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Beoordelingen van La Quinta Inn & Suites by Wyndham Garden City

2.5 out of 5
La Quinta Inn & Suites by Wyndham Garden City
821 Stewart Ave, Garden City, NY

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 500 van 1134 beoordelingen" "
Gastenscore: 8 - Goed. 322 van 1134 beoordelingen" "
Gastenscore: 6 - Redelijk. 157 van 1134 beoordelingen" "
Gastenscore: 4 - Matig. 84 van 1134 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 71 van 1134 beoordelingen" "

8,2/10

Netheid

8,4/10

Personeel en service

7,6/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Johanna, Neerkant

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Heel ruime kamer, alles netjes en schoon. Uitgebreid ontbijt
1 nacht verbleven in augustus 2022
Reactie van Joe.O op 26 aug 2022
Johanna, Bedankt voor de 5-sterrenbeoordeling van uw recente verblijf bij ons. We zijn zo blij dat u genoten heeft van uw verblijf en waarderen uw bedrijf echt. Translated by Google TranslateMet vriendelijke groet, Joe.O - General Manager

6/10 – Redelijk

Henry

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Very dated hotel. Needs a desperate and immediate refurbishment.
2 nachten verbleven in mei 2024
Reactie van Joe.O op 22 mei 2024
Henry,Thank you for the rating and feedback of your recent stay with us. I will share your feedback with the team as a coaching tool. We thank you for your business.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Vincent

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and pet friendly!
1 nacht verbleven in mei 2024
Reactie van Joe.O op 22 mei 2024
Vincent,Thank you for the 5-Star review of your recent stay with us. We thank you and truly appreciate your business.Sincerely,Joe.O - General Manager

4/10 – Matig

Kevin

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
outdated rooms, lobby...rooms need repairs and carpet smells milldue.
1 nacht verbleven in mei 2024
Reactie van Joe.O op 23 mei 2024
Kevin,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

8/10 – Goed

Michael

Positief: Netheid, personeel en service
window was open. room was muggy. Faucet on cold water is on backwards - room 225
1 nacht verbleven in mei 2024
Reactie van Joe.O op 22 mei 2024
Michael,Thank you for the rating of your recent stay with us. I will share your feedback with my team and correct the issues you had mentioned. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

4/10 – Matig

Arnold

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is in very bad shape, untrained staff, old , not clean, and super for what they offer. I don’t recommend at all .
1 nacht verbleven in mei 2024
Reactie van Joe.O op 21 mei 2024
Arnold,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Chuck

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice place
1 nacht verbleven in mei 2024
Reactie van Joe.O op 19 mei 2024
Chuck,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

6/10 – Redelijk

Karen

Zakenreiziger
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Uncomfortable bed, broken commode handle, water in commode ran a few times during the night, refrigerator load, and burn marks on bureau. The hotel itself was okay but the room needs attention.
1 nacht verbleven in mei 2024
Reactie van Joe.O op 19 mei 2024
Karne,Thank you for the rating of your recent stay with us. I will share your feedback with my team and use it as a coaching tool. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

6/10 – Redelijk

Bridget

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Hotel was old and a bit shabby, although somewhat renovated which helped the atmosphere; some areas looked a little dirty. The bedding and bathroom seemed clean though. One of our key cards wouldn't work but the other did so it wasn't a problem. Breakfast wasn't fancy, but we found it satisfactory and plentiful. We thought the coffee was good.
3 nachten verbleven in maart 2024
Reactie van Joe.O op 16 mei 2024
Bridget,Thank you for the rating and feedback of your recent stay with us. I will share your feedback with my team and use it as a coaching tool. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

2/10 – Ontzettend slecht

JohnPaul

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Stolen jewelry
1 nacht verbleven in maart 2024
Reactie van Joe.O op 14 mei 2024
John Paul,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

