Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 411 van 686 beoordelingen" "
10 - Uitstekend
411
Gastenscore: 8 - Goed. 207 van 686 beoordelingen" "
8 - Goed
207
Gastenscore: 6 - Redelijk. 40 van 686 beoordelingen" "
6 - Redelijk
40
Gastenscore: 4 - Matig. 16 van 686 beoordelingen" "
4 - Matig
16
Gastenscore: 2 - Ontzettend slecht. 12 van 686 beoordelingen" "
2 - Ontzettend slecht
12
9,2/10
Netheid
9,2/10
Personeel en service
9,0/10
Voorzieningen
9,0/10
Staat van de accommodatie en faciliteiten
9,0/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
William, Naperville
Zakenreiziger, Reisde met partner
12 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property with wonderful staff.
William
1 nacht verbleven in april 2024
Reactie van Vicki Napier, General Manager op 12 apr 2024
Thanks so much for your kind words regarding our Freeport, IL hotel. We hope to always exceed your expectations.
10/10 – Uitstekend
Viviana
19 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The team was great
Viviana
1 nacht verbleven in maart 2024
Reactie van Vicki Napier op 19 mrt 2024
Thanks so much for scoring our Freeport, IL hotel. We hope to always exceed your expectations!
6/10 – Redelijk
Kaitlyn
Reisde met familie
13 mrt 2024
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The front desk staff was extremely friendly and the stay wasn’t terrible, just wasn’t anything to write home about. However there was an odor in the room like body odor and we kept finding hair all over our room that wasn’t ours.
Kaitlyn
1 nacht verbleven in maart 2024
Reactie van Vicki Napier, General Manager op 14 mrt 2024
Thank you for your feedback. I am looking into who cleaned your room to find where the issues stem from. As that is not the experience we want you to have at our hotel, we hope you will give us another chance to exceed your expectations.
10/10 – Uitstekend
Brandon
Zakenreiziger
28 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I stayed in the “west wing” of the property. It was quite nice and I would absolutely stay again.
Brandon
1 nacht verbleven in februari 2024
Reactie van Vicki op 28 feb 2024
Thanks so much for your kind words regarding our Freeport, IL hotel. We hope to always exceed your expectations!
10/10 – Uitstekend
Gerard, Elburn
Zakenreiziger
20 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay !
Gerard
1 nacht verbleven in februari 2024
Reactie van Vicki op 20 feb 2024
Thanks so much for rating our Freeport, IL hotel. We hope to always exceed your expectations!
10/10 – Uitstekend
Debora
16 feb 2024
I’m from out of time and wanted to celebrate my granddaughters 4th birthday, They allow my family and myself to use the pool and the breakfast area to serve pizza, cake and have my granddaughter to open presents!! They went above and beyond!! I thank you all, so much!! Words could not ever express my thankfulness!! God bless you all!❤️🙏
Debora
1 nacht verbleven in februari 2024
Reactie van Vicki op 19 feb 2024
Thanks for your kind words regarding our Freeport, IL hotel. We hope to always exceed your expectations. We are so glad you had a great celebration with your granddaughter.
10/10 – Uitstekend
Gina, Bandera
13 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We actually stayed another day because it was so clean n staff was nice
Gina
1 nacht verbleven in februari 2024
Reactie van Vicki op 13 feb 2024
Thank you so much for your kind words regarding our Freeport, Il hotel. We hope to always exceed your expectations!
10/10 – Uitstekend
Gina, Bandera
12 feb 2024
Gina
1 nacht verbleven in februari 2024
Reactie van Vicki Napier op 22 mrt 2024
Thanks for the great rating you gave our Freeport, IL hotel. We hope to always exceed your expectations.
10/10 – Uitstekend
Allen
Zakenreiziger
3 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our room was very comfortable and clean. We really enjoyed the hot tub after a day of physical labor.
Allen
1 nacht verbleven in februari 2024
Reactie van Vicki, General Manager op 5 feb 2024
Thanks so much for reviewing our Freeport, IL hotel. We hope to always exceed your expectations!
8/10 – Goed
Geverifieerde reiziger
Zakenreiziger, Reisde met familie
21 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Quick trip to drop son off to school. The service was amazing. Everyone was friendly and helpful. It was nice and quiet during our stay. I would definitely at again.
Geverifieerde reiziger
2 nachten verbleven in januari 2024
Reactie van Vicki op 22 jan 2024
Thanks for your kind words regarding our hotel. We hope to always exceed your expectations!
6/10 – Redelijk
Keishun
Reisde met familie
16 jan 2024
Keishun
2 nachten verbleven in januari 2024
Reactie van Vicki op 18 jan 2024
We're sorry you were not completely happy with our hotel. We gave you a special rate when you needed to extend due to car trouble, and we thought you were satisfied. Contact us if there is something we did not know about that should be brought to our attention.
