Geheel huisje

Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room

Fotogalerie voor Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room

Een smart-tv, een open haard en videogames
Interieur
Zwembad
Terrein van de accommodatie
Exterieur

Beoordelingen

9,4 op 10 –
Uitzonderlijk

Geheel huisje

13 slaapkamers11 badkamersMax. aantal: 68605 m²

Populaire voorzieningen

  • Zwembad
  • Bubbelbad
  • Keuken
  • Wasmachine
  • Droger
  • Gratis wifi

Voeg datums toe voor prijzen

Over deze accommodatie

Een plek voor jezelf

Je hebt het gehele huisje helemaal voor jezelf en deelt het alleen met je reisgezelschap.

Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room

Top Reasons to Book This Cabin:
*Accommodates up to 68 guests
*Community Indoor Pool and Pavilion onsite
*Outdoor Hot Tub
*Cozy King Suites with Futon in every room
*Theater Room and Game Room
*Centrally located in downtown Gatlinburg
*Professionally Managed, 24/7 Service

Welcome to The Big Poplar Retreat – a Gatlinburg getaway where luxury and sophistication meets rustic charm. As you enter the great room, you are greeted by the warmth of the stone fireplace, the scent of cedar plank walls, and the sight of the high vaulted ceiling that adds a sense of grandeur to the space. The comfortable leather seating allows for you to sit back, relax and unwind. As you step into the gourmet kitchen your inner chef come alive as you prepare delicious dishes on the locally sourced log dining tables where there's plenty of seating for your large group.

Whether you're visiting for a work retreat or family reunion, this cabin has something for everyone - a game room, theater room, five comfortable sofas, four dining tables, a convenient island located in the heart of the kitchen, outdoor hot tub, and an indoor community pool to enjoy any time of the year!

As you venture outside, the expansive deck awaits with its numerous rocking chairs and outdoor dining area, where you can indulge in breathtaking views while enjoying your meals. A kitchenette, complete with a full-size fridge, microwave, and sink, is located near the game and theater room for your convenience. With all the luxury and amenities available at The Big Poplar Retreat, your family getaway is sure to be one that will be cherished for years to come.

*This property is not available to adults under the age of 25. No exceptions.*

Parking Notes:
The Big Poplar Retreat requires parking passes. This unit has 8 parking spaces, there will be 8 parking passes in your unit when guests arrive. The parking space #7 will be listed on the parking pass. No additional parking spots will be available and towing is enforced. Please use only the 8 spaces marked with #7.

No RV's or Trailers.

*This Property is Not Pet Friendly*

The Big Poplar Retreat is located in Cherokee Orchard - a new cabin community located in downtown Gatlinburg with cabins ranging from 8-20 bedrooms. These luxury homes are ready to host your large party, resting in easy walking distance from each other in this community of eight cabins. Family gatherings, church groups, conventions and corporate retreats are all welcome. Large communal spaces, open floorplans and large kitchens are ready to welcome your group while the private bedrooms offer a peaceful retreat away from the noise and action in the living areas. Private theater rooms stand ready for business presentations or an evening at the movies. Make room in your schedule for a picnic at the community pavilion and an afternoon at the pool while you're here.

Bedroom Setup:
Main Level: TV's in each room
2 King suites (1 tub/shower combo and 1 handicap roll in shower), 1 futon in handicap friendly bedroom, 1/2 bath in the hall
Lower Level: TV's in each room
4 King suites (each with a futon and a tub shower combo)
Upper Level: TV's in each room
4 King suites (each with a futon and a tub shower combo)
Futon in the open Loft area
Bunk Room #1: 2 Queen/Queen
Bunk Room #2: 2 Queen/Queen/Queen with an attached bath
Bunk Room #3: 1 Twin/Queen and 1 Queen/Queen
Hall Bath

Area Attractions:
The Great Smoky Mountain National Park is the perfect setting for all of your group activities. The towns of Pigeon Forge and Gatlinburg offer plenty of attractions, museums and restaurants to accommodate all ages. There are plenty of outdoor adventures and kid-friendly activities. Start with a zipline canopy tour, an alpine coaster, or simply take in the breathtaking mountain views in the state parks and national forests. And don't leave without visiting Cades Cove—it's a must-see. Whether you're looking for entertainment, nightlife or delicious food, you'll find something for everyone with the gorgeous backdrop of The Great Smoky Mountains on your trip to Gatlinburg!