6/10 – Redelijk

Udayan

2 nachten verbleven in mei 2024
Reactie van Joe.O op 14 mei 2024
Udayan,Thank you for the rating of your recent stay with us. If there was anything we could have done to make your stay more enjoyable, please let us know. Sincerely,Joe.O - General Manager

6/10 – Redelijk

Sherron

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
We stayed in the suite and we were pleasantly surprised at how spacious it was, but the decor is very outdated & some of the other guest seemed a little sketchy. Almost seemed like a shelter. I also didn't appreciate when i checked in tired & hungry that there wouldn't be any hot water in the morning.
3 nachten verbleven in april 2024
Reactie van Joe.O op 12 mei 2024
Sherron,Thank you for the feedback of your recent stay with us. I'm sorry that we had an issued with the hotel water in the morning there was an unexpected issue that was resolved several hours later. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Goed

Donna

Zakenreiziger, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You can smell weed in the hallways.
2 nachten verbleven in mei 2024
Reactie van Joe.O op 11 mei 2024
Donna,Thank you for the rating of your recent stay with us. I will share your feedback with my team so they can use it as a coaching tool. We thank you and appreciate your feedback.Sincerely,Joe.O - General Manager

8/10 – Goed

james, FREEHOLD

Positief: Personeel en service
1 nacht verbleven in mei 2024
Reactie van Joe.O op 8 mei 2024
James,Thank you for the taking the time to respond to our review. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Farooq

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great customer service
1 nacht verbleven in mei 2024
Reactie van Joe.O op 6 mei 2024
Farooq,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Richard

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
The wifi was GREAT and bed was GREAT and the cost was great
1 nacht verbleven in mei 2024
Reactie van Joe.O op 3 mei 2024
Richard,Thank you for the 5-Star rating of your recent stay with us. I will share your kind feedback with my team. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Goed

April

The carpet wasn’t shampooed and smelt like dog urine. I told the front desk.
1 nacht verbleven in mei 2024
Reactie van Joe.O op 3 mei 2024
April,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

6/10 – Redelijk

Holger, Michelstadt

1 nacht verbleven in april 2024
Reactie van Joe.O op 3 mei 2024
Holger,Thank you for the rating of your recent stay with us. If there is anything we could have done to make your stay more pleasant, please let us know. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

6/10 – Redelijk

Shamara, Snellville

Bad: Suspect people in the lobby going through the cabinets. Front desk staff dressed and behaving like they’re at home. Hotel room smelling like urine. Hair in towels. Good: Clean room (outside of the urine smell). Comfortable bed. Slept like a baby! Parking is great! Nice restaurants nearby. Continental breakfast was good.
1 nacht verbleven in april 2024
Reactie van Joe.O op 2 mei 2024
Shamara,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and use it as a coaching tool and correct the issues you encountered. Please accept my apologies. Joe.O - General Manager

6/10 – Redelijk

Suzette

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
The night clerk last night was very rude .. I had to set him straight and then he wants to be nice .. like no one wants an attitude when checking in or for any matter
1 nacht verbleven in april 2024
Reactie van Joe.O op 1 mei 2024
Suzette,I'm sorry that your stay wasn't what we hoped it would be. I will share this with my team and use it as a coaching tool. Please accept my apologies.Joe.O - General Manager

10/10 – Uitstekend

Casandra

1 nacht verbleven in april 2024
Reactie van Joe.O op 21 mei 2024
Casandra,Thank you for the 5-Star rating of your recent stay with us. We thank you and appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Richard, Staley

Everything I wanted was present
2 nachten verbleven in april 2024
Reactie van Joe.O op 30 apr 2024
Richard,Thak you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Kendra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The area was perfect for my trip
1 nacht verbleven in april 2024
Reactie van Joe.O op 29 apr 2024
Kendra,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we thank you for your business.Sincerely,Joe.O - General Manager

