Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 87 van 97 beoordelingen" "
10 - Uitstekend
87
Gastenscore: 8 - Goed. 5 van 97 beoordelingen" "
8 - Goed
5
Gastenscore: 6 - Redelijk. 3 van 97 beoordelingen" "
6 - Redelijk
3
Gastenscore: 4 - Matig. 1 van 97 beoordelingen" "
4 - Matig
1
Gastenscore: 2 - Ontzettend slecht. 1 van 97 beoordelingen" "
2 - Ontzettend slecht
1
10/10
Netheid
9,8/10
Personeel en service
9,6/10
Voorzieningen
9,6/10
Staat van de accommodatie en faciliteiten
9,8/10
Milieuvriendelijkheid
Beoordelingen
10/10 – Uitstekend
James
Reisde met partner
19 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nate is a great host. We would stay with him again.
James
1 nacht verbleven in mei 2024
10/10 – Uitstekend
Tasha, Auburn
Reisde met partner
19 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I can’t say that there’s anything we didn’t like about Hotel Galena! The property itself is beautiful and very well maintained. They have updated lots of things. But the best part was the service and hospitality. Nate is a wonderful host full of all sorts of tips about the area. He’s just the nicest guy, and doing a great job! Can’t wait to come back again!
Tasha
3 nachten verbleven in mei 2024
Reactie van Hotel Manager - Nate op 19 mei 2024
Thank you so much for your kind words! I'm thrilled to hear you enjoyed your stay at Hotel Galena and appreciated the updates and our hospitality. It was a pleasure having you here, and I'm glad my tips were helpful. Looking forward to welcoming you back soon!Best,Nate
10/10 – Uitstekend
Jed
Reisde met familie
7 mei 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The place was clean and comfortable. The staff were very friendly and pleasant. Made sure we had good accommodations and the room had what was needed!
Jed
1 nacht verbleven in mei 2024
Reactie van Hotel Manager - Nate op 8 mei 2024
Thank you so much for your glowing review! We take great pride in providing a clean and comfortable environment for our guests. Our staff works hard to ensure everyone feels welcome and has everything they need during their stay. We hope to welcome you back again soon!
10/10 – Uitstekend
Kathryn
Reisde met partner
22 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I wish we were able to stay longer, because we had such a nice time at Hotel Galena. Nate has such great hospitality and we felt so comfortable like we were staying at a friend’s house. We had the standard room, but I would have loved to book a whirlpool room next time to relax and unwind from the day. They were already booked up unfortunately. Nevertheless we still were able to rest and relax.
The hotel is very close to shops and restaurants as it is right off Main Street. The rooms are comfortable although since the building is old, not entirely sound proof. We didn’t get to enjoy the hot tub but it was nice to know we could use it.
Kathryn
Reactie van Hotel Manager - Nate op 22 apr 2024
Thank you for your kind words about your recent stay at Hotel Galena. I'm thrilled to hear that you felt comfortable and enjoyed our hospitality. We apologize for the unavailability of our whirlpool rooms during your visit but are glad you still found relaxation during your stay. Our location near Main Street does offer convenient access to shops and restaurants, although we understand the challenge of soundproofing in our older building. We appreciate your feedback. Be sure to come back soon for another memorable stay!
8/10 – Goed
Jessica
Reisde met partner
19 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Road construction, the road out front is pretty busy. Ear plugs were provided.
Jessica
1 nacht verbleven in april 2024
Reactie van Hotel Manager - Nate op 19 apr 2024
Thank you for taking the time to share your feedback. We're glad to hear that the construction cones on the road didn't disrupt your stay too much, as the construction site is actually a half mile away from our property. At our hotel, we always strive to anticipate our guests' needs, and providing earplugs has been appreciated by many in the past. We hope they helped ensure a peaceful night's sleep for you as well. Our central location near Main Street and Highway 20 puts us right in the heart of the action, which we hope added to your overall experience. It was a pleasure hosting you, and we look forward to welcoming you back soon.
10/10 – Uitstekend
Christine
Reisde met partner
17 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and comfortable room, excellent choices for continental breakfast, and great location. Free parking was across the street.