Accommodatie-voorzieningen

Zwembad/spa

  • Bubbelbad
  • Gemeenschappelijk zwembad

Internet

  • Beschikbaar in de boshut: gratis wifi

Parkeren en vervoer

  • Parkeerplekken ter plaatse

Keuken

  • Afwasmachine
  • Broodrooster
  • Keukeneiland
  • Kitchenette
  • Koelkast
  • Koffiezetapparaat/waterkoker
  • Kookgerei, borden en bestek
  • Kookplaat
  • Magnetron
  • Oven

Eetopties

  • Eettafel

Slaapkamers

  • 13 slaapkamers
  • Beddengoed inbegrepen
  • Slaapbank

Badkamer

  • 11 badkamers
  • Handdoeken inbegrepen

Woonruimtes

  • Eettafel
  • Open haard
  • Woonkamer

Entertainment

  • Smart-tv
  • Videogames

Buiten

  • Balkon
  • Barbecue

Wasvoorzieningen

  • Wasmachine
  • Wasserette

Comfort

  • Airconditioning
  • Verwarming

Huisdieren

  • Geen huisdieren toegestaan

Toegankelijkheidsvoorzieningen

  • Rookvrije accommodatie

Diensten en faciliteiten

  • Strijkijzer/strijkplank

Uitgelichte locatiekenmerken

  • Dicht bij een outletcentrum
  • In de bergen
  • In een dorp

Dingen om te doen

  • Biljart/pooltafel
  • Spelletjesruimte
  • Waterpark
  • Pretpark in de buurt
  • Rondleidingen bij wijnmakerijen in de buurt

Veiligheidsvoorzieningen

  • Geen koolmonoxidemelder vermeld (De eigenaar heeft niet aangegeven of er een koolmonoxidemelder aanwezig is in de accommodatie. Breng eventueel zelf een draagbare melder mee.)
  • Geen rookmelder vermeld (de eigenaar heeft niet aangegeven of er een rookmelder aanwezig is in de accommodatie)

Algemeen

  • Unitgrootte: 605 vierkante meter

Vergelijkbare accommodaties

Beleid

Inchecken

Inchecken vanaf 16.00 uur
Minimale leeftijd om in te checken: 25

Uitchecken

Uitchecken voor 10.00 uur

Speciale incheckinstructies

Je ontvangt een e-mail van de eigenaar met instructies voor het in- en uitchecken
De informatie die de accommodatie verstrekt, is mogelijk vertaald met automatische vertaaltools

Uitcheckinstructies

De eigenaar vraagt je het volgende te doen voordat je uitcheckt:
De vaatwasser inruimen en opzetten
Gebruikte handdoeken verzamelen
Persoonlijke voorwerpen verwijderen, restjes eten en drinken weggooiene n het vuilnis wegbrengen
De lichten uitdoen en de deuren op slot doen
Als je deze instructies niet volgt, kan dit leiden tot een negatieve beoordeling door de eigenaar.

Huisregels

Pets are not allowed. The minimum age limit for this unit is 25 No Parties Are Allowed.

Huisdieren

Geen huisdieren toegestaan

Kinderen en extra bedden

Kinderen zijn van harte welkom.

