Rating Details:
The property manager was very unhelpful.
The vacation rental was very dirty.
I was more than happy with the location.
I was very dissatisfied with the condition of the vacation rental.
Overall, I do not recommend this vacation rental.
Reviewer Comments:
Stayed at Serenity lodge, beautiful location but house unkempt. Check in process delayed about 2.5hours unable to get house code sent. Finally got response from management office. The house needs to be cleaned all light fixtures dusty, grease/ grime on top of microwave and refrigerator. All the decorations sitting throughout house very dusty, artificial plants look like they are growing hair from all the accumulated dust. Furniture is very worn , seating in great room and beds uncomfortable and squeaky. The porches need to be pressure washed, a lot of dust and spider webs. All bedding is old and discolored. House not well stocked, two towels for each bathroom, no extras. Linen closet is bare. Shower curtains in bathrooms with mildew, need replacements. Again the location is beautiful, but I definitely would not rent this one again. We were visiting as a family and rented this house, one of many rented by our family on this resort. Very disappointed, no common areas to gather, no community pool or outdoor park, for this to be called a resort. Not!