Christine
1 nacht verbleven in april 2024
Reactie van Hotel Manager - Nate op 18 apr 2024
Christine, thank you for taking the time to share you experience online. We greatly value all guest feedback as this helps other guests find our property. I'm thrilled you found your room to be comfortable and clean and that the continental breakfast had ample selection. We hope to see you again on your next trip through Galena. Until then!
10/10 – Uitstekend
Gundega
Reisde met familie
1 apr 2024
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Oh what a gem!
Gundega
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 1 apr 2024
Thanks so much for you feedback! We really appreciate you taking the time to share here. Until next time!
10/10 – Uitstekend
Thongmy
Reisde met partner
24 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Warm welcome and good communication 👍
Thongmy
3 nachten verbleven in maart 2024
Reactie van Hotel Manager op 25 mrt 2024
Thank you for the wonderful feedback! We're thrilled to hear that your stay at Hotel Galena was a great experience!
10/10 – Uitstekend
Deborah
Reisde met partner
15 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was large, clean and comfortable. While I did not meet the staff, our conversations by text were swift and helpful. The hotel was convenient to the Main Street without having to climb a steep hill. The breakfast was simple but delicious.
Deborah
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 15 mrt 2024
Thank you for your glowing review! We're delighted to hear that you enjoyed your stay with us. It's fantastic to know that you found our rooms spacious, clean, and cozy. We strive to provide excellent service, and we're glad our staff could assist you promptly via text. We're also pleased that our location suited your needs, offering convenience without the hassle of steep inclines. Your compliments on our breakfast are much appreciated. We hope to welcome you back for another enjoyable stay soon!
10/10 – Uitstekend
Amy
Reisde met een groep
10 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very quaint and unique rooms w fabulous continental breakfast and walkable to downtown.
Amy
1 nacht verbleven in maart 2024
Reactie van Hotel Manager op 11 mrt 2024
Dear valued guest,Thank you for your wonderful review! We're thrilled to hear that you enjoyed our quaint and unique rooms, along with our fabulous continental breakfast. It's fantastic to know that our location made exploring downtown convenient for you.We look forward to welcoming you back for another enjoyable stay soon!
2/10 – Ontzettend slecht
Carolina
Reisde met partner
25 feb 2024
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Our bathroom was located across the hallway of our bedroom. Meaning the room we booked had no bathroom incorporated in the room. At night in order to use the bathroom we had to wear an old discolored robes given by the hotel staff, walk barefoot on the common hallway area, put a code in the bathroom door and then finally in the bathroom.
Carolina
1 nacht verbleven in februari 2024
Reactie van Hotel Manager op 11 mrt 2024
Dear valued guest,Thank you for sharing your feedback with us. We sincerely apologize for any inconvenience you experienced during your stay regarding the location of the bathroom and the provided robes.We understand the importance of convenience and comfort for our guests and will certainly take your comments into consideration as we strive to improve our accommodations.We appreciate your insight and hope to have the opportunity to welcome you back for a more enjoyable experience in the future.
10/10 – Uitstekend
Greg
18 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Greg
2 nachten verbleven in februari 2024
Reactie van Hotel Manager - Nate op 11 mrt 2024
Thanks for the great review. We hope to see you again soon!
6/10 – Redelijk
Casey
Reisde met partner
10 feb 2024
Positief: Netheid, personeel en service
Room was nice. Bedding was soft and higher end, bed need to be replaced as it was uncomfortable. The jetted tub was in great condition and the bathroom was well done. When it comes to breakfast almost all drink options are where others have opened and used. Due to this we skip their breakfast and when on Main Street.
