Good morning, Thank you for staying with us. We hope you had a pleasant stay. Best regards!

Dear Guest, We recognize your time is valuable and appreciate the feedback you have provided. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Sheraton Hacienda del Álamo Golf & Spa Resort, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Fuente Alamo! Sincerely, Guest Service Manager

Dear Guest, On behalf of the entire Hotel team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Hacienda del Alamo Golf & Spa Resort. It's always encouraging to hear positive feedback, especially when it comes from the most important-you! By being proud of putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Thank you for staying at the Sheraton Hacienda del Alamo Golf & Spa Resort and we hope you will choose to create more memories here every time your travels bring you back to Fuente Alamo. Sincerely, Guest Service Manager

Hi there Andrew,It's such a pleasure to read this wonderful feedback. Thanks so much!We are delighted that you had a pleasant experience during your stay with us and appreciate your valuable feedback.We would be delighted to welcome you back.Take care,Ona Hacienda del Álamo Aparments

Good morning, Thank you for staying with us. We hope you had a pleasant stay. Best regards!

Hello Paul!Thank you for leaving us such a good review. This evaluation indicate that our hard work and desire to provide the best service pay off.We hope to see you again! Greetings :)

Thank you for your positive review. We wish you to have you back very soon and offer you as good service as you have received during your last stay since that is our commitment. Thank you once again. Israel Párraga Front desk department

Thank you very much for your positive feedback. We wait for you back to be able to give you as good service as the one received during your last visit. Kind regards! Israel Párraga Front desk department

Good afternoon Dan, We want to greatly appreciate your positive review. For all the staff of Sheraton Hacienda del Álamo, the commitment is to give the guest the best possible service and make them feel almost at home and we are very happy that this was the case. We hope to have it back very soon. Thanks once again for your review.

Thank you so much for your review, for our company your opinion means the world for us. Guests are our best value and our commitment is giving them the best service as possible. Kind regards Israel Párraga Front desk department

Thank you so much for your review. Your opinion is very important for us and make us improve day by day.We are sorry that you experienced this problem during your stay. Our commitment is to give our guests the best possible service. We will consider your observation in order to improve in this regard. Kind regards Israel Párraga Front desk department

Good morning, Thank you for staying with us. We hope you had a pleasant stay. Best regards!

Joaquin, en nombre de Sheraton Hacienda del Álamo queremos agradecer su valoración tan positiva que sin ninguna duda nos ayuda y motiva a seguir ofreciendo a nuestros huéspedes el mejor servicio posible deacuerdo con sus expectativas y a la altura de la marca querepresentamos y llevamos como estandarte. Por otro lado, nos deleita mucho saber que su estancia en Sheraton fué confortable y satisfizo sus expectativas. ¡Lo esperamos de vuelta! Saludos cordiales Israel Párraga Departamento de recepción

Dear William, On behalf of the entire Hotel team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Hacienda del Alamo Golf & Spa Resort. It's always encouraging to hear positive feedback, especially when it comes from the most important-you! By being proud of putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Thank you for staying at the Sheraton Hacienda del Alamo Golf & Spa Resort and we hope you will choose to create more memories here every time your travels bring you back to Fuente Alamo. Sincerely, Guest Service Manager

Estimado Huésped, Gracias por elegir el Sheraton Hacienda del Álamo Golf & Spa Resort para su reciente viaje a Fuente Alamo. El compromiso con el servicio y la satisfacción de los huéspedes es nuestro enfoque principal y estamos encantados de saber que disfrutó de su estancia. El esmero y la dedicación que nuestro equipo hotelero ofrece para brindar un excepcional servicio de atención al cliente a nuestros valiosos huéspedes habla fuertemente de los valores fundamentales de nuestra empresa, "buen servicio a un precio justo". Gracias de nuevo por tomarse el tiempo para proporcionar sus comentarios sobre nuestro hotel y esperamos poder servirle de nuevo muy pronto. Sinceramente, Jefa de Departamento de Atención al Cliente

