Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 243 van 442 beoordelingen" "
10 - Uitstekend
243
Gastenscore: 8 - Goed. 140 van 442 beoordelingen" "
8 - Goed
140
Gastenscore: 6 - Redelijk. 35 van 442 beoordelingen" "
6 - Redelijk
35
Gastenscore: 4 - Matig. 13 van 442 beoordelingen" "
4 - Matig
13
Gastenscore: 2 - Ontzettend slecht. 11 van 442 beoordelingen" "
2 - Ontzettend slecht
11
9,2/10
Netheid
9,2/10
Personeel en service
8,4/10
Voorzieningen
8,8/10
Staat van de accommodatie en faciliteiten
9,0/10
Milieuvriendelijkheid
Beoordelingen
2/10 – Ontzettend slecht
charles
Zakenreiziger, Reisde met familie en kleine kinderen
8 mei 2024
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Filthy. Smells bad room had ceiling peeling and poop 💩 on ceiling. There was no gym but it said there was one. Breakfast was a joke.
charles
2 nachten verbleven in mei 2024
Reactie van -Zac Assistant General Manager op 11 mei 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay during your trip. We are sorry if the room conditions were not satisfactory during your stay. We do have a fitness center located on the first floor near the pool room. We do apologize if you found the breakfast selection to be subpar. We hope to see you again.
4/10 – Matig
Sharon
Reisde met familie
6 mei 2024
Beds terrible. Sheets so thin almost non-existent. NO SLEEP
Sharon
2 nachten verbleven in mei 2024
Reactie van -Zac Assistant General Manager op 7 mei 2024
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Geneva- West Chicago. On behalf of our entire team, I would like to apologize for failing to exceed your expectations with your stay during your trip. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. We hope for an opportunity to properly host you in the future.
8/10 – Goed
Tami
Zakenreiziger
30 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The property was clean, roomy, and affordable. Breakfast is included in the price. As is often the case, housekeeping only comes every other day. I was in a handicapped accessible room, despite not being handicapped. I like how these rooms are available.
Tami
3 nachten verbleven in april 2024
Reactie van -Zac Assistant General Manager op 1 mei 2024
We're so glad to hear you had a wonderful stay here during your trip! Here at Comfort Inn & Suites Geneva we strive to provide the highest level of guest service as possible and appreciate when it goes noticed. Should you have any additional feedback please free to reach out to the hotel.We hope to see you again soon.
10/10 – Uitstekend
Madison, Bourbonnais
Reisde met partner
21 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Large room with high ceiling, decent breakfast, and friendly staff
Madison
1 nacht verbleven in april 2024
Reactie van -Zac Assistant General Manager op 23 apr 2024
We're so glad to hear you had a wonderful stay here during your trip! Here at Comfort Inn & Suites Geneva we strive to provide the highest level of guest service as possible and appreciate when it goes noticed. Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Tran
8 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Tran
1 nacht verbleven in april 2024
Reactie van -Zac Assistant General Manager op 15 apr 2024
We're so glad to hear you had a wonderful stay here during your trip! Here at Comfort Inn & Suites Geneva we strive to provide the highest level of guest service as possible and appreciate when it goes noticed. Should you have any additional feedback please free to reach out to the hotel.
8/10 – Goed
Mary
Reisde met partner
7 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The sign for the motel should be elevated so it can be seen from all directions. There’s a tall restaurant right on the corner which blocks the motel.
Also the breakfast was awesome but the chairs are too big for the tables. It’s difficult to maneuver from the counter to the tables.
Mary
2 nachten verbleven in april 2024
Reactie van -Zac Assistant General Manager op 8 apr 2024
We're so glad to hear you had a wonderful stay here during your trip! Management will be taking your feedback regarding our outdoor sign and placement for the most optimal viewpoint. We are also sorry if the café seemed crowded during your meal time, we will be looking into ways to make it more spacious for all guests. Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Darnesha
Reisde met familie en kleine kinderen
26 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not only was the room more than expected with the beautiful decor but the staff was awesome. Everyone was so polite and had a smile. They weren’t bothered when asked questions and were very helpful. Family friendliness is a must as I have four children and they were so nice to them. Our stay was a 10/10.
Darnesha
2 nachten verbleven in maart 2024
Reactie van -Zac Assistant General Manager op 27 mrt 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Fred
26 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay
Fred
1 nacht verbleven in maart 2024
Reactie van -Zac Assistant General Manager op 27 mrt 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Lawrence
24 mrt 2024
Positief: Staat van de accommodatie en faciliteiten
This location is very convenient, friendly staff and the rooms are very clean and comfortable.