Casey
Reactie van Hotel Manager op 11 mrt 2024
Dear valued guest,Thank you for taking the time to share your feedback. We're pleased to hear that you found our room and amenities satisfactory, particularly enjoying the well-maintained jetted tub and tastefully designed bathroom.We apologize for any discomfort you experienced with the bed and appreciate your insight. Ensuring our guests have a restful stay is our priority, and we will certainly look into replacing the bed to uphold our standards of comfort.Regarding breakfast, we appreciate your input and understand the importance of offering a diverse selection. Rest assured, we continuously strive to improve our offerings to better cater to the preferences of our guests. It's also worth mentioning that we made the conscious decision not to compete with the many fine dining establishments Galena has within walking distance, allowing our guests to explore the culinary delights of the area.We hope to have the opportunity to welcome you back for an even more enjoyable experience in the future.
10/10 – Uitstekend
Denice
Reisde met partner
28 jan 2024
Positief: Voorzieningen
It was our first experience and I thought it was a good experience. My husband and I would definitely come back.
Denice
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 30 jan 2024
Thank you so much for your outstanding review! We are so glad you enjoyed your stay and we can't wait to see you again soon!
6/10 – Redelijk
Laura
27 jan 2024
Positief: Netheid
Negatief: Personeel en service
Laura
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 30 jan 2024
I'm so sorry that your experience was less than favorable. Certainly we would love to speak with you directly if at all possible to hear any feedback you may have and any areas that we could improve upon. Thank you for taking the time to make us aware of your concerns.
10/10 – Uitstekend
Karen
26 jan 2024
Positief: Staat van de accommodatie en faciliteiten
Karen
2 nachten verbleven in januari 2024
Reactie van Hotel Manager op 30 jan 2024
Thank you so much for your outstanding review! We are so glad you enjoyed your stay and we can't wait to welcome you back soon!
10/10 – Uitstekend
Wayne
25 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wayne
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 30 jan 2024
Thank you so much for your outstanding review! We are so glad you enjoyed your stay and we can't wait to welcome you back!
10/10 – Uitstekend
Nancy
22 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nancy
2 nachten verbleven in januari 2024
Reactie van Hotel Manager op 30 jan 2024
Thank you so much for your outstanding review! We are so glad you enjoyed your stay and we can't wait to welcome you back!
10/10 – Uitstekend
Jennifer
Reisde met partner
14 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location and very comfortable room.
Jennifer
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 15 jan 2024
Thanks for sharing your experience. It means a lot to us and we can't wait to welcome you back.
10/10 – Uitstekend
Mark
9 jan 2024
Very nice and quaint
Very nice and quaint. Great for a weekend getaway with your significant other. Very nice owner that is in the process of upgrading everything. Our room had all of your modern conveniences, and it’s only a few minutes walk from the main strip.
Mark
1 nacht verbleven in januari 2024
Reactie van Hotel Manager op 15 jan 2024
Thank you for your kind words and the 5-star review! We're thrilled to hear that you enjoyed our nice and quaint atmosphere, perfect for a weekend getaway.We're pleased you appreciated the modern conveniences in your room, and the convenient location just a few minutes' walk from all the shopping and restaurants Galena has to offer. We look forward to hosting you again on your next getaway!
10/10 – Uitstekend
Janessa
2 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was perfect!!! Nate was amazing and helpful the entire time. He truly knows how to run a business. Perfect walking distance. Quiet. Clean. We will be back!
Janessa
2 nachten verbleven in december 2023
Reactie van Hotel Manager - Nate op 15 jan 2024
Thank you for the fantastic review! We're delighted to hear that you found our property perfect and enjoyed the amazing and helpful service. We take pride in providing a quiet and clean environment for our guests.We can't wait to welcome you back on your next visit! Your kind words and loyalty mean a lot to us.
10/10 – Uitstekend
Nicole
26 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely spot with so much character!
Nicole
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 27 dec 2023
Thank you for your stellar review. We appreciate you sharing your experience and can't wait to welcome you back again soon.
10/10 – Uitstekend
janice
Reisde met huisdieren, Reisde met familie
26 dec 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
janice
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 27 dec 2023
We look forward to hosting you again soon. Thank you for the 5 stars!
4/10 – Matig
Steven
Reisde met familie
25 dec 2023
Negatief: Netheid, voorzieningen
I will further ant remarks to Expedia directly.
