2/10 – Ontzettend slecht
R. d.
17 aug 2023
Negative Behaviour
Let me know if you want to cancel and will refund you. This was the immediate response when the rent out didn’t deliver the house in time after 14.00 hours in the afternoon. Furthermore this was the rent out response when there was a Client question of normal entrance of the house what was agreed upon. The rent out could have solved this flexible with a key box or alternative persons as in the organisational problems you had, later suddenly the rent out had emergency problems. The rent out didn't solve the question with a proper and flexible solution. Instead the rent out asked immediate for cancelation and refund. This is very aggressive and negative. Had a lot of positive VRBO and other reservations in Italy. The rent out give the client big problems when it is not possible to enter the house. This is very aggressive and negative we didn’t have with other Italian or other rent out houses. The rent out is the only negative Italian exception. We had already 12 complete positive rental houses with VRBO.
R. d.
7 nachten verbleven in juli 2023