2/10 – Ontzettend slecht

Paul

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
DO NOT STAY HERE !! It is NOT SAFE. HOTEL has become a welfare residence. We booked a 4 night stay and barely slept. Upon arrival the smoke detectors were blasting, someone burned their clothes in the dryer. Both elevators were out of service, last 2x times we stayed the left elevator was also out of service. Guess they refuse to repair it. The room was below basic, with a door that didn't lock correctly, a window that also stayed apart, and a shower curtain that would roll down because the bar was bent. We asked for another room, but was told they were full and the only other room was on top floor. We checked out the next day and relocated to the SpringHill suites down the road.
4 nachten verbleven in april 2024
Reactie van Joe.O op 28 apr 2024
Paul,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with my team and make the necessary changes that you had mentioned in your review. Please accept my apologies.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Diane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Joe.O op 28 apr 2024
Diane,Thak you for the 5-Star rating of your recent stay with is. We are thrilled that you enjoyed you enjoyed your stay with us, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Rod

Positief: Netheid
2 nachten verbleven in april 2024
Reactie van Joe.O op 28 apr 2024
Rod,Thank you for 5-Star Rating of your recent stay with us. We are delighted that you enjoyed your stay with us and we truly appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay was upgraded to suite
2 nachten verbleven in maart 2024
Reactie van Joe.O op 25 apr 2024
Matthew,Thank you for the 5-Star review of your recent stay with us. We are delighted that you enjoyed your stay and we appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Goed

Karen J

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Given two keys..One never work! Ice machines on floors do not work! If I didnt mind the smell of marijuana it could have been a problem!!!!!
3 nachten verbleven in februari 2024
Reactie van Joe.O op 25 apr 2024
Karen,Thank you for the rating and feedback of your recent stay with us. I will share your feedback with my team and use it as a coaching tool, we thank you for your business.Sincerely,Joe.O - General Manager

8/10 – Goed

Karen J

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
You are given two keys..One of them never work! Ice machines on each floor does not work! If I didnt mind the smell of marijuana it could have been a problem!
2 nachten verbleven in april 2024
Reactie van Joe.O op 25 apr 2024
Karen,Thank you for the rating and feedback of your recent stay with us. I will share your feedback with my team and use it as coaching tool. We thank you for your business.Sincerely,Joe.O - General Manager

4/10 – Matig

Jessica

Positief: Netheid
.
1 nacht verbleven in april 2024
Reactie van Joe.O op 24 apr 2024
Jessica,I'm sorry that your stay wasn't what we hoped it would be. If there was anything we could have done to make your stay more enjoyable, please let us know. Once again, please accept my apologies.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Marty

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All good except for pillows, much to hard
1 nacht verbleven in april 2024
Reactie van Joe.O op 23 apr 2024
Marty,Thank you for the 5-Star rating of your recent stay us. We are delighted that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

4/10 – Matig

RONNY

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Elevators not working and for some reason they cannot get anyone to come in for 4 days or so. That’s ridiculous. When you have knee issues and you need to have a working elevator in your hotel I don’t think is too much to ask.
1 nacht verbleven in april 2024
Reactie van Joe.O op 22 apr 2024
Ronny,I am so sorry that you had an issue with our elevators. Both of our elevators went down at the same time and required parts to be issued. Please accept my deep apologies.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Escorioni

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, voorzieningen
.
1 nacht verbleven in april 2024
Reactie van Joe.O op 17 apr 2024
Escorioni,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us and we appreciate your business.Sincerely,Joe.O - General Manager

2/10 – Ontzettend slecht

Sandra

Negatief: Netheid
1 nacht verbleven in april 2024
Reactie van Joe.O op 18 apr 2024
Sandra,I'm sorry that your stay wasn't what we hoped it would be. I will share you rating with my team and use it as a coaching tool. Please accept my apologies.Sincerely,Joe.O - General Manager

8/10 – Goed

Carolina

2 nachten verbleven in april 2024
Reactie van Joe.O op 7 mei 2024
Carolina,Thank you for the rating of your recent stay with us. If there was anything we could have done to make your stay better, please let us know.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Jorge