Evenementen

Geen evenementen toegestaan

Roken

Roken is niet toegestaan

Belangrijke informatie

Algemene info

Deze accommodatie wordt beheerd door een professionele eigenaar die handelt vanuit zijn/haar vakgebied, bedrijf of beroep.
Afhankelijk van het accommodatiebeleid kan voor extra personen een toeslag in rekening worden gebracht.
Bij het inchecken dien je mogelijk een erkend identiteitsbewijs met foto en een creditcard, pinpas of borgsom in contanten te verstrekken voor incidentele kosten.
Speciale verzoeken worden onder voorbehoud van beschikbaarheid bij het inchecken ingewilligd. Hiervoor kunnen extra kosten in rekening worden gebracht. Speciale verzoeken kunnen niet worden gegarandeerd.
Feesten of groepsevenementen ter plaatse zijn ten strengste verboden.
De eigenaar heeft niet aangegeven of er een koolmonoxidemelder aanwezig is in de accommodatie. Breng eventueel zelf een draagbare melder mee.
De eigenaar heeft niet aangegeven of er een rookmelder aanwezig is in de accommodatie.
Onze partner, Vrbo, beheert deze accommodatie. Je ontvangt een e-mail van Vrbo met een link naar een Vrbo-account, waarmee je je boeking kunt aanpassen of annuleren.
Als je je boeking annuleert, ben je onderhevig aan het annuleringsbeleid van de eigenaar. In overeenstemming met de EU-regelgeving over consumentenrechten, vallen boekingsservices voor accommodaties niet onder het herroepingsrecht.

Over deze buurt

Je kunt dit huisje in de buurt van pretparken vinden in de bergen in Gatlinburg. Het natuurschoon van de omgeving kun je bij Great Smoky Mountains National Park en Little Pigeon River bewonderen, terwijl je voor populaire attracties bij Ripley's Aquarium of the Smokies en Anakeesta terecht kunt. Gatlinburg SkyPark en Wild Bear Falls Indoor Water Park mag je zeker niet overslaan. Maak van de gelegenheid gebruik om de activiteiten in de omgeving te ontdekken, zoals wijntours. Bekijk onze reisgids voor Gatlinburg
Meer vakantiehuisjes in Gatlinburg
Kaart
Gatlinburg, TN

In de buurt

  • Gatlinburg Convention Center
    Gatlinburg Convention Center
    8 min. lopen - 0.7 km
  • Gatlinburg Space Needle
    Gatlinburg Space Needle
    9 min. lopen - 0.8 km
  • Gatlinburg SkyPark
    Gatlinburg SkyPark
    11 min. lopen - 1.0 km
  • Anakeesta
    Anakeesta
    15 min. lopen - 1.3 km
  • Ripley's Aquarium of the Smokies
    Ripley's Aquarium of the Smokies
    15 min. lopen - 1.3 km

Lokaal vervoer

  • Alcoa - Luchthaven Knoxville (TYS) - 70 min. rijden

Restaurants

  • Puckers Sports Bar
    12 min. lopen
  • Loco Burro Fresh Mex Cantina
    13 min. lopen
  • Smith & Son Corner Kitchen
    12 min. lopen
  • Pancake Pantry
    12 min. lopen
  • Subway
    11 min. lopen

Veelgestelde vragen

Is Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room voorzien van een zwembad?

Ja, deze accommodatie heeft een zwembad.

Zijn huisdieren welkom bij Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?

Nee, huisdieren zijn bij deze accommodatie niet toegestaan.

Wat kost het om bij Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room te parkeren?

Je kunt ter plaatse parkeren bij de accommodatie.

Hoe laat kan ik inchecken bij Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?

Je kunt vanaf 16.00 uur inchecken.

Tot hoe laat kan ik bij Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room uitchecken?

Je dient uiterlijk om 10.00 uur uit te checken.

Waar ligt Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room?

Dit huisje ligt in de bergen, binnen 15 minuten lopen van Verkeerslicht 6, Ripley's Aquarium of the Smokies en Anakeesta. Ook Gatlinburg SkyPark en Gatlinburg Convention Center liggen binnen 15 minuten lopen.

Beoordelingen over Walk to Town Gatlinburg-Sleeps 60! Hot Tub, Pool Access, Game & Theater Room

Beoordelingen

Uitzonderlijk

Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.
Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 48 van 66 beoordelingen
Gastenscore: 8 - Goed. 12 van 66 beoordelingen
Gastenscore: 6 - Redelijk. 6 van 66 beoordelingen
Gastenscore: 4 - Matig. 0 van 66 beoordelingen
Gastenscore: 2 - Ontzettend slecht. 0 van 66 beoordelingen

9,6

Netheid

9,8

Locatie

Beoordelingen

Geverifieerd

10/10 – Voortreffelijk

Amanda W.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
The cabin was very clean. This stay was with the Class of 1982 for our class outing. We really enjoyed ourselves and we do plan on planning another stay.
3 nachten verbleven in oktober 2025
Geverifieerd