Steven
3 nachten verbleven in december 2023
Reactie van Hotel Manager op 27 dec 2023
Dear Steven,I regret that we didn't have the chance to connect directly during your recent three-night stay with us. I was made aware of your concerns through Expedia, after your departure regarding temperature discomfort in your room.Our property is equipped with smart thermostats throughout, allowing me to easily adjust room temperatures remotely via my phone at any hour. Additionally, all guest rooms are equipped with heaters and fans for immediate use. Had I been informed of any discomfort, I would have gladly taken immediate action to ensure your stay was as comfortable as possible.I understand the importance of addressing concerns promptly, and I believe reaching out to me directly would have been more effective in resolving any issues you experienced. I am here to assist you and would appreciate the opportunity to address your concerns personally.Thank you for your feedback, and I hope we can welcome you back for a more enjoyable experience in the future. -Nate
10/10 – Uitstekend
Melanie
Reisde met partner
24 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Melanie
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 24 dec 2023
Thank you for taking the time to share your feedback with us. We are excited to welcome you back soon.
10/10 – Uitstekend
Brooke, LaGrange
15 dec 2023
Brooke
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 16 dec 2023
Thank you for the stellar review. We hope to see you again soon. Until next time!
10/10 – Uitstekend
Richard
Reisde met partner, Reisde met familie
15 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very unique and friendly staff... Great walking locations to the downtown Galena... Rooms had all the amenities... Fireplace and Jacuzzi... No issues..
Richard
3 nachten verbleven in december 2023
Reactie van Hotel Manager op 16 dec 2023
Thank you for your review. We are thrilled you had no issues and enjoyed the room amenities. Many guests really love our 6 fireplace Suites and 5 Jacuzzi Suites. We hope to see you again soon!
10/10 – Uitstekend
Jim
Reisde met familie
11 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent property with an exceptional staff.
Jim
1 nacht verbleven in december 2023
Reactie van Hotel Manager op 11 dec 2023
Thanks so much for your kind words. It means a lot to us that you took a moment to share your experience. We can't wait to welcome you back soon.
10/10 – Uitstekend
daniela
10 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great couples stay
Awesome stay in Galena! The room was modern but kept the classic touch of an old building with updated features. We loved our stay and Nate was awesome! Would definitely stay here again
daniela
2 nachten verbleven in december 2023
Reactie van Hotel Manager op 11 dec 2023
Thanks so much for your kind words. It means a lot to us that you took a moment to share your experience. We can't wait to welcome you back soon.
10/10 – Uitstekend
Ricardo
Reisde met partner
8 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property has been completely updated with the new ownership. The room was super clean and had an adorable eat in kitchen. The staff was very nice and helpful. We'll definitely be planning to come back and try another room!
Ricardo
2 nachten verbleven in december 2023
Reactie van Hotel Manager op 8 dec 2023
Thank you for your glowing review! We're thrilled to hear that you enjoyed the updated property, found the room super clean with an adorable eat-in kitchen, and appreciated our friendly and helpful staff. We can't wait to welcome you back for another fantastic stay. Safe travels!
10/10 – Uitstekend
KEITH
4 dec 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice Historic hotel walking distance to downtown.
Very nicely updated Historic building close walking distance to the downtown. The hotel owner was awesome, providing a wealth of information about Hagens. We enjoyed the provided continental breakfast; the fresh pumpkin-cranberry muffins with great coffee was a perfect start to the day.
KEITH
2 nachten verbleven in november 2023
Reactie van Hotel Manager op 8 dec 2023
Thank you for your wonderful review! We're delighted you appreciated our updated historic building's proximity to downtown. It's fantastic to hear you found our owner's information valuable. We're thrilled you enjoyed the continental breakfast, especially the fresh pumpkin-cranberry muffins and great coffee. We look forward to welcoming you back for another delightful stay.
10/10 – Uitstekend
Jessica
Reisde met huisdieren, Reisde met familie
24 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved this upscale romantic boutique hotel with amazing soaker tub for two!
