4/10 – Matig
Ralph R.
27 jul 2025
I have been a Vrbo property owner and a guest at Vrbo properties for 15 years. Positives: the great view from the front balconies, game area downstairs was a treat for grandchildren and seating for 20 around a long table was great. Bear lake is beautiful.Now for the sad & disappointing areas: an owner should never misrepresent a property: in this case the listing talks about a pool and tennis area. The picture in the listing is for the property next door not the one accessible to this property see pictures, it does not have tennis courts that is in the property next door, the sauna spa does not work, the view from the dirty hot tub is the wall of the house see picture, several bed sheets were dirty & appear never to have been washed, bed linen and towels were moist and appeared never to have been properly dried, we had to wash several towels that appeared never to have been washed, there was a bbq area that was filthy see pics, there were candy wrappings and trash under beds, video games need to be properly repaired. It is a 1/2 walk to the garbage disposal area. Several mattresses & pillows need to be replaced. The owner was asked if there were 2 refrigerators: he said no but there were two. We had to clean the area around the front entrance. There were no wash clothes, on the last day a young man came and brought us “cleaning cloths” to use as wash cloths. The owner was very responsive to communications but “letting the team know “ is not a solution . Poor cleaning.




Ralph R.
3 nachten verbleven in juli 2025