10/10 – Voortreffelijk

David T.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
Amazing host and place. Hope to stay again in the future and highly recommend
5 nachten verbleven in juli 2025
Geverifieerd

10/10 – Voortreffelijk

Andre J.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Staff Retreat

We had a great time, the house was super comfortable and very close to Gatlinburg. A very quiet neighborhood and easy access to everything.
4 nachten verbleven in maart 2025
Geverifieerd

8/10 – Goed

Aaron K.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie
The size of this location was great. Bears wondered by almost daily which was really cool. Several of the appliances had issues, the dishwasher and stove both had issues. We would stay here again for the size and location.
3 nachten verbleven in juli 2025
Geverifieerd

10/10 – Voortreffelijk

Enoch B.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Great location and excellent house layout

This property worked perfectly for our needs. It will likely be our first consideration when we return to Gatlinburg in the future.
3 nachten verbleven in april 2025
Geverifieerd

10/10 – Voortreffelijk

Maryssa T.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

10/10

Amazing spacious well stock great location
3 nachten verbleven in maart 2023
Geverifieerd

10/10 – Voortreffelijk

Karen T.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Family Trip

We absolutely loved our stay. We were close to town. Some of our group walked to the attractions, food and activities. The lodging was spacious with plenty of space for everyone to spread out. The kitchen was fully equipped
3 nachten verbleven in december 2024
Geverifieerd

10/10 – Voortreffelijk

Loretta M.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Our family vacation

Very neat would go back
4 nachten verbleven in juli 2022
Geverifieerd

10/10 – Voortreffelijk

john f.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Will return

Very convenient. Had all the necessary items you would need for a 4 day stay. Lots of room for the 30 people that stayed there. Games and theater room were perfect.
4 nachten verbleven in november 2024
Van een partnersite

10/10 – Voortreffelijk

Rostislav T.

Great cabin

Great layout of rooms to fit many families with privacy for everyone, while keeping the common area well open and Grey for fellowship.
Geverifieerd

10/10 – Voortreffelijk

Chris P.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Great place for large groups

Great loaction close to everything in Gatlinburg. Cabin was really nice and had everything we needed for our stay. We would definitely stay again. We even got to see a bear stroll through the parking lot! That was pretty cool.
3 nachten verbleven in juni 2024
Geverifieerd

10/10 – Voortreffelijk

Nancy S.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

2025 Tenn Family Vacation

The house was impressive. Spotless. It was in the perfect location close to all the attractions. Last visit we stayed in a high mountain house, we were to scared to go up and down mountain and were not able to enjoy attractions. This home was walkable distance to the main strip. Every day we were able to go enjoy a different attraction. Enough space for a large group of people. Looking forward to next year.
6 nachten verbleven in maart 2025
Geverifieerd

10/10 – Voortreffelijk

Toby W.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Basketball weekend

We couldn't be happier with our stay for the weekend. Everything was on point from start to finish. Very easy as well. Thank you for a great stay. We will def be back
4 nachten verbleven in februari 2024
Geverifieerd

10/10 – Voortreffelijk

Terry M.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Blown away!

This place exceeded my expectations! I have been to this area 4 times in the past few years. None of the other residences come close. Def worth the price!
2 nachten verbleven in mei 2023
Geverifieerd

10/10 – Voortreffelijk

JImmy M.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

More than a place to sleep.

This property was the perfect location for an annual office retreat. The accommodations were more than enough for our visit to Gatlinburg. Located within a short walk to downtown with a shorter walk to a trolley stop. This was very convenient for taking in restaurants and shopping without the hassle of attempting to park on the main strip. The house is beautiful with cabin themed decor throughout.
2 nachten verbleven in oktober 2022
Geverifieerd

10/10 – Voortreffelijk

Shamus S.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Great house for a large group or family!