Estimado Huésped, En nombre de todo el equipo del hotel, queremos agradecerle por compartir sus experiencias más memorables con nosotros durante su reciente estancia en el Sheraton Hacienda del Álamo Golf & Spa Resort. Siempre es alentador escuchar comentarios positivos, especialmente cuando proviene de los que más importan – ¡ Usted! Al poner a las personas en primer lugar, no sólo estamos ejecutando la misión de nuestros fundadores, sino superando las expectativas de nuestros valiosos huéspedes. Gracias por hospedarse en el Sheraton Hacienda del Álamo Golf & Spa Resort y esperamos que elija crear más recuerdos aquí cada vez que sus viajes le traigan de vuelta a Fuente Alamo. Sinceramente, Jefa del Departamento de Atención al Cliente

Estimado Cliente, Gracias por elegir el Sheraton Hacienda del Álamo Golf & Spa Resort para su reciente viaje a Fuente Alamo. El compromiso con el servicio y la satisfacción de los huéspedes es nuestro enfoque principal y estamos encantados de saber que disfrutó de su estancia. El esmero y la dedicación que nuestro equipo hotelero ofrece para brindar un excepcional servicio de atención al cliente a nuestros valiosos huéspedes habla fuertemente de los valores fundamentales de nuestra empresa, "buen servicio a un precio justo". Gracias de nuevo por tomarse el tiempo para proporcionar sus comentarios sobre nuestro hotel y esperamos poder servirle de nuevo muy pronto. Sinceramente, Jefa de Departamento de Atención al Cliente

Dear Nathalie, We recognize your time is valuable and appreciate the feedback you have provided. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Sheraton Hacienda del Alamo Golf & Spa Resort, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Fuente Alamo! Sincerely, Guest Service Manager

Estimado Remy José, Gracias por elegir el Sheraton Hacienda del Álamo Golf & Spa Resort para su reciente viaje a Fuente Alamo. El compromiso con el servicio y la satisfacción de los huéspedes es nuestro enfoque principal y estamos encantados de saber que disfrutó de su estancia. El esmero y la dedicación que nuestro equipo hotelero ofrece para brindar un excepcional servicio de atención al cliente a nuestros valiosos huéspedes habla fuertemente de los valores fundamentales de nuestra empresa, "buen servicio a un precio justo". Gracias de nuevo por tomarse el tiempo para proporcionar sus comentarios sobre nuestro hotel y esperamos poder servirle de nuevo muy pronto. Sinceramente, Jefe del Departamento de Atención al Cliente

Dear Guest, On behalf of the entire Hotel team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Hacienda del Alamo Golf & Spa Resort. It's always encouraging to hear positive feedback, especially when it comes from the most important-you! Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Thank you for staying at the Sheraton Hacienda del Alamo Golf & Spa Resort and we hope you will choose to create more memories here every time your travels bring you back to Fuente Alamo. Cordially, Guest Service Manager

Estimado (a) Lasiouxsie, Reconocemos su valioso tiempo y apreciamos el comentario que ha proporcionado. En nombre de todo el equipo en el Sheraton Hacienda del Álamo Golf & Spa Resort, me disculpo sinceramente por no satisfacer sus expectativas. Gracias por elegirnos para su estancia, esperamos volver a tenerle en nuestro hotel y que nos permita dejar en su memoria una estancia con la excelencia que usted merece. Sinceramente, Jefe de Departamento de Atención al Cliente

Estimada Andrea, Gracias por elegir el Sheraton Hacienda del Álamo Golf & Spa Resort para su reciente viaje a Fuente Alamo. El compromiso con el servicio y la satisfacción de los huéspedes es nuestro enfoque principal y estamos encantados de saber que disfrutó de su estancia. El esmero y la dedicación que nuestro equipo hotelero ofrece para brindar un excepcional servicio de atención al cliente a nuestros valiosos huéspedes habla fuertemente de los valores fundamentales de nuestra empresa, "buen servicio a un precio justo". Gracias de nuevo por tomarse el tiempo para proporcionar sus comentarios sobre nuestro hotel y esperamos poder servirle de nuevo muy pronto. Sinceramente, Jefe de Departamento de Atención al Cliente

Dear Guest, On behalf of the entire Hotel team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Hacienda del Alamo Golf & Spa Resort. It's always encouraging to hear positive feedback, especially when it comes from the most important-you! By being proud of putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Thank you for staying at the Sheraton Hacienda del Alamo Golf & Spa Resort and we hope you will choose to create more memories here every time your travels bring you back to Fuente Alamo. Cordially, Guest Service Manager