Jessica
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 8 dec 2023
Thank you for your glowing review! We're thrilled to hear you loved our upscale romantic boutique hotel, especially the amazing soaker tub for two. Your satisfaction is our priority, and we look forward to hosting you again for another memorable experience.
10/10 – Uitstekend
Frances
24 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cute, clean, comfortable rooms. Nate is quite knowledgeable and friendly and made good recommendations for things to see and places to dine
Frances
3 nachten verbleven in november 2023
Reactie van Hotel Manager op 8 dec 2023
Thank you for the kind words! We're delighted you found our rooms cute, clean, and comfortable. I appreciate your compliments on my knowledge and friendliness. It was a pleasure helping you with recommendations. We hope to welcome you back soon for another enjoyable stay.
10/10 – Uitstekend
Denise
23 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great management, very clean and nice room (#3). Would def come back!
Denise
1 nacht verbleven in november 2023
Reactie van Hotel Manager op 11 dec 2023
I'm so glad you enjoyed your experience! Thanks so much for your kind words. It means a lot to us that you took a moment to share your experience. We can't wait to welcome you back soon.
10/10 – Uitstekend
Mary
8 nov 2023
Mary
2 nachten verbleven in november 2023
Reactie van Hotel Manager op 16 dec 2023
Thank you for taking the time to share your feedback here. This helps us a ton so other guests can find us. We look forward to hosting you again!
10/10 – Uitstekend
Daniel
8 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Daniel
2 nachten verbleven in november 2023
Reactie van Hotel Manager op 9 nov 2023
Thank you for taking the time to share your feedback online. This helps other people find us. We hope to see you again. Until next time!
10/10 – Uitstekend
David
1 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect spot for downtown Galena
Charming, clean, quiet. Our stay was delightful.
David
2 nachten verbleven in oktober 2023
Reactie van Hotel Manager op 1 nov 2023
Thank you for taking the time to share you experience here. We greatly appreciate your feedback and can't wait to host you again soon.
10/10 – Uitstekend
Jon
Reisde met familie
29 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
What a beautiful relaxing hotel. Definitely in our plans to stay again!
Jon
2 nachten verbleven in oktober 2023
Reactie van Hotel Manager op 30 okt 2023
We really appreciate you taking the time to share your experience here. We are glad you enjoyed your stay and can't wait to welcome you back.
10/10 – Uitstekend
Susan
28 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely stay
We were very pleased. The room was large. We were greeted by the owner and were able to park right outside our door. Highly recommend.
Susan
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 29 okt 2023
Thank you for your kind review! I'm delighted to hear that you were pleased with your stay at our hotel. It's great to know that you found the room spacious and enjoyed the convenience of parking right outside your door. We appreciate your recommendation and hope to welcome you back in the future. Thank you for choosing us!
10/10 – Uitstekend
Ingrid, Santo Domingo
27 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
La atención fue excelente, el servicio excepcional, te sientes como en casa. Lo único que recomiendo altamente es que sea explicito cuando la habitación no tenga el baño dentro, para mi era importante saberlo y fue triste ver que no era así, para algunas personas esto no es importante para otras como yo si lo es
Ingrid
2 nachten verbleven in oktober 2023
Reactie van Hotel Manager op 29 okt 2023
I'm grateful for your kind words about the excellent service and making you feel at home during your stay. I truly appreciate your feedback about the importance of room descriptions, especially regarding the bathroom location. We'll certainly work on making this information more explicit in our descriptions to ensure all our guests have the best experience possible. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future. Your feedback is invaluable.
10/10 – Uitstekend
Phil
Reisde met partner
26 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property owners were very friendly & helpful!
Phil
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 26 okt 2023
Thank you for your generous comments and 5 star review. It means the world to us that you enjoyed your experience. Come back often!
10/10 – Uitstekend
Brad
25 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Brad
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 26 okt 2023
Thank you for this 5 star review. We hope to host you again soon! Until next time.
10/10 – Uitstekend
Cynthia
Reisde met partner
24 okt 2023
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nate and his team were GREAT hosts! Main Street was very walkable from the hotel. The breakfast was more than "continental" and a good way to start the day. We would definitely stay here again.