8/10 – Goed
Roberto
Reisde met familie, Reisde met familie en kleine kinderen
7 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Roberto
1 nacht verbleven in januari 2024
Reactie van Vicki op 18 jan 2024
Thanks for rating our Freeport, IL hotel. We hope to always exceed your expectations!
8/10 – Goed
MIchelle
Reisde met familie
5 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a good stay. The people who worked there were nice.
MIchelle
1 nacht verbleven in januari 2024
Reactie van Vicki op 18 jan 2024
Thank you for your kind words regarding our staff. We hope to always exceed your expectations!
8/10 – Goed
Mark, Crystal Lake
Reisde met familie
3 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Over all experience was very good. Room was outstanding as well as the breakfast options. Pool area was the only concern. Hot tub jets did not work to well and the water was warm at best. Pool water was very cold so was use to much.
Mark
1 nacht verbleven in december 2023
Reactie van Vicki op 18 jan 2024
Thanks for your feedback. We actually just replaced the jets last week on the hot tub. The pool and hot tub temps are set by the County health department, and we follow their guidelines. We hope you will visit us again so we can exceed your expectations.
10/10 – Uitstekend
Stephen
31 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stephen
3 nachten verbleven in december 2023
Reactie van Vicki op 2 jan 2024
Thanks for the great rating you gave our Freeport, IL hotel! We hope to always exceed your expectations!
10/10 – Uitstekend
Rob
26 dec 2023
Rob
3 nachten verbleven in december 2023
Reactie van Vicki op 18 jan 2024
Thanks for the great review you gave our Freeport, Il hotel. We hope to always exceed your expectations!
10/10 – Uitstekend
Christine
26 dec 2023
Christine
1 nacht verbleven in december 2023
Reactie van Vicki op 18 jan 2024
Thanks for the great score you gave our Freeport, IL hotel. We hope to always exceed your expectations!
10/10 – Uitstekend
Kenneth
Reisde met familie
17 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Hotel
It is always clean and comfortable during our visits here.
Kenneth
1 nacht verbleven in december 2023
Reactie van Vicki op 18 dec 2023
Thanks so much for your kind words. We hope to always exceed your expectations!
8/10 – Goed
Linda, Chicago
10 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Just a warm place where a family is welcome with cookies.
Linda
1 nacht verbleven in december 2023
Reactie van Vicki & Jody op 11 dec 2023
Thanks for your kind words regarding our hotel. We hope to always exceed your expectations.
10/10 – Uitstekend
Erica
Zakenreiziger
6 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room was awesome. Booked a king suite with fridge and living area.
Breakfast was delicious every morning
Staff friendly
Erica
4 nachten verbleven in november 2023
Reactie van Vicki & Jody op 7 dec 2023
Thanks so much for your kind words regarding our Freeport, IL hotel. We're so happy you enjoyed our breakfast, and your room!
10/10 – Uitstekend
allen
29 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
allen
3 nachten verbleven in november 2023
Reactie van Vicki & Jody op 1 dec 2023
Thanks for the great rating you've given our Freeport, Il hotel. We hope to always exceed your expectations!
10/10 – Uitstekend
Clell
26 nov 2023
Clell
Reactie van Vicki & Jody op 1 dec 2023
Thanks for the great rating you gave our Freeport, IL hotel. We hope to always exceed your expectations.
6/10 – Redelijk
Scott
Reisde met familie en kleine kinderen
24 nov 2023
Positief: Personeel en service, voorzieningen
Room was clean but smelled like a cat litter box. Beds were comfortable and pool was good. Breakfast was nice as well.
Scott
1 nacht verbleven in november 2023
Reactie van Vicki & Jody op 24 nov 2023
Thanks for your feedback Scott, I have looked up the room you were in, and I am having housekeeping do a deep clean on the room and shampoo the carpet, as I'm not sure where the smell is coming from, but that is not the experience we want you to have at our hotel. We appreciate that you did notice it was clean, and thank you for your kind words regarding our beds, pool and Breakfast. We hope in the future you will return and give us the chance to exceed your expectations.
10/10 – Uitstekend
Kourtney
19 nov 2023
Kourtney
4 nachten verbleven in november 2023
Reactie van Vicki & Jody op 20 nov 2023
Thanks for the great review you gave our Freeport, IL hotel. WE hope to always exceed your expectations!
10/10 – Uitstekend
Tim
Reisde met familie
15 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tim
2 nachten verbleven in november 2023
Reactie van Vicki & Jody op 16 nov 2023
Thanks for the great score you gave our Freeport, IL hotel. We hope to always exceed your expectations!