Estimado Cliente, Gracias por elegir el Sheraton Hacienda del Álamo Golf & Spa Resort para su reciente viaje a Fuente Alamo. El compromiso con el servicio y la satisfacción de los huéspedes es nuestro enfoque principal y estamos encantados de saber que disfrutó de su estancia. El esmero y la dedicación que nuestro equipo hotelero ofrece para brindar un excepcional servicio de atención al cliente a nuestros valiosos huéspedes habla fuertemente de los valores fundamentales de nuestra empresa, "buen servicio a un precio justo". Gracias de nuevo por tomarse el tiempo para proporcionar sus comentarios sobre nuestro hotel y esperamos poder servirle de nuevo muy pronto. Sinceramente, Jefe de Departamento de Atención al Cliente

Dear Guest, Thank you for choosing the Sheraton Hacienda del Álamo Golf & Spa Resort for your recent travels to Fuente Alamo. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Guest Service Manager

Estimada Marta, Reconocemos su valioso tiempo y apreciamos el comentario que ha proporcionado. En nombre de todo el equipo en el Sheraton Hacienda del Álamo Golf & Spa Resort, me disculpo sinceramente por no satisfacer sus expectativas. Tenga la seguridad de que los comentarios proporcionados han sido compartidos con el equipo del hotel para garantizar que logremos alcanzar las expectativas de los huéspedes. Gracias por elegirnos para su estancia, esperamos volver a tenerle en nuestro hotel y que nos permita dejar en su memoria una estancia con la excelencia que usted merece. Sinceramente, Jefe de Departamento de Atención al Cliente

Dear Guest, On behalf of the entire Hotel team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Hacienda del Alamo Golf & Spa Resort. It's always encouraging to hear positive feedback, especially when it comes from the most important-you! By being proud of putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Thank you for staying at the Sheraton Hacienda del Alamo Golf & Spa Resort and we hope you will choose to create more memories here every time your travels bring you back to Fuente Alamo. Cordially, Guest Service Manager

Dear Mr. George, On behalf of the entire Hotel team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Hacienda del Alamo Golf & Spa Resort. It's always encouraging to hear positive feedback, especially when it comes from the most important-you! By being proud of putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Your comments have been shared with the hotel team as a critical way to understand how we can continue to offer great experiences. Thank you for staying at the Sheraton Hacienda del Alamo Golf & Spa Resort and we hope you will choose to create more memories here every time your travels bring you back to Fuente Alamo. Sincerely, Guest Service Manager

Dear Aku, On behalf of the entire Hotel team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Hacienda del Alamo Golf & Spa Resort. It's always encouraging to hear positive feedback, especially when it comes from the most important-you! By being proud of putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Your comments have been shared with the hotel team as a critical way to understand how we can continue to offer great experiences. Thank you for staying at the Sheraton Hacienda del Alamo Golf & Spa Resort and we hope you will choose to create more memories here every time your travels bring you back to Fuente Alamo. Sincerely, Guest Service Manager

Estimado (a) Huésped, Reconocemos su valioso tiempo y apreciamos el comentario que ha proporcionado. En nombre de todo el equipo en el Sheraton Hacienda del Álamo Golf & Spa Resort, me disculpo sinceramente por no satisfacer sus expectativas. Tenga la seguridad de que los comentarios proporcionados han sido compartidos con el equipo del hotel para garantizar que logremos alcanzar las expectativas de los huéspedes. Gracias por elegirnos para su estancia, esperamos volver a tenerle en nuestro hotel y que nos permita dejar en su memoria una estancia con la excelencia que usted merece. Sinceramente, Jefe de Departamento de Atención al Cliente

Cher client, Nous reconnaissons que votre temps est précieux et apprécions les commentaires que vous avez fournis. Maintenir une atmosphère fraîche au sein de nos chambres et des espaces communs est toujours une priorité clé. Au nom de toute l'équipe de l'hôtel Sheraton Hacienda del Álamo Golf - Spa Resort, je m'excuse sincèrement d'avoir non seulement manqué à vos attentes, mais aussi aux nôtres. Rassurez-vous, les commentaires fournis seront partagés avec l'équipe de l'hôtel appropriée pour s'assurer que nous livrons constamment sur les attentes des clients. Merci de nous avoir choisis pour vous accueillir lors de vos voyages. Nous espérons vous revoir chaque fois que vos voyages vous ramèneront à Fuente Alamo! Sincèrement, Gestionnaire du service aux Client

