My fiancé and I were to stay here for the weekend (apr 8-10) for a quick pre-wedding vacation. We arrived an hour past check in, and still did not receive the instructions to check in. Messaged them on VRBO, waited 10 minutes and no response so I called from the app. The person that answered had no idea who I was and apparently sold the property. Eventually got in after a different number texted me with the code info. Walk in look around and everything seems to be great! We change, and left for dinner reservations. We come back to the house to relax before a night out, and we decide to check out the upstairs. It’s cute… but there was rat droppings everywhere! On the bed, all over the floor, on top of the beams… I look at my fiancé and I was like okay let’s go downstairs. We end up wanting to stay in so we were going to check out the hot tub. It was so cold (102 degrees) and way over chlorinated the chlorine chemicals were making us cough. Now freezing, we try taking a shower. COLD ALSO! We spend 30 mins tying to figure out how to turn on the hot water, and figure out the water heater was off. So we have to wait for the water to heat up for another 20 minutes. By now we are both frustrated, and I text the number that texted me the code about the hot tub - no response. I text again about the hot water - nothing. So while waiting for the hot water to heat up I decide to go look through things. I found more rat droppings in the kitchen cabinets, on top on the fridge, stools, on top on the entertainment center. Later that evening my fiancé started coughing, and sneezing having an allergy attack so I give him some medicine. He was so miserable I asked if he wanted to leave and go get a hotel. We were already out $650 for this 2 night rental, and he didn’t want to spend anymore money so he said he could make it through the night. Finally the Benadryl kicked in and we were able to take a uncomfortable shower.Frustrated, we try to go to sleep. Woke up to find mold in the coffee grounds, AND in the coffee maker, so I go and get coffee. Come back to find a HUGE RAT wondering around our things, and scurries behind one of the beams and into the ceiling. We immediately pack out things and let the owner know we are leaving and why - no response. The next day I call VRBO because no response and I wanted my money back! Finally we get ahold of her and she says she’ll send me a refund. I was expecting all of it - but only got back $300 3 weeks later. Don’t walk RUN