This place was great. Even better than expected. It was super clean and check-in was easy for everyone. Plenty of parking. The house itself is in a great spot- walkable to the center of Gatlinburg but you also have some great forest/mountain views from the front and back of the house. Great place and we hope to go back to this house or one of the others in the complex.
3 nachten verbleven in oktober 2022
Geverifieerd

10/10 – Voortreffelijk

Barbara B.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Vacation for Community Residence of LCDSNB

We had a wonderful time. The home was beautiful and everything worked well, no issues except a few visits from the bears, but they continued on to where they were going. It was refreshing watching them. The neighborhood was exceptional! We will definitely come stay again in the future. KUDOS to the staff when communicating with us!
4 nachten verbleven in augustus 2024
Geverifieerd

8/10 – Goed

Sue F.

Positief: Netheid, communicatie, locatie en accuraatheid advertentie
Negatief: Inchecken

Nice Place

Great place very responsive polite management. Property needed some repairs but management wished to send maintenance. Didn’t want to give up family time to have maintenance repair on our time! Check in was a nightmare as the message system was not working properly. I never got check in info by email or text. Had to call. Great place but bad issues that need addressing!
3 nachten verbleven in juni 2025
Geverifieerd

10/10 – Voortreffelijk

Dorothy S.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Sistare family WINTER vacation

Location was GREAT. We were able to walk to and from the downtown main area of Gatlinburg, even the 4 year old. Watched the fireworks on New Years Eve from our deck with a great view. Large Gathering Room on main level with kitchen/dining area was great for our large group. We had a few minor problems but as soon as we notified the manager the problems were immediately taken care of. We recommend this to large groups and we look forward to going again soon.
5 nachten verbleven in december 2022
Geverifieerd

10/10 – Voortreffelijk

Harold H.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Great time in Gatlinburg

Property was awesome as advertised very clean. Cabin feels much larger than the impression I got from the pictures. Stairs were a bit steep and was a challenge for some of the older members of the family. Minor issues at arrival that didn't impact our trip but host offered to have someone fix. Close to everything in downtown Gatlinburg. The trash bins inside the house and in the community are much smaller than expected. Family of 19 had a great time would definitely rent again.
5 nachten verbleven in september 2022
Van een partnersite

6/10 – Matig

Old Fort Freewill Baptist O.

Great cabin for large groups!

This is a beautiful cabin with a great lay out . The bunk rooms we amazing. The kitchen was stocked well with cooking utensils and pots and pans .It wasn’t but just a short hop to town Incase you needed something. However the floors were very dirty. Walk across the floor with socks or barefoot and your feet are black. There was trash on the landing of the stairs going upstairs to bedrooms . Baseboards were very dusty. When we were ready to take things out of the oven there were no pot holders and only one kitchen towel no dish cloths.There are lots of bear on the property climbing on the decks so be careful going out side . All in all we enjoyed our stay .
Geverifieerd

10/10 – Voortreffelijk

Debbie R.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Great location & perfect for large groups

The Big Poplar Retreat has a lot of room for larger groups to stay and have their own space. Kitchen is fully stocked, more than enough towels and blankets, they supply dish soap, dishwasher tablets, sponges, shampoo, conditioner and soap. Only thing I will note is that it advertises they have "hair dryer" and there is only one in the unit when the unit will sleep over 60 people. We never found the one hairdryer but luckily someone else brought one. Also the kitchenette downstairs is not stocked with anything other than a tea towel, sponge and dish soap. No dishes, cups, glasses or silverware so you would need to bring down from main floor kitchen. Other than that, the place was perfect for our needs. Thanks Vacasa for another great stay! We have stayed in this area for 3 years in a row and not sure we will go anywhere else.
2 nachten verbleven in april 2023
Geverifieerd

10/10 – Voortreffelijk

Heidi W.

Positief: Netheid, inchecken, communicatie, locatie en accuraatheid advertentie

Super Comfortable and Incredible for Large Groups!