Dear Frode, On behalf of the entire Hotel team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Hacienda del Alamo Golf & Spa Resort. It's always encouraging to hear positive feedback, especially when it comes from the most important-you! By being proud of putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Your comments have been shared with the hotel team. Thank you for staying at the Sheraton Hacienda del Alamo Golf & Spa Resort and we hope you will choose to create more memories here every time your travels bring you back to Fuente Alamo. Cordially, Guest Service Manager

Dear CHRISTIAN, Thank you for choosing the Sheraton Hacienda del Alamo Golf & Spa Resort for your recent travels to Fuente Alamo. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Guest Service Manager

Estimado Huésped, En nombre de todo el equipo del hotel, queremos agradecerle por compartir sus experiencias más memorables con nosotros durante su reciente estancia en el Sheraton Hacienda del Álamo Golf & Spa Resort. Siempre es alentador escuchar comentarios positivos, especialmente cuando proviene de los que más importan – ¡ Usted! Al poner a las personas en primer lugar, no sólo estamos ejecutando la misión de nuestros fundadores, sino superando las expectativas de nuestros valiosos huéspedes. Tenga en cuenta que sus comentarios se han compartido con el equipo del hotel como una manera crítica de entender cómo podemos seguir para ofrecer grandes experiencias. Gracias por hospedarse en el Sheraton Hacienda del Álamo Golf & Spa Resort y esperamos que elija crear más recuerdos aquí cada vez que sus viajes le traigan de vuelta a Fuente Alamo. Sinceramente, Jefe de Departamento de Atención al Cliente

Dear Guest, We recognize your time is valuable and appreciate the feedback you have provided. Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Sheraton Hacienda del Alamo Golf & Spa Resort, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Fuente Alamo! Sincerely, Guest Service Manager

Dear Guest, Thank you for choosing the Sheraton Hacienda del Álamo Golf & Spa Resort for your recent travels to Fuente Alamo. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Guest Service Manager

Dear Mr. Anders, Maintaining a fresh atmosphere within our guest rooms and common areas is always a key priority. On behalf of the entire team at the Sheraton Hacienda del Álamo Golf & Spa Resort, I sincerely apologize for falling short of not only meeting your expectations, but ours as well. Rest assured, the feedback provided will be shared with the appropriate hotel team to ensure we consistently deliver upon guest expectations. Thank you for choosing us to accommodate you during your travels. We hope to see you again whenever your travels bring you back to Fuente Alamo! Sincerely, Guest Service Manager

Dear Guest, On behalf of the entire Hotel team, we would like to thank you for sharing your most memorable experiences with us during your recent stay at the Sheraton Hacienda del Alamo Golf & Spa Resort. It's always encouraging to hear positive feedback, especially when it comes from the most important-you! By being proud of putting people first, we are not only executing the mission of our founders but exceeding the expectations of our valued guests. Your comments have been shared with the hotel team as a critical way to understand how we can continue to offer great experiences. Thank you for staying at the Sheraton Hacienda del Alamo Golf & Spa Resort and we hope you will choose to create more memories here every time your travels bring you back to Fuente Alamo. Sincerely, Guest Service Manager

Dear Victor, Thank you for choosing the Sheraton Hacienda del Álamo Golf & Spa Resort for your recent travels to Fuente Alamo. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Guest Service Manager

Dear SEBASTIAN, Thank you for choosing the Sheraton Hacienda del Alamo Golf & Spa Resort for your recent travels to Fuente Alamo. Commitment to service and guest satisfaction is a main focus and we are delighted to hear you enjoyed your stay. The pride and dedication our hotel team takes in providing exceptional customer service to our valued guests speaks strongly to our company’s core values, “good service at a fair price.” Thank you again for taking the time to provide your feedback and we look forward to serving you again soon! Sincerely, Guest Service Manager