10/10 – Uitstekend
Mark, Crystal Lake
Reisde met familie
4 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall was outstanding experience. Hot tub was hot and felt great.
Only issue may be the beds were a tad bit hard but, still was comfortable
Mark
1 nacht verbleven in november 2023
Reactie van Vicki & Jody op 5 nov 2023
Thanks so much for your kind words, unfortunately, beds are a very personal thing. We hope you return, and we can exceed your expectations!
10/10 – Uitstekend
Bonnie
Reisde met familie
30 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This is a very nice motel! Every area is clean and fresh!
The room was super nice and the breakfast was delicious every morning! The person serving breakfast was very friendly and accommodating!!
We will definitely stay here again! Thank you!
Bonnie
3 nachten verbleven in oktober 2023
Reactie van Vicki & Jody op 30 okt 2023
Thanks so much for the great score you've given our Freeport, IL hotel. We hope to always exceed your expectations!
8/10 – Goed
Cory
Zakenreiziger
30 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Country Inn & Suites, Freeport, IL
The bed mattress was old and sank toward the middle. We had a king suite that had a couch and chair in another part of the room than the be and there was only 1 tv in by the bed.
Cory
2 nachten verbleven in oktober 2023
Reactie van Vicki & Jody op 30 okt 2023
Thank you for your feedback. I am having housekeeping looking to the mattress issue. All of our king suites only have 1 tv, and a pull out couch and chair, so I'm not exactly sure what you were expecting. It also had a wet bar. We hope in the future to exceed your expectations.
10/10 – Uitstekend
ADAM
Reisde met familie
28 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good price and amenities for the low price.
ADAM
1 nacht verbleven in oktober 2023
Reactie van Vicki & Jody op 29 okt 2023
Thanks so much for the great score you've given our Freeport hotel. We hope to always exceed your expectations!
10/10 – Uitstekend
Mikaela
28 okt 2023
Mikaela
1 nacht verbleven in oktober 2023
Reactie van Vicki & Jody op 19 nov 2023
Thanks for the great rating. We appreciate you staying at our Freeport, IL hotel!
8/10 – Goed
Y. Helen
23 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Y. Helen
1 nacht verbleven in oktober 2023
Reactie van Vicki & Jody op 23 okt 2023
Thanks for rating our hotel. We hope to always exceed your expectations?
10/10 – Uitstekend
Shelley
16 okt 2023
Positief: Personeel en service
Clean & Comfortable
The room was clean and comfortable. The staff was pleasant. The breakfast had a variety of options.
Shelley
2 nachten verbleven in oktober 2023
Reactie van Vicki & Jody op 16 okt 2023
Thanks so much for your kind words regarding our Freeport, IL hotel. We hope to always exceed your expectations!
10/10 – Uitstekend
Mary
Reisde met familie
14 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good breakfast; very nice suite.
Mary
3 nachten verbleven in oktober 2023
Reactie van Vicki & Jody op 15 okt 2023
Thank so much for your kind words, we hope to always exceed your expectations!
10/10 – Uitstekend
Kevin
13 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Always a great stay
Kevin
1 nacht verbleven in oktober 2023
Reactie van Vicki & Jody op 15 okt 2023
Thanks so much for your kind words, we hope to always exceed your expectations!
6/10 – Redelijk
Linda
Reisde met familie
29 sep 2023
Positief: Netheid, personeel en service en voorzieningen
This is one of the only places that we will stay in Freeport; the free breakfast is always good. The only complaint that I had this time is that the carpet in our ground floor room seemed just slightly damp.
Linda
2 nachten verbleven in september 2023
Reactie van Vicki & Jody op 30 sep 2023
Thanks for reviewing our Freeport, IL hotel. I looked into your issue with the carpet in your room, and found they had shampooed it that day. I believe they returned it to service too quickly, and for that we apologize. Thank you for your kind words regarding our Breakfast!
10/10 – Uitstekend
Wendy, Ottawa
Zakenreiziger
28 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk staff were excellent, very friendly and helpful.
Wendy
1 nacht verbleven in september 2023
Reactie van Vicki & Jody op 29 sep 2023
Thanks so much for your kind words regarding our Freeport, IL Hotel. We hope to always exceed your expectations!
6/10 – Redelijk
Aaron
26 sep 2023
Positief: Netheid, staat van de accommodatie en faciliteiten
I stayed for 5 nights. My toilet paper was never changed although I called a few times. I bought my own in the end. Used the soap provided and when I opened the wrapper it crumbled into dust.
Aaron
5 nachten verbleven in september 2023
Reactie van Jody op 26 sep 2023
Hi Aaron, I appreciate the feedback and I am so sorry to hear about your experience with us. I will be looking into this further and hope we can exceed your expectations the next time you are in town.
