Grand Frankfurt op 20 nov 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Jen-Min

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van The Westin Grand Frankfurt op 15 nov 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Dalinda, Plantation

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good location.
2 nachten verbleven in oktober 2023
Reactie van The Westin Grand Frankfurt op 7 nov 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your it!Be well,Your Westin Grand Team

10/10 – Uitstekend

Sana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff friendly helpful Clean nice lobby Near the shopping
4 nachten verbleven in oktober 2023
Reactie van The Westin Grand Frankfurt op 4 nov 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Calvin

6 nachten verbleven in oktober 2023
Reactie van The Westin Grand Frankfurt op 17 nov 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
2 nachten verbleven in oktober 2023
Reactie van The Westin Grand Frankfurt op 23 okt 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

6/10 – Redelijk

Daniel

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Check-in dauerte fast eine Stunde obwohl nur 3 andere Personen vor uns waren. Keinerlei Entschuldigung dafür.
2 nachten verbleven in oktober 2023
Reactie van The Westin Grand Frankfurt op 23 okt 2023
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team

10/10 – Uitstekend

Jennifer

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van The Westin Grand Frankfurt op 23 okt 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Mei Chuh

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
很棒的飯店
地理位置很好，空間寬敞舒適。蠻適合商務或是家族旅遊。
1 nacht verbleven in oktober 2023
Reactie van The Westin Grand Frankfurt op 16 okt 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

4/10 – Matig

Joseph

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Nice hotel, rude staff
Hotel was nice exactly as advertised but the staff was rude
1 nacht verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 16 okt 2023
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team

8/10 – Goed

Carmina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 11 okt 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Alessandro

1 nacht verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 4 nov 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

John

1 nacht verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 19 okt 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Alberto

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Muy buen Hotel
2 nachten verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 28 sep 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Fang

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, convenient location, very nice hotel!
1 nacht verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 23 sep 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Alberto

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Bien ubicado
2 nachten verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 19 sep 2023
ear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

4/10 – Matig

Yilin

1 nacht verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 16 okt 2023
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team

10/10 – Uitstekend

Angeline

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I like the pool weight room
2 nachten verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 19 sep 2023
ear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Jennifer

1 nacht verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 16 okt 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Fiona

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
perfect location
4 nachten verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 16 sep 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

KENICHIRO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
コスパの良いホテル
とても素敵なホテルです！全てにおいて最高のサービスでした！コスパもとても良くおすすめです！ It's a very nice hotel! The service was excellent in every way! The cost performance is also very good and I recommend it!
1 nacht verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 12 sep 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

10/10 – Uitstekend

Kenneth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent breakfast
2 nachten verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 11 sep 2023
ear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

2/10 – Ontzettend slecht

DONG HYUN

1 nacht verbleven in september 2023
Reactie van The Westin Grand Frankfurt op 11 sep 2023
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team

10/10 – Uitstekend

Steven, Holmfirth

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A comfortable place to spend a few days. Lovey spa and lobby seating areas. And on the doorstep of Frankurt's main shopping area.
4 nachten verbleven in augustus 2023
Reactie van The Westin Grand Frankfurt op 3 sep 2023
Dear Guest,thank you for your review! We are delighted to read that you enjoyed your stay with us and we are looking foward to welcome you back! Your positive experience with us is a praise for the entire team and we appreciate the time you took to share your experience!Be well,Your Westin Grand Team

4/10 – Matig

Oleg

4 nachten verbleven in juli 2023
Reactie van The Westin Grand Frankfurt op 6 sep 2023
Dear Guest,it is heartening to hear about your experience with us! This is certainly not our standard and we hope that we are able to proove our standard to you in the future.Be well,Your Westin Grand Team