Cynthia
2 nachten verbleven in oktober 2023
Reactie van Hotel Manager op 25 okt 2023
Thank you so much for your kind words! We're delighted to hear that you enjoyed your stay and our convenient location. We look forward to welcoming you back in the future!
10/10 – Uitstekend
Rebecca
24 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A very beautiful small hotel in a really old building 😊. The proprietors are super friendly and helpful. The room was classy… lots of original wood. Very homey feel. I’d highly recommend staying here.
Rebecca
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 24 okt 2023
Rebecca, Thank you for taking the time to share your experience here. We really appreciate your feedback and glad you found the room and staff to your liking. We hope to see you again soon. Come back often! -Nate
10/10 – Uitstekend
Grady
20 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Grady
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 24 okt 2023
Thank you for this great review. We are thrilled you enjoyed yourself. Hope to see you again soon! -Nate
10/10 – Uitstekend
Delia
16 okt 2023
Delia
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 24 okt 2023
Thank you for this great review. We are thrilled you enjoyed yourself. Hope to see you again soon! -Nate
10/10 – Uitstekend
Carrie
Reisde met een groep
16 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place!
My 2 friends and I take an overnight girls trip each year. This year we chose Galena. We had a blast. Hotel Galena is a great choice for accommodations. Nate and his staff were amazing. Our room was clean and comfortable. The hotel is located just steps away from Main Street but in a perfect location you feel from the hustle and bustle. We enjoyed the complimentary breakfast before we headed out on our second day of shopping. We will definitely be returning!!
Carrie
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 16 okt 2023
Thank you so much for your wonderful 5-star review! I'm thrilled to hear that you and your friends had a fantastic time during your girls' trip to Galena and that you found Hotel Galena & Riverboat Suites to be a great choice for accommodations. It was a pleasure hosting you, and I'm delighted to know that you enjoyed our clean and comfortable rooms. Our prime location, just steps away from Main Street but tucked away from the hustle and bustle, is something we take pride in.I'm glad to hear that you appreciated our complimentary breakfast and that it fueled your second day of shopping. We can't wait to welcome you back on your next getaway to Galena. Please feel free to reach out if you need anything in the future.-Nate
10/10 – Uitstekend
Anjelica
15 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Anjelica
1 nacht verbleven in oktober 2023
Reactie van Hotel Manager op 16 okt 2023
Thank you for taking the time to share this great review. We hope to have you back soon.
10/10 – Uitstekend
Teresa
Reisde met familie
14 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Loved our stay
My daughter and I loved staying in this historic renovated hotel with tasteful furnishings. Our room was beautiful and comfortable and our hosts were wonderful.
Teresa
2 nachten verbleven in oktober 2023
Reactie van Hotel Manager op 14 okt 2023
I'm thrilled to hear that you and your daughter had a wonderful stay at our historic renovated hotel. It's always our pleasure to provide comfortable and beautiful rooms with tasteful furnishings. As host I take great pride in ensuring guests have a fantastic experience. We look forward to welcoming you both back soon!
10/10 – Uitstekend
Jacob
Reisde met partner
12 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay!! Nate was super super welcoming! I can’t explain how well he communicated with us. All the way from the start, during the stay, and after the stay. The room was perfect for two people! So close to the downtown area as well! I give this place an A and highly recommend. I will be staying here again! Thanks again Nate!
Jacob
2 nachten verbleven in oktober 2023
Reactie van Hotel Manager op 12 okt 2023
Thank you so much for taking the time to leave this fantastic 5-star review! I'm thrilled to hear that you had a great stay and that my efforts to make your experience enjoyable were successful.Communication is such an important aspect of the guest experience, and I'm glad to know that you felt well-informed from the beginning to the end of your stay. It's also wonderful to hear that the room was perfect for you and that you found our location convenient for exploring the downtown area.I truly appreciate your kind words and your high recommendation. It means a lot to me and the entire team. We can't wait to welcome you back on your next visit. Please don't hesitate to reach out if you need anything in the future.Thanks again for choosing to stay with us!