10/10 – Uitstekend
Wendy
19 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely
Room was big, clean and stocked. Restocked on second day which is not a given these days. Lots of breakfast variety with a very friendly, attentive breakfast staff.
Wendy
2 nachten verbleven in september 2023
Reactie van Jody op 20 sep 2023
Good Morning! Thank you for the wonderful review. I am so glad you enjoyed your stay!
6/10 – Redelijk
Geverifieerde reiziger
Reisde met familie
3 sep 2023
Geverifieerde reiziger
2 nachten verbleven in augustus 2023
Reactie van Vicki & Jody op 3 sep 2023
Thanks for the feedback, please feel free to reach out to us if you can give us some details which we can use to provide a better stay for you, as well as others in the future.
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
30 aug 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Need softer mattresses.
Hotel was great. Bed was too hard for me.
Geverifieerde reiziger
1 nacht verbleven in augustus 2023
Reactie van Vicki & Jody op 31 aug 2023
Thanks for your feedback, Unfortunately, mattresses are always a personal preference. I'm so glad you were happy with everything else. We hope to always exceed your expectations.
10/10 – Uitstekend
Joseph
27 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy location. Great staff.
Joseph
1 nacht verbleven in augustus 2023
Reactie van Vicki & Jody op 27 aug 2023
Thanks for your great score for our Freeport, Il hotel. We hope to always exceed your expectations.
4/10 – Matig
Michelle
26 aug 2023
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Water leaking from bathroom ceiling vent; changed rooms to one that smelled cigarette smoke; others at desk with same complaint re smoke smell; one fail after another.
Michelle
1 nacht verbleven in augustus 2023
Reactie van Vicki & Jody op 26 aug 2023
We're sorry about the experience you had at our hotel which is why I refunded part of your room charge. The people above you overflowed their tub, and that is why you had water in the first room. I have discussed the other issues with our housekeeping team in hopes that you can return, and we can exceed your expectations.
10/10 – Uitstekend
Amy
23 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Friendly and Staffed
I was very impressed by the staff at the front desk and by the number of people the hotel was employing and supporting. Because of the staffing I saw, I would choose Country Inn again in the future.
Amy
2 nachten verbleven in augustus 2023
Reactie van Vicki & Jody op 24 aug 2023
Thanks so much for your kind words, we do appreciate them! We hope to always exceed your expectations!
8/10 – Goed
kerry
Reisde met familie
19 aug 2023
Positief: Personeel en service, voorzieningen
Nice enough place in a town with limited options.
kerry
1 nacht verbleven in augustus 2023
Reactie van Vicki & Jody op 19 aug 2023
Thanks for your kind words regarding our Freeport, IL hotel. We are proud of the 23 years we have won "Best in the Region". We're glad you noticed!
10/10 – Uitstekend
Gregory
15 aug 2023
Gregory
2 nachten verbleven in augustus 2023
Reactie van Vicki & Jody op 17 aug 2023
Thanks for the great review you gave our Freeport, IL hotel. We hope to always exceed your expectations!
10/10 – Uitstekend
Kathleen K
Reisde met familie
14 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Food is pretty poor, yet the comfort of the rooms made up for that
Kathleen K
3 nachten verbleven in augustus 2023
Reactie van Vicki & Jody op 14 aug 2023
Thanks for your feedback. I'm sorry you were not pleased with our complimentary breakfast. Maybe try a different entree' your next stay. We hope to always exceed your expectations. I'm glad you were happy with the comfort of your room.
10/10 – Uitstekend
Lois
Reisde met familie
14 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family Reunion
Room very nice and updated. Enjoyed the breakfast options. Staff very quick and efficient with room cleaning. Staff also kept up with breakfast selections with an unusually large number of people.
Lois
1 nacht verbleven in augustus 2023
Reactie van Vicki & Jody op 14 aug 2023
Thanks so much for your kind words regarding our Freeport, IL hotel. We hope to always exceed your expectations!
8/10 – Goed
Susan
5 aug 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Susan
2 nachten verbleven in augustus 2023
Reactie van Vicki & Jody op 3 sep 2023
Thanks for rating our hotel. We hope to always exceed your expectations.
2/10 – Ontzettend slecht
Dani
31 jul 2023
Dani
1 nacht verbleven in juli 2023
Reactie van Vicki & Jody op 3 aug 2023
We're sorry you were not satisfied with your stay. We hope you will stay with us again so we have a chance to exceed your expectations!
10/10 – Uitstekend
Jim
28 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Summer Nationals Tractor Pull
My stay was great the employees were all very friendly and helpful. I would stay here again.
Jim
2 nachten verbleven in juli 2023
Reactie van Vicki & Jody op 30 jul 2023
Thanks so much for your kind words regarding our Freeport, IL hotel. We hope to always exceed your expectations!