We had a group of 18 stay at the house with several small children (think nap-time is still essential) so we had more rooms than we needed, but it was perfect. There was enough space for 18 of us to comfortably hang out in the open-concept kitchen/living room without feeling stressed out. Having that many bathrooms, the little movie theater seating, and the fantastic bunkbeds made this for an absolutely terrific stay. I booked it for my mom's birthday and the hosts even sent a small card and a bear for her to congratulate her. I highly recommend this place and would love to stay again. We saw bears every day of the stay (including one who nonchalantly walked through the backyard), which was exciting and fun! The floors needed a bit better vacuuming, but that's really the only criticism I have for it. It is spacious, comfortable, overall very clean, and made you feel like home immediately (although I cannot comfortably fit 18 into my home). For anyone with a big group (and small children) this is a fantastic decision. Additionally, you can walk to downtown Gatlinburg, it's about half a mile to walk, so you dont even need to pay for parking or worry about traffic. Thank you for letting us stay here!
3 nachten verbleven in juli 2024
Van een partnersite

8/10 – Goed

Nihar G.

Beautiful home, with some flaws

It’s a great home with a fantastic layout and ideal for large parties. It looks as advertised. The kids loved the bunk beds, the video games, and the movie room. We all loved the living room and backyard deck for the families to hang out. We saw a bear cub walk between cabins to the backyard on our first night! However, it is not without some small flaws, which you don’t expect at these price points. The row of cabins are packed a bit tight and we had a very loud group neighboring us drinking and yelling (not exaggerating) until 2:30am. It was impossible for the 2 or 3 rooms facing that house to get any sleep until the neighbors went to bed late. I recognize this might be our own 1-off experience, but it really did impact our stay. The room walls also don’t provide a great barrier to sound so you can hear more than you should be able to. The floors are very dirty. I noticed others complain about this in previous reviews but hoped those were 1-off scenarios. They weren’t. Our feet were black on the bottom after the first night. We wore sandals thereafter. We ran out of paper towels on day 4 of 5 (we had almost 30 people eating daily at the house). We were told they don’t provide additional supplies. I find that to be very disappointing, again given how much we are paying. Lastly, 2 coffee machines in the property, neither worked. To their credit, someone quickly came out with a paper clip to fix both of them (some small component needed to be cleaned out - guess it was a known problem). Another annoyance on our first morning there which forced a Starbucks run. Little things for the most part, but you expect flawlessness when paying 5 figures.
4 nachten verbleven in juli 2022
Geverifieerd

6/10 – Matig

Geverifieerde reiziger

Positief: Netheid, inchecken en accuraatheid advertentie
Negatief: Communicatie

A bit of a mixed bag +/-

First off--the pros: the house itself is really beautiful. Large, well thought-out amenities and common spaces. Nicely decorated and well stocked (dishes, linens, cooking supplies). The house and its configuration worked very well with our large family reunion. Plenty of space for all. The cons: some TVs in rooms did not work, flooring on main floor was really dirty (not visibly but our feet were filthy from day 1--it seemed like it needed a good mopping), no broom for clean-ups. These are fairly minor--part of working out the kinks of a new property I imagine. What was not a minor hiccup was a persistent issue with the trash. Either or previous guest or a bear (likely the latter) left a bag of trash over the embankment right off the lower deck. This proved problematic for a couple reasons. First, this house is situated in bear country--the creatures don't need any additional enticement. Beginning with our first morning there we saw a bear foraging through the trash, scale the support poles and walk around the lower deck of the house, and approach the front door of the house on two occasions. And there were people nearby everytime. We completely understand--the bears were here first. But leaving that bag of trash out there was like bear baiting. I called and spoke with maintenance 6 times the second day we were there, and while seemingly sympathetic--there was no remedy. For our entire stay--the trash remained. I was told by the property management company that they tried to send someone out to clean up the trash and he slipped on the wet embankment and could not finish the job. Perhaps they did, and we were not unsympathetic to his challenge. However, for 5 full days, the trash lay strewn about the property--feet from the house. I am not sure why the maintenance team did not attempt an additional solution to this problem. Several phone calls and 5 days--particularly at this price point--is entirely unacceptable. Even if the bears were a non-issue, no guests at this upscale property should have to stare at trash for the entirety of their stay. The house was lovely and we enjoyed our time. Yet, we were left quite disappointed by the management of this property. Our extended family takes a vacation together like this regularly in different locations and we have never encountered an issue like this. No attempt at remediation or restitution was offered. Disappointing.
4 nachten verbleven in juli 2019