1 nacht verbleven in april 2024
Reactie van Joe.O op 7 mei 2024
Jorge,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Goed

Tiffany

Positief: Netheid
Negatief: Personeel en service
There was out of order elevators there. Also, not enough vending machines on each floor.
1 nacht verbleven in april 2024
Reactie van Joe.O op 17 apr 2024
Tiffany,Thank you for the rating of your recent stay with us. We have fixed one elevator, and the second elevator is due back in service in the next week. My apologies for the issue you encountered with the elevators.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Melvin

1 nacht verbleven in april 2024
Reactie van Joe.O op 17 apr 2024
Melvin,Thank you for the 5-Star rating of your recent stay with us. We thank you and truly appreciate your business.Sincerely,Joe.O - General Manager

6/10 – Redelijk

Sandra

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Joe.O op 17 apr 2024
Sandra,Thank you for the rating of your recent stay with us. If there was anything we could have done to make your stay more enjoyable, please call the hotel directly and ask for the General Manager.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Brian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Joe.O op 17 apr 2024
Brian,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Kaye

1 nacht verbleven in april 2024
Reactie van Joe.O op 4 mei 2024
Kaye,Thank you for the 5-Star review of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Goed

Rich

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Our room was next to the elevator 👎
1 nacht verbleven in april 2024
Reactie van Joe.O op 15 apr 2024
Rich,Thank you for the rating of your recent stay with us. We are delighted that you enjoyed your stay with us. In the future, please let the front desk know you want to be away from the elevator during the check in process. We thank for your business.Sincerely,Joe.O - General Manager

8/10 – Goed

Christ-Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Joe.O op 12 apr 2024
Christ-Ann,Thank you for the rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Kathleen

1 nacht verbleven in april 2024
Reactie van Joe.O op 30 apr 2024
Kathleen,Thank you for the 5-Star rating of your recent stay with us. We are delighted that you enjoyed your stay, and we appreciate your business.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Fallon

Zakenreiziger, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great weekend stay. Clean, complimentary breakfast & friendly staff. Close to the mall, stores & restaurants. Highly recommend
1 nacht verbleven in april 2024
Reactie van Joe.O op 8 apr 2024
Fallon,Thank you for the 5-Star rating and feedback of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Goed

Alice

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
c'était propre et tranquille
2 nachten verbleven in maart 2024
Reactie van Joe.O op 8 apr 2024
Alice,Thank you for the rating and feedback of your recent stay. We are happy that you enjoyed your stay, and we truly appreciate your business.Sincerely,Joe.O - General Manager

4/10 – Matig

malathi

Reisde met familie
The toilet flush was not working
1 nacht verbleven in april 2024
Reactie van Joe.O op 6 apr 2024
Malathi,I'm sorry that your stay wasn't what we hoped it would be. I will share your feedback with the team and address the issue you experienced. Please accept my apologies.Sincerely,Joe.O - General Manager

10/10 – Uitstekend

Manoj

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Cleanliness, comfortable, affordable.
1 nacht verbleven in april 2024
Reactie van Joe.O op 4 apr 2024
Manoj,Thank you for the rating of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

8/10 – Goed

ritesh

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Break Fast food Average. Hotel is safe and clean but still bathroom need more clean overall hotel is best for soletraveler
1 nacht verbleven in maart 2024
Reactie van Joe.O op 1 apr 2024
Ritesh,Thank you for the rating and feedback of your recent stay with us. We are delighted that you enjoyed your stay with us, and we truly appreciate your business.Sincerely,Joe.O - General Manager

4/10 – Matig

Guy

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The front desk staff was not friendly. The continental breakfast was too limited. Housekeeping was fair. The heater part was coming apart
2 nachten verbleven in maart 2024
Reactie van Joe.O op 1 apr 2024
Guy,Thank you for the feedback of your recent stay with us. I will share your feedback with my team and use it as a coaching tool. We thank you for your business.Sincerely,Joe.O - General Manager