Lawrence
2 nachten verbleven in maart 2024
Reactie van -Zac Assistant General Manager op 27 mrt 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
8/10 – Goed
lisa
Reisde met familie
18 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall very nice.
lisa
1 nacht verbleven in maart 2024
Reactie van -Zac Assistant General Manager op 19 mrt 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
4/10 – Matig
Zachary
12 mrt 2024
Not good
Smelled horrible
Zachary
2 nachten verbleven in maart 2024
Reactie van -Zac Assistant General Manager op 14 mrt 2024
We're sorry to hear your time with us was not satisfactory. Our housekeeping staff does a wonderful job with the upkeep of the hotel. We do appreciate the feedback and will be investigating to determine if we can discover the odor mentioned. Should you have any additional feedback please feel free to reach out to the hotel.
10/10 – Uitstekend
Wallace
Reisde met partner
11 mrt 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel was recently remodeled and the room and bed were excellent quality and comfortable. Customer service was friendly and check-in was seamless.
Wallace
1 nacht verbleven in februari 2024
Reactie van -Zac Assistant General Manager op 11 mrt 2024
We're so glad to hear you had a wonderful stay here during your trip! Thank you for taking the time to complete this wonderful review. Our staff is trained to provide the highest level of guest service to everyone who stays with us. Should you have any additional feedback please free to reach out to the hotel.
8/10 – Goed
Kyle
2 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall it was a very nice stay. Only suggestion would be to keep the door to the laundry area closed. I was across the hall and there were times that it got noise with staff talking and laughing loudly. Sometimes as early as 6am. But besides that, it was nice and clean.
Kyle
5 nachten verbleven in februari 2024
Reactie van -Zac Assistant General Manager op 2 mrt 2024
We're so glad to hear you had a wonderful stay here during your trip! We are sorry if there was a disturbance during your stay due to our staff and how they were performing. Management will be looking into ways to correct this matter. Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Ruben
28 feb 2024
Clean n good service
Ruben
1 nacht verbleven in februari 2024
Reactie van -Zac Assistant General Manager op 1 mrt 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Savanah
19 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Savanah
2 nachten verbleven in februari 2024
Reactie van -Zac Assistant General Manager op 21 feb 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Miguel
15 feb 2024
Miguel
1 nacht verbleven in februari 2024
Reactie van -Zac Assistant General Manager op 23 mrt 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
valentin
12 feb 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
valentin
1 nacht verbleven in februari 2024
Reactie van -Zac Assistant General Manager op 13 feb 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Rafael
Reisde met familie en kleine kinderen
10 feb 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was so clean, a warm pool and a nice room
Rafael
1 nacht verbleven in februari 2024
Reactie van -Zac Assistant General Manager op 12 feb 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Jeremy
6 feb 2024
Positief: Netheid, personeel en service
Jeremy
1 nacht verbleven in februari 2024
Reactie van -Zac Assistant General Manager op 8 feb 2024
Thank you so much for taking the time t complete this survey. We value all guest feedback and are open minded to any suggestions. If you have any additional feedback please feel free to reach out to the hotel.
8/10 – Goed
Brian
Reisde met partner
24 jan 2024
Positief: Netheid, voorzieningen
Overall had a great stay. Was very loud Saturday night until nearly 4 am. Hard to sleep.
Brian
2 nachten verbleven in januari 2024
Reactie van -Zac Assistant General Manager op 24 jan 2024
Thank you for taking the time to complete this online survey. We are so glad to hear you had a wonderful stay. Should you have any additional feedback please feel free to reach out to the hotel.
10/10 – Uitstekend
Walter
23 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geneva
Very Clean and comfy Room. Lots of Space. Sitting area in front and nice TV in room. Microwave/Fridge etc….
Walter
1 nacht verbleven in januari 2024
Reactie van -Zac Assistant General Manager op 24 jan 2024
Thank you for taking the time to complete this online survey. We are so glad to hear you had a wonderful stay. Should you have any additional feedback please feel free to reach out to the hotel.
8/10 – Goed
Jennifer
7 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice and good location
Our stay was nice, although there was no meat at the breakfast —scrambled eggs and biscuits with sausage gravy - just odd?
Breakfast selection was good otherwise. Pool closes at 10p which was early.
Jennifer
1 nacht verbleven in januari 2024
Reactie van -Zac Assistant General Manager op 8 jan 2024
We're so glad to hear you had a wonderful stay here during your trip! We try to offer as many variety options everyday to please our guests. There are different options of eggs and proteins served everyday of the week. Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Darius
6 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Darius
1 nacht verbleven in december 2023
Reactie van -Zac Assistant General Manager op 8 jan 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Caitlin
Reisde met partner
6 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Caitlin
2 nachten verbleven in december 2023
Reactie van -Zac Assistant General Manager op 8 jan 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
donald
3 jan 2024
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lived up to its name.
Fast check in, quiet comfortable room. Good breakfast.
donald
1 nacht verbleven in januari 2024
Reactie van -Zac Assistant General Manager op 8 jan 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Rosa
31 dec 2023
Rosa
1 nacht verbleven in december 2023
Reactie van -Zac Assistant General Manager op 8 jan 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
carol
30 dec 2023
carol
2 nachten verbleven in december 2023
Reactie van -Zac Assistant General Manager op 8 jan 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
8/10 – Goed
Geverifieerde reiziger
Reisde met familie
25 dec 2023
Positief: Netheid, personeel en service en comfort kamer
A quick overnight stay while visiting family. Would stay again.
Geverifieerde reiziger
1 nacht verbleven in december 2023
Reactie van -Zac Assistant General Manager op 8 jan 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Jan
20 dec 2023
Jan
1 nacht verbleven in december 2023
Reactie van -Zac Assistant General Manager op 24 jan 2024
Thank you for taking the time to complete this online survey. We are so glad to hear you had a wonderful stay. Should you have any additional feedback please feel free to reach out to the hotel.
10/10 – Uitstekend
Shawn
17 dec 2023
Shawn
2 nachten verbleven in december 2023
Reactie van -Zac Assistant General Manager op 8 jan 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
8/10 – Goed
Lindsey
Reisde met familie
16 dec 2023
Positief: Voorzieningen
Lindsey
1 nacht verbleven in december 2023
Reactie van -Zac Assistant General Manager op 8 jan 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Qi
12 dec 2023
Qi
1 nacht verbleven in december 2023
Reactie van -Zac Assistant General Manager op 8 jan 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Douglas Lyle
Reisde met partner
6 dec 2023
Very gracious people at the reception desk
Douglas Lyle
1 nacht verbleven in december 2023
Reactie van -Zac Assistant General Manager op 8 jan 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
6/10 – Redelijk
Taylor
4 dec 2023
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The staff was amazing. The bed was awful. The room floor was broken and made insane noises. The shower had no water pressure. But the staff was seriously incredible!
Taylor
1 nacht verbleven in december 2023
Reactie van -Zac Assistant General Manager op 5 dec 2023
We're so glad to her you had a wonderful time here during your trip. We are sorry for the quality of the bed and the water pressure. We will be looking into these issues and get them resolved. We hope t see you again in the future.
10/10 – Uitstekend
Howard Jr., Schaumburg
Reisde met partner
3 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everyone was so nice. The breakfast buffet was excellent and the staff that keep the buffet properly stocked and clean. They are wonderful. Many thanks!
Howard Jr.
2 nachten verbleven in december 2023
Reactie van -Zac Assistant General Manager op 5 dec 2023
We're so glad to her you had a wonderful time here during your trip. Our staff does an incredible job providing the highest level of hospitality we can. We hope t see you again in the future.
2/10 – Ontzettend slecht
Gina
2 dec 2023
Gina
1 nacht verbleven in december 2023
Reactie van -Zac Assistant General Manager op 8 jan 2024
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Wilbert
Reisde met partner
29 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff very friendly clean nice rooms
Wilbert
1 nacht verbleven in november 2023
Reactie van -Zac Assistant General Manager op 30 nov 2023
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Victoria
Zakenreiziger, Reisde met familie
26 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and staff was super polite.
Victoria
1 nacht verbleven in november 2023
Reactie van -Zac Assistant General Manager op 30 nov 2023
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
John
19 nov 2023
John
1 nacht verbleven in november 2023
Reactie van -Zac Assistant General Manager op 20 nov 2023
Thank you for taking the time to complete this survey. we truly appreciate and value all of our guests feedback. Should you have anything additional to add please feel free to reach out to the hotel!
10/10 – Uitstekend
Paul
3 nov 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Paul
1 nacht verbleven in november 2023
Reactie van -Zac Assistant General Manager op 6 nov 2023
We're so glad to hear you had a wonderful stay here during your trip! Should you have any additional feedback please free to reach out to the hotel.
10/10 – Uitstekend
Lorene
Zakenreiziger
31 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lorene
2 nachten verbleven in oktober 2023
Reactie van -Zac Assistant General Manager op 1 nov 2023
Thank you so much for taking the time to submit this review. We value all feedback from our guests. We're so glad to hear you had a wonderful time with us during your stay. Should you have any additional feedback please feel free to reach out to the hotel!
10/10 – Uitstekend
Russell
Reisde met familie
25 okt 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice will come back. Only problem was the missing control for the hot tub in the pool area.
Russell
2 nachten verbleven in oktober 2023
Reactie van -Zac Assistant General Manager op 26 okt 2023
We're so glad to hear you had a wonderful time here during your stay. We do apologize for the control unit for the hot-tub in the pool area. We are currently working on getting a new unit installed to allow control for guests. We hope you can understand and will choose us again for your next stay!
6/10 – Redelijk
Johnnie
Zakenreiziger
24 okt 2023
Positief: Personeel en service
Negatief: Comfort kamer
Noisy room.
Hotel was ok, but I had room 219 next to the elevator on second floor where I experinced a lot of "on and off" noise coming from an electrical motor/compressor or the like from a kind of service room next door.
That room should not be rented.
Johnnie
1 nacht verbleven in oktober 2023
Reactie van -Zac Assistant General Manager op 26 okt 2023
Hello,Thank you for taking the time to complete this online survey. We welcome and value all feedback from our guests. We do apologize if there was a noise issue with the room you were in due to the proximity to the elevator. This is not a common occurrence and will be having maintenance look into this issue to get is resolved. Thank you again.
10/10 – Uitstekend
Geverifieerde reiziger
16 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Geverifieerde reiziger
1 nacht verbleven in oktober 2023
Reactie van -Zac Assistant General Manager op 17 okt 2023
Thank you for taking the time to complete this online survey. We appreciate and value all feedback from our guests. Please consider us again for your next getaway.
8/10 – Goed
Mary
Reisde met familie, Reisde met familie en kleine kinderen
9 okt 2023
Positief: Voorzieningen
Just needed a handle in the shower to hang on too no handle bars in the shower
Mary
2 nachten verbleven in oktober 2023
Reactie van -Zac Assistant General Manager op 10 okt 2023
We are so glad to hear yo had a wonderful time during your stay. We shall be using your feedback to improve our location to offer better amenities to our guests. Thank you again!
8/10 – Goed
Kerry
23 sep 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Kerry
1 nacht verbleven in september 2023
Reactie van -Zac Assistant General Manager op 2 okt 2023
Thank you so much for the feedback! We hope to host you again soon!
10/10 – Uitstekend
john
Reisde met familie
12 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good all around property. Parking was easy--only issue was a couple of sketchy characters coming and going near where I parked. No incidents--just made me think "hmmm". I'll stay there again for sure.
john
1 nacht verbleven in augustus 2023
Reactie van Max T op 13 sep 2023
Thank you for taking the time to complete our online survey regarding your recent stay at Comfort Inn & Suites Geneva- West Chicago.We're so happy to hear you had a pleasant time during your stay. Should you have any additional feedback please feel free to reach out to the hotel!We hope to see you again soon.
8/10 – Goed
Leo, mokena
25 aug 2023
Leo
1 nacht verbleven in augustus 2023
Reactie van Max T op 14 sep 2023
Thank you for staying at Comfort Inn & Suites Geneva IL.We appreciate you kind feedback and looking forward to welcoming you soon. Have a bless day.
10/10 – Uitstekend
Rosalind
9 aug 2023
Positief: Netheid, personeel en service
Rosalind
1 nacht verbleven in augustus 2023
Reactie van Max T op 15 aug 2023
Thank you for staying at Comfort Inn & Suites Geneva, IL and providing your valuable feedback. The review and appreciation from the guests like you, keeps us motivated to go above and beyond for their pleasant stay each and every time. Regards.
6/10 – Redelijk
Weonjong
9 aug 2023
Positief: Netheid, personeel en service en voorzieningen
The room service was quite poor. They did it every other day. Hence, I was in trouble to find a towel for bath.
Weonjong
6 nachten verbleven in juli 2023
Reactie van Max T op 9 aug 2023
Dear guest,The room service is also available if you needed, you could have requested at front desk. Thanks